New Gen Solution That's Reinventing Banking Space
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Enable banks to carve out their distinct value proposition embracing world-class technology- Augmented reality and iBeacons. New face of banking would reshape banking services offered, craft superior customer experience and engage customers like never before. Banking solutions build on IBM mobilefirst platform ensure app security and allow connecting & syncing apps with any services.
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New Gen Solution That's Reinventing Banking Space
- 1. Augmented Reality & iBeacon The New Face of Banking Shifting from Transactions to Interactions
- 2. Engage Customers in the Branch Welcome Customers Delight customers with a greeting message by their name as they step inside the bank Personalized Product Offers Alert branch personnel, as customer enters the branch Based on transaction history, bank staff will interact with customers www.credencys.com
- 3. Surveying and Analytics Collect customers’ opinions and ratings, whenever they visit branch Get insights about when, where and how long customers spend their time in the branch Customer Acquisition - Retargeting Target the customers again via online or phone, based on their behavior or transaction made at branch / ATM. Engage Customers in the Branch www.credencys.com
- 4. At Waiting Lounge Inject life into the posters and brochures to make them more appealing, intriguing and engaging, which help customers to make actionable decision Let Customers Interact with Printed Assets Provide wait times for specific services/specialists or set an appointment using Smartphone app Educate the customers Deliver relevant short form educational videos to the customer’s Smartphone when they are waiting for a teller or desk officer Engage Customers in the Branch www.credencys.com
- 5. Elevate Customer Experience 24 X 7 and 365 days
- 6. Hassle-free ATM Search See closest bank ATMs and affiliated ATMs by pointing Smartphone camera in any direction iBeacons enabled ATMs Personalized offers are sent to customer’s phone based on the customer’s relationship Location-based Merchant Offers Point the phone at the brochure/billboard and receive information about all the offers available Serve Customers on the GO www.credencys.com
- 7. Add life to Plastic Money Scanning credit or debit card with mobile app will display account balance, transaction history, spending trends and other information Serve Customers on the GO www.credencys.com
- 8. Property Search – AR for Home Loans Get a list of bank approved properties by projecting phone camera in any direction Instant access to interest rates & know EMI for selected property using built-in calculator Quickly connect to lending manager for home loan Serve Customers on the GO www.credencys.com
- 9. Cross-sell various products in highly targeted fashion Reduced customer support costs Personalized service Increased retention and potential for lead generation Benefits to the Bank www.credencys.com
- 11. IBM MobileFirst Partner Being IBM MobileFirst (Worklight) Partner, our team excels in engineering apps following IBM Worklight practice as a mobile development technology that have resulted in efficient application development and improved engagement Credencys incorporate IBM Worklight for the development of rich, cross-platform applications without using code translation, proprietary interpreters or unpopular scripting languages We assure best user experience and ensure that the time to market, cost and complexity of app development is reduced. www.credencys.com
- 12. We offer solutions build on IBM MobileFirst Platform
- 17. We Deploy Applications on IBM MobileFirst Platform www.credencys.com
- 18. Credencys build apps for any mobile platform and device We Connect and synchronize mobile apps with any service Ensure mobile app security through integrated technology and tools. Allowing you to manage your app portfolio using a central interface. You can leverage scalable data services and freedom to use preferred development environment & tools. With IBM MobileFirst www.credencys.com
- 19. Let's Create Superior Omni-channel Banking Experience
- 20. Thank You! www.credencys.com | sales@credencys.com +1-310-294-9973 USA +91-997-987-1019 INDIA +65-9025-7569 SINGAPORE
Notas del editor
- 1. Ability to identify and blend real-world into cyberspace can help your bank cross-sell various credit products in a highly targeted fashion. For example, a customer waiting at an airport to check-in for a flight can quickly point his phone at the nearest image of his bank to buy a travel insurance policy. 2. With augmented reality, customers can easily locate and self-serve traditional low-value transactions or non-transactions without calling customer support. For example, locating the nearest branch or ATM, determining the working hours of a bank, etc. 3. At a time when banking services are considered exchangeable/replaceable, augmented reality can help a bank significantly personalize a customer’s experience, like showing the nearest suppliers to an business partner, etc. 4. Augmented reality offers a highly effective way to capture the customer’s attention, resulting in greater dwell time at one place