12-13 InsideSales Introduction
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This document discusses an accelerated sales performance platform that uses communication, gamification, prediction, and data visualization techniques. It provides insights into typical sales challenges like lack of production activity, connections, and conversions. The platform claims to improve key sales metrics like production, revenue per contact, and conversion rates by 5-10x through features like dynamic contact lists, predictive scoring, gamification, and an immersive data experience center. It is a top sales acceleration app on Salesforce with positive customer testimonials about increased productivity and major revenue gains.
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12-13 InsideSales Introduction
- 2. • Sales Operation Discussion • Corporate Review • IS Solution Pillars • Communication Platform • Gamification • Predictive • Data Visualization • Q&A – Next Actions
- 3. • #1 Sales Acceleration Platform • #2 Paid AppExchange Application • Inside & Outside Sales Solution • Enterprise Proven • PCI & HIPA Compliant • #75 on Tech 200 Fastest Growing • HQ: Silicon Slopes, UT
- 5. • Lack of Production Activity • Lack of Connects • Lack of Conversions • Lack of Timely Contact • Lack of Objective Closed Loop Data
- 6. • 5-10X Production Improvement • 30-60% RPC Improvement • 25-40% TQO Improvement • 15-25% Conversion Improvement • Complete Data and Audio Capture
- 8. voice | email | sms | fax
- 10. • Local Presence • Leave Voice Message
- 11. • Local Presence • Leave Voice Message • Native Salesforce Reporting
- 12. Typical Approach • Local Presence • Leave Voice Message • Native Salesforce Reporting • Dynamic SEEK Lists 8 AM 9 AM 10 AM 11 AM 12 P
- 13. Dynamic Seek Lists • VP Marketing • Local Presence • Leave Voice Message • Native Salesforce Reporting • Dynamic SEEK Lists • 10am-11am local time • East coast • Latest trade show • Dialed less than 6 times • Last dial at least 3 days ago 8 AM 9 AM 10 AM 11 AM 12 P
- 14. 100x • Local Presence • Leave Voice Message • Native Salesforce Reporting • Dynamic SEEK Lists • Immediate Response more likely to contact 21x more likely to qualify
- 15. • Additional Inbound Fields • How Many Calls were Missed? • Which Inbound Numbers Perform the best? • What is my Service Level? • How many people called into LP #’s? • Required Intro Message on ACDs
- 16. • Flexible recording options • Management call monitoring • Complete auditability
- 17. points| leaderboards | badges
- 19. • Points • Leaderboards • Badges • Throwdowns • Notifications
- 23. Excellent Likelihood • Neural Score • Likelihood to Qualify & Close Average Likelihood Poor Likelihood
- 24. Typical List • Neural Score • Likelihood to Qualify & Close • Neural Sort • Likelihood to Contact
- 25. Typical List • Neural Score • Likelihood to Qualify & Close • Neural Sort • Likelihood to Contact = High Contactability
- 26. Neural Sort • Neural Score • Likelihood to Qualify & Close • Neural Sort • Likelihood to Contact = High Contactability
- 27. • Neural Score • Neural Sort • Neural Notifications Variant #4 – Punch me innice face! the #3 #2 Tell it to me colorfully #1 straight "Perhapstarget!" – contact away close "Stay Smith is are not as almost fromwe Careful, John Smith has Smith ispassedto John on you one John powerful as thought ." – Kontactor is about passing .you in the King Kontactor to you in the. KingJohn Smithchallenge. pass you in the working, and stay on challenge. KeepKing Contactor challenge. Time to focus and stay ahead. top!
- 33. “62% incease in “Increased Productivity contacts, 18% “The Key” Increase” “Major Revenue 10 Fold” -Charlie Fenning increase in Sales” - Mike Hansen - Chris Jensen - Jack Baldwin
- 34. “The Key” – Charlie Fenning “62% increase in contacts, 18% increase in Sales” – Jack Baldwin “Incresed Productivity 10 Fold” – Chris Jensen “Major Revenue Increase” – Mike Hansen “62% incease in “Increased Productivity contacts, 18% “The Key” Increase” “Major Revenue 10 Fold” -Charlie Fenning increase in Sales” - Mike Hansen - Chris Jensen - Jack Baldwin