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The Engagement of SEO
#C3ny	
  
Who’s	
  the	
  speaker	
  today?	
  
@duaneforrester	
  
Bing	
  Webmaster	
  Tools	
  
Speaks	
  at	
  shows,	
  runs	
  forums	
  and	
  blog,	
  provides	
  
guidance	
  on	
  new	
  WM	
  tools	
  
www.bing.com/toolbox/webmasters	
  
Does	
  he	
  have	
  a	
  clue?	
  
12+	
  years	
  as	
  an	
  inhouse	
  SEO;	
  ran	
  seo	
  at	
  MSN;	
  has	
  
helped	
  Disney,	
  GAP,	
  Walmart	
  +	
  
h,p://www.linkedin.com/in/dforrester	
  
And	
  this	
  helps	
  me	
  how?	
  
Blogging	
  since	
  2001;	
  owns	
  150	
  domains;	
  gets	
  
monthly	
  Adsense	
  checks	
  ($x,xxx)	
  
h,p://twi,er.com/#!/DuaneForrester	
  
what	
  does	
  duane	
  do	
  at	
  bing	
  
Your	
  data,	
  always	
  fully	
  provided.	
  
#C3ny	
  
SEO	
  is	
  simply	
  a	
  marke6ng	
  tool	
  
Throwing	
  rocks	
   Smoke	
  signals	
  
MercanVle	
  shops	
  
Mail	
  order	
  catalogues	
  
Billboards	
  
Television	
  
Radio	
   Email	
  	
  
SEO	
  PPC	
  
Trading	
  goods	
  
Man’s	
  History	
  of	
  MarkeVng	
  
Image	
  credit:	
  www.conducthq.com	
  
#C3ny	
  
History	
  of	
  SEO	
  
Data	
  credit:	
  gossip.greenlightdigital.com/blog/the-­‐history-­‐and-­‐evoluVon-­‐of-­‐seo/	
  
•  Keyword	
  stuffing	
  all	
  
the	
  rage	
  
•  SE	
  submissions	
  help	
  
rankings	
  
•  Dawn	
  of	
  modern	
  search	
  engines	
  
w/Altavista	
  
•  Death	
  of	
  SE	
  submissions	
  
•  SEO	
  soaware	
  works	
  very	
  well	
  
for	
  #1	
  placements	
  
•  cloaking	
  makes	
  its	
  appearance	
  
•  Google	
  and	
  MSN	
  Search	
  launch	
  
•  Word	
  spreads	
  that	
  links	
  help	
  rankings	
  
•  DMOZ	
  launches	
  and	
  starts	
  directory	
  movement	
  
•  Google	
  Toolbar	
  shows	
  PR	
  –	
  drives	
  
link	
  requests	
  
•  Google	
  fights	
  spam	
  with	
  
Florida	
  update;	
  hurts	
  legit	
  
sites	
  
•  Blogging	
  takes	
  off	
  
•  Text	
  Link	
  Ads	
  creates	
  network	
  
link	
  buying	
  
•  First	
  paid	
  link	
  network	
  
appears	
  
•  First	
  SEO	
  conference	
  held:	
  
SE	
  Strategies	
  
1994	
   1999	
  
2012	
  2011	
  2010	
  
1995	
   1997	
   1998	
   2000	
   2002	
   2003	
   2004	
  
2005	
   2006	
   2007	
   2008	
   2009	
  
•  Universal	
  search	
  appears	
  	
  
•  Text	
  Link	
  Ads	
  banned	
  by	
  Google	
  
•  Wikipedia	
  shows	
  the	
  future	
  –	
  domain	
  
authority	
  through	
  content	
  depth	
  	
  
•  Nofollow	
  tags	
  appear;	
  PR	
  
sculpVng	
  follows	
  
•  G	
  Jagger/BigDaddy	
  updates	
  
seek	
  link	
  spam	
  
•  XML	
  sitemaps	
  jointly	
  
supported	
  by	
  all	
  
engines	
  
•  Google	
  notes	
  the	
  “sandbox”	
  
•  Link	
  Farms	
  appear	
  
2013	
  
•  Google’s	
  “Brand”	
  
update	
  uses	
  “trust	
  
signals”	
  to	
  restack	
  SERP	
  
around	
  brands	
  
•  Bing	
  partners	
  with	
  
Facebook	
  to	
  integrate	
  
social	
  signals	
  into	
  SERPs	
  
•  rich	
  snippets	
  starVng	
  to	
  
be	
  used	
  by	
  sites	
  
•  Canonical	
  tag	
  appears	
  	
  
•  Caffeine	
  rolls	
  out	
  
allowing	
  faster	
  indexing	
  –	
  
“real	
  Vme”	
  search	
  is	
  here	
  
•  Tweets	
  integrated	
  
showing	
  future	
  of	
  social	
  
influencing	
  search	
  
•  Social	
  signals	
  
conVnue	
  to	
  
influence	
  
SERPs	
  
•  Google	
  launches	
  G+	
  
•  G	
  launches	
  +1,	
  tells	
  sites	
  
they	
  rank	
  beoer	
  displaying	
  
it	
  
•  Bing	
  expands	
  social	
  
inclusion	
  with	
  FB,	
  Twioer,	
  
Quora	
  &	
  4Square	
  
•  Rich	
  Snippets	
  impacVng	
  
SERPs	
  
#C3ny	
  
What	
  is	
  SEO?	
  
+  Search	
  Engine	
  OpVmizaVon	
  (SEO)	
  is	
  the	
  process	
  of	
  improving	
  a	
  website	
  to	
  
make	
  it	
  more	
  relevant	
  to	
  searchers	
  and	
  search	
  engines.	
  
+  At	
  it’s	
  very	
  core,	
  SEO	
  is	
  about	
  improving	
  usability	
  on	
  a	
  website.	
  
+  What	
  SEO	
  is	
  not…	
  
•  Fast	
  
•  Guaranteed	
  
•  Once	
  &	
  done	
  
•  Free	
  
#C3ny	
  
What	
  we’ll	
  cover	
  in	
  this	
  sec6on	
  
•  Understanding	
  the	
  Mindset	
  for	
  Success	
  
•  Covering	
  the	
  basics	
  
•  Compelling	
  content	
  
•  Your	
  niche;	
  your	
  voice	
  
•  Keyword	
  research	
  
•  Why	
  social	
  maoers	
  to	
  search	
  
•  Community	
  
•  Influence	
  
•  Sharing	
  
•  SEO	
  focal	
  points	
  
•  Content	
  
•  Links	
  
•  Social	
  
•  Crawlability	
  
•  On-­‐page	
  factors	
  
•  Site	
  structure	
  
•  Conversion	
  OpVmizaVon	
  
•  Bing	
  Webmaster	
  Tools	
  &	
  SEO	
  
#C3ny	
  
The	
  Secret	
  Sauce	
  
The	
  Basics	
  
•  Build	
  social	
  followers	
  &	
  fans	
  organically	
  
•  Wall	
  posts/tweets	
  with	
  links	
  are	
  perceived	
  as	
  more	
  credible	
  and	
  useful	
  
•  Get	
  the	
  basics	
  of	
  SEO	
  covered,	
  then	
  focus	
  on	
  content	
  
•  Its	
  worth	
  repeaVng:	
  unique,	
  compelling	
  content	
  sVll	
  works	
  
Make	
  sure	
  you	
  research	
  and	
  understand	
  the	
  basic	
  factors	
  that	
  influence	
  search	
  engine	
  opVmizaVon.	
  	
  You	
  may	
  not	
  be	
  able	
  to	
  
work	
  out	
  the	
  kinks	
  in	
  every	
  item,	
  but	
  you	
  should	
  be	
  able	
  to	
  cover	
  the	
  big	
  items	
  on	
  your	
  own.	
  
	
  
Choose	
  your	
  host/plauorms	
  carefully	
  –	
  can	
  you	
  set	
  up	
  a	
  robots.txt	
  and	
  sitemap.xml	
  with	
  them?	
  	
  Will	
  they	
  validate	
  webmaster	
  
tools	
  for	
  you?	
  
	
  
Look	
  for	
  plugins	
  that	
  will	
  help	
  with	
  SEO	
  basics	
  and	
  manage	
  elements	
  on-­‐the-­‐fly.	
  
	
  
Avoid	
  the	
  temptaVon	
  of	
  auto-­‐follow	
  tools	
  and	
  tricks	
  to	
  gain	
  fans/followers	
  overnight	
  
#C3ny	
  
The	
  Secret	
  Sauce	
  
Compelling	
  Content	
  
•  The	
  engines	
  really	
  respond	
  to	
  unique,	
  useful	
  content	
  
•  Your	
  visitors	
  respond	
  to	
  this	
  as	
  well	
  
•  It’s	
  a	
  wise	
  investment	
  of	
  your	
  Vme	
  
•  Don’t	
  take	
  shortcuts	
  –	
  limit	
  syndicated	
  content	
  
SEO	
  is	
  only	
  one	
  part	
  of	
  the	
  equaVon.	
  	
  CreaVng	
  content	
  that	
  users	
  want,	
  and	
  an	
  environment	
  they	
  enjoy	
  being	
  in,	
  can	
  go	
  a	
  long	
  
way.	
  	
  It’s	
  tough	
  to	
  create	
  unique	
  content,	
  but	
  that	
  doesn’t	
  mean	
  you	
  won’t	
  have	
  something	
  unique	
  to	
  say	
  about	
  your	
  topic.	
  	
  Get	
  
creaVve	
  on	
  adding	
  relevant	
  content	
  beyond	
  just	
  the	
  basics.	
  	
  Get	
  feedback	
  from	
  your	
  readers	
  and	
  post	
  that	
  for	
  all	
  to	
  read.	
  	
  The	
  
booom	
  line	
  on	
  this	
  point	
  is	
  quality	
  content	
  is	
  what	
  the	
  search	
  engines	
  seek.	
  
	
  
Successful	
  ecommerce	
  retailers	
  don’t	
  rely	
  on	
  generic	
  product	
  photos.	
  	
  They	
  grab	
  a	
  camera,	
  shoot	
  all	
  angles	
  of	
  the	
  product,	
  create	
  
videos,	
  describe	
  the	
  packaging	
  in	
  detail,	
  talk	
  about	
  warranty	
  coverage	
  and	
  more.	
  
	
  
They	
  create	
  compelling	
  content	
  that	
  keeps	
  shoppers	
  engaged	
  and	
  makes	
  the	
  sale.	
  
image	
  credit:	
  hop://mashable.com/2011/01/10/social-­‐content-­‐strategy/	
  
#C3ny	
  
The	
  Secret	
  Sauce	
  
Niche	
  &	
  Voice	
  
•  The	
  Internet	
  is	
  B.I.G.	
  	
  Slice	
  and	
  dice	
  to	
  find	
  your	
  niche.	
  
•  Plenty	
  of	
  niche	
  areas	
  to	
  explore/exploit	
  –	
  start	
  your	
  fight	
  where	
  you	
  can	
  dominate	
  
•  Choose	
  your	
  voice	
  wisely;	
  don’t	
  be	
  afraid	
  to	
  express	
  an	
  informed	
  opinion	
  
•  Watch	
  what	
  users	
  respond	
  to,	
  then	
  amplify	
  along	
  those	
  lines	
  
There	
  are	
  plenty	
  of	
  unexplored	
  niches	
  just	
  waiVng	
  to	
  be	
  mastered	
  by	
  small,	
  authoritaVve	
  websites.	
  	
  Finding	
  a	
  niche	
  that	
  you’re	
  
passionate	
  about,	
  and	
  speaking	
  to	
  users	
  in	
  a	
  voice	
  that	
  resonates	
  with	
  them,	
  will	
  go	
  a	
  long	
  way	
  to	
  cemenVng	
  your	
  lead	
  in	
  your	
  
chosen	
  space.	
  	
  Start	
  small.	
  	
  Trying	
  to	
  rank	
  #1	
  for	
  “recipes”	
  is	
  a	
  daunVng	
  task.	
  	
  Ranking	
  #1	
  for	
  “texas	
  bbq	
  recipes”	
  or	
  “pulled	
  pork	
  
recipes”	
  would	
  be	
  easier.	
  	
  It	
  will	
  sVll	
  take	
  work,	
  but	
  when	
  you	
  are	
  ranking	
  well,	
  that	
  will	
  help	
  your	
  site	
  start	
  to	
  rank	
  beoer	
  for	
  
those	
  more	
  generic	
  phrases	
  where	
  the	
  big	
  traffic	
  lives.	
  
	
  
Keyword	
  research	
  can	
  help	
  you	
  slice	
  and	
  dice	
  your	
  topic	
  area	
  to	
  find	
  the	
  hidden	
  gems.	
  	
  These	
  phrases	
  will	
  have	
  you	
  targeVng	
  the	
  
topic	
  from	
  new	
  angles,	
  ranking	
  well,	
  driving	
  traffic	
  and	
  winning	
  the	
  minds	
  of	
  your	
  readers	
  as	
  an	
  authority.	
  
#C3ny	
  
The	
  Secret	
  Sauce	
  
Keyword	
  Research	
  
•  Know	
  exactly	
  what	
  users	
  are	
  searching	
  for	
  
•  Data	
  can	
  help	
  you	
  uncover	
  new	
  niches	
  or	
  refine	
  your	
  focus	
  
•  Helps	
  keep	
  you	
  focused	
  on	
  creaVng	
  compelling	
  content	
  
•  Got	
  writers	
  block?	
  	
  Check	
  your	
  keyword	
  research	
  for	
  inspiraVon	
  
Don’t	
  be	
  guessing	
  at	
  which	
  topics	
  to	
  target.	
  	
  Keyword	
  research	
  will	
  help	
  you	
  understand	
  which	
  phrases	
  people	
  search	
  for	
  most	
  
frequently.	
  	
  That	
  nugget	
  of	
  insight	
  is	
  criVcal	
  to	
  planning	
  what	
  you	
  should	
  blog	
  about.	
  	
  Leverage	
  this	
  to	
  increase	
  your	
  relevancy	
  in	
  
the	
  eyes	
  of	
  searchers.	
  
	
  
Are	
  you	
  stuck	
  trying	
  to	
  decide	
  what	
  to	
  write	
  about	
  next?	
  	
  Keyword	
  research	
  can	
  help	
  you	
  not	
  only	
  find	
  the	
  hidden	
  gems,	
  but	
  plan	
  
your	
  content	
  producVon	
  in	
  advance.	
  	
  This	
  makes	
  you	
  much	
  more	
  efficient.	
  
	
  
Keep	
  your	
  keyword	
  research	
  data	
  fresh.	
  	
  Changes	
  happen,	
  so	
  refresh	
  your	
  data	
  every	
  few	
  months.	
  	
  Beoer	
  yet,	
  get	
  good	
  at	
  
keyword	
  research	
  on-­‐the-­‐fly	
  and	
  integrate	
  the	
  process	
  into	
  your	
  blogging	
  effort.	
  
#C3ny	
  
The	
  Secret	
  Sauce	
  
You	
  
•  Be	
  realisVc	
  –	
  this	
  is	
  a	
  business	
  aaer	
  all	
  
•  Set	
  goals	
  and	
  plan	
  your	
  work	
  
•  There	
  are	
  no	
  failures,	
  just	
  learning	
  opportuniVes	
  
•  Write	
  like	
  you	
  mean	
  it,	
  be	
  thoughuul,	
  helpful	
  and	
  informed	
  
Too	
  many	
  websites	
  fail	
  because	
  their	
  owners	
  don’t	
  realize	
  they	
  are	
  operaVng	
  a	
  business.	
  	
  Don’t	
  
worry	
  about	
  that	
  feeling	
  of	
  being	
  alone,	
  like	
  no	
  one	
  is	
  reading	
  because	
  you	
  don’t	
  see	
  comments.	
  	
  
Watch	
  your	
  analyVcs	
  and	
  see	
  how	
  traffic	
  looks.	
  	
  It’ll	
  take	
  some	
  Vme,	
  but	
  within	
  that	
  first	
  year	
  you’ll	
  
see	
  traffic	
  increasing.	
  
	
  
Find	
  your	
  voice	
  and	
  adjust	
  to	
  see	
  what	
  resonates	
  more	
  with	
  your	
  visitors.	
  
	
  
Passion	
  maoers	
  –	
  write	
  what	
  you	
  know,	
  know	
  what	
  you	
  write	
  –	
  be	
  an	
  authority	
  
#C3ny	
  
6	
  major	
  investment	
  areas	
  for	
  SEO	
  
•  Crawlability	
  
–  Xml	
  sitemaps	
  
–  NavigaVonal	
  structure	
  
–  Rich	
  media	
  cauVons	
  
–  Graceful	
  degradaVon	
  
–  URL	
  structure	
  
–  Robots.txt	
  
•  Site	
  Structure	
  
–  Links	
  
–  URL	
  structure	
  and	
  keyword	
  usage	
  
–  Clean	
  URLs	
  –	
  no	
  extraneous	
  parameters	
  (sessions,	
  tracking,	
  etc.)	
  
–  HTML	
  &	
  XML	
  sitemaps	
  
–  Content	
  hierarchy	
  
–  Global	
  navigaVon	
  –	
  springs	
  form	
  hierarchy	
  planning	
  +	
  style	
  of	
  nav	
  (breadcrumb,	
  
link	
  lists,	
  etc.)	
  
–  Rich	
  media	
  –	
  don’t	
  bury	
  links	
  in	
  Javascript/flash	
  /silverlight/AJAX	
  
•  On-­‐Page	
  
–  Head	
  copy	
  
•  Titles	
  –	
  unique,	
  relevant,	
  60	
  characters	
  or	
  so	
  long	
  
•  DescripVons	
  –	
  unique,	
  relevant,	
  grammaVcally	
  correct,	
  160	
  or	
  fewer	
  characters	
  
(Google	
  shows	
  up	
  to	
  160	
  characters)	
  
–  Body	
  Copy	
  
•  H1,	
  H2	
  and	
  other	
  H	
  tag	
  usage	
  
•  ALT	
  tag	
  importance	
  &	
  usage	
  
•  Keyword	
  usage	
  within	
  the	
  content/text	
  –	
  see	
  “Perfectly	
  OpVmized	
  Page”	
  image	
  
•  Anchor	
  text	
  –	
  using	
  target	
  keywords	
  to	
  support	
  other	
  internal	
  pages	
  
•  Content	
  
–  Build	
  based	
  on	
  keyword	
  research	
  
–  Down-­‐level	
  experience	
  enhances	
  discoverability	
  
–  Keep	
  out	
  of	
  rich	
  media	
  and	
  images	
  
–  250	
  words	
  per	
  page	
  or	
  more	
  
–  Produce	
  new	
  content	
  frequently	
  
–  Make	
  it	
  unique	
  –	
  don’t	
  reuse	
  content	
  from	
  other	
  sources	
  
–  Content	
  management	
  –	
  using	
  301s	
  to	
  reclaim	
  value	
  from	
  reVring	
  content/pages	
  
–  <LINK>	
  canonical	
  to	
  help	
  engines	
  understand	
  which	
  page	
  should	
  be	
  indexed	
  and	
  have	
  
value	
  aoributed	
  to	
  it	
  
–  404	
  error	
  page	
  management	
  to	
  help	
  cleanse	
  old	
  pages	
  from	
  search	
  engine	
  indexes	
  
•  Links	
  
–  Plan	
  for	
  incoming	
  &	
  	
  outgoing	
  link	
  generaVon	
  
–  Internal	
  &	
  external	
  link	
  management	
  
–  Content	
  selecVon	
  –	
  planning	
  where	
  to	
  link	
  to	
  
–  Link	
  promoVon	
  via	
  social	
  spaces	
  –	
  direct	
  traffic	
  &	
  seo	
  value	
  
–  Managing	
  anchor	
  text	
  properly	
  
–  URL	
  structure	
  can	
  help	
  insert	
  keywords	
  where	
  they	
  are	
  needed	
  
•  Social	
  
–  Build	
  your	
  community	
  
–  Interact	
  oaen	
  
–  Share	
  useful	
  content	
  
–  Be	
  consistent	
  and	
  useful	
  
–  Grow	
  facebook,	
  twioer,	
  etc.	
  
#C3ny	
  
•  Don’t	
  try	
  to	
  extrapolate	
  from	
  this	
  graph	
  
•  Importance	
  is	
  relaVve	
  
•  Use	
  as	
  a	
  guide	
  –	
  no	
  item	
  is	
  unimportant	
  
Where	
  does	
  SEO	
  fit	
  in?	
  
Content	
   Social	
   User	
  Experience	
   Link	
  Building	
   SEO	
  
#C3ny	
  
Search – you’re trying to solve…
QUALITY TIMELINESSPOPULARITYTRUST
When	
  opVmizing	
  your	
  site	
  for	
  search,	
  you	
  invest	
  in	
  these	
  major	
  areas	
  
Content	
  
Links	
  
Appearance	
  
Authority	
  
Usefulness	
  
Resource	
  
Traffic	
  
Repeat	
  Visits	
  
Links	
  
Current	
  
Fresh	
  
Relevant	
  
#C3ny	
  
Search – we're trying to solve…
ComScore and Microsoft Internal Analysis
#C3ny	
  
Time	
  Spent	
  on	
  Sessions	
  by	
  
Length	
  
Queries	
  Over	
  Time	
  
0-­‐3	
  mins	
  
9%	
  
3-­‐10	
  mins	
  
12%	
  
10-­‐15	
  mins	
  
10%	
  
15-­‐30	
  mins	
  
23%	
  
>30	
  mins	
  
46%	
  
Almost	
  
50%	
  
of	
  all	
  Vme	
  spent	
  	
  
searching	
  is	
  on	
  	
  
sessions	
  >	
  30	
  minutes	
  
Almost	
  
50%	
  
of	
  queries	
  are	
  
returning	
  to	
  previous	
  
tasks	
  
New	
  Queries	
  
51%	
  
ParVal	
  	
  
Repeats	
  
30%	
  
Exact	
  Repeats	
  
19%	
  
Moving Beyond Queries to Sessions
Increasing Use for More Complex Tasks
Search Sessions are Long and Repetitive…
#C3ny	
  
A Changing “Web of Objects”
Real-Time Firehose Services
Devices MultimediaPlaces/Things
People
#C3ny	
  
A Changing Web of Your Objects
Schema.org	
  is	
  your	
  
friend	
  
#C3ny	
  
Search - Evolved
Deliver	
  knowledge	
  by	
  computa@onally	
  understanding	
  user	
  intent.	
  
“home	
  gym”	
  
•  Purchase	
  
•  Install	
  
•  Sell	
  
•  Set	
  fire	
  to	
  
•  Impress	
  friends	
  
•  Who	
  
•  Where	
  
•  Others	
  
•  SemanVc	
  
•  Research	
  
Content	
  
Services	
  
Media	
  
Real	
  Time	
  
+	
   UX	
  
“Linda”	
   Query	
   Intent	
  Detec@on	
   Task	
  Deriva@on	
  
#C3ny	
  
How social impacts search
Hover	
  
#C3ny	
  
The	
  Case	
  for	
  Social	
  
#C3ny	
  
#C3ny	
  
Humanity is leaving its traces…
#C3ny	
  
More than just traces, a collective convo…
hop://www.facebook.com/notes/facebook-­‐
engineering/visualizing-­‐friendships/469716398919	
  
#C3ny	
  
Twitter on NYE 2010
#C3ny	
  
Why	
  social	
  maUers	
  to	
  search	
  
•  Signal	
  of	
  topical	
  authority	
  
•  Real-­‐Vme	
  –	
  engines	
  want	
  fresh	
  content,	
  fast	
  
•  Integrated	
  social	
  signals	
  influence	
  click	
  acVons	
  of	
  searchers	
  
•  Social	
  signals	
  remain	
  only	
  a	
  few	
  of	
  thousands	
  of	
  signals	
  for	
  organic	
  ranking	
  
As	
  social	
  becomes	
  integrated	
  within	
  search	
  results,	
  the	
  signals	
  those	
  placements	
  send	
  to	
  users	
  -­‐	
  and,	
  by	
  
extension,	
  the	
  signals	
  of	
  user’s	
  interacVons	
  with	
  those	
  placements	
  –	
  will	
  impact	
  click	
  results	
  and,	
  
potenVally,	
  rankings.	
  	
  The	
  placements	
  themselves	
  don’t	
  impact	
  ranking.	
  	
  ParVcipaVng	
  in	
  social	
  alone	
  
doesn’t	
  impact	
  ranking.	
  	
  	
  
	
  
How	
  users	
  click	
  on	
  your	
  results	
  can	
  impact	
  rankings	
  and	
  when	
  we	
  show	
  cues	
  like	
  your	
  Facebook	
  friends	
  
with	
  results,	
  click	
  rates	
  can	
  be	
  impacted.	
  	
  
#C3ny	
  
Conversion	
  op6miza6on	
  
•  Different	
  sources	
  must	
  be	
  handled	
  differently	
  
•  Organic	
  traffic	
  is	
  building	
  trust	
  
•  Paid	
  traffic	
  is	
  ready	
  to	
  open	
  their	
  wallets	
  
•  Email	
  traffic	
  is	
  ready	
  to	
  buy…now	
  
Each	
  source	
  of	
  traffic	
  to	
  your	
  website	
  requires	
  a	
  slightly	
  different	
  approach	
  to	
  ge~ng	
  the	
  
conversion.	
  	
  People	
  using	
  search	
  are	
  researching	
  and	
  need	
  to	
  build	
  trust.	
  	
  Those	
  clicking	
  on	
  
paid	
  ads	
  are	
  typically	
  much	
  closer	
  to	
  a	
  purchase	
  decision.	
  	
  Traffic	
  from	
  valid	
  email	
  lists	
  is	
  
usually	
  ready	
  to	
  buy	
  immediately,	
  though	
  respond	
  best	
  to	
  special	
  offers.	
  	
  Users	
  clicking	
  on	
  
banner	
  ads	
  are	
  driven	
  by	
  offers.	
  
	
  
In	
  all	
  cases,	
  strive	
  to	
  ensure	
  your	
  conversion	
  path	
  is	
  short	
  and	
  sweet.	
  	
  No	
  surveys,	
  no	
  extra	
  
opVons.	
  	
  Get	
  them	
  to	
  the	
  thank	
  you	
  page	
  cleanly.	
  	
  Off	
  the	
  shelf	
  carts	
  can	
  usually	
  be	
  tweaked	
  to	
  
gain	
  improvements	
  in	
  conversions.	
  
#C3ny	
  
Tools	
  should	
  enable	
  doing	
  
Found	
  @	
  Google	
  WMT	
   Found	
  @	
  Bing	
  WMT	
  
crawl	
  data	
  
crawl	
  rate	
  configure	
  
sitemap	
  submissions	
  
parameter	
  handling	
  
link	
  data	
  for	
  your	
  site	
  
traffic	
  stats	
  
keyword	
  data	
  
messaging	
  
block	
  URLs	
  
fetch	
  as	
  bot	
  
crawl	
  data	
  
crawl	
  rate	
  configure	
  
sitemap	
  submissions	
  
parameter	
  handling	
  
link	
  data	
  for	
  your	
  site	
  
traffic	
  stats	
  
keyword	
  data	
  
messaging	
  
block	
  URLs	
  
fetch	
  as	
  bot	
  
organic	
  keyword	
  research	
  
rank	
  stats	
  
index	
  stats	
  
index	
  tracker	
  
canonical	
  alerts	
  
SEO	
  reports	
  
SEO	
  analyzer	
  
link	
  explorer	
  
#C3ny	
  
Organic	
  keyword	
  research	
  tool	
  revisions	
  
Select	
  mulVple	
  countries	
  for	
  the	
  same	
  languages	
  
True	
  organic	
  data	
  from	
  Bing	
  Search	
  
Research	
  mulVple	
  keywords	
  at	
  once	
  
#C3ny	
  
Fetch	
  As	
  Bingbot	
  
#C3ny	
  
Link	
  explorer	
  
Explore	
  internal	
  and	
  external	
  links	
  
Explore	
  links	
  on	
  your	
  site	
  and	
  other	
  sites	
  
#C3ny	
  
Wrapping	
  up	
  
•  Content	
  is	
  the	
  reason	
  
•  Keyword	
  research	
  is	
  a	
  beacon	
  
•  Quality	
  is	
  your	
  watch	
  word	
  
•  Authority	
  is	
  your	
  goal	
  
•  Niche	
  is	
  your	
  starVng	
  point	
  
•  User	
  Experience	
  is	
  your	
  religion	
  
+  …and	
  use	
  the	
  tools	
  provided.	
  
+  Thanks	
  for	
  your	
  Vme!	
  
Duane	
  Forrester	
  
+  Sr.	
  Product	
  Manager	
  -­‐	
  Bing	
  
+  @duaneforrester	
  
#C3ny	
  
33	
  

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C3 2012 The A, B, and Cs of SEO - Duane Forrester

  • 2. #C3ny   Who’s  the  speaker  today?   @duaneforrester   Bing  Webmaster  Tools   Speaks  at  shows,  runs  forums  and  blog,  provides   guidance  on  new  WM  tools   www.bing.com/toolbox/webmasters   Does  he  have  a  clue?   12+  years  as  an  inhouse  SEO;  ran  seo  at  MSN;  has   helped  Disney,  GAP,  Walmart  +   h,p://www.linkedin.com/in/dforrester   And  this  helps  me  how?   Blogging  since  2001;  owns  150  domains;  gets   monthly  Adsense  checks  ($x,xxx)   h,p://twi,er.com/#!/DuaneForrester   what  does  duane  do  at  bing   Your  data,  always  fully  provided.  
  • 3. #C3ny   SEO  is  simply  a  marke6ng  tool   Throwing  rocks   Smoke  signals   MercanVle  shops   Mail  order  catalogues   Billboards   Television   Radio   Email     SEO  PPC   Trading  goods   Man’s  History  of  MarkeVng   Image  credit:  www.conducthq.com  
  • 4. #C3ny   History  of  SEO   Data  credit:  gossip.greenlightdigital.com/blog/the-­‐history-­‐and-­‐evoluVon-­‐of-­‐seo/   •  Keyword  stuffing  all   the  rage   •  SE  submissions  help   rankings   •  Dawn  of  modern  search  engines   w/Altavista   •  Death  of  SE  submissions   •  SEO  soaware  works  very  well   for  #1  placements   •  cloaking  makes  its  appearance   •  Google  and  MSN  Search  launch   •  Word  spreads  that  links  help  rankings   •  DMOZ  launches  and  starts  directory  movement   •  Google  Toolbar  shows  PR  –  drives   link  requests   •  Google  fights  spam  with   Florida  update;  hurts  legit   sites   •  Blogging  takes  off   •  Text  Link  Ads  creates  network   link  buying   •  First  paid  link  network   appears   •  First  SEO  conference  held:   SE  Strategies   1994   1999   2012  2011  2010   1995   1997   1998   2000   2002   2003   2004   2005   2006   2007   2008   2009   •  Universal  search  appears     •  Text  Link  Ads  banned  by  Google   •  Wikipedia  shows  the  future  –  domain   authority  through  content  depth     •  Nofollow  tags  appear;  PR   sculpVng  follows   •  G  Jagger/BigDaddy  updates   seek  link  spam   •  XML  sitemaps  jointly   supported  by  all   engines   •  Google  notes  the  “sandbox”   •  Link  Farms  appear   2013   •  Google’s  “Brand”   update  uses  “trust   signals”  to  restack  SERP   around  brands   •  Bing  partners  with   Facebook  to  integrate   social  signals  into  SERPs   •  rich  snippets  starVng  to   be  used  by  sites   •  Canonical  tag  appears     •  Caffeine  rolls  out   allowing  faster  indexing  –   “real  Vme”  search  is  here   •  Tweets  integrated   showing  future  of  social   influencing  search   •  Social  signals   conVnue  to   influence   SERPs   •  Google  launches  G+   •  G  launches  +1,  tells  sites   they  rank  beoer  displaying   it   •  Bing  expands  social   inclusion  with  FB,  Twioer,   Quora  &  4Square   •  Rich  Snippets  impacVng   SERPs  
  • 5. #C3ny   What  is  SEO?   +  Search  Engine  OpVmizaVon  (SEO)  is  the  process  of  improving  a  website  to   make  it  more  relevant  to  searchers  and  search  engines.   +  At  it’s  very  core,  SEO  is  about  improving  usability  on  a  website.   +  What  SEO  is  not…   •  Fast   •  Guaranteed   •  Once  &  done   •  Free  
  • 6. #C3ny   What  we’ll  cover  in  this  sec6on   •  Understanding  the  Mindset  for  Success   •  Covering  the  basics   •  Compelling  content   •  Your  niche;  your  voice   •  Keyword  research   •  Why  social  maoers  to  search   •  Community   •  Influence   •  Sharing   •  SEO  focal  points   •  Content   •  Links   •  Social   •  Crawlability   •  On-­‐page  factors   •  Site  structure   •  Conversion  OpVmizaVon   •  Bing  Webmaster  Tools  &  SEO  
  • 7. #C3ny   The  Secret  Sauce   The  Basics   •  Build  social  followers  &  fans  organically   •  Wall  posts/tweets  with  links  are  perceived  as  more  credible  and  useful   •  Get  the  basics  of  SEO  covered,  then  focus  on  content   •  Its  worth  repeaVng:  unique,  compelling  content  sVll  works   Make  sure  you  research  and  understand  the  basic  factors  that  influence  search  engine  opVmizaVon.    You  may  not  be  able  to   work  out  the  kinks  in  every  item,  but  you  should  be  able  to  cover  the  big  items  on  your  own.     Choose  your  host/plauorms  carefully  –  can  you  set  up  a  robots.txt  and  sitemap.xml  with  them?    Will  they  validate  webmaster   tools  for  you?     Look  for  plugins  that  will  help  with  SEO  basics  and  manage  elements  on-­‐the-­‐fly.     Avoid  the  temptaVon  of  auto-­‐follow  tools  and  tricks  to  gain  fans/followers  overnight  
  • 8. #C3ny   The  Secret  Sauce   Compelling  Content   •  The  engines  really  respond  to  unique,  useful  content   •  Your  visitors  respond  to  this  as  well   •  It’s  a  wise  investment  of  your  Vme   •  Don’t  take  shortcuts  –  limit  syndicated  content   SEO  is  only  one  part  of  the  equaVon.    CreaVng  content  that  users  want,  and  an  environment  they  enjoy  being  in,  can  go  a  long   way.    It’s  tough  to  create  unique  content,  but  that  doesn’t  mean  you  won’t  have  something  unique  to  say  about  your  topic.    Get   creaVve  on  adding  relevant  content  beyond  just  the  basics.    Get  feedback  from  your  readers  and  post  that  for  all  to  read.    The   booom  line  on  this  point  is  quality  content  is  what  the  search  engines  seek.     Successful  ecommerce  retailers  don’t  rely  on  generic  product  photos.    They  grab  a  camera,  shoot  all  angles  of  the  product,  create   videos,  describe  the  packaging  in  detail,  talk  about  warranty  coverage  and  more.     They  create  compelling  content  that  keeps  shoppers  engaged  and  makes  the  sale.   image  credit:  hop://mashable.com/2011/01/10/social-­‐content-­‐strategy/  
  • 9. #C3ny   The  Secret  Sauce   Niche  &  Voice   •  The  Internet  is  B.I.G.    Slice  and  dice  to  find  your  niche.   •  Plenty  of  niche  areas  to  explore/exploit  –  start  your  fight  where  you  can  dominate   •  Choose  your  voice  wisely;  don’t  be  afraid  to  express  an  informed  opinion   •  Watch  what  users  respond  to,  then  amplify  along  those  lines   There  are  plenty  of  unexplored  niches  just  waiVng  to  be  mastered  by  small,  authoritaVve  websites.    Finding  a  niche  that  you’re   passionate  about,  and  speaking  to  users  in  a  voice  that  resonates  with  them,  will  go  a  long  way  to  cemenVng  your  lead  in  your   chosen  space.    Start  small.    Trying  to  rank  #1  for  “recipes”  is  a  daunVng  task.    Ranking  #1  for  “texas  bbq  recipes”  or  “pulled  pork   recipes”  would  be  easier.    It  will  sVll  take  work,  but  when  you  are  ranking  well,  that  will  help  your  site  start  to  rank  beoer  for   those  more  generic  phrases  where  the  big  traffic  lives.     Keyword  research  can  help  you  slice  and  dice  your  topic  area  to  find  the  hidden  gems.    These  phrases  will  have  you  targeVng  the   topic  from  new  angles,  ranking  well,  driving  traffic  and  winning  the  minds  of  your  readers  as  an  authority.  
  • 10. #C3ny   The  Secret  Sauce   Keyword  Research   •  Know  exactly  what  users  are  searching  for   •  Data  can  help  you  uncover  new  niches  or  refine  your  focus   •  Helps  keep  you  focused  on  creaVng  compelling  content   •  Got  writers  block?    Check  your  keyword  research  for  inspiraVon   Don’t  be  guessing  at  which  topics  to  target.    Keyword  research  will  help  you  understand  which  phrases  people  search  for  most   frequently.    That  nugget  of  insight  is  criVcal  to  planning  what  you  should  blog  about.    Leverage  this  to  increase  your  relevancy  in   the  eyes  of  searchers.     Are  you  stuck  trying  to  decide  what  to  write  about  next?    Keyword  research  can  help  you  not  only  find  the  hidden  gems,  but  plan   your  content  producVon  in  advance.    This  makes  you  much  more  efficient.     Keep  your  keyword  research  data  fresh.    Changes  happen,  so  refresh  your  data  every  few  months.    Beoer  yet,  get  good  at   keyword  research  on-­‐the-­‐fly  and  integrate  the  process  into  your  blogging  effort.  
  • 11. #C3ny   The  Secret  Sauce   You   •  Be  realisVc  –  this  is  a  business  aaer  all   •  Set  goals  and  plan  your  work   •  There  are  no  failures,  just  learning  opportuniVes   •  Write  like  you  mean  it,  be  thoughuul,  helpful  and  informed   Too  many  websites  fail  because  their  owners  don’t  realize  they  are  operaVng  a  business.    Don’t   worry  about  that  feeling  of  being  alone,  like  no  one  is  reading  because  you  don’t  see  comments.     Watch  your  analyVcs  and  see  how  traffic  looks.    It’ll  take  some  Vme,  but  within  that  first  year  you’ll   see  traffic  increasing.     Find  your  voice  and  adjust  to  see  what  resonates  more  with  your  visitors.     Passion  maoers  –  write  what  you  know,  know  what  you  write  –  be  an  authority  
  • 12. #C3ny   6  major  investment  areas  for  SEO   •  Crawlability   –  Xml  sitemaps   –  NavigaVonal  structure   –  Rich  media  cauVons   –  Graceful  degradaVon   –  URL  structure   –  Robots.txt   •  Site  Structure   –  Links   –  URL  structure  and  keyword  usage   –  Clean  URLs  –  no  extraneous  parameters  (sessions,  tracking,  etc.)   –  HTML  &  XML  sitemaps   –  Content  hierarchy   –  Global  navigaVon  –  springs  form  hierarchy  planning  +  style  of  nav  (breadcrumb,   link  lists,  etc.)   –  Rich  media  –  don’t  bury  links  in  Javascript/flash  /silverlight/AJAX   •  On-­‐Page   –  Head  copy   •  Titles  –  unique,  relevant,  60  characters  or  so  long   •  DescripVons  –  unique,  relevant,  grammaVcally  correct,  160  or  fewer  characters   (Google  shows  up  to  160  characters)   –  Body  Copy   •  H1,  H2  and  other  H  tag  usage   •  ALT  tag  importance  &  usage   •  Keyword  usage  within  the  content/text  –  see  “Perfectly  OpVmized  Page”  image   •  Anchor  text  –  using  target  keywords  to  support  other  internal  pages   •  Content   –  Build  based  on  keyword  research   –  Down-­‐level  experience  enhances  discoverability   –  Keep  out  of  rich  media  and  images   –  250  words  per  page  or  more   –  Produce  new  content  frequently   –  Make  it  unique  –  don’t  reuse  content  from  other  sources   –  Content  management  –  using  301s  to  reclaim  value  from  reVring  content/pages   –  <LINK>  canonical  to  help  engines  understand  which  page  should  be  indexed  and  have   value  aoributed  to  it   –  404  error  page  management  to  help  cleanse  old  pages  from  search  engine  indexes   •  Links   –  Plan  for  incoming  &    outgoing  link  generaVon   –  Internal  &  external  link  management   –  Content  selecVon  –  planning  where  to  link  to   –  Link  promoVon  via  social  spaces  –  direct  traffic  &  seo  value   –  Managing  anchor  text  properly   –  URL  structure  can  help  insert  keywords  where  they  are  needed   •  Social   –  Build  your  community   –  Interact  oaen   –  Share  useful  content   –  Be  consistent  and  useful   –  Grow  facebook,  twioer,  etc.  
  • 13. #C3ny   •  Don’t  try  to  extrapolate  from  this  graph   •  Importance  is  relaVve   •  Use  as  a  guide  –  no  item  is  unimportant   Where  does  SEO  fit  in?   Content   Social   User  Experience   Link  Building   SEO  
  • 14. #C3ny   Search – you’re trying to solve… QUALITY TIMELINESSPOPULARITYTRUST When  opVmizing  your  site  for  search,  you  invest  in  these  major  areas   Content   Links   Appearance   Authority   Usefulness   Resource   Traffic   Repeat  Visits   Links   Current   Fresh   Relevant  
  • 15. #C3ny   Search – we're trying to solve… ComScore and Microsoft Internal Analysis
  • 16. #C3ny   Time  Spent  on  Sessions  by   Length   Queries  Over  Time   0-­‐3  mins   9%   3-­‐10  mins   12%   10-­‐15  mins   10%   15-­‐30  mins   23%   >30  mins   46%   Almost   50%   of  all  Vme  spent     searching  is  on     sessions  >  30  minutes   Almost   50%   of  queries  are   returning  to  previous   tasks   New  Queries   51%   ParVal     Repeats   30%   Exact  Repeats   19%   Moving Beyond Queries to Sessions Increasing Use for More Complex Tasks Search Sessions are Long and Repetitive…
  • 17. #C3ny   A Changing “Web of Objects” Real-Time Firehose Services Devices MultimediaPlaces/Things People
  • 18. #C3ny   A Changing Web of Your Objects Schema.org  is  your   friend  
  • 19. #C3ny   Search - Evolved Deliver  knowledge  by  computa@onally  understanding  user  intent.   “home  gym”   •  Purchase   •  Install   •  Sell   •  Set  fire  to   •  Impress  friends   •  Who   •  Where   •  Others   •  SemanVc   •  Research   Content   Services   Media   Real  Time   +   UX   “Linda”   Query   Intent  Detec@on   Task  Deriva@on  
  • 20. #C3ny   How social impacts search Hover  
  • 21. #C3ny   The  Case  for  Social  
  • 23. #C3ny   Humanity is leaving its traces…
  • 24. #C3ny   More than just traces, a collective convo… hop://www.facebook.com/notes/facebook-­‐ engineering/visualizing-­‐friendships/469716398919  
  • 26. #C3ny   Why  social  maUers  to  search   •  Signal  of  topical  authority   •  Real-­‐Vme  –  engines  want  fresh  content,  fast   •  Integrated  social  signals  influence  click  acVons  of  searchers   •  Social  signals  remain  only  a  few  of  thousands  of  signals  for  organic  ranking   As  social  becomes  integrated  within  search  results,  the  signals  those  placements  send  to  users  -­‐  and,  by   extension,  the  signals  of  user’s  interacVons  with  those  placements  –  will  impact  click  results  and,   potenVally,  rankings.    The  placements  themselves  don’t  impact  ranking.    ParVcipaVng  in  social  alone   doesn’t  impact  ranking.         How  users  click  on  your  results  can  impact  rankings  and  when  we  show  cues  like  your  Facebook  friends   with  results,  click  rates  can  be  impacted.    
  • 27. #C3ny   Conversion  op6miza6on   •  Different  sources  must  be  handled  differently   •  Organic  traffic  is  building  trust   •  Paid  traffic  is  ready  to  open  their  wallets   •  Email  traffic  is  ready  to  buy…now   Each  source  of  traffic  to  your  website  requires  a  slightly  different  approach  to  ge~ng  the   conversion.    People  using  search  are  researching  and  need  to  build  trust.    Those  clicking  on   paid  ads  are  typically  much  closer  to  a  purchase  decision.    Traffic  from  valid  email  lists  is   usually  ready  to  buy  immediately,  though  respond  best  to  special  offers.    Users  clicking  on   banner  ads  are  driven  by  offers.     In  all  cases,  strive  to  ensure  your  conversion  path  is  short  and  sweet.    No  surveys,  no  extra   opVons.    Get  them  to  the  thank  you  page  cleanly.    Off  the  shelf  carts  can  usually  be  tweaked  to   gain  improvements  in  conversions.  
  • 28. #C3ny   Tools  should  enable  doing   Found  @  Google  WMT   Found  @  Bing  WMT   crawl  data   crawl  rate  configure   sitemap  submissions   parameter  handling   link  data  for  your  site   traffic  stats   keyword  data   messaging   block  URLs   fetch  as  bot   crawl  data   crawl  rate  configure   sitemap  submissions   parameter  handling   link  data  for  your  site   traffic  stats   keyword  data   messaging   block  URLs   fetch  as  bot   organic  keyword  research   rank  stats   index  stats   index  tracker   canonical  alerts   SEO  reports   SEO  analyzer   link  explorer  
  • 29. #C3ny   Organic  keyword  research  tool  revisions   Select  mulVple  countries  for  the  same  languages   True  organic  data  from  Bing  Search   Research  mulVple  keywords  at  once  
  • 30. #C3ny   Fetch  As  Bingbot  
  • 31. #C3ny   Link  explorer   Explore  internal  and  external  links   Explore  links  on  your  site  and  other  sites  
  • 32. #C3ny   Wrapping  up   •  Content  is  the  reason   •  Keyword  research  is  a  beacon   •  Quality  is  your  watch  word   •  Authority  is  your  goal   •  Niche  is  your  starVng  point   •  User  Experience  is  your  religion   +  …and  use  the  tools  provided.   +  Thanks  for  your  Vme!   Duane  Forrester   +  Sr.  Product  Manager  -­‐  Bing   +  @duaneforrester