Preview the results of DATIS' annual State of Workforce Management survey and discover the trends and initiatives executives are focusing on in 2019.

1. z
2019 State of Workforce Management
Survey Results
The latest insights
from industry executives

2. INTRODUCTION
• 2019 State of Workforce Management survey
• Explore the initiatives executives are focusing on this year
• Discuss how initiatives have changed over the past three years
• Q&A at end of session

3. SURVEY DEMOGRAPHICS
• Health and Human Services organizations
• CEOs, HR, Finance, IT, Operations, and Other Executives
• Organizations with at least 200 employees

4. RESPONDENT DEMOGRAPHICS
26.4%
25.4%16.6%
14%
13.5%
4.1%
CEO
HR Executive
Operations Executive
Finance Executive
Other Executive
IT Executive
26.4%
25.4%
16.6%
14%
13.5%
4.1%
Generation X (38 – 53)
Bay Boomers (54 – 72)
Millennials (22 – 37))
Traditionalists (73 – 90)
46.6%
39.4%
13.5%
.5%
.5%
46.6%
39.4%
13.5%
Which best represents your job function within
your organization?
Which generation do you identify with?

5. ORGANIZATION DEMOGRAPHICS
34.2%
29%
15%
8.8%
8.3%
4.7%
201 – 350
351 – 500
501 – 750
1001 – 2000
751 – 1000
> 2000
34.2%
29%
15%
8.8%
8.3%
4.7%
Steady Growth
Restructuring
Turnaround
Rapid Growth
Decline
64.2%
16.1%
11.4%
7.8%
.5%
.5%
46.6%
39.4%
13.5%
How many employees does your organization
currently employ?
How would you describe your organization’s current
business stage?
13.5%

6. SERVICES PROVIDED
69.9%
45.6%
38.9%
31.6%
28.5%
25.9%
23.8%
18.7%
16.6%
11.4%
11.4%
8.3%
Mental/Behavioral Health
Child and Family
Substance Use Disorders/Rehabilitation
Intellectual and Developmental Disorders (IDD)
Education
Autism Spectrum Disorder
Senior Care
Primary Care
Long-Term Care
Acute Care
Other
Hospice

7. 1. Increasing Employee Engagement
2. Recruiting and Retaining Top Talent
3. Investing in Digital Tools and Strategies
4. Maintaining Regulatory Compliance
5. Talent Management
6. Managing Labor Costs
7. The Evolving HHS Industry
8. Business Intelligence
9. Cross-Functional Teams
10. Managing a Multi-Generational Workforce
2019 PRIORITIES

8. INCREASING EMPLOYEE ENGAGEMENT

9. • 87% make a conscious effort to engage employees
• 63% regularly collect feedback from employees
• 76% believe their employees are emotionally invested
in their work
• 63% believe their employees would recommend their
organization as a great place to work
KEY INSIGHTS

10. KEY STRATEGIES
• What executives are currently doing:
• Providing professional development/learning opportunities (75%)
• Developing an employee recognition program (73%)
• What executives plan to implement in 2019:
• Running employee surveys to measure engagement and make improvements (28%)
• Offering opportunities for career advancement (27%)
• What executives have no plan to do:
• Improving work-life balance through flexible schedule, etc. (28%)
• Creating an employee wellness program (19%)

11. RECRUITING AND RETENTION

12. KEY INSIGHTS
• 60% make an active effort to retain top talent
• 40% are able to attract top talent
• 41% have an efficient hiring process
• 48% have a smooth onboarding process

13. KEY OBSTACLES
• Inability to offer competitive
pay and benefits (33%)
• High turnover rates (26%)
• Lack of qualified applicants (23%)
Inability to offer competitive pay
and benefits
34.4%
.9%
34.4%
25.7%
24.8%
What is the biggest obstacle your organization faces when it
comes to recruiting top talent?
4.8%
4.8%
3.8% .9%
High turnover rates25.7%
Lack of qualified applicants24.8%
Lack of recruiting strategy4.8%
Finding the right job boards to
post positions
4.8%
Long recruiting cycles3.8%
Other.9%
None of the above.9%

14. THE DRIVE TOWARDS DIGITAL

15. KEY INSIGHTS
• 67% use digital tools to increase collaboration and productivity
• 67% use digital tools to streamline and automate operations
• 57% have seen a return on investment

16. PROGRESS ON DIGITAL INVESTMENTS
• 30% plan to invest in new tools and
strategies this year
• 26% use have already invested in
new digital tools and strategies
• 6% do not feel they have the time
or resources
We plan to invest in new digital
tools or strategies in 2019
30.7%
.9%
34.4%
25.7%
24.8%
What is the biggest obstacle your organization faces when it
comes to recruiting top talent?
We have invested in new digital
tools or strategies already
26.7%
We have evaluated our digital
tools and identified gaps
21.3%
We have researched the current
market to see what relevant digital
tools are available.
12%
We would like to invest but do
not have the time or resources
6.7%
I don’t know2.7%
24.8%
24.8%

17. ADDITIONAL SURVEY REPORT INSIGHTS
• 73% said they feel ”very” or “extremely” prepared to address regulatory
compliance in 2019
• 54% of organizations still rely on the annual review to assess employee
performance – but those with more frequent appraisals reported better
talent management results
• 86% of organizations have employees that work in multiple cost centers
• 70% say they experience information silos between departments

18. LOOKING AHEAD
Most organizations expect their headcount to increase
slightly and their workforce management budget to
increase slightly in 2019.
43% of executives reported that they had met their
workforce management goals in 2018.

19. Questions?
Let’s Talk!
info@datis.com
877.386.1355

20. Thank You For Joining Us