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Mark McMaster
Global Team Lead for Brand and YouTube, Google
OPTIMIZING VIDEO CONTENT
ON YOUTUBE
Seth Dotterer
VP of Marketing, Conductor
Use the questions box to submit
questions throughout the
presentation
QUESTIONS
#OptimizeYT
@conductor @Dotterer
JOIN THE SOCIAL CONVERSATION
SPEAKERS
Mark McMaster
Global Team Lead for Brand and YouTube, Google
Seth Dotterer
VP of Marketing, Conductor
#SEOSuccess	
  
Google Confidential and Proprietary
The value of engaging your customers with video
How to develop a successful video content strategy
Measuring and optimizing return on investment
Google Confidential and Proprietary
The value of engaging your customers with video
How to develop a successful video content strategy
Measuring and optimizing return on investment
Google Confidential and Proprietary
4:24 4:28
3:11
5:46
2010 2014
TV Digital
Time spent with digital vs. TV
Google Confidential and Proprietary
1960 1970 1980 1990 2000 TODAY
25
grp’s
22
grp’s 5
grp’s
Network Broadcast Channels
Cable Channels
Online Video Channels
3
500
∞
Sources: Nielsen!
TV audiences are fragmenting
Google Confidential and Proprietary
one screen
limited content
appointment viewing
multiple screens
infinite content
on-demand viewing
Then Now
Google Confidential and Proprietary
100M+ people
share, comment or like YouTube videos each week
100 hours
of video are uploaded on YouTube every minute
1 Billion
unique users visit YouTube each month
Google Confidential and Proprietary
45%
of M18-34 will visit YouTube today (more
than watched the Super Bowl)
5x
as many consumers will watch online
video today as visit Wal-Mart
Google Confidential and Proprietary
Google Confidential and Proprietary
Google Confidential and Proprietary
Sources: BCG, Booz & Co, eMarketer, PEW institute, GFK, Quantcast
Community
Activate their networks
to achieve goals
Creators
Leveraging technology to create
more and better content
Curators
Expert curators, helping them find
and share what matters
Connectors
Constant connection to the people
and things they care about
Relationships with media are changing
Google Confidential and Proprietary15
What’s the difference
between a commercial
and content?
Google Confidential and Proprietary
- Howard Luck Gossage, Iconic Ad Man
"The real fact of the matter is that nobody
reads ads. People read what interests
them, and sometimes it's an ad.”
Move people to choose your brand
Google Confidential and Proprietary
YouTube Homepage
TrueView
Brand Channel
Sponsorship
Tools for marketers on YouTube
Google Confidential and Proprietary
The value of engaging your customers with video
How to develop a successful video content strategy
Measuring and optimizing return on investment
Google Confidential and Proprietary
HYGIENE
HUB HUB HUB HUB
Jan Mar May Jun Jul Aug Sep Oct Nov DecFeb Apr
HERO HERO HERO
Editorial Calendar to align with your Annual Marketing Plan
Hero Content
Large-scale, tentpole events
or “go big” moments that drive
awareness at scale
Hub Content
Regularly scheduled
“push” content around
customer passions
Hygiene Content
Always-on “pull” content
optimized to users’ intent
and interests
One video strategy, three types of content
Google Confidential and Proprietary
How-to’s, Demos,
Customer Service Original Series, Success
Stories, Passions, and Interests
Product Launches &
Seasonal Campaigns
Hero
Multi-Channel Media
TV, Out of home, YouTube
Masthead, Engagement Ads
Hub
Targeted Media
TrueView In-Stream,
Engagement Ads
Hygiene
Intent based Media
TrueView In-Display,
Category Search
Align content to marketing and media plans
Google Confidential and Proprietary
HYGIENE HEROHERO
Search Browse
Consumers are looking for answers
Brands can be the most compelling answer to
those questions
Consumers are looking to be entertained and
ready to be distracted
Brands can entertain and inspire through
emotional storytelling
Connect differently based on user intent
Google Confidential and Proprietary
MediaSpend/Reach
Time
Hero: Act like an advertiser for
your hero moments
Hub: Act like a YouTube content
creator for your hub and serial
content
Hygiene: Act like a YouTube
content creator for your hygiene
always on content
Yearly Marketing Plan
Produce video differently for each moment
Google Confidential and Proprietary
Case Study: Volvo Trucks
HERO
increase brand awareness
find new customers and
drive sales
GOAL RESULTS
Hero: A series of “epic stunts”
Hub: Original episodic content
oriented towards the trucker
community
Hygiene: In-depth FAQs about their
truck technology
70 Million video views
46K subscribers on
YouTube brand channel
APPROACH
HUB HYGIENE
Google Confidential and Proprietary
You don’t need an action star for great content
Google Confidential and Proprietary
The value of engaging your customers with video
How to develop a successful video content strategy
Measuring and optimizing return on investment
Google Confidential and Proprietary
Marketers have always been interested in
reach, engagement and accountability.
Google Confidential and Proprietary
Watch trailer
Check show times
Find nearest theater
Buy tickets
superman movie
5:30p
We’re drawn to relevance
Google Confidential and Proprietary
tony’s pizza
delivery
11:02p
amc theater
buy tickets
5:37p
comic-con
2013
2:51p
waterproof
eyeliners
10:01a
best pizza
delivery sf
10:26p
candy crush
download
9:38p
who won
giants game
3:35p
sephora sf
12:41p
superman
showings
11:08a
sephora
eyeliner
review
10:30a
superman
trailer
8:11a
nearest
coffee shop
sf
7:43a
Digital moments throughout the day
Google Confidential and Proprietary
tony’s pizza
delivery
11:02p
amc theater
buy tickets
5:37p
comic-con
2013
2:51p
auto lease
deals
10:01a
best pizza
delivery sf
10:26p
candy crush
download
9:38p
who won
giants game
3:35p
directions
to nissan
dealership
12:41p
superman
showings
11:08a
average
mpg suv
10:30a
superman
trailer
8:11a
nearest
coffee shop
sf
7:43a
superman
trailer
8:11a
waterproof
eyeliners
10:01a
sephora
eyeliner
review
10:30a
superman
showings
11:08a
sephora sf
12:41p
amc theater
buy tickets
5:37p
best pizza
delivery sf
10:26p
tony’s pizza
delivery
11:02p
These moments form a customer journey
Google Confidential and Proprietary
Google Confidential and Proprietary
30
Google Confidential and Proprietary
30
Millions of people, billions of moments
Google Confidential and Proprietary
Google Confidential and Proprietary 31Google Confidential and Proprietary 31
what’s in
theaters now
11:16a
superman
movie
3:29p
movie
theatre sf
5:27p
superman
trailer
5:26p
amc theater
buy tickers
5:37p
nearest
movie
theatre
7:01p movie ticket
prices
3:41p
Which moments matter to your business?
Google Confidential and Proprietary
There’s a simple way to think about this
Google Confidential and Proprietary
Always
There
Always
Optimized
Always
Relevant
Google Confidential and Proprietary
On the #2 search engine in the world
Google Confidential and Proprietary
With the right content
Google Confidential and Proprietary
On all devices
More than half of YouTube watch-time happens
on mobile and tablet devices
Google Confidential and Proprietary
Always
There
Always
Optimized
Always
Relevant
Google Confidential and Proprietary
Relevant to intent
Google Confidential and Proprietary
Relevant by choice
Skip Ad >>
Google Confidential and Proprietary
Relevant to content
Google Confidential and Proprietary 40Google Confidential and Proprietary 40
Google Confidential and Proprietary
Relevant to behavior
Google Confidential and Proprietary
Always
There
Always
Optimized
Always
Relevant
Google Confidential and Proprietary
For the ideal video experience
VS.
For your
audience
Playback
locations
Engaging
creative
Conversions
and ROI
Google Confidential and Proprietary
Track all types of metrics
Impressions
Watch time
Likes
Shares
Follow-on
views
Subscriptions
Brand channel
visits
Brand lift
Search lift
Site visits
Sales lift
CPA, CPC
US Marine Corps:
4.26% incremental reach
at 40% savings
Rick Case Honda:
2X no. of trade-ins
from a competing
make; 12X ROI
Dermablend:
Search uplift; increase
in e-commerce site
visits.
Chevrolet:
Large net
increase in no.
of subscribers
All case studies available at google.com/think
Google Confidential and Proprietary
So what do you do tomorrow?
Are you always there?
1.  Search for your brand not only on
Google, but also on YouTube. How
much branded content on your
product or service can you find?
2.  Now look again. What types of
user-generated content related to
your product or service are most
popular? Are you creating similar
content for your brand channel?
3.  Search for yourself on your mobile
device. Are your videos optimized
for mobile viewing?
Google Confidential and Proprietary
So what do you do tomorrow?
Are you always relevant?
1.  Search for your product or service
and look at the TrueView in-search
ads that appear. Are your ads truly
relevant to the query?
2.  Watch any type of forced ad. Are you
really paying attention all the time? As
the advertiser, how much would you
pay for the amount of attention you
just gave to the ad?
3.  Browse some content on the web,
and check if the ads you see are
relevant to the site content, your
interests, or your behaviors. Wouldn't
it be nice if they were?
Google Confidential and Proprietary
So what do you do tomorrow?
Are you always optimized?
1.  Ask yourself how much value you
assign to the first video view in a
customer journey.
2.  Choose a video on your channel
and get the YouTube Analytics
report from your account manager.
Where do people tend to drop off in
the video? Can you modify your
creative to increase retention?
3.  Calculate the value of a phone call
or store visit and check to see if
you're attributing any of it to your
online efforts.
WPM TEAM
CENTER OF EXCELLENCE
Leadership
Stakeholders
Content
Stakeholders
Technical
Stakeholders
Product
Stakeholders
Sharing & Enabling Sharing & Enabling
Sharing & Enabling Sharing & Enabling
LEVERAGING THE WHOLE ORGANIZATION
Leverage YouTube keyword
data to uncover new content
opportunities in Google
search and optimize your
content creation process
CHANNEL INSIGHTS FOR YOUTUBE
Key Benefits
·  Discover your most popular keywords
driving traffic to your videos
·  Take advantage of keyword data from
YouTube to avoid having content gaps
in Google search
·  Identify keywords that you don’t
currently track in Searchlight and
quickly add them to enhance your
reporting coverage on Google
CHANNEL INSIGHTS FOR YOUTUBE
Gain Insights into your performance on YouTube
Identify topics driving brand engagement on
YouTube to enhance your Search strategy
Discover cross-channel content creation and
improvement opportunities
CHANNEL INSIGHTS FOR YOUTUBE
WEB PRESENCE MANAGEMENT
Earn the Audiences Paid Media Can’t Buy
Download	
  the	
  Ul4mate	
  Guide	
  
to	
  Web	
  Presence	
  Management	
  
at	
  h>p://cdtr.co/wpmguide	
  
THANK YOU!
Mark McMaster
Global Team Lead for Brand and YouTube, Google
Seth Dotterer
VP of Marketing, Conductor
#SEOSuccess	
  

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Optimizing Video Content on YouTube -- w/ YouTube's Mark McMaster

  • 1. Mark McMaster Global Team Lead for Brand and YouTube, Google OPTIMIZING VIDEO CONTENT ON YOUTUBE Seth Dotterer VP of Marketing, Conductor
  • 2. Use the questions box to submit questions throughout the presentation QUESTIONS
  • 4. SPEAKERS Mark McMaster Global Team Lead for Brand and YouTube, Google Seth Dotterer VP of Marketing, Conductor #SEOSuccess  
  • 5. Google Confidential and Proprietary The value of engaging your customers with video How to develop a successful video content strategy Measuring and optimizing return on investment
  • 6. Google Confidential and Proprietary The value of engaging your customers with video How to develop a successful video content strategy Measuring and optimizing return on investment
  • 7. Google Confidential and Proprietary 4:24 4:28 3:11 5:46 2010 2014 TV Digital Time spent with digital vs. TV
  • 8. Google Confidential and Proprietary 1960 1970 1980 1990 2000 TODAY 25 grp’s 22 grp’s 5 grp’s Network Broadcast Channels Cable Channels Online Video Channels 3 500 ∞ Sources: Nielsen! TV audiences are fragmenting
  • 9. Google Confidential and Proprietary one screen limited content appointment viewing multiple screens infinite content on-demand viewing Then Now
  • 10. Google Confidential and Proprietary 100M+ people share, comment or like YouTube videos each week 100 hours of video are uploaded on YouTube every minute 1 Billion unique users visit YouTube each month
  • 11. Google Confidential and Proprietary 45% of M18-34 will visit YouTube today (more than watched the Super Bowl) 5x as many consumers will watch online video today as visit Wal-Mart
  • 14. Google Confidential and Proprietary Sources: BCG, Booz & Co, eMarketer, PEW institute, GFK, Quantcast Community Activate their networks to achieve goals Creators Leveraging technology to create more and better content Curators Expert curators, helping them find and share what matters Connectors Constant connection to the people and things they care about Relationships with media are changing
  • 15. Google Confidential and Proprietary15 What’s the difference between a commercial and content?
  • 16. Google Confidential and Proprietary - Howard Luck Gossage, Iconic Ad Man "The real fact of the matter is that nobody reads ads. People read what interests them, and sometimes it's an ad.” Move people to choose your brand
  • 17. Google Confidential and Proprietary YouTube Homepage TrueView Brand Channel Sponsorship Tools for marketers on YouTube
  • 18. Google Confidential and Proprietary The value of engaging your customers with video How to develop a successful video content strategy Measuring and optimizing return on investment
  • 19. Google Confidential and Proprietary HYGIENE HUB HUB HUB HUB Jan Mar May Jun Jul Aug Sep Oct Nov DecFeb Apr HERO HERO HERO Editorial Calendar to align with your Annual Marketing Plan Hero Content Large-scale, tentpole events or “go big” moments that drive awareness at scale Hub Content Regularly scheduled “push” content around customer passions Hygiene Content Always-on “pull” content optimized to users’ intent and interests One video strategy, three types of content
  • 20. Google Confidential and Proprietary How-to’s, Demos, Customer Service Original Series, Success Stories, Passions, and Interests Product Launches & Seasonal Campaigns Hero Multi-Channel Media TV, Out of home, YouTube Masthead, Engagement Ads Hub Targeted Media TrueView In-Stream, Engagement Ads Hygiene Intent based Media TrueView In-Display, Category Search Align content to marketing and media plans
  • 21. Google Confidential and Proprietary HYGIENE HEROHERO Search Browse Consumers are looking for answers Brands can be the most compelling answer to those questions Consumers are looking to be entertained and ready to be distracted Brands can entertain and inspire through emotional storytelling Connect differently based on user intent
  • 22. Google Confidential and Proprietary MediaSpend/Reach Time Hero: Act like an advertiser for your hero moments Hub: Act like a YouTube content creator for your hub and serial content Hygiene: Act like a YouTube content creator for your hygiene always on content Yearly Marketing Plan Produce video differently for each moment
  • 23. Google Confidential and Proprietary Case Study: Volvo Trucks HERO increase brand awareness find new customers and drive sales GOAL RESULTS Hero: A series of “epic stunts” Hub: Original episodic content oriented towards the trucker community Hygiene: In-depth FAQs about their truck technology 70 Million video views 46K subscribers on YouTube brand channel APPROACH HUB HYGIENE
  • 24. Google Confidential and Proprietary You don’t need an action star for great content
  • 25. Google Confidential and Proprietary The value of engaging your customers with video How to develop a successful video content strategy Measuring and optimizing return on investment
  • 26. Google Confidential and Proprietary Marketers have always been interested in reach, engagement and accountability.
  • 27. Google Confidential and Proprietary Watch trailer Check show times Find nearest theater Buy tickets superman movie 5:30p We’re drawn to relevance
  • 28. Google Confidential and Proprietary tony’s pizza delivery 11:02p amc theater buy tickets 5:37p comic-con 2013 2:51p waterproof eyeliners 10:01a best pizza delivery sf 10:26p candy crush download 9:38p who won giants game 3:35p sephora sf 12:41p superman showings 11:08a sephora eyeliner review 10:30a superman trailer 8:11a nearest coffee shop sf 7:43a Digital moments throughout the day
  • 29. Google Confidential and Proprietary tony’s pizza delivery 11:02p amc theater buy tickets 5:37p comic-con 2013 2:51p auto lease deals 10:01a best pizza delivery sf 10:26p candy crush download 9:38p who won giants game 3:35p directions to nissan dealership 12:41p superman showings 11:08a average mpg suv 10:30a superman trailer 8:11a nearest coffee shop sf 7:43a superman trailer 8:11a waterproof eyeliners 10:01a sephora eyeliner review 10:30a superman showings 11:08a sephora sf 12:41p amc theater buy tickets 5:37p best pizza delivery sf 10:26p tony’s pizza delivery 11:02p These moments form a customer journey
  • 30. Google Confidential and Proprietary Google Confidential and Proprietary 30 Google Confidential and Proprietary 30 Millions of people, billions of moments
  • 31. Google Confidential and Proprietary Google Confidential and Proprietary 31Google Confidential and Proprietary 31 what’s in theaters now 11:16a superman movie 3:29p movie theatre sf 5:27p superman trailer 5:26p amc theater buy tickers 5:37p nearest movie theatre 7:01p movie ticket prices 3:41p Which moments matter to your business?
  • 32. Google Confidential and Proprietary There’s a simple way to think about this
  • 33. Google Confidential and Proprietary Always There Always Optimized Always Relevant
  • 34. Google Confidential and Proprietary On the #2 search engine in the world
  • 35. Google Confidential and Proprietary With the right content
  • 36. Google Confidential and Proprietary On all devices More than half of YouTube watch-time happens on mobile and tablet devices
  • 37. Google Confidential and Proprietary Always There Always Optimized Always Relevant
  • 38. Google Confidential and Proprietary Relevant to intent
  • 39. Google Confidential and Proprietary Relevant by choice Skip Ad >>
  • 40. Google Confidential and Proprietary Relevant to content Google Confidential and Proprietary 40Google Confidential and Proprietary 40
  • 41. Google Confidential and Proprietary Relevant to behavior
  • 42. Google Confidential and Proprietary Always There Always Optimized Always Relevant
  • 43. Google Confidential and Proprietary For the ideal video experience VS. For your audience Playback locations Engaging creative Conversions and ROI
  • 44. Google Confidential and Proprietary Track all types of metrics Impressions Watch time Likes Shares Follow-on views Subscriptions Brand channel visits Brand lift Search lift Site visits Sales lift CPA, CPC US Marine Corps: 4.26% incremental reach at 40% savings Rick Case Honda: 2X no. of trade-ins from a competing make; 12X ROI Dermablend: Search uplift; increase in e-commerce site visits. Chevrolet: Large net increase in no. of subscribers All case studies available at google.com/think
  • 45. Google Confidential and Proprietary So what do you do tomorrow? Are you always there? 1.  Search for your brand not only on Google, but also on YouTube. How much branded content on your product or service can you find? 2.  Now look again. What types of user-generated content related to your product or service are most popular? Are you creating similar content for your brand channel? 3.  Search for yourself on your mobile device. Are your videos optimized for mobile viewing?
  • 46. Google Confidential and Proprietary So what do you do tomorrow? Are you always relevant? 1.  Search for your product or service and look at the TrueView in-search ads that appear. Are your ads truly relevant to the query? 2.  Watch any type of forced ad. Are you really paying attention all the time? As the advertiser, how much would you pay for the amount of attention you just gave to the ad? 3.  Browse some content on the web, and check if the ads you see are relevant to the site content, your interests, or your behaviors. Wouldn't it be nice if they were?
  • 47. Google Confidential and Proprietary So what do you do tomorrow? Are you always optimized? 1.  Ask yourself how much value you assign to the first video view in a customer journey. 2.  Choose a video on your channel and get the YouTube Analytics report from your account manager. Where do people tend to drop off in the video? Can you modify your creative to increase retention? 3.  Calculate the value of a phone call or store visit and check to see if you're attributing any of it to your online efforts.
  • 48. WPM TEAM CENTER OF EXCELLENCE Leadership Stakeholders Content Stakeholders Technical Stakeholders Product Stakeholders Sharing & Enabling Sharing & Enabling Sharing & Enabling Sharing & Enabling LEVERAGING THE WHOLE ORGANIZATION
  • 49. Leverage YouTube keyword data to uncover new content opportunities in Google search and optimize your content creation process CHANNEL INSIGHTS FOR YOUTUBE
  • 50. Key Benefits ·  Discover your most popular keywords driving traffic to your videos ·  Take advantage of keyword data from YouTube to avoid having content gaps in Google search ·  Identify keywords that you don’t currently track in Searchlight and quickly add them to enhance your reporting coverage on Google CHANNEL INSIGHTS FOR YOUTUBE
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  • 63. Gain Insights into your performance on YouTube Identify topics driving brand engagement on YouTube to enhance your Search strategy Discover cross-channel content creation and improvement opportunities CHANNEL INSIGHTS FOR YOUTUBE
  • 64. WEB PRESENCE MANAGEMENT Earn the Audiences Paid Media Can’t Buy Download  the  Ul4mate  Guide   to  Web  Presence  Management   at  h>p://cdtr.co/wpmguide  
  • 65. THANK YOU! Mark McMaster Global Team Lead for Brand and YouTube, Google Seth Dotterer VP of Marketing, Conductor #SEOSuccess