2. Why Strategy?
“70% of organizations with a formal execution
process outperform their peers”
– Balanced Scorecard Collaborative
“Only 30% of employees are engaged…
costing companies 75% of their profit growth”
– The Gallup Organization
“Without vision, the people perish..”
– Proverbs 29
4. 2 Questions
1. Does what you are planning differentiate
you from your competition?
2. Does it (how you are different) matter to
your current or future customers?
8. Core Values – Southwest Airlines
Profitable 39 of 41 years
Largest U.S. carrier
“Best Place to Work” in 2010
Most unionized, but never had a strike
Highest paid employees, use 30% fewer
18. Hiring for Skills & Values
Have a pipeline
Scorecard:
Mission
Outcomes
Competencies & Values
Know your questions
Take your time
2 Separate Interviews
19. Creating a Great Workplace
The Basics
Trust Vision
Comraderie Autonomy
Mastery Greater Purpose
20. Creating a Great Workplace
“How does what I’m doing
impact the company’s vision?”
21. It’s not just about your goals!
Be
Do
Have
Help
Core Focus: Who you are (Values / Purpose). What you can be best in the world at.
Core Focus: Who you are (Values / Purpose). What you can be best in the world at.
Core Focus: Who you are (Values / Purpose). What you can be best in the world at.
Core Values: those values that are most important to the direction of the company, that will never be violatedDisney – Imagination and wholesomenessSouthwest Airlines = LUV & FunCore Purpose: reason for being beyond making a profit / Noble CauseMerck – To preserve and improve human life.Zappos – To deliver happiness.
Hedgehog Concept, Your Core Focus
Visionary = 15:1 ($1 invested in 1926 = $6,536 vs $415), FOE – 8:1, GPTW = 3:1*Imagine what those results can do for your retirement portfolio. Imagine the impact on your community!Visionary: 3M, American Express, Merck, Johnson & Johnson - Firms of Endearment: Costco, Starbucks, LL Bean, BMWCollins: 18 companies/comparisons, 12 primary differentiators
Core Focus: Who you are (Values / Purpose). What you can be best in the world at.
Core Focus: Who you are (Values / Purpose). What you can be best in the world at.
Core Focus: Who you are (Values / Purpose). What you can be best in the world at.
Core Focus: Who you are (Values / Purpose). What you can be best in the world at.
P&G : Make Soap, Toilet Paper & Paper Towels (Dawn, Charmin, Bounty)
Core Focus: Who you are (Values / Purpose). What you can be best in the world at.
Core Focus: Who you are (Values / Purpose). What you can be best in the world at.
Core Focus: Who you are (Values / Purpose). What you can be best in the world at.
Core Focus: Who you are (Values / Purpose). What you can be best in the world at.
Be, Do, Have & Help
Take your time = cross trained
Helps Attract & RetainComraderie = Be, do, have, help
Take your time = cross trained
Take your time = cross trained
Business complexity grows exponentially as # of employees grow.