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Beyond Experimentation
Crowdsourcing is at the core of fundamental, large
scale rethinking of business.



Shaun Abrahamson
@shaunabe
shaun@mutopo.com
2001                                             2003
                              2005

             2000

                                    1995
  1991           2000
                                                      2004

                                1996
  2001                                              1999
Why we’re interested in Crowdsourcing, Communities & Co-Creation
“Re-Imagination of Nearly
Everything – Powered by New
Devices, Connectivity + UI +
Beauty”

“Magnitude of upcoming
change will be stunning”

– Mary Meeker, partner KPCB

      Source: Mary Meeker presentation at All things D.


About 50% of this Re-Imagination enabled by crowds
Influence


                        Capital


                                  Assets
  Labor




                                           Data
People as brokers of critical resources at internet scale
Open Innovation, Co-Creation, Micro Tasks

                           Sharing, Commenting, Reviewing
                                         Crowd Funding, Crowd Lending

                                             Collaborative Consumption

                                                          “Big Data”
               Influence


                               Capital


                                               Assets
   Labor




                                                        Data
New ways to access critical resources more efficiently
[Labor, Influence]




    Source: Mary Meeker presentation at All things D.

The end of all other encyclopedia business models
[Assets, Influence]
                                              Simultaneous Skype Users
                                  [a way of looking at the capacity of the network]
                            35,000,000

                            30,000,000
          Number of Users

                            25,000,000

                            20,000,000

                            15,000,000

                            10,000,000

                             5,000,000

                                    0




                  Date Source: Skype Journal.

Less than a decade to transform the economics of audio/video
[Labor, Assets, Influence]




Innovation: “Not invented here” vs “Proudly found elsewhere”
2001                                 2003
                        2005

           2000


                                1995
 1991         2000
                                        2004

                             1996
  2001                                 1999

And this is just the start
Travel: This apartment in Miami versus a Hotel room?
Administration: On demand labor versus full time?
Mobile Service: Better support, R&D and sales versus other mobile operators?
Venture Funding: 66,694 people vs Venture Capital Firm
Automotive: Crowd Forge vs Traditional Auto Design
Data Science: Your team versus the world’s best
Healthcare: Positive Reviews vs Total Stranger
Healthcare: Open health discovery vs private health studies
Personal Loans: 1000’s of investors versus a bank?
New Product Development: New designs and validation vs internal
design teams
Biz Dev: Large open calls vs behind the scenes networking
Film: submitted by you, edited by pros
Education: anything from anyone, anywhere vs traditional campus
Emergency Response: everyone helping first responders
Traffic: our big data vs very expensive data
Technical Support: Volunteer army versus paid support
Education: free vs fee
Gaming: work with developers vs just buying games
Assets: Share vs Own
Architecture: Outside ideas vs just internal ideas
Eating: Meals from your friends versus restaurant food?
Wellness: Access to 3 health experts versus 1 for wellness
Design: Multiple designers versus 1 agency
Organization Design: Collective Intelligence vs Individual Intelligence
Marketing: Curated crowd versus your agency
Software Testing: Expert crowds versus your team
Consumer Products: The best of the crowd + best of traditional models
Apparel: The best of the crowd + best of traditional models
If you work with crowds to change access to critical
 resources (Labor, Influence, Capital, Assets and
 Data), you get massive impacts

 + across business functions (we just saw
 R&D, Operations, Marketing, Sales, Customer
 Support)

 + across almost all industries (we just saw
 Finance, Consumer Staples, Consumer
 Discretionary, Information
 Technology, Healthcare, Telecommunications, Indust
 rials)
Fundamental restructuring enabled by crowds
Open Innovation, Co-Creation, Micro Tasks

                           Sharing, Commenting, Voting
                                         Crowd Funding, Crowd Lending

                                             Collaborative Consumption

                                                          “Big Data”
               Influence


                               Capital


                                               Assets
   Labor




                                                        Data
Over the next 2 days – how will you re-imagine your business?
Beyond Experimentation
Crowdsourcing at the core of fundamental change.



Shaun Abrahamson
@shaunabe
shaun@mutopo.com

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Crowdsourcing beyond experimentation

Notas del editor

  1. Add colaboratorie to logo – priority 2
  2. + the examples that showed how we might reorganize
  3. Add colaboratorie to logo – priority 2
  4. + what exactly are we talking about?+ most organizations depend on some combination of these resources+ the most interesting thing is that e are changing how we get access to these resource+ lower cost devices + broadband + marketplaces + analytics + reputation --- dramatically lowering cost of getting access
  5. now we have an explosion of buzzwords and this is how I think they fit together
  6. + how profound is the impact?+ newspaper impact…craigslist set things in motion by removing classifieds revenues for many newspapers+
  7. + we don’t really think about skype anymore+
  8. 50% of innovation now comes from outside P&GAvailable in English, Chinese, Spanish, Japanese and Portugeuse
  9. Investment and partnerships with 12 companies
  10. Investment and partnerships with 12 companies
  11. Investment and partnerships with 12 companies
  12. Investment and partnerships with 12 companies
  13. Investment and partnerships with 12 companies
  14. HP+ HP - 95% of content from customers, 6min response time+ impact is savings, but also increased service+ conversations are valuable enough that HP organizes tours for their product teams+ 2010 forrester groundswell award
  15. During IBM's 2006 Innovation JamTM - the largest IBM online brainstorming session ever held - IBM brought together more than 150,000 people from 104 countries and 67 companies. As a result, 10 new IBM businesses were launched with seed investment totaling $100 million.
  16. Add colaboratorie to logo – priority 2
  17. Add colaboratorie to logo – priority 2