Induction

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QMS-Induction- 001 – Rev 12 – 06/08/2020
Esk Offshore Ltd
Company Induction

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QMS-Induction- 001
Site HSE Induction(if applicable)
 If fire alarm sounds leave by main exit and muster on grass area adjacent main gate,
where a staff member will conduct a role call.
 PPE must be worn if entering workshop training areas.
 Location of toilets- Presently one unisex located next to kitchen.
 Designated smoking area, outside front yard gate in smoking shelter.
 Mobiles on silent and should not be used until induction complete or during a break.
 Any safety issues you become aware of please advise a member of staff.

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Agenda
 The purpose of this presentation is to introduce you to Esk Offshore
Ltd Company,
 Give you some information about our history,
 Our clients
 & what we do.
 This induction only highlights key points within the HR Master
Handbook
 Please reference your personal copy for more detailed information.

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QMS-Induction- 001
Welcome to Esk Offshore
 Welcome to the team at Esk Offshore Ltd!
 We are happy that you have decided to join us and look forward to a long,
happy and successful partnership together.
 Our business is primarily about delivering exceptional customer services to
our clients.
 You have been employed because we believe you can help us to deliver
these high levels of customer satisfaction.

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QMS-Induction- 001 – Company Organisational Chart

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QMS-Induction- 001 Company Office Hours
Office Hours at Brechin Facility
08.00 – 15.30 Mon – Fri
Call to arrange visit appointment prior to travel to ensure person is free to assist you wish
to visit
Contact Claire Campbell who is available online from 08:00hrs to 15:00hrs five days per week to
arrange visit

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Company History
 Esk Offshore Ltd was founded in 1988 to provide skilled Service Technicians to support
one of the leading Service Companies UK operations
 Due to changes in waste management legislation and various client mergers the growth
of Esk Offshore continued into Europe, Asia, North Africa and Azerbaijan.
 Since early 2000 Esk Offshore Ltd continues to supply personnel to over 35 different
countries and in 2015 we opened our own training centre
 We also continue to receive requests for service provision worldwide in different service
roles and have expanded in to rental equipment in 2020

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Our Clients
Artificial Lift UK
Well Completions UK
Well Services UK
Cementing UK
Countries – UK, Iceland, Falklands,
Norway, Denmark, Germany, France,
Spain, Azerbaijan, Kazakhstan, Russia,
Sakhalin, Egypt, Israel, Jordan, Saudi
Arabia, Dubai, Oman, Iraq, Angola, Kenya,
Namibia, Gabon, Chad, Tanzania,
Mozambique, Pakistan, India, New
Zealand, Australia, Mexico, Trinidad,
Suriname, Guyana
UK & Holland
UK, Ghana, Mauritania,
Senegal, SA, Israel, Kenya,
Angola
UK
UK & Norway

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QMS Policy
We are currently accredited to ISO 9001:2015 by
NQA
The ISO 9001 standard is regularly reviewed and
updated.
Standards are being revised to mirror the
requirements of the three international standards,
9001, 18001 & 14001
The latest revision to the quality standard is ISO
9001: 2015.

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QMS-Induction- 001a
Refer to Company Handbook for employment information
available online via website - Company Forms
Our Mission, Vision & Values
“To provide a quality service that is driven by and focused on the
needs of our client’s highs and lows by continually developing our
staff working procedures and practices"
Mission Statement:

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Drug Screen, Medical & Survivals Documents
 You will have carried out a pre-employment 10 part Drug Screen to comply with company
regulations.
 If you have any underlying medical issues, or are on medication, have any dental issues
etc., please inform Claire.
 After completion, a copy of your completed medicalsurvival will be sent to the Esk Offshore
for filing.
 In due course a copy of the document will be forwarded to you, which MUST be carried with
you on all work duties along with passport.

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Drug Screen, Medical & Survivals Documents:
 When attending any regular medical checks & survivals, you MUST have some form of
identification on your person i.e. Passport or Driver license.
 All medical & survivals (refreshers) will be arranged via Claire Campbell & you will be
informed by phonemail.
Point of Contact – Claire Campbell Personnel Admin Coordinator 01224 937403
ccampbell@eskoffshore.com.

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PPE
 PPE All PPE ordered on confirmation of employment will require to be collected by
employee from local base (Note Esk PPE is your Primary PPE)
 Due to our various clients; in some cases PPE will be picked up from their facility.
 Note: If you do not receive Client PPE before your Check in, you take your Esk PPE.!
 Do not turn up without PPE
 PPE should be CHECKED prior to departure from the office base or client facility.
 PPE Once the work wear is in need of replacement (1 year minimum),
 Coordinator will order your PPE and inform you by mail when it is ready to be collected.

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Liability & Travel Insurance
 Esk Offshore hold Liability for Medical & Travel insurance and engineers will be asked to
carry a copy of this certification at all times.
 All employees must download the AIG Business Travel Assistance App to allow any
URGENT medical assistance during work duties with the client.
 Our recruitment partners NES Global Talent and Oil Consultants, etc. may contact you
regarding travel/liability etc. if seconded on certain jobs

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Assignment Duties
Clients will contact ESK Offshore Ltd via a call-off system to allow allocation of engineers based
on experience, previous rig knowledge and/or Supervision levels.
 Brian Campbell will assign personnel to the client.
 The engineers will be told in advance by Esk of the proposed work duty (where possible).
 On confirmation of the trip, details on the rig name, check-in and travel, will be provided by mail
to the Engineer
 All employees should deal directly with Brian Campbell or Claire Campbell on assignments not
the clients.
 Point of Contact – Brian Campbell 01224 937400 bcampbell@eskoffshore.com or
 Claire Campbell 01224 937403 ccampbell@eskoffshore.com
 All employees should deal directly with Brian Campbell on assignments NOT the
clients.

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Assignment Duties
 The engineer should ‘REPLY TO ALL’ on any e-mail to confirm that they have received and
understood the information.
 If Brian Campbell & Claire Campbell are not on original mail (Client communications
included) PLEASE ENSURE you copy them on reply also.
 On arrival to the rig site the engineers will report to the shift supervisor who will allocate work
duties, and return flight details upon completion of the trip.
 No Esk Service ticket is issued, as the client will normally have you use theirs however you
need to inform us of the details for wage imbursement.

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Lateness for Work/ Missed Check-In
 For any absence or late arrival due to illness, injury or for any other reason, you must
personally inform your supervisor as soon as is practicable
 Explaining symptoms and information on your expected return to work date (and prior to your
check-in time wherever possible).
 You must inform Brian Campbell at earliest opportunity of your lateness to ensure he has
time to reschedule work patterns.
 If you are unable to do this personally, you are requested to ask someone to telephone on
your behalf. Subsequent to this, you must keep your Manager informed of your
progressreasons personally.

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Lateness for Work/ Missed Check-In
 Over-sea’s work – please ensure you take the contact details for the region you are travelling
to if applicable.
 It is essential that you are ready to commence work at your requested travel date/time as other
employees and the business depend upon you and your commitment.
 Ensure you have flight details etc., from the company your are to be working with as Esk will
not be arranging flight details this is the responsibility of the client.
 However please CC, Brian with details to ensure he is aware of any arrangements.

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Emergency Contact Details
In the event of:
 flight change,
 operational issue or
 emergency ONLY
 Esk Offshore Point of Contact – Brian Campbell 01224 937400 / 07768850706
bcampbell@eskoffshore.com

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Website Public Access
Areas
Log in
User Name: engineers
Password: 3ngin33rs

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Access to Online
& Downloadable
Forms

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Pension Point of Contact – www.thepeoplepension.co.uk 0300 2000 444
 After a qualifying period of three months you will automatically be enrolled into the company
pension scheme. The pension company will be in touch with you regards this and your options, in
due course.
 The law requires both employer and employee contributions to gradually increase from 6April
2018.
 This is being introduced in stages to help you better prepare for the future. Here’s how the levels of
contributions look:
Employer
minimum
contribution
Employee
contribution
Tax relief on
employee
contribution*3
Total minimum
contribution
Until 5 April 2018 1% 0.8% 0.2% 2%
6 April 2018- 5 April 2019 2% 2.4% 0.6% 5%
6 April 2019 onwards 3% 4% 1% 8%

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Travel Expenses & Expenses
 In UK region, reasonable travelling expenses, where incurred in the performance of an
employee’s travel to and from the airport/heliport, will be reimbursed for hours out with 8am-
8pm on any day.
 Consult HR Manual for detailed explanation of this process
 Travel expenses must be submitted within 3 days from conclusion of your trip

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Reimbursement of Expenses
 Reimbursement will be subject to employees providing receipts or other evidence of
payment along with the reason for each expense, on an Esk Offshore ‘Expense form’.
 Expense forms will be provided by the office and must be submitted in a timely manner.
 NOTE: Each individual job will require separate expenses forms to be completed.
 Sometimes you may do work for the same company but on different jobs, or different rebill
requirements, ensure you complete and have signed the separate expense claims.
 If completed wrongly then the risk is you will not receive payment

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Reimbursement of Expenses
 Esk Offshore Ltd will reimburse employees for pre-approved expenses incurred by
employees in the performance of their duties.
 General guideline exists which details what expenses our clients are willing to pay. (follows)
 This guide will be sent to you by e-mail with the HR Manual,
 NB. The guide may be subject to changes by client and will be forwarded to you as required.
 Review the guide prior to completing expenses to ensure you claiming as per agreements.
 Ensure that all check in times that you are claiming an expense for (helicopter or fixed wing
flight) are on expense form against transport claim.

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Injury Response Procedure
If you have an injury, how ever small it must be reported to your supervisor & Esk Ltd.
 The injured worker will be initially treated onsite by the First Aider onshore or Medic offshore.
 Esk Ltd must be informed as we are required to submit a report to our insurance company
advising of the incident to make them aware of a possible claim.
 To ensure information we submit is correct a written report is required from the injured
person and any other witnesses asap, including photos of site & injury if possible.
 The incident will be recorded in Esk Ltd.'s ‘Register of Injuries’, incidents and near misses
and communicated to Client and other interested parties.
 The incident will be investigated and closed out when all parties agree corrective action is
sufficient to prevent recurrence.