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Social media
rehab
#CASE2DC
@DOBIEST
About me
Senior writer and social media
manager at West Virginia University
What we found
1
We were too
decentralized.
2
We weren’t on
the cutting edge.
3
We weren’t
real enough.
4
We did some
cool things, but
nobody knew.
Our 10 steps to recovery
1. We need personality
2. We need goals
3. We need a social media
managers group
4. We need student
ambassadors
5. We need a new social
media hub
6. We need Snapchat
7. We need to be smart
marketers
8. We need a campaign
9. We need to be social
consultants
10. We need to share our
successes
We did some
cool things, but
nobody knew.
1
We’re proud Mountaineers – the proudest. We’ll wear
the gold and blue on our sleeves and scream our
successes atop every mountain. As many fellow
Mountaineers, we’ll showcase a friendly and welcoming
attitude, especially to those touching our University in
some way. We’ll have fun and joke but can show a
serious side when needed. We’re the biggest
Mountaineer fan we know.
Our personality
@UWMadison
We need
GOALS
2
1) Engage more with prospective and admitted students
2) Find more “celebrities”
3) Develop more consistent ways to report and analyze
Spring 2015
social media goals
We need
A SOCIAL MEDIA
MANAGERS GROUP
3
We need
STUDENT
AMBASSADORS
4
We need
A NEW HUB FOR
SOCIAL MEDIA
5
6
We need
SNAPCHAT
of college students use Snapchat.
7
8
6 millionimpressions on
Facebook and Twitter.
$6,000
in sales of
officially licensed gear.
9
10
We need
TO SHARE
OUR SUCCESSES
How things
CHANGED
1
We think a lot
before we act.
2
Social media
is finally on
our radar.
3
We’re working
more closely
with others.
And, most
importantly …
4
We’re speaking to
the right people on
the right platform in
the right language.
Tips to create
CHANGE
1
Create realistic,
relevant goals.
2
Find out more
about your
audience.
3
Take chances.
4
Take your
social media to
rehab every year.
Questions?

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Social Media Rehab

Notas del editor

  1. Today I’m going to show you the findings of that week-long look … and how we’ve moved forward with our social media based on that “rehab”