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Excellence of Execution &
Empowerment
Lear Corporation
1
What are some of the challenges
you face in leading your team?
2
Excellence of Execution &
Empowerment
• Knowing what to empower
• Understand the people who needs to execute
• Implement a way of monitoring that will achieve your
goals
• Building Cross Department Synergy
33
Excellence of Execution &
Empowerment
• Knowing what to empower
44
5
How to Empower
What is to be
empowered?
To an individual
or a team?
Task or
Responsibility?
5©The Belbin Team Role model is the copyright of Belbin UK
Slides provided by LearnMart Management Advisory Co., Ltd.
Empowering the Right People with the Right Kind of
Work
BLUE denotes
work that has to
be undertaken
in a prescribed
way
YELLOW is
used to define
individual
responsibility
for achieving an
objective
GREEN is used
to denote work
that involves
responding to
the needs of
others
ORANGE is the
colour used to
indicate team
responsibility
for achieving an
objective
Tasks Responsibilities
Individual
Interactive
Task or responsibility?
Re-occurring
tasks where
procedures
exist
Someone will
provide
guidance and
direction
No relevant
procedures or
instructions
exist
Task
Responsibility
Quiz
In most of your cross-
department/ cross-regional
collaboration, do you deal more
with Tasks or Responsibilities?
Excellence of Execution &
Empowerment
• Knowing what to empower
• Understand the people who needs to execute
1313
Suitability vs. Eligibility
• Eligibility
– Qualifications
– Relevant
experience
– Skills
– Track record
• Suitability
– Attitude
– Aptitude
– Versatility
– Role fit
– Culture fit
Source: Belbin
14
Suitability vs. Eligibility
Surprise FitTotal Misfit
Ideal FitPoor FitIneligible
Unsuitable
Source: Belbin
Eligible
Suitable
15
Suitability vs. Eligibility
Source: Belbin
Surprise fits perform
surprisingly well:
In the job by accident,
contended and staying put
No Problem:
Total misfits leave of
own accord
Disappointing:
Ideal candidates move to
greener pastures
The Real Problems:
The poor fits are
reluctant to move and
become difficult
Ineligible
Unsuitable
Eligible
Suitable
Case 1
• You are falling behind your production
schedules
• You have asked your line leaders to find
out what are the causes, and implement
rectifications
• What kind of work role are you
empowering to the line leader?
• Is she the right person to execute this
work?
17
Case 2
• You are in the process to develop a new
product
• The feedback and results from previous new
product launches have not been good, and you
need a good result this time
• You are assembling a cross-functional team to
make sure you succeed this time
• What kind of work role are you empowering to
the your team?
• What kind of people do you need on this team?
18
Excellence of Execution &
Empowerment
• Knowing what to empower
• Understand the people who needs to execute
• Implement a way of monitoring that will achieve your
goals
1919
20
CLEAR Goals
• Challenging/ Challenges
• Limited by Time
• End Objective
• Agreed Upon/ Animated Steps
• Required
2020
Goal Setting Exercise
• Think of a Goal that you would like
to achieve with your team
– What is the End Objective?
– Why is it Required?
– How to make it Challenging
– When must you achieve it?
– How can you get buy in to Agree-
Upon
– What are the Animated Steps to
achieve it?
2121
Sample Animated Steps for Reaching a
Project Goal
1.Identify goals and purpose
2.Brainstorm ideas
3.Planning
4.Resourcing
5.Follow through
6.Quality control
7.Recalibration
22
Group Work: Matching Your Team to
Your Team Goals
• Use a goal or an assignment that
you are working on as an example
• What will be the steps required to
achieve your goal?
• What kind of people will be
suitable for each step?
• How would you measure success
in each step?
• 20 mins
2323
Excellence of Execution &
Empowerment
• Knowing what to empower
• Understand the people who needs to execute
• Implement a way of monitoring that will achieve your
goals
• Building Cross Department Synergy
2424
Case 3:
• You have an urgent assignment that you
need to share resources with other
departments to complete. As the other
department also has a tight deadline,
they are unwilling to share resources
with you. What would you do?
Using the Seven Dimensional Thinking in
Building Cross Department Synergy
1.Establish a common objective or goal
2.Present the facts
3.Look for the positives
4.Address mutual concerns
5.Seek innovative, win-win solutions
6.Empathise each other’s feelings
7.Mapping the next steps
Establish a common objective or goal
• Defines common purpose and
objectives
• Seek for common ground
• Sets the agenda
Present the facts
• Information we know
• Information we would like to know
or missing
Look for the benefits
• Give recoginition when it's due
• Show gratitude
• Look to the future
Address mutual concerns
• Raise and address negative
consequences, potential risks and
downsides
• Seek to resolve problems, rather
than to just state the problems
Seek innovative, win-win solutions
• Seeks alternatives and possibilities
• Can be creative
• Be bold
Empathise each other’s feelings
• Permission to express feelings
• Represents feelings right now
• Keep it short
• A key ingredient to moving
forward
Mapping the next steps
• Summarizes and concludes
• Deciding the next steps
• Ensures that the commitments are
observed
7 Essential Behaviors for Effective
Empowerment and Execution
1. Know your people and your business
2. Insist on realism
3. Set clear goals and priorities
4. Follow through
5. Reward the doers
6. Expand people‘s capabilities through
coaching
7. Know yourself
3434
36
Q&A
Contact info@directions-consulting.com for
more details, OR log on to:
www.psycheselling.com/page4.html to get
monthly updates OR
http://cydj001.blogbus.com for the Chinese
updates
36

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Excellence of execution and empowerment

  • 1. Excellence of Execution & Empowerment Lear Corporation 1
  • 2. What are some of the challenges you face in leading your team? 2
  • 3. Excellence of Execution & Empowerment • Knowing what to empower • Understand the people who needs to execute • Implement a way of monitoring that will achieve your goals • Building Cross Department Synergy 33
  • 4. Excellence of Execution & Empowerment • Knowing what to empower 44
  • 5. 5 How to Empower What is to be empowered? To an individual or a team? Task or Responsibility? 5©The Belbin Team Role model is the copyright of Belbin UK Slides provided by LearnMart Management Advisory Co., Ltd.
  • 6. Empowering the Right People with the Right Kind of Work BLUE denotes work that has to be undertaken in a prescribed way YELLOW is used to define individual responsibility for achieving an objective GREEN is used to denote work that involves responding to the needs of others ORANGE is the colour used to indicate team responsibility for achieving an objective Tasks Responsibilities Individual Interactive
  • 7. Task or responsibility? Re-occurring tasks where procedures exist Someone will provide guidance and direction No relevant procedures or instructions exist Task Responsibility
  • 8. Quiz In most of your cross- department/ cross-regional collaboration, do you deal more with Tasks or Responsibilities?
  • 9. Excellence of Execution & Empowerment • Knowing what to empower • Understand the people who needs to execute 1313
  • 10. Suitability vs. Eligibility • Eligibility – Qualifications – Relevant experience – Skills – Track record • Suitability – Attitude – Aptitude – Versatility – Role fit – Culture fit Source: Belbin 14
  • 11. Suitability vs. Eligibility Surprise FitTotal Misfit Ideal FitPoor FitIneligible Unsuitable Source: Belbin Eligible Suitable 15
  • 12. Suitability vs. Eligibility Source: Belbin Surprise fits perform surprisingly well: In the job by accident, contended and staying put No Problem: Total misfits leave of own accord Disappointing: Ideal candidates move to greener pastures The Real Problems: The poor fits are reluctant to move and become difficult Ineligible Unsuitable Eligible Suitable
  • 13. Case 1 • You are falling behind your production schedules • You have asked your line leaders to find out what are the causes, and implement rectifications • What kind of work role are you empowering to the line leader? • Is she the right person to execute this work? 17
  • 14. Case 2 • You are in the process to develop a new product • The feedback and results from previous new product launches have not been good, and you need a good result this time • You are assembling a cross-functional team to make sure you succeed this time • What kind of work role are you empowering to the your team? • What kind of people do you need on this team? 18
  • 15. Excellence of Execution & Empowerment • Knowing what to empower • Understand the people who needs to execute • Implement a way of monitoring that will achieve your goals 1919
  • 16. 20 CLEAR Goals • Challenging/ Challenges • Limited by Time • End Objective • Agreed Upon/ Animated Steps • Required 2020
  • 17. Goal Setting Exercise • Think of a Goal that you would like to achieve with your team – What is the End Objective? – Why is it Required? – How to make it Challenging – When must you achieve it? – How can you get buy in to Agree- Upon – What are the Animated Steps to achieve it? 2121
  • 18. Sample Animated Steps for Reaching a Project Goal 1.Identify goals and purpose 2.Brainstorm ideas 3.Planning 4.Resourcing 5.Follow through 6.Quality control 7.Recalibration 22
  • 19. Group Work: Matching Your Team to Your Team Goals • Use a goal or an assignment that you are working on as an example • What will be the steps required to achieve your goal? • What kind of people will be suitable for each step? • How would you measure success in each step? • 20 mins 2323
  • 20. Excellence of Execution & Empowerment • Knowing what to empower • Understand the people who needs to execute • Implement a way of monitoring that will achieve your goals • Building Cross Department Synergy 2424
  • 21. Case 3: • You have an urgent assignment that you need to share resources with other departments to complete. As the other department also has a tight deadline, they are unwilling to share resources with you. What would you do?
  • 22. Using the Seven Dimensional Thinking in Building Cross Department Synergy 1.Establish a common objective or goal 2.Present the facts 3.Look for the positives 4.Address mutual concerns 5.Seek innovative, win-win solutions 6.Empathise each other’s feelings 7.Mapping the next steps
  • 23. Establish a common objective or goal • Defines common purpose and objectives • Seek for common ground • Sets the agenda
  • 24. Present the facts • Information we know • Information we would like to know or missing
  • 25. Look for the benefits • Give recoginition when it's due • Show gratitude • Look to the future
  • 26. Address mutual concerns • Raise and address negative consequences, potential risks and downsides • Seek to resolve problems, rather than to just state the problems
  • 27. Seek innovative, win-win solutions • Seeks alternatives and possibilities • Can be creative • Be bold
  • 28. Empathise each other’s feelings • Permission to express feelings • Represents feelings right now • Keep it short • A key ingredient to moving forward
  • 29. Mapping the next steps • Summarizes and concludes • Deciding the next steps • Ensures that the commitments are observed
  • 30. 7 Essential Behaviors for Effective Empowerment and Execution 1. Know your people and your business 2. Insist on realism 3. Set clear goals and priorities 4. Follow through 5. Reward the doers 6. Expand people‘s capabilities through coaching 7. Know yourself 3434
  • 31. 36 Q&A Contact info@directions-consulting.com for more details, OR log on to: www.psycheselling.com/page4.html to get monthly updates OR http://cydj001.blogbus.com for the Chinese updates 36