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REAL TIME SOCIAL ANALTYICS Collective Intellect  Why is Social Media Monitoring Important? Spring 2011 Proprietary and confidential. Not to be used or reproduced without the consent of Collective Intellect, Inc.
Proprietary and confidential. Not to be used or distributed without the consent of Collective Intellect, Inc. Perspective on Social Media  A number of very important people have made some very important points about social media: ,[object Object]
We’re not going to Twitter our way to a revolution
Consumers don’t want relationships with brands or companies
Social media is yet another channel to reaching an audience
Mentioning what you had for lunch on Twitter makes some people crazyNo argument here, at least, from me. This all makes sense. So far, so good.
Proprietary and confidential. Not to be used or distributed without the consent of Collective Intellect, Inc. But that doesn’t mean there aren’t changes afoot Some numbers ,[object Object]
Unstructured data is expected to grow, with estimates pegging the compound annual growth rate (“CAGR”) at 62% from 2008-2012
In 2010, it is estimated that 59.2% of adult internet users will visit social network monthly, up from 52.4% in 2009
Researchers predict a steady rise in social media users by 2014, with two-thirds of all internet users, 164.9 million people, visiting social networks on a regular basis. People areadopting social media platformsand producing content. The volume of social media conversations, unstructured data,  will continue to grow.
Social is Unstructured, Messy & Open to Misinterpretation – Just like any relationship ,[object Object]

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Why Social Media Monitoring Matters

  • 1. REAL TIME SOCIAL ANALTYICS Collective Intellect Why is Social Media Monitoring Important? Spring 2011 Proprietary and confidential. Not to be used or reproduced without the consent of Collective Intellect, Inc.
  • 2.
  • 3. We’re not going to Twitter our way to a revolution
  • 4. Consumers don’t want relationships with brands or companies
  • 5. Social media is yet another channel to reaching an audience
  • 6. Mentioning what you had for lunch on Twitter makes some people crazyNo argument here, at least, from me. This all makes sense. So far, so good.
  • 7.
  • 8. Unstructured data is expected to grow, with estimates pegging the compound annual growth rate (“CAGR”) at 62% from 2008-2012
  • 9. In 2010, it is estimated that 59.2% of adult internet users will visit social network monthly, up from 52.4% in 2009
  • 10. Researchers predict a steady rise in social media users by 2014, with two-thirds of all internet users, 164.9 million people, visiting social networks on a regular basis. People areadopting social media platformsand producing content. The volume of social media conversations, unstructured data, will continue to grow.
  • 11.
  • 12. Ever been the last person to hear a story, which has changed and morphed into an unrecognizable version of the original tale?
  • 13. What is the definition of a conversation? An exchange of images? Video responses or a blog comment?It is important to make sense of how your organization is perceived and the language used to describe your company’s brand, offering or product. Proprietary and confidential. Not to be used or reproduced without the consent of Collective Intellect, Inc.
  • 14.
  • 15.
  • 16.
  • 17.
  • 20.
  • 21.
  • 26. Income 35 K / Yr
  • 29.

Notas del editor

  1. I-C-EInform - Conduct Social Research to Discover Key InsightsCorrect - Leverage Insights To Rapidly Course Correct Marketing and Communication Tactics and Change OutcomeEngage - Leverage Social Intelligence to Enact a Social Targeting to Better Connect with Consumers through Multiple Touch Points with the Right Communication at the Right Time
  2. I-C-EInform - Conduct Social Research to Discover Key InsightsCorrect - Leverage Insights To Rapidly Course Correct Marketing and Communication Tactics and Change OutcomeEngage - Leverage Social Intelligence to Enact a Social Targeting to Better Connect with Consumers through Multiple Touch Points with the Right Communication at the Right Time
  3. I-C-EInform - Conduct Social Research to Discover Key InsightsCorrect - Leverage Insights To Rapidly Course Correct Marketing and Communication Tactics and Change OutcomeEngage - Leverage Social Intelligence to Enact a Social Targeting to Better Connect with Consumers through Multiple Touch Points with the Right Communication at the Right Time
  4. I-C-EInform - Conduct Social Research to Discover Key InsightsCorrect - Leverage Insights To Rapidly Course Correct Marketing and Communication Tactics and Change OutcomeEngage - Leverage Social Intelligence to Enact a Social Targeting to Better Connect with Consumers through Multiple Touch Points with the Right Communication at the Right Time
  5. I-C-EInform - Conduct Social Research to Discover Key InsightsCorrect - Leverage Insights To Rapidly Course Correct Marketing and Communication Tactics and Change OutcomeEngage - Leverage Social Intelligence to Enact a Social Targeting to Better Connect with Consumers through Multiple Touch Points with the Right Communication at the Right Time
  6. I-C-EInform - Conduct Social Research to Discover Key InsightsCorrect - Leverage Insights To Rapidly Course Correct Marketing and Communication Tactics and Change OutcomeEngage - Leverage Social Intelligence to Enact a Social Targeting to Better Connect with Consumers through Multiple Touch Points with the Right Communication at the Right Time
  7. I-C-EInform - Conduct Social Research to Discover Key InsightsCorrect - Leverage Insights To Rapidly Course Correct Marketing and Communication Tactics and Change OutcomeEngage - Leverage Social Intelligence to Enact a Social Targeting to Better Connect with Consumers through Multiple Touch Points with the Right Communication at the Right Time