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Embracing Endless Change
- 2. Proprietary and Confidential www.imagineXconsulting.com Colleen Johnson • Director, Adaptive Agile Practice at ImagineX Consulting • LeanKanban Accredited Kanban Trainer & Kanban Coaching Professional • Former AgileDenver Board of Directors • Co-chair 2016 & 2017 Mile High Agile Conference • Member Agile Uprising Board of Directors • CEO & Founder of ScatterSpoke, a team space for more effective retrospectives • Mama! to three amazing kiddos @scrumhive
- 3. 3 1999
- 5. Proprietary and Confidential www.imagineXconsulting.com Why do we fear change? Uncertainty & Control: “In an evolutionary sense, the brain doesn’t like uncertainty. Anything uncertain is potentially a threat” Dean Burnett, Idiot Brain
- 6. Proprietary and Confidential www.imagineXconsulting.com Changes we face Products Priority People Process
- 7. Proprietary and Confidential www.imagineXconsulting.com Priority Changes • Urgent requests • Shifting customer demands • New information • Inaccurate Plans Products Priority People Process
- 8. Proprietary and Confidential www.imagineXconsulting.com Where they come from • Business Stakeholders • Product Owners • New information • Changing needs Products Priority People Process
- 9. Proprietary and Confidential www.imagineXconsulting.com9 this breaks our Focus. Products Priority People Process
- 10. Proprietary and Confidential www.imagineXconsulting.com How it affects us Products Priority People Process • High stress • Abandoned work • Poor quality • Long wait times • Unhappy customers
- 12. Proprietary and Confidential www.imagineXconsulting.com Invite Changing Priority Plan on Demand Products Priority People Process 1.Plan by theme/objective 2.Limit the amount of work in flight 3.Decide at the last responsible moment
- 13. Proprietary and Confidential www.imagineXconsulting.com Product Changes Products Priority People Process • Size of Work • Scope of Work • Emergent User Stories • Modified Acceptance Criteria • Hidden Tasks
- 14. Proprietary and Confidential www.imagineXconsulting.com Where they come from Products Priority People Process • New information/learning • Customer & stakeholder feedback • Newly discovered dependencies • Architecture & design decisions
- 15. Proprietary and Confidential www.imagineXconsulting.com15 this breaks our Plan. Products Priority People Process
- 16. Proprietary and Confidential www.imagineXconsulting.com How it affects us Products Priority People Process • Missed sprint deliverables • Low team morale • Creates blame culture • Fear of commitments
- 17. Define Just in Time.17
- 18. Proprietary and Confidential www.imagineXconsulting.com Invite Changing Products Define Just In Time Products Priority People Process 1.Forecast at the Epic level by count 2.Bring high level stories to the team 3.Define details right before you work
- 19. Proprietary and Confidential www.imagineXconsulting.com People Changes Products Priority People Process • Company reorg • New hires • Learning new tech/skills • Changing roles • Different responsibilities
- 20. Proprietary and Confidential www.imagineXconsulting.com Where they come from Products Priority People Process • Employee Churn • Addressing Boredom • Growth opportunity • Shifting Experience • Creating Alignment
- 21. Proprietary and Confidential www.imagineXconsulting.com21 this breaks our Expectations. Products Priority People Process
- 22. Proprietary and Confidential www.imagineXconsulting.com How it affects us Products Priority People Process • OMG, Velocity! • No working agreements • Reforming team norms • Mistrust of others • Loss of identity/role
- 24. Proprietary and Confidential www.imagineXconsulting.com Invite Changing People Dynamic Reteaming Products Priority People Process 1.Give the freedom to move 2.Encourage learning opportunities 3.Make it easy to organize around work
- 25. Proprietary and Confidential www.imagineXconsulting.com Process Changes Products Priority People Process • Scrum • Pairing • SAFe • TDD • Waterfall • Kanban • Mobbing • Less • BDD
- 26. Proprietary and Confidential www.imagineXconsulting.com Where they come from Products Priority People Process • Internal frustrations • Modeled success • Top down direction • Market changes • Consultants
- 27. Proprietary and Confidential www.imagineXconsulting.com27 this breaks our Routine. Products Priority People Process
- 28. Proprietary and Confidential www.imagineXconsulting.com How it affects us Products Priority People Process • Disorganization • Shifting responsibilities • Unclear expectations • Unmotivated • Resistance
- 30. Proprietary and Confidential www.imagineXconsulting.com Invite Changing Process Tune & Adjust Products Priority People Process 1.Start with where you are 2.Create targeted experiments 3.Continuous refinement
- 31. 31
- 32. Proprietary and Confidential www.imagineXconsulting.com Welcome Changes Products Priority People Process Dynamic reteaming. Define just in time. Plan on demand. Tune & Adjust.
- 33. Proprietary and Confidential www.imagineXconsulting.com Welcome changes, even late. Embrace Ery Day.
- 34. ImagineX Consulting is a business and technology consulting firm whose goal is to help our clients transform their businesses by embracing lean delivery techniques and emerging technologies such as cloud, information security, and mobile. Through the use of our experimentation techniques and modern delivery methods, we assist our clients in driving higher quality solutions to market earlier. Our ImagineX culture thrives on entrepreneurship, risk taking, mutual trust, teamwork, encouraging change, and letting our consultants own their way of working. ImagineX Consulting is headquartered in Denver with offices in Atlanta, New York, Raleigh, Washington, DC and Toronto. Our ImagineX Labs are located in Toronto, Canada and Sofia, Bulgaria. THANK YOU! Colleen Johnson colleen@imgnx.co @scrumhive