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2018 North American Graphene
Technology Innovation Award
2018
BEST PRACTICES RESEARCH
© Frost & Sullivan 2018 2 "We Accelerate Growth"
Contents
Background and Company Performance ...................................................................... 3 
Industry Challenges............................................................................................ 3 
Technology Attributes and Future Business Value ................................................... 3 
Conclusion ........................................................................................................ 5 
Significance of Technology Innovation......................................................................... 6 
Understanding Technology Innovation......................................................................... 6 
Key Benchmarking Criteria .................................................................................. 7 
Best Practice Award Analysis ..................................................................................... 7 
Decision Support Scorecard ................................................................................. 7 
Technology Attributes......................................................................................... 8 
Future Business Value......................................................................................... 8 
Decision Support Matrix ...................................................................................... 9 
Best Practices Recognition: 10 Steps to Researching, Identifying, and Recognizing Best
Practices............................................................................................................... 10 
The Intersection between 360-Degree Research and Best Practices Awards.................... 11 
Research Methodology ...................................................................................... 11 
About Frost & Sullivan ............................................................................................ 11 
BEST PRACTICES RESEARCH
© Frost & Sullivan 2018 3 "We Accelerate Growth"
Background and Company Performance
Industry Challenges
Graphene is a two-dimensional modification of carbon with a thickness of one atom and a
crystal lattice of hexagonal form. This is the most durable and lightest graphite material,
with the exceptional electrical, mechanical, optical, and electrochemical properties of a
three-dimensional material. It is transparent, extremely light and flexible yet robust, and
is an excellent electrical and thermal conductor. Graphene is universal and applicable in
any field. It can be an excellent substitute for silicon, especially in the semiconductor
industry.
The material, with its unique properties and variety of possible applications, is of interest
to scientists and technologists. Frost & Sullivan ongoing research reveals that
manufacturers that would like to enhance their products with specific graphene properties
face two challenges, however: the time it takes to integrate the material into the
production cycle and convey its properties to the end product, and the cost of widespread
deployment, as its production in large quantities is quite difficult and expensive.
The graphene industry has been searching for easily scalable production techniques. Frost
& Sullivan believes that the company that can produce quality graphene and graphene-
enhanced material at a price that is more acceptable to a variety of customers has the
potential to become the market leader.
Technology Attributes and Future Business Value
Industry Impact
NanoXplore Inc., a leading graphene manufacturing company, has developed a technology
for producing graphene from natural flake graphite. The company uses a proprietary
chemico-mechanical exfoliation process to convert Natural flake graphite to high-quality
graphene at a low cost. Frost & Sullivan independent analysis concludes that this simple,
scalable, efficient, and reliable technique is a breakthrough that other competitors do not
offer.
The Montreal-based company was founded in 2011, and its main growth in the past 5
years has been in graphene production. NanoXplore’s unique production platform has
allowed the company to scale up production from grams to kilograms. Since 2014, the
company has focused on enhancing other materials’ properties with graphene, and for this
purpose began working with customers to provide graphene-based solutions. The
company has a graphene production facility near Montreal and graphene-enhanced plastic
production facilities in Quebec; and Switzerland. It has about 400 employees working in 8
plants in Canada and Switzerland, as well as 2 under-construction plants in Canada and
USA.
BEST PRACTICES RESEARCH
© Frost & Sullivan 2018 4 "We Accelerate Growth"
Product Impact and Application Diversity
NanoXplore produces graphene powder and graphene-enhanced composites for coatings,
paints and lubricants, medicine, packaging, and energy and transportation applications.
NanoXplore’s graphene is used to increase thermal and/or electrical conductivity; improve
mechanical and structural properties; reduce component mass while maintaining or
improving strength; increase stiffness and toughness; enhance surface appearance
through resistance to scratches and stains; and impart anti-corrosion and anti-erosion
properties, flame resistance, and electromagnetic shielding.
The company’s primary focus is on developing graphene composite materials, such as
graphene-enhanced polymers for engineering plastics with enhanced electrical, thermal,
and mechanical properties. NanoXplore offers graphene composite anodes — fabricated
using a composite of graphene and Silicon — that have better power and energy density
and provide better battery cycle life than traditional spherical graphite or lithium alloy
anodes in lithium-ion batteries. NanoXplore’s graphene improves both energy capacity and
charge rate of rechargeable batteries, specifically increasing the performance of lithium-
ion anodes.
The company provides cost-effective methods for mixing or dispersing graphene with
others materials. Frost & Sullivan finds that NanoXplore’s ability to mix and form
composites using a wider range of materials than its other competitors is among the many
benefits of the technology and imparts additional advantages to end products.
Competitors mostly focus on specific industries or applications; yet Frost & Sullivan
recognizes how NanoXplore has a much broader scope.
The technology’s economic viability is in a low graphene loading level of about 0.05% to
2% by weight that can significantly improve a material’s performance.
Scalability and Financial Performance
NanoXplore’s goal was to make graphene production simple, cost-effective, high-yield,
and scalable to allow for additional manufacturing capacity, without changing the
production process. It has scaled up the technology four times already, and now has the
ability to produce as much as 25 metric tons of graphene powder per year. The company
is building a production facility with a capacity of 10,000 metric tons per year; it will be
the largest graphene producing plant in the world when it goes online within the next 3
years. The massive production scale will allow the company to reduce its graphene price
from $50 to $10 per kilogram. High-volume graphene production will be able to sustain
the company’s revenue and business growth despite the dramatic price reduction. Frost &
Sullivan points out that graphene available at a commodity price is likely to be used in
more industries and in a wider variety of applications.
BEST PRACTICES RESEARCH
© Frost & Sullivan 2018 5 "We Accelerate Growth"
Customer Acquisition
Customer-focused service is a pillar of NanoXplore’s success. The company works with
customers from material conceptualization to end product manufacturing. Co-development
of a solution ensures durability, functional integration, and the capability for mass
production with high yields and low costs. The adaptable technology and attractive
graphene price win over customers from a wide range of industries.
Conclusion
Graphene exhibits superior properties that improve the performance and functionality of
the materials in which it is used. Although this promising material had initially been
considered too expensive, NanoXplore has developed a proprietary technology that allows
the production of high-quality graphene at the most attractive price in today’s market.
NanoXplore’s completion of the largest graphene production facility in the world is
expected to result in an even more dramatic price reduction when the plant operates at
full capacity. The company builds and maintains customer-focused partnerships that have
made the innovative company a strong leader in the graphene industry.
With its strong overall performance, NanoXplore has earned the 2018 Frost & Sullivan
Technology Innovation Award.
BEST PRACTICES RESEARCH
© Frost & Sullivan 2018 6 "We Accelerate Growth"
Significance of Technology Innovation
Ultimately, growth in any organization depends upon finding new ways to excite the
market and upon maintaining a long-term commitment to innovation. At its core,
technology innovation, or any other type of innovation, can only be sustained with
leadership in three key areas: understanding demand, nurturing the brand, and
differentiating from the competition.
Understanding Technology Innovation
Technology innovation begins with a spark of creativity that is systematically pursued,
developed, and commercialized. This spark can result from a successful partnership, a
productive in-house innovation group, or a bright-minded individual. Regardless of the
source, the success of any new technology is ultimately determined by its innovativeness
and its impact on the business as a whole.
BEST PRACTICES RESEARCH
© Frost & Sullivan 2018 7 "We Accelerate Growth"
Key Benchmarking Criteria
For the Technology Innovation Award, Frost & Sullivan analysts independently evaluated
two key factors—Technology Attributes and Future Business Value—according to the
criteria identified below.
Technology Attributes
Criterion 1: Industry Impact
Criterion 2: Product Impact
Criterion 3: Scalability
Criterion 4: Visionary Innovation
Criterion 5: Application Diversity
Future Business Value
Criterion 1: Financial Performance
Criterion 2: Customer Acquisition
Criterion 3: Technology Licensing
Criterion 4: Brand Loyalty
Criterion 5: Human Capital
Best Practices Award Analysis for NanoXplore
Decision Support Scorecard
To support its evaluation of best practices across multiple business performance
categories, Frost & Sullivan employs a customized Decision Support Scorecard. This tool
allows our research and consulting teams to objectively analyze performance, according to
the key benchmarking criteria listed in the previous section, and to assign ratings on that
basis. The tool follows a 10-point scale that allows for nuances in performance evaluation.
Ratings guidelines are illustrated below.
RATINGS GUIDELINES
The Decision Support Scorecard is organized by Technology Attributes and Future
Business Value (i.e., these are the overarching categories for all 10 benchmarking criteria;
the definitions for each criterion are provided beneath the scorecard.). The research team
confirms the veracity of this weighted scorecard through sensitivity analysis, which
BEST PRACTICES RESEARCH
© Frost & Sullivan 2018 8 "We Accelerate Growth"
confirms that small changes to the ratings for a specific criterion do not lead to a
significant change in the overall relative rankings of the companies.
The results of this analysis are shown below. To remain unbiased and to protect the
interests of all organizations reviewed, we have chosen to refer to the other key
participants as Competitor 2 and Competitor 3.
Measurement of 1–10 (1 = poor; 10 = excellent)
Technology Innovation
Technology
Attributes
Future
Business Value
Average
Rating
NanoXplore 9.0 10.0 9.5
Competitor 2 9.0 8.0 8.5
Competitor 3 8.0 8.0 8
Technology Attributes
Criterion 1: Industry Impact
Requirement: Technology enables the pursuit of groundbreaking ideas, contributing to the
betterment of the entire industry.
Criterion 2: Product Impact
Requirement: Specific technology helps enhance features and functionalities of the entire
product line for the company.
Criterion 3: Scalability
Requirement: Technology is scalable, enabling new generations of products over time,
with increasing levels of quality and functionality.
Criterion 4: Visionary Innovation
Requirement: Specific new technology represents true innovation based on a deep
understanding of future needs and applications.
Criterion 5: Application Diversity
Requirement: New technology serves multiple products, multiple applications, and
multiple user environments.
Future Business Value
Criterion 1: Financial Performance
Requirement: Potential is high for strong financial performance in terms of revenues,
operating margins, and other relevant financial metrics.
Criterion 2: Customer Acquisition
Requirement: Specific technology enables acquisition of new customers, even as it
enhances value to current customers.
BEST PRACTICES RESEARCH
© Frost & Sullivan 2018 9 "We Accelerate Growth"
Criterion 3: Technology Licensing
Requirement: New technology displays great potential to be licensed across many sectors
and applications, thereby driving incremental revenue streams.
Criterion 4: Brand Loyalty
Requirement: New technology enhances the company’s brand, creating and/or nurturing
brand loyalty.
Criterion 5: Human Capital
Requirement: Customer impact is enhanced through the leverage of specific technology,
translating into positive impact on employee morale and retention.
Decision Support Matrix
Once all companies have been evaluated according to the Decision Support Scorecard,
analysts then position the candidates on the matrix shown below, enabling them to
visualize which companies are truly breakthrough and which ones are not yet operating at
best-in-class levels.
High
Low
Low High
FutureBusinessValue
Technology Attributes
NanoXplore
Competitor 2Competitor 3
BEST PRACTICES RESEARCH
© Frost & Sullivan 2018 10 "We Accelerate Growth"
Best Practices Recognition: 10 Steps to Researching,
Identifying, and Recognizing Best Practices
Frost & Sullivan analysts follow a 10-step process to evaluate Award candidates and
assess their fit with select best practice criteria. The reputation and integrity of the
Awards are based on close adherence to this process.
STEP OBJECTIVE KEY ACTIVITIES OUTPUT
1
Monitor,
target, and
screen
Identify Award recipient
candidates from around the
globe
 Conduct in-depth industry
research
 Identify emerging sectors
 Scan multiple geographies
Pipeline of candidates who
potentially meet all best-
practice criteria
2
Perform
360-degree
research
Perform comprehensive,
360-degree research on all
candidates in the pipeline
 Interview thought leaders
and industry practitioners
 Assess candidates’ fit with
best-practice criteria
 Rank all candidates
Matrix positioning of all
candidates’ performance
relative to one another
3
Invite
thought
leadership in
best
practices
Perform in-depth
examination of all candidates
 Confirm best-practice criteria
 Examine eligibility of all
candidates
 Identify any information gaps
Detailed profiles of all
ranked candidates
4
Initiate
research
director
review
Conduct an unbiased
evaluation of all candidate
profiles
 Brainstorm ranking options
 Invite multiple perspectives
on candidates’ performance
 Update candidate profiles
Final prioritization of all
eligible candidates and
companion best-practice
positioning paper
5
Assemble
panel of
industry
experts
Present findings to an expert
panel of industry thought
leaders
 Share findings
 Strengthen cases for
candidate eligibility
 Prioritize candidates
Refined list of prioritized
Award candidates
6
Conduct
global
industry
review
Build consensus on Award
candidates’ eligibility
 Hold global team meeting to
review all candidates
 Pressure-test fit with criteria
 Confirm inclusion of all
eligible candidates
Final list of eligible Award
candidates, representing
success stories worldwide
7
Perform
quality check
Develop official Award
consideration materials
 Perform final performance
benchmarking activities
 Write nominations
 Perform quality review
High-quality, accurate, and
creative presentation of
nominees’ successes
8
Reconnect
with panel of
industry
experts
Finalize the selection of the
best-practice Award recipient
 Review analysis with panel
 Build consensus
 Select recipient
Decision on which company
performs best against all
best-practice criteria
9
Communicate
recognition
Inform Award recipient of
Award recognition
 Present Award to the CEO
 Inspire the organization for
continued success
 Celebrate the recipient’s
performance
Announcement of Award
and plan for how recipient
can use the Award to
enhance the brand
BEST PRACTICES RESEARCH
© Frost & Sullivan 2018 11 "We Accelerate Growth"
STEP OBJECTIVE KEY ACTIVITIES OUTPUT
10
Take
strategic
action
Upon licensing, company is
able to share Award news
with stakeholders and
customers
 Coordinate media outreach
 Design a marketing plan
 Assess Award’s role in future
strategic planning
Widespread awareness of
recipient’s Award status
among investors, media
personnel, and employees
The Intersection between 360-Degree Research and Best
Practices Awards
Research Methodology
Frost & Sullivan’s 360-degree research
methodology represents the analytical
rigor of our research process. It offers a
360-degree-view of industry challenges,
trends, and issues by integrating all 7 of
Frost & Sullivan's research methodologies.
Too often companies make important
growth decisions based on a narrow
understanding of their environment,
leading to errors of both omission and
commission. Successful growth strategies
are founded on a thorough understanding
of market, technical, economic, financial,
customer, best practices, and demographic
analyses. The integration of these research
disciplines into the 360-degree research
methodology provides an evaluation
platform for benchmarking industry
participants and for identifying those performing at best-in-class levels.
About Frost & Sullivan
Frost & Sullivan, the Growth Partnership Company, enables clients to accelerate growth
and achieve best-in-class positions in growth, innovation and leadership. The company's
Growth Partnership Service provides the CEO and the CEO's Growth Team with disciplined
research and best practice models to drive the generation, evaluation and implementation
of powerful growth strategies. Frost & Sullivan leverages more than 50 years of
experience in partnering with Global 1000 companies, emerging businesses, and the
investment community from 45 offices on six continents. To join our Growth Partnership,
please visit http://www.frost.com.
360-DEGREE RESEARCH: SEEING ORDER IN
THE CHAOS

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NanoXplore Award Write Up

  • 1. 2018 North American Graphene Technology Innovation Award 2018
  • 2. BEST PRACTICES RESEARCH © Frost & Sullivan 2018 2 "We Accelerate Growth" Contents Background and Company Performance ...................................................................... 3  Industry Challenges............................................................................................ 3  Technology Attributes and Future Business Value ................................................... 3  Conclusion ........................................................................................................ 5  Significance of Technology Innovation......................................................................... 6  Understanding Technology Innovation......................................................................... 6  Key Benchmarking Criteria .................................................................................. 7  Best Practice Award Analysis ..................................................................................... 7  Decision Support Scorecard ................................................................................. 7  Technology Attributes......................................................................................... 8  Future Business Value......................................................................................... 8  Decision Support Matrix ...................................................................................... 9  Best Practices Recognition: 10 Steps to Researching, Identifying, and Recognizing Best Practices............................................................................................................... 10  The Intersection between 360-Degree Research and Best Practices Awards.................... 11  Research Methodology ...................................................................................... 11  About Frost & Sullivan ............................................................................................ 11 
  • 3. BEST PRACTICES RESEARCH © Frost & Sullivan 2018 3 "We Accelerate Growth" Background and Company Performance Industry Challenges Graphene is a two-dimensional modification of carbon with a thickness of one atom and a crystal lattice of hexagonal form. This is the most durable and lightest graphite material, with the exceptional electrical, mechanical, optical, and electrochemical properties of a three-dimensional material. It is transparent, extremely light and flexible yet robust, and is an excellent electrical and thermal conductor. Graphene is universal and applicable in any field. It can be an excellent substitute for silicon, especially in the semiconductor industry. The material, with its unique properties and variety of possible applications, is of interest to scientists and technologists. Frost & Sullivan ongoing research reveals that manufacturers that would like to enhance their products with specific graphene properties face two challenges, however: the time it takes to integrate the material into the production cycle and convey its properties to the end product, and the cost of widespread deployment, as its production in large quantities is quite difficult and expensive. The graphene industry has been searching for easily scalable production techniques. Frost & Sullivan believes that the company that can produce quality graphene and graphene- enhanced material at a price that is more acceptable to a variety of customers has the potential to become the market leader. Technology Attributes and Future Business Value Industry Impact NanoXplore Inc., a leading graphene manufacturing company, has developed a technology for producing graphene from natural flake graphite. The company uses a proprietary chemico-mechanical exfoliation process to convert Natural flake graphite to high-quality graphene at a low cost. Frost & Sullivan independent analysis concludes that this simple, scalable, efficient, and reliable technique is a breakthrough that other competitors do not offer. The Montreal-based company was founded in 2011, and its main growth in the past 5 years has been in graphene production. NanoXplore’s unique production platform has allowed the company to scale up production from grams to kilograms. Since 2014, the company has focused on enhancing other materials’ properties with graphene, and for this purpose began working with customers to provide graphene-based solutions. The company has a graphene production facility near Montreal and graphene-enhanced plastic production facilities in Quebec; and Switzerland. It has about 400 employees working in 8 plants in Canada and Switzerland, as well as 2 under-construction plants in Canada and USA.
  • 4. BEST PRACTICES RESEARCH © Frost & Sullivan 2018 4 "We Accelerate Growth" Product Impact and Application Diversity NanoXplore produces graphene powder and graphene-enhanced composites for coatings, paints and lubricants, medicine, packaging, and energy and transportation applications. NanoXplore’s graphene is used to increase thermal and/or electrical conductivity; improve mechanical and structural properties; reduce component mass while maintaining or improving strength; increase stiffness and toughness; enhance surface appearance through resistance to scratches and stains; and impart anti-corrosion and anti-erosion properties, flame resistance, and electromagnetic shielding. The company’s primary focus is on developing graphene composite materials, such as graphene-enhanced polymers for engineering plastics with enhanced electrical, thermal, and mechanical properties. NanoXplore offers graphene composite anodes — fabricated using a composite of graphene and Silicon — that have better power and energy density and provide better battery cycle life than traditional spherical graphite or lithium alloy anodes in lithium-ion batteries. NanoXplore’s graphene improves both energy capacity and charge rate of rechargeable batteries, specifically increasing the performance of lithium- ion anodes. The company provides cost-effective methods for mixing or dispersing graphene with others materials. Frost & Sullivan finds that NanoXplore’s ability to mix and form composites using a wider range of materials than its other competitors is among the many benefits of the technology and imparts additional advantages to end products. Competitors mostly focus on specific industries or applications; yet Frost & Sullivan recognizes how NanoXplore has a much broader scope. The technology’s economic viability is in a low graphene loading level of about 0.05% to 2% by weight that can significantly improve a material’s performance. Scalability and Financial Performance NanoXplore’s goal was to make graphene production simple, cost-effective, high-yield, and scalable to allow for additional manufacturing capacity, without changing the production process. It has scaled up the technology four times already, and now has the ability to produce as much as 25 metric tons of graphene powder per year. The company is building a production facility with a capacity of 10,000 metric tons per year; it will be the largest graphene producing plant in the world when it goes online within the next 3 years. The massive production scale will allow the company to reduce its graphene price from $50 to $10 per kilogram. High-volume graphene production will be able to sustain the company’s revenue and business growth despite the dramatic price reduction. Frost & Sullivan points out that graphene available at a commodity price is likely to be used in more industries and in a wider variety of applications.
  • 5. BEST PRACTICES RESEARCH © Frost & Sullivan 2018 5 "We Accelerate Growth" Customer Acquisition Customer-focused service is a pillar of NanoXplore’s success. The company works with customers from material conceptualization to end product manufacturing. Co-development of a solution ensures durability, functional integration, and the capability for mass production with high yields and low costs. The adaptable technology and attractive graphene price win over customers from a wide range of industries. Conclusion Graphene exhibits superior properties that improve the performance and functionality of the materials in which it is used. Although this promising material had initially been considered too expensive, NanoXplore has developed a proprietary technology that allows the production of high-quality graphene at the most attractive price in today’s market. NanoXplore’s completion of the largest graphene production facility in the world is expected to result in an even more dramatic price reduction when the plant operates at full capacity. The company builds and maintains customer-focused partnerships that have made the innovative company a strong leader in the graphene industry. With its strong overall performance, NanoXplore has earned the 2018 Frost & Sullivan Technology Innovation Award.
  • 6. BEST PRACTICES RESEARCH © Frost & Sullivan 2018 6 "We Accelerate Growth" Significance of Technology Innovation Ultimately, growth in any organization depends upon finding new ways to excite the market and upon maintaining a long-term commitment to innovation. At its core, technology innovation, or any other type of innovation, can only be sustained with leadership in three key areas: understanding demand, nurturing the brand, and differentiating from the competition. Understanding Technology Innovation Technology innovation begins with a spark of creativity that is systematically pursued, developed, and commercialized. This spark can result from a successful partnership, a productive in-house innovation group, or a bright-minded individual. Regardless of the source, the success of any new technology is ultimately determined by its innovativeness and its impact on the business as a whole.
  • 7. BEST PRACTICES RESEARCH © Frost & Sullivan 2018 7 "We Accelerate Growth" Key Benchmarking Criteria For the Technology Innovation Award, Frost & Sullivan analysts independently evaluated two key factors—Technology Attributes and Future Business Value—according to the criteria identified below. Technology Attributes Criterion 1: Industry Impact Criterion 2: Product Impact Criterion 3: Scalability Criterion 4: Visionary Innovation Criterion 5: Application Diversity Future Business Value Criterion 1: Financial Performance Criterion 2: Customer Acquisition Criterion 3: Technology Licensing Criterion 4: Brand Loyalty Criterion 5: Human Capital Best Practices Award Analysis for NanoXplore Decision Support Scorecard To support its evaluation of best practices across multiple business performance categories, Frost & Sullivan employs a customized Decision Support Scorecard. This tool allows our research and consulting teams to objectively analyze performance, according to the key benchmarking criteria listed in the previous section, and to assign ratings on that basis. The tool follows a 10-point scale that allows for nuances in performance evaluation. Ratings guidelines are illustrated below. RATINGS GUIDELINES The Decision Support Scorecard is organized by Technology Attributes and Future Business Value (i.e., these are the overarching categories for all 10 benchmarking criteria; the definitions for each criterion are provided beneath the scorecard.). The research team confirms the veracity of this weighted scorecard through sensitivity analysis, which
  • 8. BEST PRACTICES RESEARCH © Frost & Sullivan 2018 8 "We Accelerate Growth" confirms that small changes to the ratings for a specific criterion do not lead to a significant change in the overall relative rankings of the companies. The results of this analysis are shown below. To remain unbiased and to protect the interests of all organizations reviewed, we have chosen to refer to the other key participants as Competitor 2 and Competitor 3. Measurement of 1–10 (1 = poor; 10 = excellent) Technology Innovation Technology Attributes Future Business Value Average Rating NanoXplore 9.0 10.0 9.5 Competitor 2 9.0 8.0 8.5 Competitor 3 8.0 8.0 8 Technology Attributes Criterion 1: Industry Impact Requirement: Technology enables the pursuit of groundbreaking ideas, contributing to the betterment of the entire industry. Criterion 2: Product Impact Requirement: Specific technology helps enhance features and functionalities of the entire product line for the company. Criterion 3: Scalability Requirement: Technology is scalable, enabling new generations of products over time, with increasing levels of quality and functionality. Criterion 4: Visionary Innovation Requirement: Specific new technology represents true innovation based on a deep understanding of future needs and applications. Criterion 5: Application Diversity Requirement: New technology serves multiple products, multiple applications, and multiple user environments. Future Business Value Criterion 1: Financial Performance Requirement: Potential is high for strong financial performance in terms of revenues, operating margins, and other relevant financial metrics. Criterion 2: Customer Acquisition Requirement: Specific technology enables acquisition of new customers, even as it enhances value to current customers.
  • 9. BEST PRACTICES RESEARCH © Frost & Sullivan 2018 9 "We Accelerate Growth" Criterion 3: Technology Licensing Requirement: New technology displays great potential to be licensed across many sectors and applications, thereby driving incremental revenue streams. Criterion 4: Brand Loyalty Requirement: New technology enhances the company’s brand, creating and/or nurturing brand loyalty. Criterion 5: Human Capital Requirement: Customer impact is enhanced through the leverage of specific technology, translating into positive impact on employee morale and retention. Decision Support Matrix Once all companies have been evaluated according to the Decision Support Scorecard, analysts then position the candidates on the matrix shown below, enabling them to visualize which companies are truly breakthrough and which ones are not yet operating at best-in-class levels. High Low Low High FutureBusinessValue Technology Attributes NanoXplore Competitor 2Competitor 3
  • 10. BEST PRACTICES RESEARCH © Frost & Sullivan 2018 10 "We Accelerate Growth" Best Practices Recognition: 10 Steps to Researching, Identifying, and Recognizing Best Practices Frost & Sullivan analysts follow a 10-step process to evaluate Award candidates and assess their fit with select best practice criteria. The reputation and integrity of the Awards are based on close adherence to this process. STEP OBJECTIVE KEY ACTIVITIES OUTPUT 1 Monitor, target, and screen Identify Award recipient candidates from around the globe  Conduct in-depth industry research  Identify emerging sectors  Scan multiple geographies Pipeline of candidates who potentially meet all best- practice criteria 2 Perform 360-degree research Perform comprehensive, 360-degree research on all candidates in the pipeline  Interview thought leaders and industry practitioners  Assess candidates’ fit with best-practice criteria  Rank all candidates Matrix positioning of all candidates’ performance relative to one another 3 Invite thought leadership in best practices Perform in-depth examination of all candidates  Confirm best-practice criteria  Examine eligibility of all candidates  Identify any information gaps Detailed profiles of all ranked candidates 4 Initiate research director review Conduct an unbiased evaluation of all candidate profiles  Brainstorm ranking options  Invite multiple perspectives on candidates’ performance  Update candidate profiles Final prioritization of all eligible candidates and companion best-practice positioning paper 5 Assemble panel of industry experts Present findings to an expert panel of industry thought leaders  Share findings  Strengthen cases for candidate eligibility  Prioritize candidates Refined list of prioritized Award candidates 6 Conduct global industry review Build consensus on Award candidates’ eligibility  Hold global team meeting to review all candidates  Pressure-test fit with criteria  Confirm inclusion of all eligible candidates Final list of eligible Award candidates, representing success stories worldwide 7 Perform quality check Develop official Award consideration materials  Perform final performance benchmarking activities  Write nominations  Perform quality review High-quality, accurate, and creative presentation of nominees’ successes 8 Reconnect with panel of industry experts Finalize the selection of the best-practice Award recipient  Review analysis with panel  Build consensus  Select recipient Decision on which company performs best against all best-practice criteria 9 Communicate recognition Inform Award recipient of Award recognition  Present Award to the CEO  Inspire the organization for continued success  Celebrate the recipient’s performance Announcement of Award and plan for how recipient can use the Award to enhance the brand
  • 11. BEST PRACTICES RESEARCH © Frost & Sullivan 2018 11 "We Accelerate Growth" STEP OBJECTIVE KEY ACTIVITIES OUTPUT 10 Take strategic action Upon licensing, company is able to share Award news with stakeholders and customers  Coordinate media outreach  Design a marketing plan  Assess Award’s role in future strategic planning Widespread awareness of recipient’s Award status among investors, media personnel, and employees The Intersection between 360-Degree Research and Best Practices Awards Research Methodology Frost & Sullivan’s 360-degree research methodology represents the analytical rigor of our research process. It offers a 360-degree-view of industry challenges, trends, and issues by integrating all 7 of Frost & Sullivan's research methodologies. Too often companies make important growth decisions based on a narrow understanding of their environment, leading to errors of both omission and commission. Successful growth strategies are founded on a thorough understanding of market, technical, economic, financial, customer, best practices, and demographic analyses. The integration of these research disciplines into the 360-degree research methodology provides an evaluation platform for benchmarking industry participants and for identifying those performing at best-in-class levels. About Frost & Sullivan Frost & Sullivan, the Growth Partnership Company, enables clients to accelerate growth and achieve best-in-class positions in growth, innovation and leadership. The company's Growth Partnership Service provides the CEO and the CEO's Growth Team with disciplined research and best practice models to drive the generation, evaluation and implementation of powerful growth strategies. Frost & Sullivan leverages more than 50 years of experience in partnering with Global 1000 companies, emerging businesses, and the investment community from 45 offices on six continents. To join our Growth Partnership, please visit http://www.frost.com. 360-DEGREE RESEARCH: SEEING ORDER IN THE CHAOS