SlideShare una empresa de Scribd logo
1 de 21
Salesforce Architecture framework
by Martin Kona
#CD19
● 12x Salesforce certified App &
System Architect
● 2x CPQ certified (Apttus &
Bit2Win)
● TOGAF 9.2 Foundation and
Certified levels
● Karaoke singer
#CD19
● Salesforce is usually implemented without any vision, roadmap or
governance
● Customer is left with vague documentation/decision audit
● Green field projects are being delivered in lightning speed, but the
technical debt is raising exponentially. It’s impossible to make simple
changes in the future
Why I think this is important
#CD19
● The Open Group Architecture Framework
● It is complex and generic framework Enterprise architecture
methodology that offers a high-level framework for enterprise software
development
● It is not a silver bullet
● It is open, google it!
● I can’t even introduce it in 50 minutes! And I’m not trained to do so 
● In our case, we will focus on Architecture Development Methodology
#ADM
Have you heard about TOGAF?
#CD19
● The result of continuous
contributions from a large
number of architecture
practitioners
● It’s a project lifecycle
● Is iterative over the
whole process,
between phases and
within phases
What is ADM?
#CD19
● Identify business scenarios
● Identify stakeholders and business goals
● Define architectural principles Example: 80/20 rule, control technical
diversity, data is an asset
● Establish architectural repository
● Generate first-cut high level description of baseline and target
environments
The Architecture Vision is essentially the architect's "elevator pitch“.
A: Architecture vision phase
#CD19
● Iterate within three phases B, C and D
● Every phase should define following:
1. Describe Baseline Architecture
2. Develop Target Architecture
3. Analyze the gaps
4. Select relevant architecture viewpoints
● Repeating the cycle makes perfectly sense with Salesforce project,
since OOTB or managed packages might drive or change the business
processes.
Architecture Development Iteration
#CD19
Gap analysis
#CD19
● View is developed
from the
architecture
viewpoint, which
addresses
stakeholder’s
concerns
Views and Viewpoints
#CD19
● Define the actors using Salesforce and ideal license choices
● Refine business scenarios into business requirements
● Which business processes will be implemented or influenced by
Salesforce?
● What is the org strategy?
B: Business Architecture phase
#CD19
● What is our data architecture?
● What is our sharing architecture?
● What Lightning Apps are we implementing?
● What is our application roadmap? Are we planning to purchase
managed package or implement it by ourselves?
C: Information Systems Architectures phase
#CD19
● Design integration architecture (who is master of what, data flow, API)
● Define coding standards and architecture/patterns for custom
development governed by code reviews
● Design environments strategy
● Identify technical risks and how to mitigate them
D: Technology Architecture phase
#CD19
● Iterate within two phases E and F
● Outcome of the iteration is to gain buy-in to a portfolio of solution
opportunities
● Another outcome is Migration plan from baseline to target
Transition Planning iteration
#CD19
● Agile or Waterfall? => Wagile
● Schedule and estimate implementation roadmap
● Identify resource risks (do they know Salesforce? )
● What is our release strategy?
E: Opportunities and Solutions phase
#CD19
● Identify project dependencies (mainly integration services)
● What is our deployment strategy? Change set or IDE+MetadataAPI or
Copado/Gearset?
● What is our test strategy? Apex positive & negative tests policy,
manual/automated (Provar, Selenium)?
● What is our DATA conversion plan?
F: Migration planning phase
#CD19
● Governance is defined as the processes that ensure the
effective and efficient use of IT in enabling
an organization to achieve its goals.
● Iterate within two phases G and H
● Initial iteration’s goal is to mobilize governance and change
management process
● Subsequent iterations carry out the periodic reviews of changes to
resolve issues and ensure compliance
Architecture Governance iteration
#CD19
● Which teams are involved on the project and their impact?
● Establish effective Center of Excellence
● Establish Architecture Review Board to adhere to our architectural
design and standards
● Define process to make decisions if something should be
configuration or custom development
● What is our system administration model?
G: Implementation Governance phase
#CD19
● How to manage changes?
● What should be categorized as hotfix?
● How to handle hotfix? Exception deployment rules?
H: Architecture Change Management phase
#CD19
● Do your own research on IT frameworks
● Adapt them to your own project situation
● Governance on release process and deployments is always
underestimated
● Even if no one from project is interested in architecture framework, use
the phases as a personal checklist, document it and make it
transparent. Others might follow.
Key takeaways
#CD19
Q&A
Thank you!

Más contenido relacionado

La actualidad más candente

Copado - SoftClouds | Expertise
Copado - SoftClouds | ExpertiseCopado - SoftClouds | Expertise
Copado - SoftClouds | ExpertiseSoftClouds LLC
 
15 Tips on Salesforce Data Migration - Naveen Gabrani & Jonathan Osgood
15 Tips on Salesforce Data Migration - Naveen Gabrani & Jonathan Osgood15 Tips on Salesforce Data Migration - Naveen Gabrani & Jonathan Osgood
15 Tips on Salesforce Data Migration - Naveen Gabrani & Jonathan OsgoodSalesforce Admins
 
Salesforce Cross-Cloud Architecture
Salesforce Cross-Cloud ArchitectureSalesforce Cross-Cloud Architecture
Salesforce Cross-Cloud ArchitectureThierry TROUIN ☁
 
Integrating with salesforce
Integrating with salesforceIntegrating with salesforce
Integrating with salesforceMark Adcock
 
Understanding the Salesforce Architecture: How We Do the Magic We Do
Understanding the Salesforce Architecture: How We Do the Magic We DoUnderstanding the Salesforce Architecture: How We Do the Magic We Do
Understanding the Salesforce Architecture: How We Do the Magic We DoSalesforce Developers
 
DevOps in Salesforce AppCloud
DevOps in Salesforce AppCloudDevOps in Salesforce AppCloud
DevOps in Salesforce AppCloudrsg00usa
 
Salesforce Development Best Practices
Salesforce Development Best PracticesSalesforce Development Best Practices
Salesforce Development Best PracticesVivek Chawla
 
Best Practices with Apex in 2022.pdf
Best Practices with Apex in 2022.pdfBest Practices with Apex in 2022.pdf
Best Practices with Apex in 2022.pdfMohith Shrivastava
 
9 Principles for Salesforce Application Architecture
9 Principles for Salesforce Application Architecture9 Principles for Salesforce Application Architecture
9 Principles for Salesforce Application ArchitectureSteven Herod
 
Discover salesforce, dev ops and Copado CI/CD automations
Discover salesforce, dev ops and Copado CI/CD automationsDiscover salesforce, dev ops and Copado CI/CD automations
Discover salesforce, dev ops and Copado CI/CD automationsJackGuo20
 
A comprehensive guide to Salesforce Org Strategy
A comprehensive guide to Salesforce Org StrategyA comprehensive guide to Salesforce Org Strategy
A comprehensive guide to Salesforce Org StrategyGaytri khandelwal
 
Salesforce Integration
Salesforce IntegrationSalesforce Integration
Salesforce IntegrationJoshua Hoskins
 
Salesforce Release Management - Best Practices and Tools for Deployment
Salesforce Release Management - Best Practices and Tools for DeploymentSalesforce Release Management - Best Practices and Tools for Deployment
Salesforce Release Management - Best Practices and Tools for DeploymentSalesforce Developers
 
Introduction to Salesforce Platform - Basic
Introduction to Salesforce Platform - BasicIntroduction to Salesforce Platform - Basic
Introduction to Salesforce Platform - Basicsanskriti agarwal
 
Salesforce DevOps: Where Do You Start?
Salesforce DevOps: Where Do You Start?Salesforce DevOps: Where Do You Start?
Salesforce DevOps: Where Do You Start?Chandler Anderson
 
Salesforce Service Cloud - An overview
Salesforce Service Cloud - An overviewSalesforce Service Cloud - An overview
Salesforce Service Cloud - An overviewAjay Balakrishnan
 

La actualidad más candente (20)

Copado - SoftClouds | Expertise
Copado - SoftClouds | ExpertiseCopado - SoftClouds | Expertise
Copado - SoftClouds | Expertise
 
15 Tips on Salesforce Data Migration - Naveen Gabrani & Jonathan Osgood
15 Tips on Salesforce Data Migration - Naveen Gabrani & Jonathan Osgood15 Tips on Salesforce Data Migration - Naveen Gabrani & Jonathan Osgood
15 Tips on Salesforce Data Migration - Naveen Gabrani & Jonathan Osgood
 
Salesforce Cross-Cloud Architecture
Salesforce Cross-Cloud ArchitectureSalesforce Cross-Cloud Architecture
Salesforce Cross-Cloud Architecture
 
Integrating with salesforce
Integrating with salesforceIntegrating with salesforce
Integrating with salesforce
 
Architect day 20181128 - Afternoon Session
Architect day 20181128 - Afternoon SessionArchitect day 20181128 - Afternoon Session
Architect day 20181128 - Afternoon Session
 
Understanding the Salesforce Architecture: How We Do the Magic We Do
Understanding the Salesforce Architecture: How We Do the Magic We DoUnderstanding the Salesforce Architecture: How We Do the Magic We Do
Understanding the Salesforce Architecture: How We Do the Magic We Do
 
DevOps in Salesforce AppCloud
DevOps in Salesforce AppCloudDevOps in Salesforce AppCloud
DevOps in Salesforce AppCloud
 
Salesforce Development Best Practices
Salesforce Development Best PracticesSalesforce Development Best Practices
Salesforce Development Best Practices
 
Best Practices with Apex in 2022.pdf
Best Practices with Apex in 2022.pdfBest Practices with Apex in 2022.pdf
Best Practices with Apex in 2022.pdf
 
9 Principles for Salesforce Application Architecture
9 Principles for Salesforce Application Architecture9 Principles for Salesforce Application Architecture
9 Principles for Salesforce Application Architecture
 
Azure DevOps
Azure DevOpsAzure DevOps
Azure DevOps
 
Development Best Practices
Development Best PracticesDevelopment Best Practices
Development Best Practices
 
Discover salesforce, dev ops and Copado CI/CD automations
Discover salesforce, dev ops and Copado CI/CD automationsDiscover salesforce, dev ops and Copado CI/CD automations
Discover salesforce, dev ops and Copado CI/CD automations
 
A comprehensive guide to Salesforce Org Strategy
A comprehensive guide to Salesforce Org StrategyA comprehensive guide to Salesforce Org Strategy
A comprehensive guide to Salesforce Org Strategy
 
Salesforce Integration
Salesforce IntegrationSalesforce Integration
Salesforce Integration
 
Salesforce Release Management - Best Practices and Tools for Deployment
Salesforce Release Management - Best Practices and Tools for DeploymentSalesforce Release Management - Best Practices and Tools for Deployment
Salesforce Release Management - Best Practices and Tools for Deployment
 
Introduction to Salesforce Platform - Basic
Introduction to Salesforce Platform - BasicIntroduction to Salesforce Platform - Basic
Introduction to Salesforce Platform - Basic
 
Live coding with LWC
Live coding with LWCLive coding with LWC
Live coding with LWC
 
Salesforce DevOps: Where Do You Start?
Salesforce DevOps: Where Do You Start?Salesforce DevOps: Where Do You Start?
Salesforce DevOps: Where Do You Start?
 
Salesforce Service Cloud - An overview
Salesforce Service Cloud - An overviewSalesforce Service Cloud - An overview
Salesforce Service Cloud - An overview
 

Similar a Salesforce Architecture framework, Martin Kona

Architecting the Enterprise (in a SAFe Context)
Architecting the Enterprise (in a SAFe Context)Architecting the Enterprise (in a SAFe Context)
Architecting the Enterprise (in a SAFe Context)Mikkel Brahm
 
IT Performance Measurement using IT Governance Metric
IT Performance Measurement using IT Governance MetricIT Performance Measurement using IT Governance Metric
IT Performance Measurement using IT Governance MetricPECB
 
Design Architecture Review Board (ARB) to Enable Digital Strategy
Design Architecture Review Board (ARB) to Enable Digital Strategy Design Architecture Review Board (ARB) to Enable Digital Strategy
Design Architecture Review Board (ARB) to Enable Digital Strategy Mohan K.
 
"Digital transformation and innovations implementation. Architectural points ...
"Digital transformation and innovations implementation. Architectural points ..."Digital transformation and innovations implementation. Architectural points ...
"Digital transformation and innovations implementation. Architectural points ...Fwdays
 
Three pillars and Seven specializations – Product Development Outsourcers Pro...
Three pillars and Seven specializations – Product Development Outsourcers Pro...Three pillars and Seven specializations – Product Development Outsourcers Pro...
Three pillars and Seven specializations – Product Development Outsourcers Pro...CzechDreamin
 
Crushed by technical debt
Crushed by technical debtCrushed by technical debt
Crushed by technical debtScott W. Ambler
 
Software Solutions to Increase Construction Profits
Software Solutions to Increase Construction ProfitsSoftware Solutions to Increase Construction Profits
Software Solutions to Increase Construction ProfitsTheNetEffectContract
 
How to Manage a Mixed Portfolio of Products by Salesforce PM
How to Manage a Mixed Portfolio of Products by Salesforce PMHow to Manage a Mixed Portfolio of Products by Salesforce PM
How to Manage a Mixed Portfolio of Products by Salesforce PMProduct School
 
[WSO2Con USA 2018] Winning Strategy For Enterprise Integration to Empower Dig...
[WSO2Con USA 2018] Winning Strategy For Enterprise Integration to Empower Dig...[WSO2Con USA 2018] Winning Strategy For Enterprise Integration to Empower Dig...
[WSO2Con USA 2018] Winning Strategy For Enterprise Integration to Empower Dig...WSO2
 
ROI Driven Digital Development
ROI Driven Digital DevelopmentROI Driven Digital Development
ROI Driven Digital DevelopmentRobbie Burns
 
OSMC 2022 | Scaling SLOs with K8s and Cloud-native Observability by George Ha...
OSMC 2022 | Scaling SLOs with K8s and Cloud-native Observability by George Ha...OSMC 2022 | Scaling SLOs with K8s and Cloud-native Observability by George Ha...
OSMC 2022 | Scaling SLOs with K8s and Cloud-native Observability by George Ha...NETWAYS
 
TOGAF-IntroAndPrelim_v0.1.pdf
TOGAF-IntroAndPrelim_v0.1.pdfTOGAF-IntroAndPrelim_v0.1.pdf
TOGAF-IntroAndPrelim_v0.1.pdfssuser200e7a1
 
Discovery 101
Discovery 101Discovery 101
Discovery 101creed
 
Agile Gurugram 2016 | Conference | Demystifying DevOps | Uday Kumar
Agile Gurugram 2016 | Conference | Demystifying DevOps | Uday KumarAgile Gurugram 2016 | Conference | Demystifying DevOps | Uday Kumar
Agile Gurugram 2016 | Conference | Demystifying DevOps | Uday KumarAgileNetwork
 
MuleSoft Milano Meetup #7 Florence Consulting
MuleSoft Milano Meetup #7  Florence Consulting MuleSoft Milano Meetup #7  Florence Consulting
MuleSoft Milano Meetup #7 Florence Consulting Florence Consulting
 
Point ofview devops
Point ofview devopsPoint ofview devops
Point ofview devopsReshmi Nandy
 
Measuring the Productivity of Your Engineering Organisation - the Good, the B...
Measuring the Productivity of Your Engineering Organisation - the Good, the B...Measuring the Productivity of Your Engineering Organisation - the Good, the B...
Measuring the Productivity of Your Engineering Organisation - the Good, the B...Marin Dimitrov
 

Similar a Salesforce Architecture framework, Martin Kona (20)

Evolve 19 | Gina Petruccelli | Let’s Dig Into Requirements
Evolve 19 | Gina Petruccelli | Let’s Dig Into RequirementsEvolve 19 | Gina Petruccelli | Let’s Dig Into Requirements
Evolve 19 | Gina Petruccelli | Let’s Dig Into Requirements
 
Architecting the Enterprise (in a SAFe Context)
Architecting the Enterprise (in a SAFe Context)Architecting the Enterprise (in a SAFe Context)
Architecting the Enterprise (in a SAFe Context)
 
IT Performance Measurement using IT Governance Metric
IT Performance Measurement using IT Governance MetricIT Performance Measurement using IT Governance Metric
IT Performance Measurement using IT Governance Metric
 
Design Architecture Review Board (ARB) to Enable Digital Strategy
Design Architecture Review Board (ARB) to Enable Digital Strategy Design Architecture Review Board (ARB) to Enable Digital Strategy
Design Architecture Review Board (ARB) to Enable Digital Strategy
 
"Digital transformation and innovations implementation. Architectural points ...
"Digital transformation and innovations implementation. Architectural points ..."Digital transformation and innovations implementation. Architectural points ...
"Digital transformation and innovations implementation. Architectural points ...
 
Three pillars and Seven specializations – Product Development Outsourcers Pro...
Three pillars and Seven specializations – Product Development Outsourcers Pro...Three pillars and Seven specializations – Product Development Outsourcers Pro...
Three pillars and Seven specializations – Product Development Outsourcers Pro...
 
Crushed by technical debt
Crushed by technical debtCrushed by technical debt
Crushed by technical debt
 
Software Solutions to Increase Construction Profits
Software Solutions to Increase Construction ProfitsSoftware Solutions to Increase Construction Profits
Software Solutions to Increase Construction Profits
 
How to Manage a Mixed Portfolio of Products by Salesforce PM
How to Manage a Mixed Portfolio of Products by Salesforce PMHow to Manage a Mixed Portfolio of Products by Salesforce PM
How to Manage a Mixed Portfolio of Products by Salesforce PM
 
[WSO2Con USA 2018] Winning Strategy For Enterprise Integration to Empower Dig...
[WSO2Con USA 2018] Winning Strategy For Enterprise Integration to Empower Dig...[WSO2Con USA 2018] Winning Strategy For Enterprise Integration to Empower Dig...
[WSO2Con USA 2018] Winning Strategy For Enterprise Integration to Empower Dig...
 
Technical Debt.pptx
Technical Debt.pptxTechnical Debt.pptx
Technical Debt.pptx
 
ROI Driven Digital Development
ROI Driven Digital DevelopmentROI Driven Digital Development
ROI Driven Digital Development
 
OSMC 2022 | Scaling SLOs with K8s and Cloud-native Observability by George Ha...
OSMC 2022 | Scaling SLOs with K8s and Cloud-native Observability by George Ha...OSMC 2022 | Scaling SLOs with K8s and Cloud-native Observability by George Ha...
OSMC 2022 | Scaling SLOs with K8s and Cloud-native Observability by George Ha...
 
TOGAF-IntroAndPrelim_v0.1.pdf
TOGAF-IntroAndPrelim_v0.1.pdfTOGAF-IntroAndPrelim_v0.1.pdf
TOGAF-IntroAndPrelim_v0.1.pdf
 
Togaf 9.1 Core Concepts
Togaf 9.1 Core ConceptsTogaf 9.1 Core Concepts
Togaf 9.1 Core Concepts
 
Discovery 101
Discovery 101Discovery 101
Discovery 101
 
Agile Gurugram 2016 | Conference | Demystifying DevOps | Uday Kumar
Agile Gurugram 2016 | Conference | Demystifying DevOps | Uday KumarAgile Gurugram 2016 | Conference | Demystifying DevOps | Uday Kumar
Agile Gurugram 2016 | Conference | Demystifying DevOps | Uday Kumar
 
MuleSoft Milano Meetup #7 Florence Consulting
MuleSoft Milano Meetup #7  Florence Consulting MuleSoft Milano Meetup #7  Florence Consulting
MuleSoft Milano Meetup #7 Florence Consulting
 
Point ofview devops
Point ofview devopsPoint ofview devops
Point ofview devops
 
Measuring the Productivity of Your Engineering Organisation - the Good, the B...
Measuring the Productivity of Your Engineering Organisation - the Good, the B...Measuring the Productivity of Your Engineering Organisation - the Good, the B...
Measuring the Productivity of Your Engineering Organisation - the Good, the B...
 

Más de CzechDreamin

Salesforce Forecasting: Evolution, Implementation and Best Practices, Christi...
Salesforce Forecasting: Evolution, Implementation and Best Practices, Christi...Salesforce Forecasting: Evolution, Implementation and Best Practices, Christi...
Salesforce Forecasting: Evolution, Implementation and Best Practices, Christi...CzechDreamin
 
Supercharge Salesforce Marketing Cloud: The Ultimate Apps Guide, Cyril Louis ...
Supercharge Salesforce Marketing Cloud: The Ultimate Apps Guide, Cyril Louis ...Supercharge Salesforce Marketing Cloud: The Ultimate Apps Guide, Cyril Louis ...
Supercharge Salesforce Marketing Cloud: The Ultimate Apps Guide, Cyril Louis ...CzechDreamin
 
How we should include Devops Center to get happy developers?, David Fernandez...
How we should include Devops Center to get happy developers?, David Fernandez...How we should include Devops Center to get happy developers?, David Fernandez...
How we should include Devops Center to get happy developers?, David Fernandez...CzechDreamin
 
Streamline Your Integration with Salesforce’s Composite API: A Consultant’s G...
Streamline Your Integration with Salesforce’s Composite API: A Consultant’s G...Streamline Your Integration with Salesforce’s Composite API: A Consultant’s G...
Streamline Your Integration with Salesforce’s Composite API: A Consultant’s G...CzechDreamin
 
Architecting for Analytics, Aaron Crear
Architecting for Analytics, Aaron CrearArchitecting for Analytics, Aaron Crear
Architecting for Analytics, Aaron CrearCzechDreamin
 
Ape to API, Filip Dousek
Ape to API, Filip DousekApe to API, Filip Dousek
Ape to API, Filip DousekCzechDreamin
 
Push Upgrades, The last mile of Salesforce DevOps, Manuel Moya
Push Upgrades, The last mile of Salesforce DevOps, Manuel MoyaPush Upgrades, The last mile of Salesforce DevOps, Manuel Moya
Push Upgrades, The last mile of Salesforce DevOps, Manuel MoyaCzechDreamin
 
How do you know you’re solving the right problem? Design Thinking for Salesfo...
How do you know you’re solving the right problem? Design Thinking for Salesfo...How do you know you’re solving the right problem? Design Thinking for Salesfo...
How do you know you’re solving the right problem? Design Thinking for Salesfo...CzechDreamin
 
ChatGPT … How Does it Flow?, Mark Jones
ChatGPT … How Does it Flow?, Mark JonesChatGPT … How Does it Flow?, Mark Jones
ChatGPT … How Does it Flow?, Mark JonesCzechDreamin
 
Real-time communication with Account Engagement (Pardot). Marketers meet deve...
Real-time communication with Account Engagement (Pardot). Marketers meet deve...Real-time communication with Account Engagement (Pardot). Marketers meet deve...
Real-time communication with Account Engagement (Pardot). Marketers meet deve...CzechDreamin
 
Black Hat Session: Exploring and Exploiting Aura based Experiences, Christian...
Black Hat Session: Exploring and Exploiting Aura based Experiences, Christian...Black Hat Session: Exploring and Exploiting Aura based Experiences, Christian...
Black Hat Session: Exploring and Exploiting Aura based Experiences, Christian...CzechDreamin
 
Sales methodology for Salesforce Opportunity, Georgy Avilov
Sales methodology for Salesforce Opportunity, Georgy AvilovSales methodology for Salesforce Opportunity, Georgy Avilov
Sales methodology for Salesforce Opportunity, Georgy AvilovCzechDreamin
 
5 key ideas for robust and flexible REST API integrations with Apex, Lucian M...
5 key ideas for robust and flexible REST API integrations with Apex, Lucian M...5 key ideas for robust and flexible REST API integrations with Apex, Lucian M...
5 key ideas for robust and flexible REST API integrations with Apex, Lucian M...CzechDreamin
 
Report & Dashboard REST API : Get your report accessible anywhere !, Romain Q...
Report & Dashboard REST API : Get your report accessible anywhere !, Romain Q...Report & Dashboard REST API : Get your report accessible anywhere !, Romain Q...
Report & Dashboard REST API : Get your report accessible anywhere !, Romain Q...CzechDreamin
 
No Such Thing as Best Practice in Design, Nati Asher and Pat Fragoso
No Such Thing as Best Practice in Design, Nati Asher and Pat FragosoNo Such Thing as Best Practice in Design, Nati Asher and Pat Fragoso
No Such Thing as Best Practice in Design, Nati Asher and Pat FragosoCzechDreamin
 
Why do you Need to Migrate to Salesforce Flow?, Andrew Cook
Why do you Need to Migrate to Salesforce Flow?, Andrew CookWhy do you Need to Migrate to Salesforce Flow?, Andrew Cook
Why do you Need to Migrate to Salesforce Flow?, Andrew CookCzechDreamin
 
Be kind to your future admin self, Silvia Denaro & Nathaniel Sombu
Be kind to your future admin self, Silvia Denaro & Nathaniel SombuBe kind to your future admin self, Silvia Denaro & Nathaniel Sombu
Be kind to your future admin self, Silvia Denaro & Nathaniel SombuCzechDreamin
 
Monitoring Automation Performance in Marketing Cloud Engagement, Daniela Vrbk...
Monitoring Automation Performance in Marketing Cloud Engagement, Daniela Vrbk...Monitoring Automation Performance in Marketing Cloud Engagement, Daniela Vrbk...
Monitoring Automation Performance in Marketing Cloud Engagement, Daniela Vrbk...CzechDreamin
 
The minimum-profile approach – the modern way to design an efficient security...
The minimum-profile approach – the modern way to design an efficient security...The minimum-profile approach – the modern way to design an efficient security...
The minimum-profile approach – the modern way to design an efficient security...CzechDreamin
 
Restriction Rules – The Whole Picture, Louise Lockie
Restriction Rules – The Whole Picture, Louise LockieRestriction Rules – The Whole Picture, Louise Lockie
Restriction Rules – The Whole Picture, Louise LockieCzechDreamin
 

Más de CzechDreamin (20)

Salesforce Forecasting: Evolution, Implementation and Best Practices, Christi...
Salesforce Forecasting: Evolution, Implementation and Best Practices, Christi...Salesforce Forecasting: Evolution, Implementation and Best Practices, Christi...
Salesforce Forecasting: Evolution, Implementation and Best Practices, Christi...
 
Supercharge Salesforce Marketing Cloud: The Ultimate Apps Guide, Cyril Louis ...
Supercharge Salesforce Marketing Cloud: The Ultimate Apps Guide, Cyril Louis ...Supercharge Salesforce Marketing Cloud: The Ultimate Apps Guide, Cyril Louis ...
Supercharge Salesforce Marketing Cloud: The Ultimate Apps Guide, Cyril Louis ...
 
How we should include Devops Center to get happy developers?, David Fernandez...
How we should include Devops Center to get happy developers?, David Fernandez...How we should include Devops Center to get happy developers?, David Fernandez...
How we should include Devops Center to get happy developers?, David Fernandez...
 
Streamline Your Integration with Salesforce’s Composite API: A Consultant’s G...
Streamline Your Integration with Salesforce’s Composite API: A Consultant’s G...Streamline Your Integration with Salesforce’s Composite API: A Consultant’s G...
Streamline Your Integration with Salesforce’s Composite API: A Consultant’s G...
 
Architecting for Analytics, Aaron Crear
Architecting for Analytics, Aaron CrearArchitecting for Analytics, Aaron Crear
Architecting for Analytics, Aaron Crear
 
Ape to API, Filip Dousek
Ape to API, Filip DousekApe to API, Filip Dousek
Ape to API, Filip Dousek
 
Push Upgrades, The last mile of Salesforce DevOps, Manuel Moya
Push Upgrades, The last mile of Salesforce DevOps, Manuel MoyaPush Upgrades, The last mile of Salesforce DevOps, Manuel Moya
Push Upgrades, The last mile of Salesforce DevOps, Manuel Moya
 
How do you know you’re solving the right problem? Design Thinking for Salesfo...
How do you know you’re solving the right problem? Design Thinking for Salesfo...How do you know you’re solving the right problem? Design Thinking for Salesfo...
How do you know you’re solving the right problem? Design Thinking for Salesfo...
 
ChatGPT … How Does it Flow?, Mark Jones
ChatGPT … How Does it Flow?, Mark JonesChatGPT … How Does it Flow?, Mark Jones
ChatGPT … How Does it Flow?, Mark Jones
 
Real-time communication with Account Engagement (Pardot). Marketers meet deve...
Real-time communication with Account Engagement (Pardot). Marketers meet deve...Real-time communication with Account Engagement (Pardot). Marketers meet deve...
Real-time communication with Account Engagement (Pardot). Marketers meet deve...
 
Black Hat Session: Exploring and Exploiting Aura based Experiences, Christian...
Black Hat Session: Exploring and Exploiting Aura based Experiences, Christian...Black Hat Session: Exploring and Exploiting Aura based Experiences, Christian...
Black Hat Session: Exploring and Exploiting Aura based Experiences, Christian...
 
Sales methodology for Salesforce Opportunity, Georgy Avilov
Sales methodology for Salesforce Opportunity, Georgy AvilovSales methodology for Salesforce Opportunity, Georgy Avilov
Sales methodology for Salesforce Opportunity, Georgy Avilov
 
5 key ideas for robust and flexible REST API integrations with Apex, Lucian M...
5 key ideas for robust and flexible REST API integrations with Apex, Lucian M...5 key ideas for robust and flexible REST API integrations with Apex, Lucian M...
5 key ideas for robust and flexible REST API integrations with Apex, Lucian M...
 
Report & Dashboard REST API : Get your report accessible anywhere !, Romain Q...
Report & Dashboard REST API : Get your report accessible anywhere !, Romain Q...Report & Dashboard REST API : Get your report accessible anywhere !, Romain Q...
Report & Dashboard REST API : Get your report accessible anywhere !, Romain Q...
 
No Such Thing as Best Practice in Design, Nati Asher and Pat Fragoso
No Such Thing as Best Practice in Design, Nati Asher and Pat FragosoNo Such Thing as Best Practice in Design, Nati Asher and Pat Fragoso
No Such Thing as Best Practice in Design, Nati Asher and Pat Fragoso
 
Why do you Need to Migrate to Salesforce Flow?, Andrew Cook
Why do you Need to Migrate to Salesforce Flow?, Andrew CookWhy do you Need to Migrate to Salesforce Flow?, Andrew Cook
Why do you Need to Migrate to Salesforce Flow?, Andrew Cook
 
Be kind to your future admin self, Silvia Denaro & Nathaniel Sombu
Be kind to your future admin self, Silvia Denaro & Nathaniel SombuBe kind to your future admin self, Silvia Denaro & Nathaniel Sombu
Be kind to your future admin self, Silvia Denaro & Nathaniel Sombu
 
Monitoring Automation Performance in Marketing Cloud Engagement, Daniela Vrbk...
Monitoring Automation Performance in Marketing Cloud Engagement, Daniela Vrbk...Monitoring Automation Performance in Marketing Cloud Engagement, Daniela Vrbk...
Monitoring Automation Performance in Marketing Cloud Engagement, Daniela Vrbk...
 
The minimum-profile approach – the modern way to design an efficient security...
The minimum-profile approach – the modern way to design an efficient security...The minimum-profile approach – the modern way to design an efficient security...
The minimum-profile approach – the modern way to design an efficient security...
 
Restriction Rules – The Whole Picture, Louise Lockie
Restriction Rules – The Whole Picture, Louise LockieRestriction Rules – The Whole Picture, Louise Lockie
Restriction Rules – The Whole Picture, Louise Lockie
 

Último

Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...apidays
 
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationFrom Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationSafe Software
 
Strategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a FresherStrategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a FresherRemote DBA Services
 
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...Neo4j
 
A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)Gabriella Davis
 
Tata AIG General Insurance Company - Insurer Innovation Award 2024
Tata AIG General Insurance Company - Insurer Innovation Award 2024Tata AIG General Insurance Company - Insurer Innovation Award 2024
Tata AIG General Insurance Company - Insurer Innovation Award 2024The Digital Insurer
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerThousandEyes
 
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024The Digital Insurer
 
Top 10 Most Downloaded Games on Play Store in 2024
Top 10 Most Downloaded Games on Play Store in 2024Top 10 Most Downloaded Games on Play Store in 2024
Top 10 Most Downloaded Games on Play Store in 2024SynarionITSolutions
 
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemkeProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemkeProduct Anonymous
 
Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)wesley chun
 
Scaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organizationScaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organizationRadu Cotescu
 
Boost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityBoost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityPrincipled Technologies
 
MINDCTI Revenue Release Quarter One 2024
MINDCTI Revenue Release Quarter One 2024MINDCTI Revenue Release Quarter One 2024
MINDCTI Revenue Release Quarter One 2024MIND CTI
 
Artificial Intelligence: Facts and Myths
Artificial Intelligence: Facts and MythsArtificial Intelligence: Facts and Myths
Artificial Intelligence: Facts and MythsJoaquim Jorge
 
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Miguel Araújo
 
Deploy with confidence: VMware Cloud Foundation 5.1 on next gen Dell PowerEdg...
Deploy with confidence: VMware Cloud Foundation 5.1 on next gen Dell PowerEdg...Deploy with confidence: VMware Cloud Foundation 5.1 on next gen Dell PowerEdg...
Deploy with confidence: VMware Cloud Foundation 5.1 on next gen Dell PowerEdg...Principled Technologies
 
presentation ICT roal in 21st century education
presentation ICT roal in 21st century educationpresentation ICT roal in 21st century education
presentation ICT roal in 21st century educationjfdjdjcjdnsjd
 
Data Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonData Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonAnna Loughnan Colquhoun
 
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...apidays
 

Último (20)

Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
 
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationFrom Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
 
Strategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a FresherStrategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a Fresher
 
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
 
A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)
 
Tata AIG General Insurance Company - Insurer Innovation Award 2024
Tata AIG General Insurance Company - Insurer Innovation Award 2024Tata AIG General Insurance Company - Insurer Innovation Award 2024
Tata AIG General Insurance Company - Insurer Innovation Award 2024
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
 
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
 
Top 10 Most Downloaded Games on Play Store in 2024
Top 10 Most Downloaded Games on Play Store in 2024Top 10 Most Downloaded Games on Play Store in 2024
Top 10 Most Downloaded Games on Play Store in 2024
 
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemkeProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
 
Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)
 
Scaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organizationScaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organization
 
Boost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityBoost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivity
 
MINDCTI Revenue Release Quarter One 2024
MINDCTI Revenue Release Quarter One 2024MINDCTI Revenue Release Quarter One 2024
MINDCTI Revenue Release Quarter One 2024
 
Artificial Intelligence: Facts and Myths
Artificial Intelligence: Facts and MythsArtificial Intelligence: Facts and Myths
Artificial Intelligence: Facts and Myths
 
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
 
Deploy with confidence: VMware Cloud Foundation 5.1 on next gen Dell PowerEdg...
Deploy with confidence: VMware Cloud Foundation 5.1 on next gen Dell PowerEdg...Deploy with confidence: VMware Cloud Foundation 5.1 on next gen Dell PowerEdg...
Deploy with confidence: VMware Cloud Foundation 5.1 on next gen Dell PowerEdg...
 
presentation ICT roal in 21st century education
presentation ICT roal in 21st century educationpresentation ICT roal in 21st century education
presentation ICT roal in 21st century education
 
Data Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonData Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt Robison
 
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
 

Salesforce Architecture framework, Martin Kona

  • 2. #CD19 ● 12x Salesforce certified App & System Architect ● 2x CPQ certified (Apttus & Bit2Win) ● TOGAF 9.2 Foundation and Certified levels ● Karaoke singer
  • 3. #CD19 ● Salesforce is usually implemented without any vision, roadmap or governance ● Customer is left with vague documentation/decision audit ● Green field projects are being delivered in lightning speed, but the technical debt is raising exponentially. It’s impossible to make simple changes in the future Why I think this is important
  • 4. #CD19 ● The Open Group Architecture Framework ● It is complex and generic framework Enterprise architecture methodology that offers a high-level framework for enterprise software development ● It is not a silver bullet ● It is open, google it! ● I can’t even introduce it in 50 minutes! And I’m not trained to do so  ● In our case, we will focus on Architecture Development Methodology #ADM Have you heard about TOGAF?
  • 5. #CD19 ● The result of continuous contributions from a large number of architecture practitioners ● It’s a project lifecycle ● Is iterative over the whole process, between phases and within phases What is ADM?
  • 6. #CD19 ● Identify business scenarios ● Identify stakeholders and business goals ● Define architectural principles Example: 80/20 rule, control technical diversity, data is an asset ● Establish architectural repository ● Generate first-cut high level description of baseline and target environments The Architecture Vision is essentially the architect's "elevator pitch“. A: Architecture vision phase
  • 7. #CD19 ● Iterate within three phases B, C and D ● Every phase should define following: 1. Describe Baseline Architecture 2. Develop Target Architecture 3. Analyze the gaps 4. Select relevant architecture viewpoints ● Repeating the cycle makes perfectly sense with Salesforce project, since OOTB or managed packages might drive or change the business processes. Architecture Development Iteration
  • 9. #CD19 ● View is developed from the architecture viewpoint, which addresses stakeholder’s concerns Views and Viewpoints
  • 10. #CD19 ● Define the actors using Salesforce and ideal license choices ● Refine business scenarios into business requirements ● Which business processes will be implemented or influenced by Salesforce? ● What is the org strategy? B: Business Architecture phase
  • 11. #CD19 ● What is our data architecture? ● What is our sharing architecture? ● What Lightning Apps are we implementing? ● What is our application roadmap? Are we planning to purchase managed package or implement it by ourselves? C: Information Systems Architectures phase
  • 12. #CD19 ● Design integration architecture (who is master of what, data flow, API) ● Define coding standards and architecture/patterns for custom development governed by code reviews ● Design environments strategy ● Identify technical risks and how to mitigate them D: Technology Architecture phase
  • 13. #CD19 ● Iterate within two phases E and F ● Outcome of the iteration is to gain buy-in to a portfolio of solution opportunities ● Another outcome is Migration plan from baseline to target Transition Planning iteration
  • 14. #CD19 ● Agile or Waterfall? => Wagile ● Schedule and estimate implementation roadmap ● Identify resource risks (do they know Salesforce? ) ● What is our release strategy? E: Opportunities and Solutions phase
  • 15. #CD19 ● Identify project dependencies (mainly integration services) ● What is our deployment strategy? Change set or IDE+MetadataAPI or Copado/Gearset? ● What is our test strategy? Apex positive & negative tests policy, manual/automated (Provar, Selenium)? ● What is our DATA conversion plan? F: Migration planning phase
  • 16. #CD19 ● Governance is defined as the processes that ensure the effective and efficient use of IT in enabling an organization to achieve its goals. ● Iterate within two phases G and H ● Initial iteration’s goal is to mobilize governance and change management process ● Subsequent iterations carry out the periodic reviews of changes to resolve issues and ensure compliance Architecture Governance iteration
  • 17. #CD19 ● Which teams are involved on the project and their impact? ● Establish effective Center of Excellence ● Establish Architecture Review Board to adhere to our architectural design and standards ● Define process to make decisions if something should be configuration or custom development ● What is our system administration model? G: Implementation Governance phase
  • 18. #CD19 ● How to manage changes? ● What should be categorized as hotfix? ● How to handle hotfix? Exception deployment rules? H: Architecture Change Management phase
  • 19. #CD19 ● Do your own research on IT frameworks ● Adapt them to your own project situation ● Governance on release process and deployments is always underestimated ● Even if no one from project is interested in architecture framework, use the phases as a personal checklist, document it and make it transparent. Others might follow. Key takeaways

Notas del editor

  1. Biggest issue with salesforce projects is that customer wants to just copy way of thinking from old system to Salesforce. Decision audit. Why it was implement in this way?
  2. Bullet – project situations can be wild Haven’t worked yet for customer with TOGAF established on enterprise level. Be the example, which others can follow!
  3. Long story short – it’s a list of phases and in every phase we focus on few Salesforce related project concerns, document them and solve them
  4. - - guide us with decisions
  5. elektrikar
  6. Mention ukrajinu, inhouse developers instead more expensive license to solve missing standard objects -> issues with managed packages John uses huge plate for dinner->Pick plate size accordingly to Johns dinner We should not just throw all processes to salesforce from old system. Are there any legal constraints to use more than one org? In different continent?
  7. Don’t copy data model, optimize Roles, territories, apex or external system?! Grouping of tabs and their visibility for actors Which apps will be the first one in Salesforce? How we decommission old systems? Managed package != OOTB, we need to pay support
  8. Mature company usually has API portal already, with small companies you need to document it by yourself Technical risk = External system does not support bulk api? => Increase of traffic will cause issues. Do we pay for bigger limit or modify external system?
  9. - - Do we need to invest more in governance, code reviews etc? Chaotic, every 2 weeks, as salesforce?
  10. 80/20, ako sa to riesilo, review board, odkazovat sa na arch. principle
  11. Who approves the changes? How to plan them? So they wont skip the planning with “hotfix”
  12. Its usually a bottleneck on the projects