Virtualization, cloud, optimization, migration – Everyone’s talking about the next thing in enterprise IT, but clear answers on direction aren’t readily available and mistakes are costly. Let us show you how to understand the demands and usage patterns across your enterprise in order to make smart strategic decisions that help you manage IT while keeping cost in check. Analyze and visualize what in your IBM ICS Infrastructure is actually used, by whom and where those people are geographically. Learn about security risks, application design complexity and webification readiness without getting (any more) grey hair.

1. BP302:
Future-Proofing Enterprise IT
Daniel Reimann, panagenda
Franz Walder, panagenda

2.  Getting Started
– Introduction
– What can you expect from this session?
– “In Cloud We Trust” … seriously?
 Infrastructure Assessment Best Practices
– Stakeholders, goals and frustration
– Key factors identified and explained
– Focus topic: User activity analysis (who uses what and how?)
– Focus topic: Client performance, optimization and virtualization
 Summary: More Information = Smarter Decisions
Agenda

3.  Daniel Reimann, Head of Technical Account Management
– Over 15 years of experience in Notes / Domino
– Focus on IBM Notes Client optimization and infrastructure analysis
– Lives in Germany and travels A LOT
–
 Franz Walder, Product Manager
– Over 15 years experience in (what used to be) the Lotus universe
– Administrator, developer, virtualization enthusiast
– Lives in Austria (hence the funny accent)
Introduction

4. What can you expect from this session?
 Best Practices at assessing an infrastructure
 Giving an overview, with detailed information on a few focus topics
– Focus topics will include hands-on best practices
 Demo is based on prepared visualizations from our customer scenarios
– IBM has two offerings: IBM Domino DoubleCheck and ISSC HealthCheck
 Even if you are not faced with one of our scenarios just yet,
awareness will help you with the challenges you might be confronted with

5. “In Cloud We Trust” … seriously?
XPages
HTML 5
WebSphere

6.  The classic: Upgrade projects take 12 to 18 months to reach the target ...
Traditional approach
Project
stable stablechange

7.  In many smaller, constant and always current steps forward.
Agile solution approach
Continuous change

8.  Agility equals success and segmentation is the key
Continuous change
Agile solution approach

9.  Let’s not forget interactions and interfaces!
Agile solution approach
Continuous change

10. Infrastructure Assessment
Key Factors & Best Practices

11. Stakeholders, Goals and Frustration
 Identifying and understanding your stakeholders
– Motivators of your stakeholders (Management / Governance, Technical, Business)
– Different angles and responsibilities breed different views
 Clarifying goals is essential for all parties involved
– Why you do it has a big influence on setting your goal
– Having a clear goal will allow you to measure success
 Minimize frustration by providing the best possible information
– Don’t be afraid to ask questions and challenge “bold claims”

12. What Domino Administrators Have to Cope With
Servers
DatabasesClients
Hardware (CPU, Memory), Data storage
Network connection, Configuration,
Databases, Tasks, Mail traffic, ...
ODS, Size, Reader fields, Deployment
Design, Number & size of documents,
Security, Performance, …
Hardware, Data storage, Network
Connection, Deployment Integrity,
Configuration, Security
Across the board
Geographical Distribution
Connectivity (Bandwidth, Structure)
Online/Offline Access
Clustering/Load balancing
Distributed Responsibilities

13. Key Factors: The Platform
 Network / Bandwidth
– Service Availability vs. Quality of Service
 Hardware Considerations
– Pick the platform according to the staff you (want to) have
– SAN and Storage often no more then adjacent domains
 Virtualization in general
– Pick the platform according to the staff you (want to) have
– Tons of performance improvements with Domino since 8.5.x

14. Key Factors: Network / Bandwidth

15. Key Factors: Network / Bandwidth
?
?
?
?
On Premises

16. Key Factors: Network / Bandwidth
?
?
?
?
Off Premises

17. Key Factors: Network / Bandwidth

18. Key Factors: The Platform (cont.)
 Network / Bandwidth
– Service Availability vs. Quality of Service
 Hardware considerations
– Customers often pick the platform according to the staff they (want to) have
– SAN and Storage are often no more than adjacent domains
 Virtualization in general
– Customers often pick the platform according to the staff they (want to) have
– Tons of performance improvements with Domino since 8.5.x

19. Key Factors: The Application Landscape
 Application type / design suggests transformation goal
– Possible destinations: Web application (e.g. XPages), mobile app, Notes browser plugin
– Dependencies: hard coded links to the current infrastructure (Mail, DLL, Fax, names, etc.)
 Transformation potential
– Domino mass mail converts to Connections community
– Read-only databases converts to web page
 Focus Topics
– Client landscape: determining, assessing and optimizing according to current and future state
– Infrastructure utilization: understanding who uses what and how is understanding cost

20. Key Factors: From Micro to Meta
 Security / Compliance check in the existing infrastructure
– ID Policies, Access Rights, NAB Cleanup
 Deployment Integrity
– Duplicate replicas, template inheritance, external applications
 Infrastructure usage broken down to organization / location
– Who owns an application / process?
– Pick the right application to start your transformation
– Location awareness prevents guesswork when it comes to network planning

21. Focus Topic
User Activity Analysis

22. User Activity Analysis: Why is it important?
 Actionable Items / Project Support
– High impact users and databases / unused databases
– Calculate resource requirements
– Verifying and justifying licensing cost
 Strategic Insight
– HR data integration (cross referencing departments and locations)
– Differentiating between mail, business applications and 3rd party system tools
– Transformation potential (differentiate complexity based on usage patterns)
– Historic view and trends allow better decision making

23. User Activity: How to get the data manually
 DB Activity: LOG.NSF – documents with form type “Activity”
– View selection formula: SELECT FORM = "Activity"
– Add columns that are interesting in your scenario

24. User Activity: How to get the data manually (cont.)
 DB Activity: LOG.NSF – database activity details
– Note there is a 1400 activity entry maximum per database (FIFO)
– There is also a 64K size limit for the user activity
– More details in IBM Technote #1086245

25. User Activity: How to get the data manually (cont.)
 DB Activity: CATALOG.NSF
– related information, but different focus
– Full text index details
– Replication information
– ACL overview
Note: Domino does not distinguish
between user, server or maintenance
tasks activity at this level

26. User Activity Analysis: Example Visualizations

27. User Activity Analysis: Example Visualizations (cont.)

28. User Activity Analysis: Example Visualizations (cont.)

29. User Activity Analysis: Example Visualizations (cont.)

30. User Activity Analysis: Example Visualizations (cont.)

31. User Activity Analysis: Example Visualizations (cont.)

32. Focus Topic
Client Landscape Optimization

33.  Give users the clients they need to be successful in their job
– Notes client
– Notes Browser Plug-in
– Citrix client
– Web browser
– Mobile Device
 Choose clients depending on …
– complexity and variety of applications
– network demand generated by particular users
– the need for online / offline capabilities
Client Landscape Optimization: Client Types

34.  Consolidating is the first step towards transformation
 Client side conditions that break integrity / security
– Local replicas of databases which aren’t accessible on the server side anymore
– Local replicas beyond cut-off date which would re-create already deleted documents
– Local replicas with identical replica IDs
– ID files of several users on one client
– Signature IDs with too many rights in client ECLs
Client Landscape Optimization: Security & Compliance

35.  ODS = On Disk Structure
– ODS 16 = Notes 2
– ODS 17 = Notes 3
– ODS 20 = Notes 4 (or templates)
– ODS 41 = Notes 5
– ODS 43 = Notes 6 & 7
– ODS 48 = Notes 8
– ODS 51 = Notes 8.5/9.0
– ODS 52 = Notes >= 9.0.1
 The difference between ODS 43 and 52 = up to 80% LESS FILE I/O; average 50% less.
– Also helps with slow local fixed disks, not just SAN/NAS! – Think servers, too!
Client Landscape Optimization: Notes ODS

36.  Fortunately, since Notes 8.5.2 you can use
– NSF_UpdateODS=1 + CREATE_RX_DATABASES=1 (add Notes release for X, e.g. 9 or 85)
– This will do a one-time upgrade of all local databases in the background
– Use with extreme care if your data directories are on a network drive! ( Load balance)
– Note that end users cannot access databases during compact (mail file replicas)
– Note that names.nsf and bookmark.nsf are upgraded at next client startup (  Splash screen)
Client Landscape Optimization: Notes ODS (cont.)

37.  Since version 6.5, Notes has two install modes, Single User and Multiuser
– Multiuser is highly recommended to be used for a standard user install!
– Multiuser comes with a shared data directory referenced in the stub notes.ini file
– The shared data directory is the single storage folder for templates out of which a new Notes data
directory is created for every user logging on to this machine
 Example location of the shared data directory on Windows 7/8 (Notes 9.x)
– C:ProgramDataIBMNotesDataShared
 However, if custom files are copied into the ‘Shared‘ directory, they‘re NOT taken over into
the user‘s personal Notes data folder upon creation! Wouldn‘t this be nice?
Client Landscape Optimization: Multiuser

38.  There‘s a great built-in feature to an IBM Notes Multiuser install to copy over custom files
into the user‘s personal data folder upon Notes startup
– Create a directory named ‘Common‘ at the same level as the Shared Data directory lives
 Example on Windows 7/8 (Shared Data directory)
– C:ProgramDataIBMNotesDataShared
 Example on Windows 7/8 (Common directory)
– C:ProgramDataIBMNotesDataCommon
 All files and folders placed into ‘Common‘ are copied into the user‘s personal Data
directory upon Notes startup – if they don‘t exist there yet!
Client Landscape Optimization: Multiuser (cont.)

39.  A user‘s Notes Data directory doesn‘t need to be kept on disk after logoff
– Administrators can wipe all personal data folders daily from Citrix / TS servers or VDI clients
– Use IBM or third-party roaming to build a user‘s personal data directory from scratch
– Re-creating a user‘s Data directory every day during Notes startup also reduces help-desk calls
regarding corrupt local databases/files dramatically
Client Landscape Optimization: Multiuser (cont.)

40.  Most of the time consumed during the first startup of a Notes Standard client relates to
building the Workspace directory!
– Remember to configure anti-virus scanners properly (exclude folders)
– Use the ‘Common‘ directory method to deploy a prepared workspace directory into a user‘s Notes
data directory which reduces initial Notes startup time by up to 60%!
Speed Geeking! Join us at 6:15PM TODAY to see this in a live demo!
Draw your stopwatches!
Client Landscape Optimization: Multiuser (cont.)

41. Summary
More information = Smarter Decisions

42. Summary & Recommendations
 With so many choices of technologies, picking the right one isn’t easy
– Assessing your current infrastructure is vital
– Think about what goals should be achieved
– Only make decisions based on facts in your environment
– Consolidations and optimizations are often way more rational than a platform change
 Links to sources about topics mentioned in this presentation:
– http://slideshare.net/panagenda/a-performance-boost-for-your-ibm-notes-client
– http://slideshare.net/panagenda/panagenda-idna-ibm-collaboration-the-future-is-now

43. Thank You!
Questions?
daniel.reimann@panagenda.com TechnOasis #G3 franz.walder@panagenda.com

44. Engage Online
 SocialBiz User Group socialbizug.org
– Join the epicenter of Notes and Collaboration user groups
 Social Business Insights blog ibm.com/blogs/socialbusiness
– Read and engage with our bloggers
 Follow us on Twitter
– @IBMConnect and @IBMSocialBiz
 LinkedIn http://bit.ly/SBComm
– Participate in the IBM Social Business group on LinkedIn
 Facebook https://www.facebook.com/IBMConnected
– Like IBM Social Business on Facebook

45. Notices and Disclaimers
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