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PRISM Group

Re-Admission Prevention agents
customize post-discharge RED Care
Plans by searching each EMR
Dan Corwin, Architect,
Lexikos Corporation
solution overview
High level solution –
    PRISM uses a portable Daily News web app to help mine the EMR of
    each patient, especially its notes. It seeks specific "clinical conditions
    of interest“ cited in RAP Policies, and alerts caregivers to them.

Our challenge goals -
  1. “Train" this app to alert intelligently about serious patient discharge
    conditions causing poor outcomes, then help a discharge specialist to
    extend a “RED Care Plan” so it custom-counters all their effects
  2. Extensions should engage the patient on such condition-specific
    threats, tap his external support network for help on them, and arrange
    for after-discharge patient surveillance measures when required.

Healthcare and business problems addressed
   Rapidly improve patient outcomes for serious discharge conditions and
    quickly reduce high re-admission rates for client departments.
“RAP Policies” drive searches

PRISM regularly compares
all RAP Policies approved
by the hospital with the
EMR of every in-patient.

Matches suggest Chapters
of a Discharge Guideline,
customized to that patient
usability and design – part 1
Our PRISM search agents run 7/24 behind institutional firewalls, automatically
analyzing EMRs for all patients scheduled for certain types of departmental
medical exams or procedures.

Basically, the agents monitor each EMR for possible future problems, to be
systematically sought as part of pre-defined departmental policies.

 When any authorized user reviews in PRISM’s Daily News display the EMR of
a patient scheduled for a covered procedure, that display may raise visual
warnings. If so, it also offers to “justify" those alerts by using browser-based
links to the specific medical records it noticed as relevant.

Our background EMR searches routinely save busy caregivers time, and
sometimes they point out specific medical issues or hazards which the
caregivers did not expect – a valuable RAP service.
Policy alerts drive Care Plans




                           Alerts are set
             Pharmacy      for the patient
             Therapist         support
              Family           network
              others
usability and design – part 2
 For pre-discharge patients with serious illnesses, optimum use of PRISM
 technology may require a trained "discharge specialist“, whose patients can
 get specially encouraged and motivated and trained to stay healthy.

 By clicking on visual alerts from Daily News, a "discharge specialist“ can
 quickly locate RED Care Plan “chapters" pre-customized to each patient’s
 special conditions. Then s/he can quickly configure each such chapter by
 using embedded web forms designed to help handle its specific threat.

 Better patient education is a central goal of providing each RED Care Plan
 chapter. PRISM lets this goal be realized more quickly and effectively by
 using semi-standard EMR searches and RED Care Plan “chapters"
usability and design – part 3
   Executable partner applications, even if simple, can help out
    enormously by making the basic Care Plan suggested by PRISM
    more effective. It is shared data that helps integrate and unify
    caregivers, the patient, and her external support network.

   Through NetDelivery, key external supporters and caregivers can get
    copies of the Care Plan extensions to help unify patient support. To
    make it seem interactive, active reminders for the patient or her
    support network can be easily scheduled.

   If scheduled, HealthBotz applications can implement pro-active
    patient surveillance as necessary through lab test result graphing,
    tracking mobile medical devices, monitoring prescription refill, and
    social media questions and alerts directed to various human
    supporters.
development stage
    PRISM’s main EMR search engine is highly functional, and its
    browser-based Daily News UI works okay for simple alerting. Both
    parts are being polished. So are our main partner applications.

       1) NetDelivery runs as a co-process inside the hospital and
       helps with EMR imports and web-based document transport

        2) HealthBotz runs in the cloud. It handles remote access to
       Internet services and devices, plus care plan assembly

    RAP Policies and related Chapters of care plan documents for
    specific discharge conditions are the main artifacts still needed.
    Each is merely XHTML – a pair of web pages that effectively
    summarize the “standard of care” for one condition, phrased and
    configured to directly control all the other elements above
.
integration description
   Allscripts Care Management suite runs under the ASP model - up in the
    cloud. You can already access many forms of data on each patient there,
    even EMRs from competing systems.

   Your suite seems the host PRISM really needs to establish good RAP
    Policies, and your Care Management suite in turn would benefit from
    PRISM’s executable components – it seems an easy, two-way fit.

   Like an HIE, your suite could readily use and/or redistribute our RAP
    Policies & PRISM search agents. It can also support PRISM “follow-up”
    agents with medications-tracking software agents for patients.
Go to Market Plans – part 1
   PRISM intends to beta test our working system for improving
    discharge procedures in Q2 at hospitals now using NetDelivery.

   Candidates are not yet chosen, but one major selection criteria is
    that each one did poorly on a recent CMS evaluation for excess re-
    admission rates in Heart Attack, Heart Failure, and/or Pneumonia
    discharges. We will work with each beta department's "discharge
    specialist" to quickly affect meaningful and measurable changes

   The specific RAP Policy Set we add to each departmental beta
    site, plus its semi-automatic aggregation into new local executable
    Care Plans, will be driven by local need, then steadily tested and
    refined. Before we end beta testing, we expect each customer’s
    re-admission rates to improve significantly.
Go to Market Plans – pt 2
 Once our RAP Policy Set is better developed, we hope to find regional
 groups and Health Information Exchanges who will use it as well, and who
 help us to distribute our PRISM code into the regional hospitals using them.

 Success seems likely, because state plans such as RARE (MN) have
 already strongly advocated such systematic programs for improving
 discharges. We are working with others like DHIN (DE) to refine our PRISM
 design model

  Post-beta pricing for RAP search agents and policies is now estimated for a
 medium sized hospital at $10,000 per discharge type, plus Daily News
 install fees, with a 20% annual support charge for ongoing enhancements.

 If in 2013 we get even 100 hospitals buy in, every type of re-admission rate
 we improve should return PRISM revenues of $1 million. This, plus the
 healthcare cost savings, seems ample to financially justify development
Our video demo shows how
RAP Policy web pages work


 http://www.youtube.com/watch?v=7W2VtkLa1F


 PRISM runs 7/24 as a background “expert” system. It analyses
 each scheduled EMR and suggests needed RAP Policies.

 Daily News screens show visual alerts, but parts are still in
 coding. So are Guideline screens, plus HealthBotz screens.
 Both will come from our DataBotz UI partner, whose concurrent
 proposal shows Care Plan chapters configured for “diabetes” .
Why select PRISM RAP agents
to lower Re-Admission rates?

   PRISM's 7x24 semantic analysis of clinical notes could offer Allscripts some
    subtle new powers in Care Management. Because PRISM works from
    textual notes and standard medical vocabulary, it is at core mostly EMR-
    vendor-agnostic. We will search whatever notes might get imported

   By using us as a supplier of PRISM searches and related RAP Policies (just
    as our HIE distributors will), Allscripts could quickly offer text mining alerts
    and "executable” RAP Care Plan extensions that really succeed.
.
   But Allscripts could do all this on the national scale, not regionally. Give
    PRISM a chance to move ahead by funding us; and we'll return the favor.

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Re-Admit Prevention - Feb 2013 draft

  • 1. PRISM Group Re-Admission Prevention agents customize post-discharge RED Care Plans by searching each EMR Dan Corwin, Architect, Lexikos Corporation
  • 2. solution overview High level solution – PRISM uses a portable Daily News web app to help mine the EMR of each patient, especially its notes. It seeks specific "clinical conditions of interest“ cited in RAP Policies, and alerts caregivers to them. Our challenge goals - 1. “Train" this app to alert intelligently about serious patient discharge conditions causing poor outcomes, then help a discharge specialist to extend a “RED Care Plan” so it custom-counters all their effects 2. Extensions should engage the patient on such condition-specific threats, tap his external support network for help on them, and arrange for after-discharge patient surveillance measures when required. Healthcare and business problems addressed Rapidly improve patient outcomes for serious discharge conditions and quickly reduce high re-admission rates for client departments.
  • 3. “RAP Policies” drive searches PRISM regularly compares all RAP Policies approved by the hospital with the EMR of every in-patient. Matches suggest Chapters of a Discharge Guideline, customized to that patient
  • 4. usability and design – part 1 Our PRISM search agents run 7/24 behind institutional firewalls, automatically analyzing EMRs for all patients scheduled for certain types of departmental medical exams or procedures. Basically, the agents monitor each EMR for possible future problems, to be systematically sought as part of pre-defined departmental policies. When any authorized user reviews in PRISM’s Daily News display the EMR of a patient scheduled for a covered procedure, that display may raise visual warnings. If so, it also offers to “justify" those alerts by using browser-based links to the specific medical records it noticed as relevant. Our background EMR searches routinely save busy caregivers time, and sometimes they point out specific medical issues or hazards which the caregivers did not expect – a valuable RAP service.
  • 5. Policy alerts drive Care Plans Alerts are set Pharmacy for the patient Therapist support Family network others
  • 6. usability and design – part 2 For pre-discharge patients with serious illnesses, optimum use of PRISM technology may require a trained "discharge specialist“, whose patients can get specially encouraged and motivated and trained to stay healthy. By clicking on visual alerts from Daily News, a "discharge specialist“ can quickly locate RED Care Plan “chapters" pre-customized to each patient’s special conditions. Then s/he can quickly configure each such chapter by using embedded web forms designed to help handle its specific threat. Better patient education is a central goal of providing each RED Care Plan chapter. PRISM lets this goal be realized more quickly and effectively by using semi-standard EMR searches and RED Care Plan “chapters"
  • 7. usability and design – part 3  Executable partner applications, even if simple, can help out enormously by making the basic Care Plan suggested by PRISM more effective. It is shared data that helps integrate and unify caregivers, the patient, and her external support network.  Through NetDelivery, key external supporters and caregivers can get copies of the Care Plan extensions to help unify patient support. To make it seem interactive, active reminders for the patient or her support network can be easily scheduled.  If scheduled, HealthBotz applications can implement pro-active patient surveillance as necessary through lab test result graphing, tracking mobile medical devices, monitoring prescription refill, and social media questions and alerts directed to various human supporters.
  • 8. development stage PRISM’s main EMR search engine is highly functional, and its browser-based Daily News UI works okay for simple alerting. Both parts are being polished. So are our main partner applications. 1) NetDelivery runs as a co-process inside the hospital and helps with EMR imports and web-based document transport 2) HealthBotz runs in the cloud. It handles remote access to Internet services and devices, plus care plan assembly RAP Policies and related Chapters of care plan documents for specific discharge conditions are the main artifacts still needed. Each is merely XHTML – a pair of web pages that effectively summarize the “standard of care” for one condition, phrased and configured to directly control all the other elements above .
  • 9. integration description  Allscripts Care Management suite runs under the ASP model - up in the cloud. You can already access many forms of data on each patient there, even EMRs from competing systems.  Your suite seems the host PRISM really needs to establish good RAP Policies, and your Care Management suite in turn would benefit from PRISM’s executable components – it seems an easy, two-way fit.  Like an HIE, your suite could readily use and/or redistribute our RAP Policies & PRISM search agents. It can also support PRISM “follow-up” agents with medications-tracking software agents for patients.
  • 10. Go to Market Plans – part 1  PRISM intends to beta test our working system for improving discharge procedures in Q2 at hospitals now using NetDelivery.  Candidates are not yet chosen, but one major selection criteria is that each one did poorly on a recent CMS evaluation for excess re- admission rates in Heart Attack, Heart Failure, and/or Pneumonia discharges. We will work with each beta department's "discharge specialist" to quickly affect meaningful and measurable changes  The specific RAP Policy Set we add to each departmental beta site, plus its semi-automatic aggregation into new local executable Care Plans, will be driven by local need, then steadily tested and refined. Before we end beta testing, we expect each customer’s re-admission rates to improve significantly.
  • 11. Go to Market Plans – pt 2 Once our RAP Policy Set is better developed, we hope to find regional groups and Health Information Exchanges who will use it as well, and who help us to distribute our PRISM code into the regional hospitals using them. Success seems likely, because state plans such as RARE (MN) have already strongly advocated such systematic programs for improving discharges. We are working with others like DHIN (DE) to refine our PRISM design model Post-beta pricing for RAP search agents and policies is now estimated for a medium sized hospital at $10,000 per discharge type, plus Daily News install fees, with a 20% annual support charge for ongoing enhancements. If in 2013 we get even 100 hospitals buy in, every type of re-admission rate we improve should return PRISM revenues of $1 million. This, plus the healthcare cost savings, seems ample to financially justify development
  • 12. Our video demo shows how RAP Policy web pages work http://www.youtube.com/watch?v=7W2VtkLa1F PRISM runs 7/24 as a background “expert” system. It analyses each scheduled EMR and suggests needed RAP Policies. Daily News screens show visual alerts, but parts are still in coding. So are Guideline screens, plus HealthBotz screens. Both will come from our DataBotz UI partner, whose concurrent proposal shows Care Plan chapters configured for “diabetes” .
  • 13. Why select PRISM RAP agents to lower Re-Admission rates?  PRISM's 7x24 semantic analysis of clinical notes could offer Allscripts some subtle new powers in Care Management. Because PRISM works from textual notes and standard medical vocabulary, it is at core mostly EMR- vendor-agnostic. We will search whatever notes might get imported  By using us as a supplier of PRISM searches and related RAP Policies (just as our HIE distributors will), Allscripts could quickly offer text mining alerts and "executable” RAP Care Plan extensions that really succeed. .  But Allscripts could do all this on the national scale, not regionally. Give PRISM a chance to move ahead by funding us; and we'll return the favor.