1. Dale D. Glover
‍‍Dale‍D.‍Glover
17 Fox Hill Lane, E. Sandwich, MA 02537 | 774-413-9825 | daledglover@outlook.com
Objective
To find a market leading company where my extensive managerial experience and transportation knowledge will add value and provide the
opportunity for career advancements
Skills & Abilities
MANAGEMENT
 25+ years of experience with direct supervision of; training, hiring, yearly objective setting and reviews of a staff of 10+ employees
COMMUNICATION
 Superior written and verbal skills which foster quick relationship building with direct employees, key strategic customers, and
executive management
LEADERSHIP
 Unmatched work ethic. Consistently managed teams that met and exceeded all annual corporate, team and personal objectives
Experience
FACILITIES, EQUIPMENT & WAREHOUSE MANAGER | HUMBOLDT | CANTON, MA, FEBRUARY 2008-PRESENT
 Scheduled and controlled the flow of tonnage in and out of warehouse of household goods, freight and parcels
 Planned and supervised personnel to support a 100,000 square foot warehouse on a daily basis to maximize efficiency
 Processed warehouse documents to consistently maintain accurate monthly billings
 Cleared‍and‍entered‍all‍services‍related‍to‍warehouse‍activities‍in‍‘Mover Suite’‍on‍a‍daily‍basis
 Set goals/objectives for all warehouse personnel to ensure efficiency and accountability of all tasks
 Instrumental‍in‍planning‍and‍installing‍the‍‘Windfall Scanning System’‍for‍tracking‍of‍orders‍in‍and‍out
o 2,600 vaults and 800 rack locations
 Responsible for claims management
o Reduced warehouse claims liability to 4% from 11% through proper and accurate exceptions being taking on all orders
 *10% is the national ‘United Van Lines’ quarterly reported average
 Assisted Operations Department in dispatch and planning activities

2. Dale D. Glover
Experience
OPERATIONS MANAGER | MCKEES MOVING & STORAGE, AGENT FOR BEKINS VAN LINES | WEYMOUTH, MA, 2005-2007
 Managed Operations Department of Household Goods and Commercial Moving & Storage
o Increased revenues to $2M, ranking eight (8) among all Bekins agents for sales and service
 Supervised a 30,000 square foot household goods/commercial warehouse which included 600 vaults and a commercial racking system
o Reduced warehouse claims by 22% through proper OS & D reporting
 Scheduled and dispatched all local, short haul and interstate drivers and crews
 Recruited and filled all available owner operator positions in accordance with Bekins Van Lines booking to hauling ratios
o Increased hauling fleet by 30% to 12 total drivers
 Managed and recruited workforce to accommodate seasonal capacity needs
o Increased workforce from 12 to 20 packers and movers
o Developed and enforced Service and Uniform Standards Policy for all drivers/movers
 Conducted monthly staff meetings for the purpose of training and safety
 Upheld all vehicles on preventative maintenance schedule including DOT inspections, which resulted in zero (0) violations
FLEET MANAGER | GRAEBEL EASTERN MOVERS | MOORESTOWN, NJ, 2001-2004
 Directed all local and interstate transportation of household goods and special products. Planned/scheduled LTL and truckload
shipments including tradeshow freight
 Coordinated International Import & Export shipments for delivery and shipping
o Increased Hauling Fleet by 12% to 35 total drivers
 Recruited and managed CDL A&B drivers for local and interstate hauling operations
o Increased Line Haul Transportation Revenues from $2.5M to over $3M
 Dispatched outbound and backhaul shipments
 Managed customer service related issues with national accounts and COD customers
TERMINAL MANAGER | MAYFLOWER TRANSIT, INC. | WILMINGTON, DE, 1987-2001
 Directed overall operation of a service company that included warehousing and trucking of household goods and electronic equipment
o Managed a 30,000 square foot warehouse for household goods, special products, and systems furniture
o Increased Warehouse Revenues by 30% and Reduced Warehouse Claims by 18%
 Conducted all local and interstate operations with respect to scheduling, hauling, personnel recruitment, training safety and customer
service
o Received OSHA Safety Award for two consecutive years
 Coordinated employee transfers for Fortune 500 companies for local and interstate moving
o Increased Branch Revenues from $800K to over $2.5M by negotiating agreements with both MBNA America and E.I. DuPont
for Residential and Commercial moves
 Developed and managed Financial P&L Budget Statement
 Managed and directed activities of all office employees, customer service, sales and dispatch. Staff size consisted of ten drivers, two
warehouse managers, three administrative personnel, and two sales representatives
Education
B.A. PRE-LAW | 1974 | HIGH POINT UNIVERSITY, NORTH CAROLINA
Major: History & Political Science
Minor: Business