Tours and travel company in Kenya, also providing hotel accommodation, airport transfers and

2. A B O UT U S
CRUZEIRO SAFARIS IS REGISTERED & INCOPORATED IN THE
REPUBLIC OF KENYA, UNDER THE COMPANIES ACT (CAP.486)
SINCE SEPTEMBER,2004.
Our Mission:
To be the leading tour and safari operator both in quality, serenity and
conservation through self and partnering with our customers to develop the
green areas in Kenya and protect our diversified cultures.
Our Vision:
To inspire people both locally and internationally in exploring our country
(Kenya and the world) and experience first hand the environment and
wildlife so that they may have good intents to preserve them for future
generations this will increase revenue and value for investment to our
shareholders.
Our Main Aim:
To Provide, equip and educate our clients with first hand information and
knowledge of tourism products concurrently with quality services that are
effective, efficient and reliable, thus promoting the face of tourism status to
Kenyan Citizens and the World citizens which eventually leads to growth of
the social economic status of the company, the staff, suppliers and the
community.
Brand Identity:
The company logo bear a broad C with a Star in the middle C -is the capital
of Cruzeiro and the Compass star – envisions the world.
Licence:
Ministry of Tourism class A(14),C(3) and B(4) only of the first schedule:
Tour Operator, Professional Safari Photographers, Offering Camps and
camping equipment for hire and Hotel Booking office and Travel Agent .
Membership:
Kenya Association of Tour Operators (KATO) since 2009.
Resource Site:
Www.cruzeiro-safaris.com
Contacts:
Tel:+254(0) 20-7789196 Fax: +254(0) 20-7786382
Mobiles: +254722370833 / +254710729021 / +254710230632
Address: P.O. Box 5355-00200 Nairobi, Kenya.
Location:
We are located on Mumias South Road, Buruburu Shopping Centre,
Visions Place, 2nd floor

3. OUR SERVICES
CITY TOURS-SIGHT SEEING
SAFARI PACKAGES – Kenya, Uganda &
Tanzania (FLYING & ROAD)
HOTEL ACCOMMODATION
MEETINGS/INCENTIVES/CONFERENCES &
EXHIBITIONS (MICE)
VERY IMPORTANT PERSONS (VIP SERVICES)
TRANSPORT & AIRPORT TRANSFERS
AIR TICKETS - ALL MAJOR AIRLINES
CORPORATE SOCIAL RESPONSIBILITY (CSR)

4. CITY TOURS – SIGHT SEEING
A collection of short tours for people who do not have so much time to spare but yet are in need to experience the best that Cities and Town in Kenya have to Offer. Some of these tours are scheduled for the
evenings thus enabling you to attend to them without interfering with your day time programme.
Nairobi Being the major City where most of these tours are scheduled to take place. Nairobi is the capital city of Kenya and is 160 Kms (100 miles) from the equator. The name "Nairobi" comes from the Maasai
phrase Enkare Nyirobi, which translates to "the place of cool waters". However, it is popularly known as the "Green City in the Sun" .Its principle landmark buildings, museum, game parks, hotels and resorts are
a must see when you visit the city.
CZ 01- Nairobi City Tour/ National MuseumDaily / 3 hrs / CZ 65 - Carnivore (Lunch or Dinner) Daily / 1230hrs & 1900hrs
1400hrs Dinner or lunch at the Carnivore Restaurant. Famous for it's
Tour the principal landmarks, the Parliament buildings, succulent steaks, Barbecue dishes and huge variety of game
City market, National museum and snake park meat. The Carnivore has almost now become one of Nairobi's
"must" and as much a tourist attraction as the National
Museum! A 20-minute taxi ride from Nairobi's city centre, the
CZ 02-Karen Blixen/Giraffe Centre and Craft Carnivore Based on the Brazilian concept of an open coal fire,
CentreDaily / 3 hrs / 1000hrs the focal point of the main restaurant, an enormous variety of
Tour the Karen Blixen museum, The giraffe Centre meat, is roasted on huge metal spears and then carved at the
and any craft centre within the environs of Karen. tables on to piping hot plates. Fresh salads, unusual side
dishes and assorted tasty sauces accompany beef, pork,
lamb, goat, sausages, quail, chicken, gazelle, hartebeeste,
CZ 03 - Nairobi National Park Daily / 5 hrs / 0630hrs zebra, wildebeeste, and occasionally crocodile . If you have
Nairobi National ParkNairobi National Park lies 10 kms (6 any room left after all these unlimited servings, a variety of
miles) from the heart of the capital. It was established in puddings are on offer before mugfuls of Kenya coffee herald at
1946, 114 kms (44 sq miles) of pristine savanna with a the end of the meal.
large stock of migratory game and lies between the
Nairobi-Mombasa railway and the garden suburb of
Langata. It is open on its south-east perimeter and here
the Kitengela Conservation Area allows a corridor for the
CZ 07 - Nairobi National Park / Carnivore / Bomas Of Kenya
natural migration of the game which takes place with the
Daily / 0630hrs / Full day
seasonal rains.
A great combination for people who have very short time in
Nairobi.
CZ 04 - Bomas Of Kenya Daily / 4 hrs / 1400hrs
Entertainment by various cultural dancers and later and an
orientation of various tribes of Kenya at the grounds of the
Bomas of Kenya.
SAFARI CAT SHOW & DINNER 1800hrs/ Wednesday &
Friday and Saturday
Enjoy the safari cat show and dinner at one sitting the
CZ 06 - Lake Nakuru Express Daily / 0730hrs / Full day African Rhythms are something to listen and enjoy – you
Enjoy a variety of Kenya's birdlife on the beautiful lakes of the Rift will never have exhausted the rhythms of Africa.
Valley, where animals graze on the shoreline. Flamingo PAXTU TOUR – GUIDES & SCOUTS
concentrations vary according to season. Visit the Resting place for both Lord Robert Baden Powell
Lake Nakuru a shallow and alkaline lake on the bed of the Great Rift and Olave Baden Powell with lunch at Nyeri and visit
Valley has earned its fame as the home of the greatest bird spectacle PAXTU as well. Must have full uniform.
in the world - a myriad of often more than a million pink flamingos
CZ 08 - Mrs Mitchell's Tea Farm Daily 1000hrs / Half day
which seasonally use its waters to feed on the abundant algae which
Situated at 7,200 ft in a truly magnificent garden with views
thrives in its shallow warm waters. It lies 160 kms (100 miles) from
to the Ngong Hills and Kilimanjaro, Kiambethu farm is the
Nairobi by road.
home of Mr & Mrs L. Mitchell.

5. SAFARI PACKAGES - BY ROAD Safari Ndovu by Road (6 days) (Ndovu is
swahili word for Elephant)
CZ 09-(2days) The Aberdares stay at either Treetops Day 1
or The Ark Daily/ 0900hrs / I Night / 2 Days Depart for Amboseli National Park arriving in
Day 1 - Drive north to your base hotel in the Aberdare 's time for Lunch. Embark on an afternoon
in time for lunch. Transfer to the Ark or Treetops for game viewing drive returning to the lodge for
afternoon and night game viewing not driving. (LD). dinner and overnight
Day 2 - After breakfast return to Nairobi arriving at Overnight: Oltukai Lodge or Amboseli
around midday. (B). Serena Safari Lodge
There are only 2 lodges in the park
Day 2
1. The Ark
Early morning wake up call.
2. The Treetops
each has a unique history but you can only be there to Early morning game viewing drive returning
unearth the secret behind each one of them to lodge / camp for full breakfast. Relax at
A 4x4 wheel drive is defintely required for game the camp / lodge. Lunch. Afternoon game
viewing in the Aberdares National Park. Besure to viewing drive returning to the lodge / camp
carry warm clothing as sometimes its get very cold for dinner and overnight.
during the night. Overnight: Oltukai Lodge or Amboseli
Serena Safari lodge
CZ 12- (04 Days) Lake Nakuru Park / Maasai Mara Day 3
Reserve Breakfast- Later, depart for Lake Nakuru via
Daily / 0900hrs / 3 nights / 4 Days - can also depart at either the Carnivore or Laico for lunch
1400hrs arriving in time for afternoon game drive at
Day 1 - Drive to Lake Nakuru National Park. Game Lake Nakuru National park. later proceed to
viewing drive around the Park, Lunch at the lodge. SAFARI HOLIDAY TO KENYA SPECIFICALLY DESIGNED FOR GROUP
the lodge for overnight. One of the greatest
Afternoon game viewing drive returning to your lodge orthronological site on the face of the earth .
for dinner and overnight. (LD). DAY 1: Arrive in the morning and drive to treetops in the Aberdare National Park
DAY 2: Drive to Lake Nakuru national park overnight at the Lake Nakuru Lodge or Overnight: Lake Nakuru Lodge
Day 2 -Drive across the floor of the Rift Valley and the
Loita Plains to the Maasai Mara National Reserve Sarova Lion Hill Lodge
DAY 3: Depart to the Maasai Mara national reserve overnight stay at Mara Sarova Day 4
arriving in time for lunch. Afternoon game viewings Breakfast- Enroute game drive out of the
drive returning to your lodge / tented camp for dinner Tented camp.
DAY 4: Full day in the Maasai Mara national reserve with morning and afternoon game park and depart for Maasai Mara arriving in
and overnight. (BLD). time for lunch. Afternoon game viewing drive
Day 3 - Full day in the Maasai Mara with early viewing drives overnight at the Mara Sarova Tented camp
DAY 5: Depart for Nairobi overnight stay at the Panafric Hotel returning to the lodge for dinner and
morning and afternoon game viewing drives. (BLD). overnight.
Day 4 -After breakfast return to Nairobi arriving at DAY 6: Day spent visiting places of interest and lunch at the famous Carnivore
restaurant, later transfer to the airport for your onward flight or your hotel . Overnight: Keekorok lodge or Sarova Mara
around midday. (B). Tented Camp
DEPARTURES:
***NB: Accommodation is in Upmarket lodges for 5. ****************************************************************************
6. April 16th - 21st, 2011; Per person USD999; Single room USD999 Day 5
above prices. Early morning wake up call. Early morning
7. May 15th - 20th, 2011; Per person USD999; Single room USD999
8. June 12th - 17th,2011; Per person USD999; Single room USD999 game viewing drive returning to lodge / camp
Please note there are other numerous lodges for full breakfast. Embark on a full day game
available for accommodation in the Maasai Mara and 9. ******************************************************************************************
10. July 10th - 15th, 2011; Per person USD1399; Single room USD1699 drive returning to the lodge in the evening for
it all depends on your taste of quality service and overnight.
spending power. In addition there are other private 11. August 10th - 15th, 2011; Per person USD1399; Single room USD1699
12. September 18th - 23rd, 2011; Per person USD1399; Single room USD1699 Overnight: Keekorok Lodge or Sarova Mara
camps that can cost twice the price of the above. All Tented Camp
in all do let us know your budget and we shall 13. October 02nd - 07th, 2011; Per person USD1399; Single room USD1699
endevour to give you the best price. 14. *******************************************************************************************
15. November 13th - 18th, 2011; Per person USD999; Single room USD999 Day 6
16. December 12th - 17th, 2011; Per person USD999; Single room USD999 Breakfast- Later depart for Nairobi arriving at
please quote code: PROMOGROUP, so that we can apply the rates for this tour. around midday.
Children are charged 50% of the adult rate.

6. SAFARI PACKAGES - B Y A I R - PLEASE REQUEST FOR CURRENT RATES
Sweetwaters Tented Mara Serena Safari Lodge
Camp (Mount Kenya (Maasai Mara National Packages include: Full board
Region) Reserve) accommodation, Return flights from
Non Residents Non- Residents Nairobi, Local Departure Taxes,
Airstrip Transfers, 2 game drives per
2 Nights Package: US$ 720 2 Nights Package: US$ 820 day. (Option of night time game drive
Extra night: US$ 280 Extra Night: US$ 320
at Sweetwaters in lieu of a game
1 Night Package: USD$ 620 1 Night Package: US$ 650 drive). Hippo Pool Breakfast at Mara
and Bush Barbecue at Amboseli.
East Africa Residents East Africa Residents:
2 Nights Package: Kshs.47,500 2 Nights Package: Kshs.49,500
Extra night: Kshs.14,500 Extra night: Kshs.14,500
1 Night Package: Kshs.33,00 1 Night Package Kshs.36,500
Amboseli Serena Lodge Kilaguni Serena Lodge (Tsavo
(Amboseli National Park) West National Park)
Non- Residents Non- Residents
2 Nights Package: US$ 730 2 Nights Package: US$ 730
Extra night: US$ 280 Extra night: US$ 280
1 Night Package: USD$ 620 1 Night Package: USD$ 620
East Africa Residents East Africa Residents
2 Nights Package: Kshs.48,500 2 Nights Package: Kshs.49,500
Extra night: Kshs.14,500 Extra night: Kshs.14,500
1 Night Package: Kshs.34,000 1 Night Package: Kshs.36,500
SRS US$ 60 per person per day and East African Residents Kshs.2000 per day

7. D AY EXCURSIONS FROM MAASAI MARA
Price range USD390 – USD485
The adventure begins just before dawn. Departure is from a perfect natural
launch site behind Little Governors’ Camp, and flames from the hot air
balloon burners light the darkness as the crews inflate their craft. The first,
pink tongues of sunlight flicker across the skies as the hot air balloon fills,
then rises. Suspended in a basket beneath the rainbow-coloured canopy,
you’re off for a game-viewing adventure with an entirely different perspective.
What amazes most first-time balloonists is the absolute stillness: the silence
as you float above the plains, the forest and the rivers of the Masai Mara.
Even if you’ve flown elsewhere, this is a unique experience.
The flight lasts an hour or so, drifting wherever the air currents take you, and
with ample opportunities for photography and video filming .
Then your Kenyan Hot Air Balloon Safari finishes with a flourish. In the time
honoured tradition of balloon flights the world over, you toast your return to
earth with a champagne breakfast, cooked wherever you land. The Balloon
Safari ends with some leisurely game viewing on the way back to Camp.
It is a tradition of Governors’ that each passenger is presented with a
certificate signed by the pilot to commemorate the flight .
Price determined on seasonal basis but range from USD450-USD685 per
person
The fishing in Lake Victoria is exciting, and both Nile Perch and Tilapia
can be caught.
There are a number of fishing boats, which have been well equipped for
trawling for Nile Perch. The Nile Perch is the king of the lake’s fish. It can
grow to 1.8 metres (6 feet) long, and weigh 140 kilograms (300 pounds).
Fish of 5 to 15 kilos are regularly caught, and are delicious eating.
We have all of the necessary fishing tackle that you require, and our well-
trained boatman will give you all the help that you need.
In the shallows there are Tilapia, which can be caught either amongst the
reeds from one of our boats, or off the jetty. Casting for Tilapia at sunset,
with a glass of chilled white wine, is a pleasant way to spend an evening.
Whilst you are fishing you can enjoy the bird -life resident along the lake
shore, the families of otters amongst the rocks and colourful Luo fishing
villages along the shore. You can then savour your freshly caught fish for
lunch or dinner, prepared by our expert local chefs.

8. UGANDA – GORILLA TRACKING
Day 1:
Arrive Entebbe and drive to Kampala – 45 minutes. Check in at your
hotel for dinner and overnight.
Overnight: Hotel Africana ( Bed And Breakfast)
Day 2:
07:30hrs: After early breakfast, depart for Kisoro (Bwindi N.P) Brief stop at the Equator
line crossing for photos.
14:00hrs: Lunch break at Kabale white Horse Inn.
15:00hrs: Proceed to Kisoro and arrive in the evening – 18:00hrs. Dinner and overnight
Overnight: Travelers Hotel – Kisoro.(full board)
DAY FOR GORILLA TRACKING
Day 3
06:00hrs: Early morning wake up call. With packed lunch, depart after breakfast for your
gorilla tracking expedition – drive takes about an hour to the start of trekking.
Return to your hotel at for dinner and overnight.
Overnight: Travellers Hotel – Kisoro (full Board)
Day 4:
08:00hrs: After breakfast check out and start on your journey back to Kampala. Drive via
Lake Bunyonyi crater lake for spectacular scenery.
14:00hrs: Lunch break at Mbarara.
15:00hrs: Proceed to Kampala.
18:00hrs: Arrive Kampala in time for dinner and overnight
Overnight : Hotel Africana (full board)
Day 5:
0630hrs: Breakfast.
0730hrs: Transfer to Entebbe airport**please note local operator will advice on best pick
up time
5 day package that includes 1 full day Gorilla tracking plus permits, includes 2 nights at
a Kampala hotel on bed and breakfast.
Each of 2 people USD1722 and Each of 4 people USD1399 VALID UNTIL 23RD December , 2011

9. SA FARI IN TANZANIA
Olduvai Gorge – archeological site
LAKE MANYARA, SERENGETI NATIONAL PARK & NGORONGORO CRATER – 5 DAYS
Ngorongoro Crater Day 01:
Leave Arusha at 08:30 or 1400hrs drive to Lake Manyara National Park with picnic lunch,
LAKE MANYARA, SERENGETI NATIONAL PARK & NGORONGORO game viewing in the park. Dinner and overnight at Lake Manyara Hotel
CRATER - 4 DAYS
Day 02:
Day 01: After breakfast, drive to Serengeti National Park with picnic lunch game drive en route.
Leave Arusha at 08:30 or 1400hrs drive to Lake Manyara National Park with Dinner and overnight at Seronera Wildlife Lodge.
picnic lunch, game viewing in the park. Dinner and overnight at Lake Manyara
Hotel Day 03:
After breakfast, morning and afternoon game drive in Serengeti National Park. All meals
Day 02: and overnight at Seronera Wildlife Lodge
After breakfast, drive to Serengeti National Park with picnic lunch game drive en
route. Dinner and overnight at Seronera Wildlife Lodge Day 04:
After breakfast, morning game drive in Serengeti National Park, after lunch proceed to
Day 03: Ngorongoro via Olduvai Gorge (optional). Dinner and overnight at Ngorongoro Wildlife
After breakfast, morning game drive in Serengeti National Park, after lunch Lodge
proceed to Ngorongoro via Olduvai Gorge. Dinner and overnight at Ngorongoro
Wildlife Lodge Day 05:
After breakfast, descend to the crater floor with picnic lunch for crater tour; late afternoon
Day 04: drive back to Arusha
After breakfast, descend to the crater floor with picnic lunch for crater tour; late
afternoon drive back to Arusha INCLUDED:
Transport, all park entry fees, crater service fees, accommodation meals in the lodges as
INCLUDED: per itinerary, service of English speaking driver guide and 1 litres of bottled mineral water
Transport, all park entry fees, crater service fees, accommodation meals in the per person per day
lodges as per itinerary, service of English speaking driver guide and 1 litres of
bottled mineral water per person per day. NOT INCLUDED:
Tipping and gratuities, all items of personal nature, Olduvai Gorge fees, non alcoholic
beverages, visa fees and laundry services, medical insurance, domestic and international
flights

10. HOTEL ACCOMMODATION
Categories for Accommodation include: 2-5star hotels and lodges, Guest houses, Villas, Private ranches, Home stays located in parts of the country.
Stan
Hilton – le y–5
5* *
Boulev
ard – 4
Serena *
- 5*
Com
fort –
2*
680 –
3* Pana
f ric –
4 * Laico
– 5*
Pana
ri – 5
*
Stran
d - 2*
Mwe
Tribe ig a Vil
-5* la

11. H O T E L A C C OM M O D A T I O N - CONT….
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ombas each
-
olf - Mo
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an ds B ea n Sa L odge G
a Whites S un Leisure
ombas
ena B each- M
Ser
t
coas Coral Key Resort - Malindi
outh
e– S
ido Villag
Sent
Turtle Bay – Watamu
Kilili Baharini Resort - Malindi
Travelers Beach Resort – Mombasa

12. When your corporate enterprise is planning to organize conference, seminar, staff incentive program or participate in an exhibition, we are the right people for the job. To get the right people for the right job for
any M.I.C.E. event requires dedication and speed we are promising you a smooth program for your event in Kenya. We prepare 1 package that suits all your needs.
MEETINGS; Venue Selection, Meet & Greet Service, Airport Transfers, Sightseeing & Activities, tele calls
INCENTIVE; Destination Selection, Air Tickets, Transfers, Excursions & Team building Activities, Party Planning
CONFERENCES; Air Tickets, Transfers, Hotel Accommodations, Registration & Hospitality Desk, Conference Management, Excursions, Reception & Parties, video conferencing
EVENTS: Venue Selection, Meet & Greet Service, Transfers, Receptions & Parties
Nairobi alone has the capacity to accommodation over 4000 bed nights at a go with prior arrangements. Other people may be accommodated in hostels or home stays.
Conference venues are in plenty from the small exclusive groups of about 10 people to over 8000 seater capacity of the Stadiums where for example the World social forum was held in 2007.
Cruzeiro Safaris will honour their word to search and give you the best venue suited to your need, we will build the necessary stands for your exhibitions guest and manage the inflow and out flow of guest.

13. VERY IMPORTANT PERSONS (VIP) SERVICES
A) In Airports
Our VIP services start from the exit of the aircraft at Jomo Kenyatta International Airport where these services are valid only. The VIP is guides through immigration to the baggage area and is directed to where the
waiting vehicle. During departure you are assisted from check in to the immigration until the exit gate. These services come at a premium fee of USD40 per person per service either exit or departure
B) In Transport
Our VIP can hire premium vehicle for transfers Mercedes s-class or Chrysler other vehicles available on minimum 2 day hire include Toyota prado, jaguar, VX land cruisers and range rover sports. Also available are
helicopter transfers.
C) In Accommodation:
Our VIP are mostly accommodated in 5 start hotels with preference to suites and presidential suites. Also available are private houses and ranches & lodges.
D) In Safari
Our VIP will travel to the most private camps for that exotic experience, they may prefer to use private charters or scheduled flights for air safaris or use the land cruisers for road safaris.
E) In Beach
Our VIP prefer to have the most simple structured beach resort that offer serene environment and the SPA and beauty centers
Spa menu of treatments of one beach resort – PACKAGES AVAILABLE ON REQUEST.
Our treatment range is as holistic as our concept. Choose from energizing ‘hot-stone’ massages in the style of the ancient Maya civilization, luxuriant nature-
based body wraps, masques and ‘body glows’; or the latest state-of-the-art facial and body-perfecting regimes, from the respected house of ELEMIS, one of
Europe’s premiere spa-specific brands.
Spa Face: We offer a broad range of facials; choose from:
For her: ‘Advanced Performance Anti-ageing Formula’, ‘Visible Brilliance’, ‘Pro-Collagen Marine’, ‘Oxygen Skin-Calm’, ‘SOS Purifying’, ‘Fruit Glow’ or ‘Lavender
Repair’.
For him: ‘Skin IQ’, ‘Urban Cleanse’ or ‘Advanced Anti-aging and Ultra De-tox’.
All our facials include therapeutic hand, arm and scalp massages.
The Ayurvedic Head Massage
The ideal complement to a facial, why not try our ‘Ayurvedic Head Massage’, an ancient Indian therapy, which is especially designed to relieve tension in head,
neck and shoulders; ideal of headaches, sinus congestion and eyestrain.
Spa Rituals
A combination of all our treatments, the ‘Spa Ritual’ is the ultimate in luxurious relaxation and intensive rejuvenation, comprising; client-tailored facial treatment,
scalp massage, hand and foot renewal and your choice of massage.
Spa Couples
For those who want to enjoy the sybaritic sensuality of our holistic therapies simultaneously, we offer an exclusive double treatment room with its own private
garden, shower and Jacuzzi.
Honeymoon Spa
Especially designed to sooth, relax and celebrate the beauty of togetherness, this unique treatment is a sublime combination of ‘Relax and Caress Body
Massage’, ‘Exotic Fruit Body Glow’ ‘Gentle Body Brush’, ‘Hot Stone Therapy’, ‘Ayurvedic Head Massage’ and ‘Fruits of the Indian Ocean Body Wrap’. Ideal for
before…or after the big day

14. T R A N S PO R T
Transport is mostly incorporated into the
packages that we offer to you. You may
request for any of the below vehicles. The
vehicles that we allow on your itinerary
will depend on any of the following
factors, number of people, terrain of the
area, duration of travel, self drive or
chauffer drive.

15. AIR TICKETS
We provide air tickets to and from all major destinations. We deliver the tickets via email.
We are aware that most internet portals and travel agents offer this service, we integrate
the flight cost into the safari packages. The choice lies entirely on your request.

16. C O R P O RA T E S O C I A L R E S P O N S I B I L I T Y
The Pride of every company is to achieve in and out of the organization by changing the lives of its employees and the community. There is
no harmony in one self with the absence of basic needs. Our responsibility is directed to employee, students and orphaned children. Our
ultimate goal is to raise funds for a dental mobile clinic in the near future.
Feeding program for the Orphaned Children at Kasarani.
In almost every day there are horrifying news of how
children have been abandoned. It is scaring to think
of a mother giving birth and putting the young
immature baby in a black polythene paper bag and
throwing the indefinable baby into the dumping site.
Several instance, we have had of a story where a
dog rescued such a baby. While most of the babies
may not be lucky the ones who get to the future baby
home get hope from the caring mother of babies Mrs.
Jane Mbogo her family and her helpers plus
volunteers. Definitely we need to thank the
volunteers world in enabling such people to volunteer
to take care of the children.
In addition, we offer mentoring program to 10
secondary school teenager girls by offering a 10 day
mentoring program in Nyeri county. These girls are
selected from children homes and vulnerable
families. At least 70% have improved on school
performance and in future we intend to fully sponsor
them

17. TERMS AND CONDITIONS
1 . T h e R o le o f C r u z e ir o S a fa r is :It is
im p o rta n t th a t y o u re a d o u r te rm s a n d W e re q u ire 3 5 % d e p o s it a t th e tim e o f b o o k in g a n d
c o n d itio n s ,o n c e w e h a v e re c e iv e d y o u r th e re m a in d e r is d u e 3 0 d a y s b e fo re c o m m e n c e m e n t
p a y m e n ts , its a s s u m e d th a t y o u h a v e re a d o f th e a rra n g e m e n ts .
a n d u n d e rs to o d o u r te rm s a n d c o n d itio n s .
If th e re s e rv a tio n is m a d e w ith in 4 5 d a y s o f
d e p a rtu re th e w h o le a m o u n t m u s t b e p a id a t th e
T h e ro le o f C ru z e iro S a fa ris is to M a n u fa c tu re tim e o f c o n firm a tio n .
T o u rs a n d Itin e ra rie s to fit th e re q u ire m e n ts o f
c u s to m e rs . O fte n w e m a y u s e re p u ta b le in d e p e n d e n t If p a y m e n t is n o t re c e iv e d w ith in th e a b o v e tim e
s u p p lie rs fo r th e p ro v is io n fo r s e le c te d s e rv ic e s . s c a le s , w e re s e rv e th e rig h t to tre a t y o u r b o o k in g a s
S o m e tim e s w e w ill o w n s o m e o f th e fa c ilitie s h a v in g b e e n c a n c e lle d b y y o u , a n d a p p ly
in c lu d e d in th e p a c k a g e . W h a te v e r th e c a s e , w e c a n c e lla tio n c h a rg e s a s s e t o u t in p a ra g ra p h 4 (a ).
a c c e p t re s p o n s ib ility fo r th e p ro p e r p e rfo rm a n c e o f
y o u r c o n tra c t w ith u s s u b je c t to th e fo llo w in g T h e re m a y b e v a ria tio n s to th is ite m a c c o rd in g to
b o o k in g c o n d itio n s w h ic h a re th e b a s is o f th a t in d iv id u a l c irc u m s ta n c e s a n d th e c o u n tr y lo c a tio n .
c o n tra c t.
2 . P r ic e s: 4 . C a n c e lla tio n :
P u b lis h e d p ric e s a re b a s e d o n c o s ts p re v a ilin g a t th e  B y y o u - s h o u ld y o u n e e d to c a n c e l, y o u
tim e o f p u b lic a tio n o f th is m a n u a l. T h e y a re s u b je c t m u s t n o tify u s in w ritin g .
to c h a n g e a t a n y tim e b e fo re b o o k in g is m a d e . W e  C a n c e lla tio n s re c e iv e d b e tw e e n 4 5 a n d 2 1
re s e rv e th e rig h t to in c re a s e o r d e c re a s e p u b lis h e d d a y s p rio r to d e p a rtu re w ill b e s u b je c t to a
p ric e s a t a n y tim e b e fo re y o u r b o o k in g is m a d e . c a n c e lla tio n c h a rg e o f 2 0 % o f th e s e rv ic e s .
Y o u w ill b e g iv e n th e c o rre c t c u rre n t p ric e a t th e  C a n c e lla tio n s re c e iv e d w ith in 2 0 - 5 d a y s
tim e o f b o o k in g . p rio r to d e p a rtu re w ill b e s u b je c t to a
c a n c e lla tio n c h a rg e o f 5 0 % o f th e s e rv ic e s
R a te s in c lu d e b u t a re n o t lim ite d to th e fo llo w in g  C a n c e lla tio n s re c e iv e d w ith in 4 d a y s o f
s e rv ic e s s p e c ifie d in th e itin e ra r y . A c c o m m o d a tio n d e p a rtu re w ill b e s u b je c t to fo rfe itu re o f th e
w ith m e a ls , to u rs , tra n s p o rt, d riv e r / g u id e , p a rk e n tire s e rv ic e s .
e n tra n c e fe e s , p o rta g e a n d h o te l ta x e s a n d s e rv ic e  F lig h t c a n c e lla tio n s , re fu n d s ,
ch arg es. c o m p e n s a tio n s , c h a n g e s o f tra v e l d a te s ,
e tc .w ill b e g o v e r n e d b y th e s p e c if ic a ir lin e
R a te s e x c lu d e a irp o rt ta x e s , v is a s , b e v e ra g e s , te rm s a n d c o n d itio n s a n d a ll c h a rg e s s h a ll b e
la u n d ry , te le p h o n e c a lls , s c h e d u le d flig h ts . b o rn e b y th e c lie n ts .
G ra tu itie s a n d a ll o th e r e x p e n s e s o f p e rs o n a l n a tu re .  B y U s - A lth o u g h it ra re ly h a p p e n s a n d w e
s h a ll d o o u r u tm o s t to a v o id d o in g s o , w e
C ru z e iro S a fa ris re s e rv e s th e rig h t to s u rc h a rg e re s e rv e th e rig h t to c a n c e l a rra n g e m e n ts . If
b o o k in g s c o n firm e d b u t n o t fu lly p a id fo r. th is s h o u ld h a p p e n , o th e r th a n d u e to d e fa u lt
(E s p e c ia lly c o n c e rn s d u e to o il flu c tu a tio n p ric e s ). in p a y m e n t, w e w ill o ffe r th e c h o ic e o f
a lte rn a tiv e a rra n g e m e n t (a n d p a y in g o r
S u rc h a rg e s m a y b e p ro v id e d b y p a y in g in fu ll a t th e re c e iv in g a re fu n d in re s p e c t o f a n y p ric e
tim e o f b o o k in g c o n firm a tio n . P ric e s m a y v a r y fro m d iffe re n c e ) o r re c e iv in g a fu ll re fu n d o f a ll
th o s e p u b lis h e d o r o n w e b s ite b u t c u rre n t p ric e s w ill th e m o n ie s p a id . If w e a re fo rc e d to c u rta il a
b e q u o te d a t th e tim e o f b o o k in g . to u r a fte r d e p a rtu re to c irc u m s ta n c e s
a m o u n tin g to fo rc e m a je u re , w e re g re t w e
3 . R e s e r v a tio n , P a y m e n ts a n d D e p o s its : c a n n o t m a k e a n y re fu n d s o r p a y a n y
c o m p e n s a tio n o r b e re s p o n s ib le fo r a n y c o s ts
A b in d in g c o n tra c t b e tw e e n y o u a n d C ru z e iro o r e x p e n s e s in c u rre d b y y o u a s a re s u lt.
S a fa ris c o m e s in to e x is te n c e o n c e w e h a v e a c c e p te d
y o u r b o o k in g b y is s u in g a n in v o ic e .

18. TERMS AND CONDITIONS CONTINUED
5 . C h a n g e s: a c c e p t re s p o n s ib ility fo r a n y c o m p la in ts , w h ic h a re
n o t n o tifie d e n tire ly in a c c o rd a n c e w ith th is c la u s e .
W e re s e rv e th e rig h t to m a k e c h a n g e s to b ro c h u re
d e ta ils a n d h o lid a y a rra n g e m e n ts b o th b e fo re a n d 8 . D e la y s :
a fte r y o u r b o o k in g s a re m a d e . M o s t c h a n g e s w ill b e
m in o r. If w e h a v e to m a k e s ig n ific a n t c h a n g e s , y o u N o a rra n g e m e n ts a re m a d e b y u s c o n c e rn in g th e
w ill b e n o tifie d a t th e n e a re s t o p p o rtu n ity . In s u c h p ro v is io n o f In te rn a tio n a l flig h ts . T h e re fo re , a ll
c a s e s , y o u w ill h a v e th e o p tio n o f a c c e p tin g th e o u tw a rd s a n d h o m e b o u n d flig h ts s h o u ld b e re a d in
c h a n g e s , o r b o o k in g a lte rn a tiv e a rra n g e m e n ts (a n d re a c tio n to th e s e rv ic e w h ic h w e h a v e b e e n
p a y in g o r re c e iv in g a re fu n d in re s p e c t o f a n y p ric e c o n tra c te d to p ro v id e d , a n d n o t a n y flig h t o r a n y
d iffe re n c e ), o r c a n c e lin g y o u r h o lid a y a n d re c e iv in g o th e r a rra n g e m e n ts w h ic h m a y h a v e b e e n a d d e d o n .
a n im m e d ia te a n d fu ll re fu n d o f a ll m o n ie s p a id .
9 . G e n e r a l I n fo r m a tio n :
P le a s e n o te : O u r re s p o n s ib ility a n d o b lig a tio n s
a p p ly to o n ly in re s p e c t o f th o s e s e rv ic e s , w h ic h w e  A c c o m m o d a tio n A c c o m m o d a tio n is b a s e d
a g re e to p ro v id e o n y o u r b e h a lf. N o lia b ility c a n b e m a in ly o n tw o p e rs o n s in tw in b e d d e d ro o m s /
a c c e p te d fo r a n y s e rv ic e w h ic h y o u a rra n g e in c a b in s / te n ts w ith p riv a te b a th o r s h o w e rs w h e re
c o n ju n c tio n o n y o u r o w n . B y w a y o f e x a m p le , n o a v a ila b le . W e c a n n o t g u a ra n te e s in g le ro o m s b u t
lia b ility c a n b e a c c e p te d if fo r w h a te v e r re a s o n y o u in c a s e w h e re s in g le ro o m s u p p le m e n ts is p a id
a n d its n o t p ro v id e d b y th e lo d g e / c a m p a n
a re n o t a t th e c o rre c t d e p a rtu re p o in t a t th e c o rre c t
a p p ro p ria te re fu n d w ill b e m a d e to th e c lie n t.
tim e a t th e b e g in n in g o f a n y to u r o r itin e ra r y a n d a s H o te ls / L o d g e s / C a m p s , w h e re m e n tio n e d , a re
a re s u lt y o u m is s th is d e p a rtu re . n a m e d a s a n in d ic a tio n o f c a te g o ry a n d th e
s u p p lie r m a y re s e rv e ro o m s a re s im ila r h o te ls /
lo d g e s / c a m p s .
6 . F o r c e M a je u r e :
 A lte ra tio n to T o u rs :C ru z e iro S a fa ris re s e rv e th e
" F o rc e M a je u re " m e a n s th o s e c irc u m s ta n c e s w h e re rig h t to c h a n g e a n y ro u te o r a rra n g e m e n ts s h o u ld
th e p e rfo rm a n c e o f o u r c o n tra c t w ith y o u is c o n d itio n s n e c e s s ita te to o ffe r s u b s titu te s o f
p re v e n te d o r a ffe c te d b y re a s o n o f w a r, th re a ts to e q u a l v a lu e , o r to c a n c e l th e o p e ra tio n o f a n y
w a r, rio t, c iv il s trife , in d u s tria l d is p u te , te rro ris t s c h e d u le d to u r. T h e rig h ts is a ls o re s e rv e d to
a c tiv ity , n a tu ra l o r n u c le a r d is a s te rs , fire , a d v e rs e d e c lin e to a c c e p t o r re ta in a n y p e rs o n a s a
m e m b e r o f a n y to u r a t a n y tim e , in w h ic h e v e n t
w e a th e r c o n d itio n s , g o v e rn m e n t a c tio n a n d a ll
a n a d e q u a te e q u ita b le a m o u n t w ill b e re f u n d e d .
s im ila r e v e n ts b e y o n d o u r c o n tro l.
 V is a / H e a lth re q u ire m e n ts : W e d o n o t a c c e p t
In th e s e c irc u m s ta n c e s , w e w ill n o t b e lia b le to p a y lia b ility fo r c lie n ts w h o a re in a d e q u a te ly
a n y c o m p e n s a tio n o r o th e rw is e b e re s p o n s ib le fo r p re p a re d . Y o u a re a d v is e d to c h e c k th e lo c a l v is a
a n y e x p e n s e s o r lo s s e s y o u m ig h t in c u r w h e re w e e n try re q u ire m e n ts fo r th e c o u n try to b e v is ite d
a re fo rc e d to c a n c e l, d e la y , c u rta il o r c h a n g e y o u r w ith th e a p p lic a b le c o n s u la te o r e m b a s s y . P le a s e
a rra n g e m e n ts in a n y w a y o r w h e re th e p e rfo rm a n c e s e e k th e a d v ic e o f y o u r lo c a l h e a lth a u th o rity
o r p ro m p t p e rfo rm a n c e o f o u r c o n tra c tu a l o b lig a tio n p rio r to y o u r d e p a rtu re .
is p re v e n te d o r a ffe c te d .
 T ra n s p o rta tio n :S a fa ri m in ib u s e s , s a fa ri c ru is e rs ,
7 . C o m p la in ts : c a rs , fo u r w h e e ls d riv e s o r c o a c h e s w ill b e
p ro v id e d a c c o rd in g to th e ro u te a n d th e n u m b e r
o f p a rtic ip a n ts . T h e s u p p lie r re s e rv e s th e rig h t to
W e h o p e y o u w ill n o t e n c o u n te r a n y p ro b le m s
e m p lo y th e s e rv ic e o f s u b c o n tra c to rs . P le a s e
d u rin g th e h o lid a y . H o w e v e r, s h o u ld o n e a ris e , n o te th a t in re s p e c t to s e a , ra il c a rrie rs a n d h o te l
p le a s e im m e d ia te ly a d v ic e U S o f th e s e rv ic e in k e e p e rs , o u r a b ility is lim ite d a s if w e w e re th e
q u e s tio n , a s m o s t p ro b le m s c a n b e re s o lv e d s tra ig h t c a rrie s / h o te l k e e p e rs w ith in th e a p p ro p ria te
a w a y . In th e u n lik e ly e v e n t th a t y o u re m a in in te rn a tio n a l c o n v e n tio n s .
d is s a tis fie d , p le a s e w rite to u s s e ttin g y o u y o u r
c o m p la in t in d e ta il w ith in 3 0 d a y s o f th e e n d o f th e
h o lid a y . C ru z e iro S a fa ris re g re t th a t th e y c a n n o t

19. TERM AND CONDITIONS CONTINUED
1 0 . R is k a n d L ia b ility : s u c h a c tiv itie s w h ile y o u a re o n y o u r to u r, y o u a re ,
o f c o u rs e , fre e to d o s o . H o w e v e r, y o u m u s t
A ll b o o k in g s a re a c c e p te d o n th e s p e c ific c o n d itio n u n d e rs ta n d th a t s u c h p a rtic ip a tio n w ill b e a t y o u r
th a t C R U Z E IR O S A F A R IS a n d / o r o th e r o w n ris k a n d th a t C R U Z E IR O S A F A R IS C A N
s u b s id ia rie s , a ffilia te d c o m p a n ie s , in d e p e n d e n t A S S U M E N O R E S P O S IB IL IT Y F O R Y O U R
s u p p lie r w h o a re n o t a ffilia te s w ith C R U Z E IR O S A F E T Y .
S A F A R IS in a n y w a y , a c t a s b o o k in g a g e n ts fo r th e
o w n e rs , o u tfitte rs , o p e ra tio n s a n d c o n tra c to rs in a ll 1 1 . In su ra n ce:
m a tte rs re la tin g to h o te l a c c o m m o d a tio n ,
s ig h ts e e in g to u rs a n d tra n s p o rt w h e th e r b y a irc ra ft, A ll e x p e d itio n s in v o lv e a n e le m e n t o f p e rs o n a l ris k ,
ra il, ro a d m o to r c o a c h , s h ip , b o a t o r a n y o th e r a n d a t tim e s c a n b e o f h a z a rd o u s n a tu re . E x p e d itio n
m ean s. m e m b e rs m u s t a c c e p t th is ris k . T h e c o m p a n y is n o t
lia b le fo r a n y lo s s , d a m a g e , in ju r y , e x p e n s e , d e la y
A ll tic k e ts , e x c h a n g e o rd e rs o r v o u c h e rs is s u e d b y o f in c o n v e n ie n c e c a u s e d to y o u o r to y o u r b a g g a g e
th o s e d e s c rib e d a b o v e a re s u b je c t to a n y a n d a ll a s re s u lt, w h e th e r d ire c tly o r in d ire c tly , o f a n y
te rm s a n d c o n d itio n s u n d e r w h ic h s u c h m e a n s o f m a tte r o f w h a te v e r n a tu re w h ic h is o u ts id e o u r
tra n s p o rta tio n , a c c o m m o d a tio n o r o th e r s e rv ic e s a re c o n tro l. A ll p a rtic ip a n ts a re a d v is e d to ta k e o u t a n
o ffe re d o r p ro v id e d , is s u a n c e a n d a c c e p ta n c e o f in s u ra n c e p o lic y to c o v e r p e rs o n a l a c c id e n ts a n d
c o v e rin g v o u c h e rs , a n d tic k e ts s h a ll b e d e e m e d to m e d ic a l e x p e n s e s .
b e c o n s e n t to th e fu rth e r c o n d itio n th a t n e ith e r
C R U Z E IR O S A F A R IS , n o r th e ir s u b s id ia rie s , 1 2 . S e c u r ity :
in d e p e n d e n t s u p p lie rs e tc , s h a ll b e c o m e lia b le o r
re s p o n s ib le in a n y w a y in c o n n e c tio n w ith s u c h T h e u rb a n a re a s o f K e n y a a s d o o th e r p a rts o f th e
m e a n s o f tra n s p o rta tio n a c c o m m o d a tio n o r o th e r w o rld h a v e th e ir s h a re s o f c rim e . T h e ft is th e
s e rv ic e s o r fo r a n y lo s s , in ju ry , d a m a g e to y o u in c o m m o n e s t c rim e a n d s e n s ib le p re c a u tio n s a re
re sp e c t o f a n y p e rso n o r p ro p e rty h o w so e v e r c a u se d n e c e s s a r y . L a rg e s u m s o f m o n e y o r tra v e le rs
o r a ris in g fro m a n y d e la y s in tra n s p o rta tio n o r c h e q u e s s h o u ld n o t b e c a rrie d a b o u t b u t le ft in y o u r
c o n s e q u e n c e s th e re o f. h o te l s a fe d e p o s it.
A t s o m e o f th e p la c e s y o u w ill v is it o n y o u r to u r, W a lk in g a lo n g d a rk s tre e ts in m a jo r to w n is a ris k .
o p tio n a l a c tiv itie s fu rn is h e d b y o th e r in d e p e n d e n t G o ld c h a in s b u n g le s o r e a rrin g s a re s o m e tim e s
s u p p lie rs w h o a re n o t a ffilia te d w ith C R U Z E IR O a ttra c tiv e to p e tty c rim in a ls in th e c ity .
S A F A R IS , in a n y w a y w ill b e a v a ila b le . S o m e o f
th e a c tiv itie s c a rr y w ith th e m v a rio u s in h e re n t ris k s , W h ile w ith in m a jo r c itie s , a lw a y s d ia l 9 9 9 , w h ic h is
in c lu d in g th a t o f a tta c k b y w ild a n im a ls , w h ic h c a n fre e te le p h o n e lin e to s u m m o n th e p o lic e fo r
c a u s e s e rio u s p e rs o n a l in ju ry . T h e s e a c tiv itie s , a re a s s is ta n c e . P re c a u tio n s m u s t b e ta k e n a g a in s t p e tty
b u t n o t n e c e s s a rily lim ite d to : c o n m e n w ith in c itie s w h o m a y re q u e s t s m a ll s u m s
o f m o n e y fo r s a d re a s o n s , s u c h p e rs o n s s h o u ld b e
 W a lk in g s a fa ris ig n o re d .
 H o rs e b a c k rid in g
 C a m e l S a fa ris C R U Z E IR O S A F A R IS d o es n o t acc ep t
 H o t a ir b a llo o n trip s re s p o n s ib ility fo r p o s s ib le p rin tin g e rro r in a ll th e ir
 L a k e V ic to ria e x p e d itio n s d o c u m e n ts .
 M o u n ta in C lim b in g
 B ic y c le tre k trip s
 B u n g y J u m p in g
Y o u s h o u ld b e a w a re th a t, a lth o u g h p re c a u tio n s a re
ta k e n b y th e s u p p lie rs to g u a rd a g a in s t s u c h
d a n g e rs, Y O U R S A F E T Y C A N N O T B E
G U R A N T E E D . S h o u ld y o u s e le c t to p a rtic ip a te in

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