NetSuite SuiteCommerce Customer Customer CaseStudy

1. www.curiousrubik.com Office:+1 646 459 2754

2. OneWorld Customers
© NetSuite 2010 2

3. Overview
– Provider of TV broadcast
services
– Based in Quezon City,
Philippines and Redwood
City, CA
– Replaced custom CRM
and ERP system
– Chose NetSuite ERP,
CRM, and inventory over
Microsoft Great Plains
Challenges
Costly IT maintenance for patchwork of software
applications across multiple operating regions
Lacked worldwide visibility into sales effectiveness
and inventory levels
Adding new customers, products, promotions, and
locations required IT support and resulted in delays
NetSuite Benefits
Flexible, efficient two-tier ERP model with integrated
reporting into parent company's SAP instance
Self-service capabilities eliminated dependence on IT
Flexible and reliable CRM, inventory tracking, and
accounting across multiple operating regions
ABS-CBN Streamlined Business Using
NetSuite Two-Tier ERP model
NetSuite provides the functionality and flexibility we needed, and a single
version of the truth, with a reduced initial cost outlay.“

4. Overview
‒ Supplier of specialist
electronic, photonic &
imaging products and
services
‒ Based in Wokingham Berks,
Great Britain
‒ Customer since 2005
‒ Replaced Lotus Notes,
Vecta
‒ Using OneWorld, ERP,
CRM, Sandbox Environment
Challenges
Business growth hindered by fragmented sales software
Sales teams couldn't access customer information in
databases of other operations
Manual lead processing hindered performance
NetSuite Benefits
A single view of sales & customer information across 14
operations
Overall sales team efficiency has increased significantly
Automated processing of website speeds integration
with sales pipeline
ACAL Plc Consolidates 14 European Sales
Operations with OneWorld
With NetSuite we all work on one system, and that means we can
work together as a single team“

5. Overview
‒ Business enterprise software
company
‒ Founded in 2002
‒ 225+ employees
‒ Based in Sydney, Australia
‒ Replaced MYOB and
spreadsheets
‒ NetSuite OneWorld and
Financial Planning
Challenges
Couldn’t handle rapid growth with existing software
Needed to consolidate across subsidiaries, while
managing 15,000+ customers
Manual currency conversions increased risk of error
NetSuite OneWorld Benefits
Real-time consolidation across 7 subsidiaries based
on sales into 138 countries
Automated multi-currency management
Leveraging integrated budgeting and planning
NetSuite OneWorld Helps Enable
200% Growth at Atlassian Software
No one at Atlassian has to maintain NetSuite... and it has allowed us to
build a stable and reliable financial platform to support the company
through its dramatic growth.
“

6. Overview
– Online shopping club
– Based in Montreal,
Canada
– Replaced QuickBooks and
in-house software
– Chose NetSuite OneWorld
Challenges
Disparate systems provided no visibility into profit and
cost across global operations
Inventory turnover created significant inventory
management challenges
Avoid additional hiring for IT operations and system
administration
NetSuite Benefits
1,100% growth in sales
8x FTE growth in 12 months
Eliminated order processing delays
Seamless multi-location inventory management
Streamlined process for adding hundreds of new
products daily
Beyond The Rack Serves 4 Million
Customers with NetSuite OneWorld
Using NetSuite rather than a traditional in-house solution allows us to reduce
upfront investment and keep our money focused on growing the business.“

7. Overview
‒ Provides environment-
friendly solutions and
materials to companies
‒ Based in Sydney,
Australia
‒ NetSuite OneWorld
‒ Chose NetSuite over
Sage CRM, MYOB and
other applications
Challenges
Rapid growth strained existing small business systems
Time consuming deals with multiple third party warehouses
and costly manual processes
Poor visibility of third party suppliers made it difficult to track
customer orders or resolve dispatch problems
IT systems were inadequate to support eCommerce plans
and international growth
NetSuite OneWorld Benefits
Supported 172% growth to a $11.2 million turnover and
doubling in daily orders, without adding staff
Saving approximately $200,000 per year in staff time by
replacing manual processes with automated tools
100% faster response times in resolving distribution problems
NetSuite Supports Packaging Company's
176% Growth Without Adding New Staff
To grow 176% in 12 months with no slowdown as we did, we needed it (NetSuite),
just as we'll need it to grow to 500 or 1000 invoices per day in the future.“

8. Overview
‒ Provider of novelties and
gifts
‒ Based in the London, UK
‒ Customer since 2007
‒ NetSuite OneWorld
‒ Replaced QuickBooks
‒ Chose NetSuite OneWorld
over SAP and Exchequer
Challenges
Managing growth across 3 continents
Managing multi-location inventory and supply chain
Needed financial consolidation for vendor and products
NetSuite OneWorld Benefits
Saved £50,000+ over on premise software and servers
Grew from £1.2 to £2.8M since switching to NetSuite
Multi-currency capabilities facilitate financial consolidations
BLUW Saves £50,000 Over On-Premise IT
We operate on three continents and our business is undergoing enormous
growth. It would be impossible to predict future systems and infrastructure
requirements for our business. With NetSuite OneWorld, we don't have to.
”
“

9. Overview
‒ Provider of robots and
robotic solutions
manufacturer
‒ Based in Pittsburg, PA
‒ Uses NetSuite OneWorld
‒ Replaced QuickBooks,
spreadsheets
Challenges
Required substantial savings to fund plans of a global
production network by putting audible financial controls
Financials had to support two subsidiaries and sales teams to
more than a dozen countries
Needed to automate purchasing and production planning yet
keep costs low
NetSuite OneWorld Benefits
Saving $150,000 yearly over the cost of comparable on-
premise system
Company has grown five-fold in past year without adding any
IT staff as well as saving man-hours
Attracted new investment
NetSuite Helps Consumer Robotics Startup Save $150K
Yearly and Manage Global High Tech Manufacturing
We started with 5 seats of NetSuite, and a year later we have 25 seats. And the best part is
that we pay as we go, and the future is unlimited, both for ourselves and for NetSuite.
”“

10. Overview
‒ Sales effectiveness
software and services
‒ Customer since 2011
‒ Based in Pleasanton, CA
‒ Switched from nearly 14
disparate applications,
including MS Dynamics
GP, Marketo and
Neocase
‒ Using OneWorld,
OpenAir PSA, CRM
Challenges
Patchwork of nearly 14 disparate applications
Business performance and visibility was hindered by
lack of real-time actionable data
Merger & acquisition impaired by lack of standardized
process in on-boarding new business entities
NetSuite Benefits
Real-time management & global financial consolidation
of 7 subsidiaries
Multi-currency transactions in nearly 140 countries
Real-time business metrics with drill-down into
customer, financial and opportunity detail
OpenAir PSA streamlines project management and
resource utilization for 100+ consultants & integrators
CallidusCloud Upgrades Its Global
Business Operations to NetSuite
For the first time, we have a complete 360-degree view of our customers
and our business. NetSuite is our system of record and it's fantastic.“

11. Overview
‒ Dental implant care
provider
‒ Based in Greenwood
Village, CO
‒ Customer since 2010
‒ Switched from Microsoft
Dynamics GP
‒ Using OneWorld
Challenges
Complex subsidiary structure of over 120 entities
Poor multi-subsidiary support requiring more than 90
charts of accounts
92 separate instances of Microsoft Dynamics GP made
growth for ClearChoice Management not feasible.
NetSuite Benefits
Consolidated 92 separate instances of Microsoft
Dynamics GP on OneWorld
Multi-subsidiary OneWorld solution implemented in just
three months
Reduced financial closing time by 80%
ClearChoice Management Consolidates Over
120 Subsidiaries on NetSuite OneWorld
NetSuite OneWorld gives us the power we need to run our large and
growing business, increase our labor efficiencies, and simplify our processes.
”“

12. Overview
‒ Interconnection and
Colocation solutions,
Telecom
‒ Based in Denver, CO
‒ Customer since 2011
‒ 100+ Users
‒ Switched from disparate
small-business
applications
‒ Using OneWorld
Challenges
Move all information into one single database
Provide staff with remote access to the system
A solution requiring little on-going on-site
maintenance or management
NetSuite Benefits
Integrated all data into one database, and the
company’s information secured by automatic back up
Enabled remote, real-time access into the system for
all staff
Requires minimal on-site IT infrastructure and
management
Cologix Streamlines Business with Netsuite
NetSuite's SuiteCloud solution, from CRM to ERP and the custom developed
Network Inventory Management system, affords us a single version of the truth
and a 360 degree view of our entire business
”
“

13. Overview
‒ Talent Management
Software
‒ Customer since 2009
‒ Based in Santa Monica, CA
‒ Switched from QuickBooks
& home-grown application
‒ Using OneWorld & OpenAir
Challenges
Limited business software to support international launch
Complex customer contracts & revenue recognition
requirements slowed financial reporting & hindered
growth
Customer-focused marketing & promotions are hindered
by lack of customer analysis tools
NetSuite Benefits
Double-digit growth without adding IT staff for finance
Automating billing processes & multi-currency
conversions helped reduce staff time spent by 60%
7 different currencies automatically converted &
consolidated into U.S. dollars with OneWorld
Talent Management Firm Streamline
Financials for Continued Growth After IPO
NetSuite's financial reporting, compliance workflows, and other functions helped
us save months of staff time during our IPO process, and they continue to help us
save time and money in our day-to-day financial and compliance reporting.
“

14. Overview
‒ Business back office
outsourcing for charter
schools
‒ Based in Emeryville, CA
‒ Customer since 2007
‒ Using OneWorld
Challenges
Maintain double-digit growth rate
Tightening budgets and growing compliance demands
Wanted solution that would scale to handle dozens of
charter schools
NetSuite Benefits
Deliver greater functionality to school-clients at less
than 50% of the cost of outsourced IT service
Real-time reporting capabilities tracking complex,
constantly changing charter school compliance rulings
NetSuite economies of scale let EdTec offer 30 schools
knowledgebase with more than 600 tutorials on a
multitude of subjects
NetSuite Helps Charter School Services Provider
Cut Client IT Costs in Half
With a single instance of NetSuite, we're running 30 schools
as if they were business subsidiaries.“

15. Overview
‒ Manufacturer of
gastroenterology devices
‒ Founded in 2008
‒ 90 employees
‒ Based in Alpharetta, GA
‒ Replaced Quickbooks
‒ NetSuite ERP, CRM,
Advanced Inventory and
eCommerce
Challenges
Inadequate functionality to handle growth
Zero inventory and manufacturing controls
Complex supply chain: China, Korea, EU, USA
NetSuite Benefits
Fully implemented in two months
NetSuite webstore delivers 15% of revenue
Configured Case Management for FDA compliance
Reduced 4 FTE IT staff and $8K per user license vs.
on-premise solution
300% Annual Growth and FDA Compliance
with NetSuite
NetSuite is the only Cloud based solution that was built from the ground
up. Salesforce.com, Great Plains and SAP BBD are all patch-up solutions.“
”

16. Overview
– Provider of clean energy
– Based in Melbourne,
Australia
– Chose NetSuite OneWorld
over Microsoft Dynamics
– Replaced MYOB and
SugarCRM
Challenges
Wanted to leverage the growing clean-energy market
Fragmented software applications
Customer questions on complex configuration or
installation issues often required hour-long phone
calls
NetSuite Benefits
Saved $200,000 over buying on-premise software and
servers, and is now doubling revenues yearly
Average order-to-cash time has decreased by 33%
Website price updates now happen instantaneously
Customer self-service enables sales to come in daily
without requiring any employee contact, while
reducing hour long service calls to 20 minutes.
Energy Matters Slashes Order to Cash 33%
Using NetSuite OneWorld
NetSuite has enabled us to grow at a rate faster than we expected, from 20
people to more than 100 in just a few years.“

17. Overview
– Full-service marketing
agency (clients include
Nationwide Insurance,
Coca-Cola, Chick-fil-A,
UPS & Cisco Systems)
– Based in Columbus, OH
– Switched from
Salesforce.com, Harris
Enterprise Agency Suite
(EAS), Atlassian JIRA
– Using OpenAir, PSA,
OneWorld, Advanced
Billing, Revenue
Recognition, SFA
Challenges
Managing & reconciling information across standalone
project management, SFA, billing, financials, time &
expense reporting, and related systems
Standardization and centralization of three separate
agencies on a single system
Problematic use of Citrix VPN to access certain data
cause delays and impact productivity
NetSuite Benefits
Productivity and decision-making improved with 6x
faster access to information and report generation
Reconciliation of financials and project services data
in a single integrated system
Anywhere, anytime web access promotes
collaboration across distributed office environments
Digital and Social Marketing Agency Gets
Disruptively Creative with NetSuite
NetSuite is the ideal solution to standardize our various processes
and enables outstanding visibility and execution across the business.“

18. Overview
‒ Library solutions provider
‒ Founded in 1998
‒ Based in Duluth, GA
‒ Replaced Sage
SalesLogix, Goldmine,
ACT!, Mas90, DynaLink
‒ NetSuite OneWorld
Challenges
Trying to grow a complex business selling specialized
hardware and software to libraries and colleges, but had
trouble keeping up with orders
Manual processes slowed responses to price changes
resulting to inaccuracies
Non-integrated solutions made it difficult for management
to assess business performance
NetSuite OneWorld Benefits
Saves more than $100,000 yearly
Reduced time for processing estimates and orders by 75%
Improved customer relationship
40% reduction of customer-reseller administration
NetSuite Helps Education Systems Distributor Save
$100,000 Yearly While Maintaining High Growth
NetSuite has given us an out-of-the-box product that lets us aggregate all data on a single
platform, which gives us the flexibility to customize it pretty much any way we want.“ ”

19. Overview
‒ Cosmetics Packaging and
Design
‒ Based in the Netherlands
‒ Customer since 2005
‒ Replaced Microsoft Word
and Excel
‒ Uses OneWorld, Advanced
Inventory, Site Builder, ERP,
CRM SFA
Challenges
Company growth supported by an easy-to-install IT
system with worldwide access & corporate transparency
Managing network operating in 25+ countries, multiple
currencies & languages, with subsidiary relationships
Expertise to maintain & update website. Replace
inefficient manual data entry in Word & Excel
NetSuite Benefits
Accurate account of operations: sales coordination,
supplier control, consolidated accounting & reporting,
quality control, delivery and payment
Successful management of international currencies and
time zones
50% year-on-year growth
Fasten Grows 50% Year-on-Year Thanks to
Cloud-Based Software Suite
We've evaluated the competition and came to the conclusion that NetSuite is
leagues ahead in terms of functionality, ease of use and price.“

20. Overview
‒ Fresh produce provider
‒ Based in Sydney,
Australia
‒ NetSuite OneWorld
‒ Replaced DOS-based
financial system and MS
Excel spreadsheets
Challenges
Previous systems provided limited visibility and financial
information had to be retrieved from multiple sources
High level of manual processing
Inefficient paper-based inventory
Time-consuming work processes
NetSuite OneWorld Benefits
Now, with the ability to manage higher stock volumes resulting
to significant growth and major expansion in the past 3 years
Saving man-hours with complete, real-time visibility of
warehouse inventory and improved on-time delivery of goods
With NetSuite’s cloud-based system, FPG has opened several
new sites without delays
Australia's Largest Fresh Produce Provider Gains
Significant Market Advantage with NetSuite OneWorld
NetSuite has paid for itself many times over by giving Fresh Produce Group
significant market advantage. Cost, ease of use and simple customisation make it the
best ERP choice for us right now.
“

21. Overview
‒ Swim wear and
swimming gear
distributor
‒ Based in the United
States (HQ) and
Bulgaria
‒ NetSuite OneWorld
‒ Replaced Sage Acpacc
Challenges
Non-integrated software made it difficult for Finis to take
advantage of the growth opportunities
Limited visibility to available inventory prevented sales reps
to make on-site/pool-side sale
Company growth plans prevented by poor business solution
infrastructure
NetSuite OneWorld Benefits
Now saving $20,000 yearly over cost and $140,000 in FTE
salaries due to increased efficiencies
Growth rate from 20% and up while warehouse efficiency
increased by 20%
OneWorld’s multi-currency and multi-tariff functions helped
produce financial reports for its Bulgarian subsidiary
NetSuite OneWorld Helps Swimwear Innovator
Lap Larger Competitors to Accelerate Growth
With NetSuite, our sales reps can track inventory in real time and make instant
sales at pool-side or during customer store visits—something that many of our
competitors are not able to do.
“

22. Challenges
Inefficient, error-prone manual processes with
spreadsheets incapable of supporting their growth plans
Delays and errors from lack of integration between web
storefront and back-office operations
Limited visibility into inventory, sales and B2B
customers made business planning and growth difficult
NetSuite Benefits
Visibility and automation across finance, order and
inventory management, CRM and purchasing
Capture transactional data from 30+ retail locations
worldwide and B2B/B2C sales over its web storefront
Saves 100hrs/week by consolidating multiple recipients
from a single corporate gift order into a single line
Garrett Popcorn Shops Heats Up Its
Business Growth with NetSuite
With NetSuite, multiple lines of business are integrated into a single platform
and that provides visibility for management, finance and our inventory team.“
Overview
– Food and hospitality
(gourmet popcorn)
– Based in Chicago, IL
– Customer since 2006
– Switched from
Spreadsheets
– Using NetSuite Financials,
OneWorld, CRM, Inventory
Management, Order
Management, Purchasing

23. Overview
– Provider of online
publishing services
– 30 million readers per
month
– Based in New York, NY
– Replaced QuickBooks and
Excel with NetSuite
OneWorld
Challenges
Operational inefficiencies hindered growth
Difficulty optimizing complex, multi-dimensional
advertising contracts using QuickBooks
Lack of consolidated financial information
Inefficient revenue recognition and limited business
visibility
NetSuite Benefits
Deployed NetSuite OneWorld in 60 days
Integrated accounts payable and receivable
processes cut bookkeeping costs by 20%
Role based dashboards give up-to-the minute views
of order performance, receivables and expenses
NetSuite OneWorld Reduced Gawker
Media’s Bookkeeping Costs by 20%
Our processes are integrated and automatic, and our analysis is based on
dependable, up-to-the-minute information.“

24. Overview
– Aircraft operating leasing
business
– Based in Sydney,
Australia
– Customer since 2007
– Switched from
outsourcing, manual
systems
– Using OneWorld
Challenges
Outsourced accounting couldn’t keep up with their
growth
Complexity of accounting for airplane rentals, debt
schedules with global currencies and tax laws
NetSuite Benefits
Grown from 11 to 48 rental aircraft
Greatly accelerated monthly period-end close to 10
business days
Web-based cloud computing architecture eliminates
need for investing in on-premise resources and staff
Aviation Rental Company Adds 37 Aircraft
After Moving to NetSuite
We have transactions in Euros, British pounds, and Australian dollars
and NetSuite copes with the re-translation of these back into our
functional currency of US dollars.
“

25. Overview
‒ Provider of transportation
technology
‒ Based in St. Paul, MN
‒ Customer since 2008
‒ NetSuite OneWorld
‒ Switched from SAP
‒ Running NetSuite in 2 months
‒ Deployed NetSuite across
inventory, ERP, and CRM
Challenges
Needed scalable ERP system after 3M spinoff
Unable to perform financial or sales analysis
Growth limited by lack of visibility into new sales
opportunities
NetSuite OneWorld Benefits
NetSuite provides a scalable, cost effective ERP system
that allows GTT to continue rapid growth
Even with 3 subsidiaries, GTT gets detailed, weekly
financial and sales reports
Dashboards provide instant inventory, backlog and
pipeline visibility
GTT Running on NetSuite OneWorld with
2,000+ Customers in Just 60 Days
In 60 days we had a complete, scalable ERP infrastructure, thanks to NetSuite,
and we're now growing at a good pace.
”“

26. Overview
‒ Activity image capture
coompany
‒ Based in San Mateo, CA
‒ Switched from Quickbooks,
Salesforce.com, SaaS-
based eCommerce
platform
‒ Running NetSuite
OneWorld
Challenges
Combination of outsourcing and fragmented in-house
business software prevented GoPro from taking full advantage
of a fast-growing market opportunity
Inability of business software to handle multiple
sales/distribution channels had slowed order processing
Lack of integration between accounting and customer records
caused delays in tracking receivables
NetSuite OneWorld Benefits
Grown revenue by 300% year-over-year
The company is saving approx. $360,000 yearly
Faster workflow, increased productivity and saved man-hours
NetSuite Helps Manufacturer Grow 300% While
Expanding Market and Attracting Strategic Investors
Not only does NetSuite support our business growth, but it also benefits our investor
and strategic partner relations, with its support for financial transparency,
information accuracy, and regulatory compliance.
“

27. Challenges
Flexibility to adapt to new demands of omni-channel
shoppers and optimize its global supply chain
Cost and difficulty in maintaining dozens of point-to-point
integrations that couldn’t support business transparency
High costs for IT resources and delays from mainframe
applications and 60-server data center
NetSuite Benefits
Accelerated business transformation from mail-order
catalog company to multi-channel retailer
Visibility into salesorders across channels, inventory and
customer information
Fulfil orders with same-day shipping compared to once-
a-day batch processing
Hanover Direct Transforms Its Business
to Modern Multi-Channel Retailer
NetSuite enables us to literally guide the business in real time.
Overview
– Has a portfolio of home
fashions, apparel and gift
brands
– Based in New Jersey
– Customer since 2011
– Switched from Infor/Lawson
ERP for financials, legacy
mainframe ERP for inventory
and order management,
homegrown legacy CRM
– Using OneWorld, NetSuite
Manufacturing, Financials,
Inventory Management, Order
Management, CRM

28. Overview
‒ Supplier of metalworking
machinery and lifecycle
services to manufacturers
‒ Based in Melbourne,
Australia
‒ Replaced Sage Pastel
Evolution, SalesLogix,
ServiceCEO, Vertical
Solutions, Briefcase,
Crystal Reports, Excel
‒ Using OneWorld, Inventory
Management, Order
Management, CRM,
SuiteCommerce
Challenges
Patchwork of more than a half-dozen on-premise
applications made managing the business difficult
Delays in reporting and business execution, and loss of
productivity with double data-entry
Continued struggle with a third party service application
NetSuite OneWorld Benefits
Access to rich reporting with summary-to-detail drill-down
on a departmental, regional & line of business basis
Single customer view with process workflow, billing
automation, visual scheduling, project costing and
support for smartphones and tablets
Mobile billing capabilities with electronic signature
capture enables 85% of invoicing to be done in the field
Eliminate 'Data Management Nightmare'
to Engineer Business Innovation
NetSuite has really helped us to increase the utilization and efficiency
of our engineers as they now have the ability to know where all resources
are at any given time, and who has capacity for further work.
“

29. Overview
– Provider of security
services
– Founded in 1999
– Based in Beijing, China
– Serving 11 cities in Asia
– NetSuite OneWorld
replaced QuickBooks and
Excel
Challenges
Global operations across China, India and SE Asia
needed sophisticated enterprise wide solution
On-premise system had no CRM capabilities, poor
data flow and reporting resulting in human error
Previous solutions offered minimal marketing
opportunities
NetSuite OneWorld Benefits
NetSuite provides easy, fast, and accurate tailoring of
local tax and VAT rates in each operating region
Sales Proposal process cut by 50%
Expanded limited accounting staff into full
international financial group using OneWorld
Integrated marketing campaign, and improved customer
analysis
NetSuite Cloud Improved ICD’s Sales
Efficiency 50%
Going through SOX compliance with NetSuite has been easy, inexpensive,
and fast.“

30. Overview
‒ Agriculture (sugar
production at five mills in
Mexico)
‒ Based in Monterrey,
Mexico
‒ Customer since 2008
‒ Switched from Custom-built
legacy applications, Aspel,
CONTPAQ, Microsoft SQL
Server, Microsoft Access
and Excel
‒ Using OneWorld
‒ Partnered with Netsoft
Challenges
No standardization across processes & information
Lacked visibility into inventory management and other
core processes, forcing guesswork decisions
Time consuming data re-entry
NetSuite Benefits
Automated sales orders, procurement, multi-location
inventory management, order management & fulfilment,
and customer management in 1 integrated solution
Real-time visibility into sugar stock across all five mills
Management control over subsidiary sugars mills and
multi-currency transactions in Mexican pesos, U.S. dollar
& Euros with OneWorld
Ingenios Santos Realizes Sweet
Business Success with NetSuite
NetSuite has given us a world-class solution with minimal initial investment . . .
A cloud solution has many advantages over an on-premise solution,
and there is not a better solution in the cloud than NetSuite.
“

31. Overview
– Provider of IT services
– Based in London, UK
– NetSuite OneWorld
– Replaced Salesforce.com,
Maximiser, Goldmine,
Sage
Challenges
Multiple business units couldn't share sales and other
data, hindering company growth
Manual invoicing was slow, error-prone
Inability to track sales leads
NetSuite Benefits
60 users across UK; 100 employee users in California
access NetSuite easily via browsers and dashboards
Company sales have increased by 100%
Company is saving 33% of administrative time over
previous system
Better visibility into customer data
Innovise Grows Sales by 100% With
NetSuite OneWorld
Using OneWorld stopped duplication of effort and improved financial
accuracy by eliminating the errors inherent with manual processing.“

32. Overview
‒ Designs, manufactures
and markets clear dental
aligners
‒ Based in Sydney,
Australia
‒ Customer since 2009
‒ Switched from Intuit
Quickbooks
‒ Using OneWorld
Challenges
Limited accounting software for a complex volume
discount structure
Software limitations hindered global market progress
Handling multiple subsidiaries with multi-currency
conversions
NetSuite Benefits
Multi-currency and multi-subsidiary support produce
consolidated financial statements in 4 seconds, from 5
hours previously
Automation has cut weekly invoicing time from 30
hours to 8 hours
30% growth in three years, while only adding one
employee for finance
NetSuite helps Invisalign Australia automate
processes and is Saving About $250K Yearly
Without NetSuite, we wouldn't be able to grow at this pace.

33. Overview
‒ Manufacturer of RFIDs
‒ Based in Burlington, Ontario
‒ NetSuite replaced
QuickBooks, Sage Pastel, in-
house applications
‒ Deployed NetSuite OneWorld
Challenges
Needed to streamline logistics and administration costs to
succeed with corporate re-structuring
Encumbered by numerous market initiatives and disparate
IT applications in headquarters and remote subsidiaries
Delayed workflow and financial analysis
Lack of accurate production forecasting
NetSuite OneWorld Benefits
IPICO trimmed in excess of $300k in annual admin costs
Accurate production planning has helped reduce shipping
costs by 5 to10% and better inventory forecasting helped
reduce purchasing cost by 10%
Multi-subsidiary closing reduced from 30 to 5 days
Global Manufacturer Restructures, Streamlines
And Thrives with NetSuite OneWorld
We had a logistics nightmare, and our disconnected business software wasn't
helping. NetSuite now links our logistics planning with financials, and lets us access
all our business information from anywhere in the world.
”
“

34. Overview
‒ Grocery (produce
displays of fruits and
vegetables)
‒ Based in Mexico City,
Mexico
‒ NetSuite OneWorld
‒ Replaced SAP,
Microsoft Dynamics GP,
and Salesforce.com
Challenges
Impaired business efficiency and growth potential due to
patchwork of disparate applications
Lack of integration between previous website and back-office
systems required time-consuming manual updates to
inventory, prices, and products
Struggled with high IT overhead and on-premise systems
NetSuite OneWorld Benefits
Fast-growing manufacturer of grocery store produce displays
with 28% annual revenue growth in sales to new customers
Enjoys multilingual, multi-location, and multi-currency
capabilities
Accurate, real-time inventory data on website grows business
JM Villegas Expands Its Global Sales and
Business Operations with NetSuite
With NetSuite, we have more time to dedicate to growing our business instead
of creating or developing new code. Having ERP, CRM and ecommerce in a single system
with access from anywhere has improved every aspect of operations.
“

35. Overview
– Manila-based fast food
company
– $800m revenue
– 32,000 employees
– 1,800 stores
– Strategic emphasis on
rapid global expansion
– Oracle Financials at
corporate
Challenges
Robust growth potential threatened by fragmented,
unreliable financial information
Aggressive expansion goals made consolidated
financials essential
Too lengthy and costly to deploy Oracle worldwide
NetSuite OneWorld Benefits
Completed rollout to 10 stores in Vietnam took two
months
265 stores subsequently rolled out in China
Automating reporting, and enforce governance
Real-time visibility across territories
Standardizing ERP at a Fraction of the
Time and Cost of Oracle
NetSuite OneWorld gives us a way to deliver a standard platform across the
organization in a timeframe and at a cost that supports our continued growth
and development.
“

36. Overview
– Global education
company
– Based in Singapore
– $2B+ annual revenue
– 40,000 employees
– 3,700 locations worldwide
– NetSuite OneWorld and
SuiteCloud customization
– Replaced on premise ERP
system
Challenges
Needed a solution that could be rapidly deployed and
scaled to existing and new subsidiaries
The cost of implementing an on-premise ERP solution
for subsidiaries and new acquisitions would be cost
prohibitive
Needed flexibility and transparency into ERP, financial
management, reporting and analysis in the company's
subsidiaries
NetSuite Benefits
Four month rollout to 6 subsidiaries
Reduced ongoing systems costs by 70%
Real-time consolidated view of performance across
subsidiaries
Knowledge Universe Gained Agility and
Reduced Costs With NetSuite OneWorld
We chose NetSuite OneWorld for its multi-entity consolidation functionality
combined with the capability to tailor the system to meet the unique business
requirements of each individual subsidiary.
“

37. Overview
‒ Develop, market and
distribute a variety of
consumer products
‒ Based in Greenwood Village,
CO
‒ Customer since 2009
‒ Replaced QuickBooks,
manual processes
‒ Using OneWorld, Advanced
Financials, ERP, CRM SFA
Challenges
Sudden, rapid growth for newly released product
Slow, unreliable IT resources
Upgrade manual order processing, inventory
management, and other processes
NetSuite Benefits
500% growth while adding only 3 extra staff
Time-per-order is cut from 10-minutes to an average of
just less than 2-minutes
Automated inventory management eliminates risk of
shipping mistakes.
NetSuite Helps Business Incubator
Manage Success
We couldn't be handling this volume of business without NetSuite.
We'd need an army of extra staff, and even then it wouldn't work because of
the inefficiencies and inaccuracies of spreadsheets and manual processes.
“

38. Overview
– Leader in the design,
promotion, marketing and
distribution of licensed
die-cast race cars
– Based in Concord, N.C.
– Customer since 2005
– Replaced IBM AS/400
ERP
– Uses OneWorld; Oz
Development OzLINK;
SPS Commerce
Challenges
Legacy green-screen IBM AS/400 ERP systems forced business
users to rely on IT for basic business information.
Delays and poor visibility into sales, customer, inventory &
supplier data undermined business efficiency & growth potential.
Lionel incurred unnecessary costs in outsourcing its distribution
and fulfilment functions to a third-party logistics provider.
NetSuite Benefits
NetSuite OneWorld enables fast, seamless financial consolidation
and reporting between the Lionel parent and NASCAR subsidiary.
Upgraded from a legacy IBM AS/400
Financial and operational managers no longer need to rely on IT
for data access and business reporting.
Orders increased 118% in direct-to-consumer model railroad sales
between 2012–13 while inventory costs were reduced.
Lionel Goes Full Steam Ahead with NetSuite
The feature-rich self-service reporting capabilities of NetSuite have empowered our business users to do
their own analysis, and that’s improved our efficiency and effectiveness“

39. Overview
‒ Women's apparel brand
‒ Based in New York, NY
‒ Customer since 2006
‒ Replaced QuickBooks,
osCommerce
‒ Using OneWorld,
SuiteCommerce, ERP,
Inventory Management,
Order Management
Challenges
Keeping up with growing volume of transactions & SKUs
Lack of real-time data and visibility from standalone
financials, inventory and ecommerce
Lilla P needed an integrated business management
solution to realize their growth potential
NetSuite Benefits
Quadrupled revenue on SuiteCommerce since 2007, with
2x revenue growth as Lilla P refined its retail webstore
Robust website functionality with out of stock
notifications, image zooming, one-page checkout & "click
to select" to change product colors without page reload
Improved efficiency in inventory control, order
management and financials
Lilla P Finds a Perfect Fit with
SuiteCommerce
NetSuite has definitely allowed us to scale our business very seamlessly
while improving productivity and avoiding unnecessary costs for servers
and on-premise software.
“

40. Overview
‒ A subsidiary of New York-
based NBTY, manufacturer
of 22,000 nutritional products
‒ Based in Beijing, China
‒ Customer since 2008
‒ Replaced Sage Accpac
‒ Using OneWorld,
SuiteCommerce, Sandbox
Environment, Advanced
Inventory, Advanced
Financials, CRM+
Challenges
System used at the subsidiary level was too time-
consuming and inflexible to support explosive growth
Their HQ’s on-premise ERP expansion system requires
extensive networking & localization
Sage financial reporting was slow & cumbersome with
custom reports requiring engagement with consultants
NetSuite Benefits
Two-tier ERP deployment provides U.S. corp. parent with
real-time web-based visibility into subsidiary performance
Avoids cost of at least 3 FTE at the subsidiary level for
accounting & IT that would run a competing system
Streamlines inventory management, warehousing and
distribution of over 200 SKUs
100% a year growth in a two-tier model for
global consolidation and visibility
NetSuite is a very good system that beats everything we compared it to and it
makes the globe small. Our parent company is in New York and we're in China,
and they get instant, real-time visibility into our performance.
“

41. Overview
‒ Content, collaboration and
information sharing
solutions for the public
sector and regulated
industries
‒ Customer since 2011
‒ HQ based in Sydney,
Australia
‒ Switched from MYOB in
Asia Pacific, Sage in
United Kingdom and Excel
spreadsheets
‒ Using OneWorld
Challenges
Global financial transparency limited by different
accounting systems used in all worldwide offices
On-premise solution in UK provided limited visibility and
access for Australian head office
Finance team wasted time on data retrieval and
compilation, rather than adding analysis and insights
NetSuite Benefits
Complete global visibility across 7 subsidiaries, with real-
time financial reporting and consolidation
Monthly financial close accelerated 3x and reporting
cycles reduced from 15 to 5 days
OneWorld multi-currency conversion capabilities
automate transactions across multiple countries
Objective Corporation Transforms Global
Finance Operations with OneWorld
NetSuite OneWorld not only meets our current needs, but gives us the scalability
to seamlessly add products and solutions as required in the future.“

42. Overview
– Consumer electronics
(devices and software to
stream movies, music and
games to TVs)
– Based in Saratoga, Calif.
– Customer since 2011
– Replaced QuickBooks
– Solutions: NetSuite
Financials, Advanced
Inventory, OneWorld
Challenges
QuickBooks couldn’t scale to high transaction volumes as Roku
experienced sensational business growth, selling more than 5
million devices since 2008.
Lack of visibility and control in previous environment for timely
reporting, inventory controls, sales visibility or pricing optimization.
NetSuite Benefits
Increased revenue 15% since going live on NetSuite in 2012.
Automated order management of 85% of Roku’s revenue, saving
countless hours of manual work previously required.
Scalability to handle more than 3 million unit orders since Roku
went live with NetSuite, including large order spikes during the
holiday season.
Monthly financial close time reduced by 500%, without adding
personnel in finance, order management or IT
Roku Gains Agility for Sensational Growth in Highly
Competitive Streaming Entertainment Industry
NetSuite has really allowed us to focus on delivering products and services and not having to worry about
the IT side of things. We’re able to scale the business very quickly.“

43. Overview
– E-tailer of rugged and
distinctive leather bags,
luggage, wallets,
accessories
– Based in San Antonio, TX
– Using NetSuite OneWorld,
SuiteCommerce, Inventory
Management, Financials,
CRM, Warehousing /
Distribution, Marketing
– Switched from QuickBooks,
Excel, Salesforce.com,
homegrown ecommerce
website
Challenges
Difficult to manage webstore disconnected from back-
office inventory, financials and customer records
Lack cross-departmental visibility of KPIs
Excessive time spent on manual data entry
NetSuite Benefits
50% revenue growth since implementing NetSuite
Manage 5 subsidiaries supporting multi-currency
transactions and local tax compliance with NetSuite
OneWorld
100% e-tail business with full integration between
webstore, back-office inventory, financials and CRM
Save on 2 employees doing inventory forecasting
Real-time visibility on critical business metrics
Leather Goods E-Tailer Saddles Up
with NetSuite
We've become much more empowered with NetSuite and have much
better control over the business. Because of the functionality inherent in NetSuite,
we're able to do things we could never have done before.
“

44. Overview
‒ Producer of digital signage
‒ Founded in 1987
‒ Based in Exton, PA
‒ NetSuite OneWorld
replaced QuickBooks,
Sage MAS 50 and 200
‒ Running NetSuite across
ERP, Inventory, CRM and
eCommerce
Challenges
Needed to improve operational efficiency to maintain
competitive position
Wanted to continue its global expansion into India and
other countries
Needed to improve website sales efficiency
NetSuite OneWorld Benefits
Month-end closing takes five days instead of three
weeks
Budgeting with real-time data from 11 subsidiaries and 9
holding companies around the world
Web-based product sales processes are integrated with
accounting, inventory and other processes
NetSuite Helps Manage 11 Subsidiaries
With Real-Time Data
NetSuite helped us combine multi-company, country, language, and currency silos
into one data center, and now lets us view all this information globally or locally.“

45. Overview
‒ Education (music
instruction for youngsters
and adults)
‒ Based in Burr Ridge, IL
‒ Customer since 2009
‒ 110 Subsidiaries
‒ Switched from
Salesforce.com,
QuickBooks, Excel
‒ Using OneWorld
Challenges
Struggle with reporting, manual spread sheets and poor
forecasting capabilities
A completely integrated end-to-end platform that didn’t
require users to log in to multiple systems
Difficulty in reconciling data between NetSuite backend
and Salesforce.com CRM system
NetSuite Benefits
Rapid growth to 105+ locations in 4 countries, adding 28
schools in 2012 and 34 schools in 2013
Improved productivity of 300+ users accessing a single,
consolidated data set
$100K annual savings in licensing and IT costs with a
unified CRM and back-office application
School of Rock Strikes a Powerful Chord
with NetSuite
There’s no way we could have added 35 schools in 2012 without NetSuite.

46. Overview
– Worlds Largest Carpet
Manufacturer and a
Leading Floorcovering
Provider.
– Based in Dalton, Ga.
– Customer since 2006
– Launched its 210,000-sq-ft
manufacturing plant in
Nantong, China with
NetSuite
– Uses NetSuite, OneWorld,
NetSuite Manufacturing,
Advanced Inventory
Challenges
Needed an ERP solution that could scale across a complex
global environment with a lean IT footprint, low capital
expense and swift deployment.
Wanted a solution that supported the Mandarin language
and multi-currency conversion and featured manufacturing
capabilities.
Reduce the time required to deliver product to Asian
markets by several weeks from their China-plant.
NetSuite Benefits
Visibility and control over their 10 international subsidiaries.
Seamlessly transact in the Chinese renminbi and
Australian dollar
Extend the solution for use by Mandarin speakers across
the manufacturing plant
World’s Largest Carpet Manufacturer Launches
New China Factory with Two-Tier ERP
Because NetSuite is in the cloud, we can enter new markets faster. We’re very confident NetSuite will
seamlessly support our growth outside North America.“

47. Overview
‒ Recreation, Hospitality
‒ Based in Twin Bridges, CA
‒ In business since 1996
‒ Customer since 2010
‒ Switched from JD Edwards
‒ Using OneWorld
Challenges
Replace its JD Edwards business software without any
IT support
Seasonal nature of business requires versatility and a
software that's not difficult to learn and understand
NetSuite Benefits
$70,000 yearly savings over cost of comparable server-
based software and maintenance
Evaluation and implementation of a full ERP system in
just 60 days
Takes only 45 minutes to train a new manager and 1.5
days for regular season staff.
NetSuite Helps Ski Resort Cut Costs,
Launch ERP Software in 90 Days
We had just 90 days to select a completely new ERP infrastructure get it running.
NetSuite was the only vendor that could comfortably deal with that timeframe.“

48. Overview
‒ Marine Science; Marine
mammal consultancy
‒ Based in St Andrews, UK
‒ Customer since 2010
‒ Switched from Sage Line
100
‒ Using OneWorld and
OpenAir
Challenges
Using an accounting system that could not support a
global growth ambition
The company was looking for a multi-company, multi-
currency cloud based scalable solution
The company wanted to leverage on a standardized
CRM system with rapid consolidation at month end
NetSuite Benefits
Support seven additional companies without increasing
the company’s headcount
NetSuite has allowed us to shorten reporting timescales
from 10 to 6 working days
Significant increase in productivity due to NetSuite’s
anywhere, anytime access
NetSuite helps growing marine mammal
consultancy with global growth ambitions
The investment in NetSuite has enabled us to avoid hiring additional new staff,
improve our financial close and increase our overall customer service level.“

49. Overview
‒ Developer and marketer
of network, application,
and storage
management software
‒ 249+ Employees
‒ Founded in 1998
‒ Based in Richmond, VA
‒ Replaced QuickBooks
‒ Running NetSuite
OneWorld integrated
with Salesforce.com
Challenges
Global software maker had difficulty keeping
up with accounting demands of 60,000 customers
Complex revenue reporting requirements
Fragmented IT software
NetSuite OneWorld Benefits
Cut administrative costs by 30%
Achieved 3 month ROI
Instant visibility across customers, geographies,
products, and employees
International roll out in just 6 months to 10 subsidiaries
Using NetSuite Solution, Solarwinds Cuts
Administrative Costs By 30%
We needed more than just a good accounting solution. We had to responsibly
manage growth, and NetSuite provided the business application infrastructure
to do exactly that.
“
”

50. Overview
‒ Education, Healthcare,
Retail
‒ Based in Queensland,
Australia
‒ Founded in 1985
‒ Customer since 2009
‒ Switched from
QuickBooks, Outlook,
custom Access
databases, eventsPro
‒ Using OneWorld
Challenges
Spectronics wanted a better VPN solution for multi-user
access to corporate systems
Very little information integration and no data integrity
between systems
NetSuite Benefits
Always-available Web client access, removing
operational bottlenecks between international offices
Increased marketing ROI from customer data integration
Complete access to customer profile & purchase history,
giving Training & therapy consultants faster and more
accurate guidance
Spectronics Improved Customer Service,
Increased ROI and International Integration
It was obvious to us that the other products were stitched together.
NetSuite is built to be integrated from the ground up.“

51. Overview
– Provider of tools used in
the culinary profession
– Based in Sydney,
Australia
– Chose NetSuite OneWorld
over SAP BusinessOne
– Replaced Microsoft Great
Plains
Challenges
Migration from startup software to Microsoft Dynamics
GP failed after 12 months of significant investment
Microsoft Dynamics GP provided virtually no usable
reporting data
Solving GP problems would require over $100,000 in
hardware, plus additional IT headcount
NetSuite Benefits
Saving over $100,000 in server hardware, plus
ongoing IT headcount
Cut accountant billable hours in half
Majority of customizations now managed and
implemented in-house, saving on consulting fees
NetSuite OneWorld Saved TCT Hundreds of
Thousands on IT
We quickly realized just how deep NetSuite's functionality is. NetSuite is powerful
enough for us to enhance, refine, and grow with.“

52. Overview
‒ Provider of business
integration software
‒ Based in New York, NY
‒ Switched from
QuickBooks
‒ Running NetSuite
OneWorld
Challenges
Kept adding wide-ranging, disparate point solutions
Employees tied up in data processing tasks
Limited data on professional services availability
or client engagement profitability
NetSuite OneWorld Benefits
Reduction in tens of thousands of dollars in
maintenance spend
Deployed across 5 GL’s and 5 separate currencies
Improvement in visibility and SOX compliance
Freed up tactical roles to focus on analytical needs
Optimized resource utilization and gained clarity into
customer profitability
TradeCard Consolidating 5 Subs
Using NetSuite OneWorld
NetSuite was the perfect partner to help us clean house, and it has improved our
visibility and SOX compliance having our books on a single system.“

53. Overview
– Financial Services (credit
cards, insurance)
– Based in Sydney,
Australia
– Customer since 2007
– Using OneWorld
Challenges
Bring outsourced accounting function in-house, and
get robust reporting and efficient financial processes
Manual entry of transactions into their accounting
software
Integrate new product lines, users, and subsidiaries
without requiring large capital expense outlays
NetSuite Benefits
Avoided need for expensive servers and hardware
with NetSuite's SaaS model
Cost savings from more efficient processes on bank
reconciliation, expense payment, and purchase orders
New product lines, users & subsidiaries quickly
incorporated into the system
NetSuite OneWorld Ideal for Virgin
Money's Business Model
NetSuite OneWorld has the multi-company capabilities and Web-based nature
that make it ideal for our business requirements.“

54. Challenges
Lacked scalability and efficiency to support the
company's strategies for growth.
Managing diverse elements of its payroll processes
through disparate data sets that needed consolidation.
NetSuite Benefits
Real-time visibility into over 10,000 SKUs stocked at
WaterFilters.NET’s warehouse and distribution center.
Consolidated view across more than a million B2B &
B2C customers across the world.
NetSuite OneWorld multi-entity management capabilities
enable simplified financial consolidation across separate
wholesale and retail business units.
WaterFilters.NET Gains a 'Perfect Storm'
of Scalability, Efficiency & Affordability
We've seen a 600% revenue increase in the past 3 years, and we could not have
efficiently fulfilled those orders without a system like NetSuite in place.“
Overview
– Water Filter superstore
– Based in Zumbrota, Minn.
– Customer since 2001
– Switched from QuickBooks,
Tradepoint
– Using NetSuite OneWorld,
CRM, Inventory Management,
Order Management

55. Overview
‒ International non-profit
organization working to
develop sustainable
drinking water and
sanitation systems
sources
‒ Based in Denver, CO
‒ Customer since 2010
‒ Using OneWorld
Challenges
On-premise applications compromising organizational
effectiveness when tracking funding and expenses
Water for People personnel wasted time managing and
consolidating disparate data sets in in-house IT systems
NetSuite Benefits
OneWorld enables monitoring and consolidation of
international subsidiary locations and facilitate multi-
currency transactions
Improved financial visibility and control with the ability to tie
financials to individual projects and budgets
Centralized system to oversee grants and donations
improves management of donor restricted expenses
Water for People Makes a Difference in Latin
America, Africa and Asia with NetSuite.org
The ability to have all of our country offices on the single NetSuite system
and do global financial consolidations has been extremely valuable.“

56. Overview
– Provider of professional
services
– Based in Los Angeles, CA
– NetSuite OneWorld
– Replaced Microsoft Great
Plains
Challenges
Underpowered and inefficient accounting system
Slowdowns occurred in client and employee
payments, damaging relationships
Disparate processes and separate instances risked
errors in expenses and commissions
NetSuite Benefits
Reconciliation now 50% faster and fully accurate
Commissions calculated quickly and paid on-time
Streamlined billings ensure that sponsors pay on time
and process expenses fast
Financial information available to in real-time
NetSuite Helps Cut WMG’s Billing
Reconciliation Time by 50%
With NetSuite, our contracts and processes are linked, making it much easier to
see what we keep and what we remit.“ ”

57. www.curiousrubik.com
@curiousrubik