1. PERSONAL DETAILS
FIRST NAME: Dakalo
SURNAME: Mapholi
IDENTITY NUMBER: 8912285943088
MARITAL STATUS: Single
GENDER: Male
RESIDENTIAL ADDRESS: No 2037 finger leaf street
Boksburg, Mapleton Ext 12
1459
LANGUAGES: Venda, English, Zulu, Xhosa and Sotho
CRIMINAL RECORD: None
DRIVERS LICENSE: C1
CONTACT NUMBERS: 084 901 6683
E-MAIL: Dk0587023@gmail.com
EDUCATIONAL QUALIFICATIONS
SECONDARY EDUCATION
LAST SCHOOL ATTENDED: Nngweni Secondary School
YEAR OBTAIN: 2008
HIGHEST GRADE PASSED: Grade 12
SUBJECTS PASSED: English
Tshivenda
Life Orientation
Accounting
Business Studies
Economics
Mathematics
INSTITUTION CENTRAL JOHANNESBURG COLLEGE

2. COURSE: National Diploma in Business Management
YEAR: 2014
MAJOR SUBJECTS: Introduction Accounting N4
Communication Management N4
Entrepreneurship & Business Management N4 N5
N6
Computer Practice N4 N5 N6
Sales Management N5 N6
Public Relation N5 N6
WORKING EXPERIENCE
POSITION: Administrative Clerk/Data Capturer
PERIOD: January 2013 to July 2014
CAMPANY: Central Johannesburg College
DUTIES:
 ACA- Print Results of Previous Exam
 Cash allocation and reconciliation
 Daily management of debts and collections
 Full accountability of all allocated
 Meeting monthly and yearly targets
 Liaison with the customer service area manager with regard to the status
 All administrative duties, including professional electronic communication with a
client
 Managing credit control and debt management activities
 Visitation to customer from time to time
 Give customer/student information
 Answering calls
 Helping customer/ student with quires
 Print Dummy class registers as required
 Draw attendance, special and other report up
 Keep and update student files in your department
 Check student records of old students in ARCHIVES
 Produce a record of past students – achievers
 Filling
 Printing of students cards

3.  Enrolling of students and capturing of information in prescribed format onto ITS
system
 Performing miscellaneous job-related duties as assigned
 Registration class tests, term marks, attendance register
 Compile and edit reports relevant to queries.
 Collate reports and financial documentation for the chief directorate.
 Provide administrative support to the office of the chief director when necessary.
POSITION: Admissions Officer & Data Analyst
PERIOD: December 2014 to Present
CAMPANY: Monash South Africa
DUTIEIS:
• Run a weekly Sales Progress admissions reports for electronic distribution
Key Selection Criteria
 Accurate and effective data entry and analysis skills;
 High level of proficiency in software packages including Microsoft Word, Excel and
Access;  The ability to work as part of a team in a rapidly changing environment;
 The ability to work effectively under pressure, organize work flows and manage a wide
range of tasks
• To ensure Admissions unit is appropriately resourced to deliver high quality
service and business continuity.
• To process international and domestic applications within limited timeframe as
to assist in conversion rate of application to offer.
The Admissions unit aims to:
• Provide seamless service delivery of high quality customer service to students and
other stakeholders
• Adhere to Monash Admissions Policy, business processes and systems which
enables
the institution to select students who are able to complete their programme
• Align itself with strategic plans of Monash South Africa
Major accountabilities of the position
• Provide professional client service
• Provide advice that is consistent with Monash policies and procedures
• Capture, upload, assess and provide feedback on applications in accordance with
Admissions service level agreements as well as Monash Admissions Policy
includes eAdmissions)
• Work collaboratively with all teams
• Coordinate large mail-outs
• Ensure data accuracy by performing regular data audits
• Provide application support to International and Domestic
Key result areas
• Provide accurate, complete and timely advice (direct, phone, e-mail, written) to
prospective and current students and staff that is consistent with University and

4. School policies and procedures
INITIAL
• Conduct and/or participate in reviews of processes, documentation and service
delivery and make recommendations for improvements to student service
operations
• Assist in the resolution of disputes
• Capture and record applications, forms and requests, as required
• Work collaboratively with all teams and groups
• Attend to large-scale mail-outs to students
• Perform admissions data audits to ensure accuracy of student records
• A tertiary qualification with subsequent relevant experience. Applicant without a
tertiary qualification but with extensive experience and specialist expertise in the key
selection responsibilities may also be considered.
• A high level of written and verbal communication skills for interaction with student
and staff at all levels across a wide range of areas.
• A high level of accuracy and attention to detail in the recording of student records.
• A high level of proficiency in computer usage, including Word, Excel and other
Windows operating systems as well as student and other administration systems, eg
Callista.
• Aility to work well within a team under stressful seasonal load
• Knowledge of National Qualifications Framework and Umalusi will be advantageous
REFFERENCES
CONTACT PERSON: Ms B Mpofu
CAPACITY: Snr Admissions Officer
COMPANY: Monash University
CONTACT DETAILS: 011 950 4293/076 222 7845
CONTACT PERSON: Mrs AE DE AVEIRO
CAPACITY: Administration Officer
COMPANY: Central JohannesburgCollege
CONTACT DETAILS: (011)351 6010/(074) 522 0854
CONTACT PERSON: Mrs PT Mokgoti
CAPACITY: Personal Banking
COMPANY: FirstRandBank
CONTACT DETAILS: (011) 632 0984/ (072) 886 2383