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Photo credit: Nasa
Twitter: @karaalaimo
My crash course in cross-cultural
communication
Copyright: ra3rn
Pitch, Tweet, or Engage on the Street: How to Practice
Global Public Relations and Strategic Communication
• Interviews with 87 practitioners in 31 countries
• In person at the World Communication Forum in Davos,
Switzerland and Social Media Strategies Summit in New York
• Focus groups in São Paulo, Rio de Janeiro, and Cape Town
• Skype
GLOBE: a ten-year study of more than 17,000 managers in 62
societies conducted by 170 researchers
The World’s Ten Cultural Clusters:
• Confucian Asia
• South Asia
• Anglo Cluster
• Latin Europe
• Germanic Europe
• Nordic Countries
• Eastern Europe
• Middle East
• Latin America
• Sub-Saharan Africa
Key Factors
The Generic-Specific Approach
(Verčič, Grunig, and Grunig, 1996)
Adapt PR strategy based upon 5 local factors:
• Political-economic system
• Culture
• Extent of activism
• Level of development
• Media system
Key Factors
Social Expectations
Copyright: Grand Canyon National Park
Key Factors
Local Influencers
Copyright: Blan-k
Asia
• Personal influence model
• Collectivism
• Face
• High context communication
• Long term orientation
• Power distance
• Avoid “risky communication”
• Mobile (average commute: 1 hour)
Middle East and North Africa
• Youth bulge
• Religion
• Friday/Saturday weekend
• Personal influence model
• Pride/criticism
• Resistance to change/Present orientation
• Emotion, symbolism
• Arabic doesn’t translate literally
Latin America
• Collectivism around the family
• Personal influence model
• Polychronic approach to time
• Low future orientation
• Poverty and inequality
• Expectation that businesses help society
• Heightened citizen consciousness, activism
Sub-Saharan Africa
• Brown envelopes
• Corporate social responsibility
• Word of mouth
• High context
• Indigenous forms of outreach
• High humane orientation
• Relationships
Europe
• Anglo Europe
• Latin Europe
• Germanic Europe
• Nordic Europe
• Eastern Europe
Contact Me
Kara Alaimo, Ph.D.
www.karaalaimo.com
www.routledge.com/cw/alaimo
Kara.S.Alaimo@hofstra.edu
Twitter: @karaalaimo
PRSA members can get a 20% discount on “Pitch, Tweet, or
Engage on the Street” and free shipping using promo code
FLR40 at www.routledge.com.

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How to Practice Global Public Relations and Strategic Communications: 2016 PRSA Tri-State Conference

  • 2. My crash course in cross-cultural communication Copyright: ra3rn
  • 3. Pitch, Tweet, or Engage on the Street: How to Practice Global Public Relations and Strategic Communication • Interviews with 87 practitioners in 31 countries • In person at the World Communication Forum in Davos, Switzerland and Social Media Strategies Summit in New York • Focus groups in São Paulo, Rio de Janeiro, and Cape Town • Skype
  • 4. GLOBE: a ten-year study of more than 17,000 managers in 62 societies conducted by 170 researchers The World’s Ten Cultural Clusters: • Confucian Asia • South Asia • Anglo Cluster • Latin Europe • Germanic Europe • Nordic Countries • Eastern Europe • Middle East • Latin America • Sub-Saharan Africa
  • 5. Key Factors The Generic-Specific Approach (Verčič, Grunig, and Grunig, 1996) Adapt PR strategy based upon 5 local factors: • Political-economic system • Culture • Extent of activism • Level of development • Media system
  • 6. Key Factors Social Expectations Copyright: Grand Canyon National Park
  • 8. Asia • Personal influence model • Collectivism • Face • High context communication • Long term orientation • Power distance • Avoid “risky communication” • Mobile (average commute: 1 hour)
  • 9. Middle East and North Africa • Youth bulge • Religion • Friday/Saturday weekend • Personal influence model • Pride/criticism • Resistance to change/Present orientation • Emotion, symbolism • Arabic doesn’t translate literally
  • 10. Latin America • Collectivism around the family • Personal influence model • Polychronic approach to time • Low future orientation • Poverty and inequality • Expectation that businesses help society • Heightened citizen consciousness, activism
  • 11. Sub-Saharan Africa • Brown envelopes • Corporate social responsibility • Word of mouth • High context • Indigenous forms of outreach • High humane orientation • Relationships
  • 12. Europe • Anglo Europe • Latin Europe • Germanic Europe • Nordic Europe • Eastern Europe
  • 13. Contact Me Kara Alaimo, Ph.D. www.karaalaimo.com www.routledge.com/cw/alaimo Kara.S.Alaimo@hofstra.edu Twitter: @karaalaimo PRSA members can get a 20% discount on “Pitch, Tweet, or Engage on the Street” and free shipping using promo code FLR40 at www.routledge.com.