1. Claudia Otto
111 3rd
St SW, New Prague, MN 56071
952-212-7763 (cell) 952-758-4512 (fax)
crotto2014@gmail.com
ACCOUNTING PROFESSIONAL
Dynamic and talented professional with over 10 years background in accounting. Technically
skilled and results oriented professional, experienced in cross-functional expertise, and developing
technical solutions designed to increase efficiency, productivity, and profitability. Highly
knowledgeable in accounts payable, accounts receivable, reconciliation, and cash accounting. Able
to manage special projects as needed. Hard working, detail-oriented, and able to multi-task
effectively. History of improving efficiency and accuracy of accounting processes. Proven ability in
Excel, Lawson and QuickBooks.
 Corporate Accounting  QuickBooks experience
 Process Improvement Analysis and Implementation  Inventory Processing/Control experience
 MS Word, Excel, Outlook Expertise  Medical/Insurance Accounts Payable Expertise
 Lawson Expertise  GAAP compliant
PROFESSIONAL EXPERIENCE
Baker Tilly Minneapolis 2015 - Current
A full service accounting and advisory firm offering a network of independent specialized
professionals.
Assignment:
BioScrip November 18, 2015 – March 4, 2016
A $900M National Corporation that provides Infusion care services across the nation in 70 points of
service across the United States.
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Initial expected duties:
 AP Functions (High Volume AP), Expense Reports, 3 Way Matching PO’s, Invoicing, Excel Work,
Experience in Lawson
Duties performed:
 Processed all legal and corporate payables
 Processed national utilities payables for 70 locations
 Responsible for all new vendor and employee set up, as well as maintain those records in Lawson,
 Responsible for auditing reports in Lawson
 Audited Lawson AP batches
 Prepare and ran biweekly check runs
 Recreated .uwf applications for uploads to Lawson
 Recreated Excel spreadsheets and Excel formulas for all uploads to Lawson
 Responsible for maintaining payables for all large accounts: FedEx, UPS, Staples, and the Nursing
division.

2. Ending of position:
 BioScrip was so impressed with my skills and what I had to offer the company they offered me a
position with the company as they moved to Denver. However, moving was not an option for my
family and I at the time.
Scott County Shakopee, MN 2012 - 2015
County Government Agency for the communities of Shakopee, Savage, Prior Lake, Jordan, New Prague, Belle
Plaine, and Elko New Market.
Administrative Assistant to Facilities Management
 Performed a variety of responsible administrative duties requiring the exercise of independent
judgment in assisting department managers and supervisors. Scheduled appointments, arranged
meetings and conferences; compiled the appropriate agenda, records, reports or visual aids; and
maintained records. Maintained departmental files requiring considerable knowledge of program
policies and functions. Contact numerous vendors and suppliers. Monitored vendor contracts, drafts
Request for Proposals (RFPs), and prepares Request for Board Actions (RBAs).
 Organized and managed special projects at the discretion of the supervisors and managers.
 Composed and prepared reports, forms, and any other related material; proofread correspondence
as required. Made room and equipment reservations, scheduled meetings, conferences, and
appointments.
 Maintained various calendars/schedules (e.g., large-item pickups, shredding, displays, etc.)
 Acted as liaison between Scott County and suppliers, vendors and contacts.
 Recorded and maintained complex, confidential, or involved files, records, schedules, spreadsheets,
and statistics, and prepared reports from such information utilizing Lawson and Report Manager.
 Maintained confidentiality of sensitive information related to Facilities projects, programs, and
personnel issues.
 Drafted, finalized, and maintained new and continuing supplier/vendor contracts, leases, and work
authorization letters.
 Scheduled and coordinated products and services as contracts and leases expire.
 Prepared invoicing for vendors. Researched various products and services and made purchases as
requested.
 Performed a variety of statistical and accounting duties and compiled data for preparation of monthly
financial statements and/or periodic reports. Processed all Facilities Procurement activities monthly.
 Prepared vendor invoices for Facilities and The Regional Training Facility for the Accounts Payable
department.
 Prepared and processed revenue to Accounts Receivable for The Regional Training Facility and
Facilities Department Collected and analyzed planning, problem-solving and program evaluation data,
and prepared reports, spreadsheets, graphs, and makes appropriate recommendations. Performed all
functions related to County mail. Performed trouble shooting on all mail and copy room equipment
malfunctions. Input Maintenance information into the Facilities Management software. Attended
meetings on behalf of the supervisor and recorded notes/minutes and prepared agendas.
 Provided back-up support for security ID badges and building security.
 Provided back-up support to Administration (i.e., switchboard, room scheduling).
 Cross trained with other Facilities administrative staff to provide back-up during absences.

3. Administrative Assistant to Health & Human Services
 Performed responsible and varied technical, clerical, and staff/program support work requiring the
exercise of independent judgment.
 Provided general and routine information to staff, customers, clients, leadership officials, general
public, and local, state, and federal agencies.
 Answered incoming calls; answering general and routine questions, routing calls to proper parties,
and took messages.
 Maintained knowledge of department and unit functions in order to receive and direct callers.
Utilized computer programs including MS Office software and several unit specific software for a
variety of tasks where accuracy was required (listed below); provided technical assistance to other
staff.
 Recorded and maintained a variety of numerical, statistical, and resource records. Performed duties
of receptionist by assisting visitors with location of personnel and offices, provided routine
information, assisted with the completion of forms, and provided general information and referral.
 Researched and compiled information relevant to program tracking and kept records in a variety of
databases and formats.
 Assisted with special projects such as development and revision of brochures and manuals, file and
office organization, forms creation and supply maintenance, ongoing program reporting, etc.
 Maintained appropriate storage and destruction of records. Processed purchase orders and
procurement card payment for staff and programs as established by policy and procedure.
 Troubleshot office equipment issues and problems and served as liaison between other departments,
vendors, or suppliers.
 Provided office support services such as filing, copying, coordinating mailings, maintaining office
supplies, etc. Processed pertinent information of incoming documents, forms, and other materials.
Opened, sorted, distributed, and sent out daily mail.
 Scheduled designated meetings and kept appointment and meeting room calendars;
 Took meeting and informational notes for meetings as required or assigned.
 Provided back-up coverage to other County departments, work units, or front desks.
 Set up and maintained confidential files in both paper and electronic formats.
Accountant Technician II to Health & Human Services
 Programs utilized for: SSIS program used for billing and payments of: LTCC, MSHO, PMAP, Waiver/AC, DD
Screenings, RSC-TCM, MH-TCM, CW-TCM, VA/DD-TCM MN-ITS;
 Lawson program, and MN E Connect program used to process: New Options DT&H, Mobile Meals billing,
Out of Home Placements (OHP)/Foster Care Service billing, created PCA (Personal care attendant) billing
reports, MA (Medical Assistance) income summaries, and Journal entries, and UCare.
 Other responsibilities were Medical authorizations, Request For Payment (RFP) processing, AR (Accounts
Receivable) Invoice entries, maintained various billing and receiving reports and RA (Remittance Advice)

4. reports. Tracked, researched and corrected payment denials, and prepared/processed denials for re-
billing.
 Performed accounting and finance functions, including accounts payable (AP), accounts receivable (AR),
general ledger and cash receipts.
 Prepared and submitted Medical Assistance and Insurance billings and made appropriate adjustments to
systems and records. Receipted money from other departments, customers, and clients.
 Provided customer service for the Accounting department by responding to internal and external
customer inquiries.
 Created, maintained, and updated vendor and/or customer records in the ERP financial system.
Performed routine, periodic reconciliations, and report preparation.
Palma Feed - Farmington/ Shakopee, MN Seasonal 2012
Privately Owned Wholesale Feed Dealer providing feed products/services to local farmers/ ranch owners in the
Farmington area and to Canterbury Park Horse Racing Commission in Shakopee MN
Accountant
 General accounting:
 Accounts receivable (AR)
 Accounts payable (AP)
 Internal payroll processing.
 Analyzed, processed, paid all Farmington Sales Tax to State of MN
 Analyzed processed, paid quarterly taxes for both Farmington and Canterbury locations.
 Processed all AP and AR invoices for the Canterbury location
 Maintained all office/break room Inventory for the Canterbury location.
Seal Pizza Inc, New Prague MN 2007 - 2011
Franchise owner of Dominos
Assistant Manager & Bookkeeper
 General Ledger and Payroll
 Manage Collections and NSF accounts
 Manages all Billing accounts
 Bank Deposits
 Daily journaling of Revenue and Expenses
 Creates and implements new reports
 General Office duties
 Answered multi lined phones
 Dealt with all customer concerns and complaints
 Directed phones to correct personnel
 Mailings
 Postage

5.  QuickBooks
 Microsoft programs
EconoFoods New Prague MN 2005-2007
A Nash Finch Company subsidiary Grocery Store Chain located in Minnesota, Wisconsin, and North Dakota.
 (15) Cash reconciliations daily
 Created and submitted daily, period ending, and fiscal reports to Corporate (Nash Finch Company)
 Managed Billing, and Accounts Receivable
 Managed Collections of delinquent accounts
 Cash Management
 Inventory Control
 Bank deposits and reconciliation
 Responsible for all training and running of Customer Service Center
 Gambling management
EDUCATION
AAS Accounting, Rasmussen College Bloomington, MN Graduated December 2011
Practical Nursing, Hennepin Technical College Eden Prairie, MN Graduated June 1996