The document provides an overview of the Microsoft Power Platform which includes Power BI for business analytics, Power Apps for application development, Power Virtual Agents for intelligent virtual agents, and Power Automate for process automation. It discusses how these tools can be used to build applications and automate processes using 300+ data connectors and artificial intelligence capabilities like robotic process automation, text classification, and form processing.

2. Agenda

3. Microsoft Power Platform
Power BI
Business analytics
Power Apps
Application development
Power Virtual Agents
Intelligent virtual agents
The low-code platform that spans Office 365, Azure, Dynamics 365, and standalone applications
Innovation anywhere, Unlocks value everywhere.
Common
Data Service
Data
connectors AI Builder
Power Automate
Process automation

4. Connect to more than 300+
services with built-in
connectors for everything
from Adobe to Zendesk to
on-premises solutions.
Build intelligent experiences

5. Introducing Power Automate
Trigger
Action
Conditional
Logic

6. Robotic process​
Automation ?

7. UI flows
automating legacy apps
Power Automate helps organizations move legacy apps into
the modern world by offering robotic process automation
(RPA). With the new RPA capability, you can streamline how
you work by recording mouse clicks, keyboard use, and data
entry and automate the replay of the steps to be included in
more complex process automations
Robotic process automation allows for
automation without APIs or connectors
Record the task
Automate the task
Play back the task

8. Demo

15. • A bot is a computer program that conducts a text conversation with
your customers to direct them to what they need quickly without
requiring your human agents to intervene.
• Bots are a great way to answer simple, repetitive questions from your
customers and to help them do repeatable tasks like find out how to
return an item.
• Bots save your agents time (and your company money) by freeing
agents to focus on more complex problem-solving and handle more
valuable customer interactions.

16. ▪ Bots are hard to create and expensive to maintain
▪ There is impedance between the subject matter
experts with answers—and the developers and
scientists who create bots
▪ Bots aren’t useful unless they can integrate with
the backend and provide personalized answers

17. Built on Power Platform & Bot Framework
Power
Virtual Agents
Power Platform
Access to Flow, custom models
through AI Builders and 100s of
pre-built connectors
Bot Framework
Easy, no-cliff access to the full power
of the Azure Bot Framework
Azure Cognitive Services
Integrated with Azure Cognitive Services

18. Demo

23. AI Builder

24. AI Builder
AI capability from within the Power Platform

25. Scenarios
Binary Classification​
Use your database and this AI model to determine the likelihood of
specific business outcomes.
Form Processing
Read, extract, and process data from scans, emails, PDFs, and images.​
Object Detection
Quickly build an AI model that recognizes and counts visual objects.​
Text Classification
Build an AI application that reviews, tags, and classifies large volumes
of text to track sentiment, improve customer experiences, and mine
valuable insights.​

26. Microsoft Power Platform
Power BI Power Apps Power Virtual AgentsPower Automate

27. Develop faster than ever before
Power
Platform
Azure
services
Azure Data
Services
Every
Developer
Pro
Developer
Azure
DevOps
SQL Azure Cosmos DB
API
management
Azure
Functions
AKS Cognitive
Services
Azure + PowerApps = No Limits
Visual
Studio
VS
Code
PowerApps
SQL Data
Warehouse

28. Governance Challenges
Information risk managementStaff turnover challenges
regarding app or
flow ownership
ALM support regarding
apps being
created/deployed
Compliancy issues
regarding GDPR
Security risks regarding
“shadow IT”
Maintenance challenges regarding
app and
flow distribution
Environment health
regarding trial setup
Business data security
concerns regarding connectors

29. Thank You