Melbourne Virtual MuleSoft Meetup December 2022

Melbourne Virtual MuleSoft Meetup
CloudHub 2.0
8th December 2022
Feel free to ask questions in the chat
We will commence at 17:30 AEDT

2
Use the chat function to ask questions and comment.
We will use Quizizz for our trivia later in the meetup.
Welcome to the Meetup

3
Meet your local Meetup leaders
Join the group at meetups.mulesoft.com/melbourne
to be notiﬁed of all future events
Daniel Soﬀner
MuleSoft
Strategic Technical Architect
Adam Bond
MuleSoft
Principal Solution Engineer
Carlos Rodriguez Iturria
MuleSoft
Global Partner Engineer

4
Please introduce yourself
in the chat and let us
know where you are from

5
Your Agenda for today
★ Welcome and Updates (Adam Bond, MuleSoft)
★ CloudHub 2.0 (Daniel Soﬀner and Tim Dai, MuleSoft)
★ Trivia and Giveaways (Daniel Soﬀner, MuleSoft)

All contents © MuleSoft, LLC
MuleSoft Direct for Industry Clouds
Industry-standard integrations for key use cases
directly in Salesforce
GA: Comms Cloud, Energy & Utilities Cloud
Coming Q1: Health Cloud, Financial Cloud
Easy to implement
Enable integrations in Salesforce seamlessly
Faster time to value
Pre-built industry solutions for business critical
operations
Lower cost
Start smaller & faster and scale sustainably
Reduce development time
from MONTHS to DAYS
GA Oct ‘22

Check service availability
based on location
Check that a service is available
for the location and identify
complementary or alternative
services during the quote and
order process.
Use Cases for the Communications Industry
Pre-built apps to connect systems and power the business
Ensure addresses are valid
during quoting and ordering
Verify addresses, catch
mistakes, and ﬁx issues in
real-time to proceed with a
quote or order, error-free.
Verify Address Check Service Place Order
Submit new order into the
order management systems
Ensure that a new order is
passed appropriately into the
order management system so
activation can be initiated.

Add Meter reads
Add relevant meter data to
ensure customer data is
accurate and relevant.
Use Cases for the Energy & Utilities Industry
Add / Update Customer,
Premises, Service Points /
Move In / Move Out
Make sure customer address
and service point is accurate
and up to date.
Customer Address Meter Reads Payment
Create Payment Arrangement
/ Retrieve Bill & Payment
details
Retrieve customer billing and
payment details and help
customers manage their
payment obligations.

MuleSoft H2 Customer Roadmap Webinar
AMER/EMEA: December 14 | 8am PT / 11am ET
EMEA: December 14 | 3pm GMT / 5pm CEST
APAC: December 15 | 10am SGT / 1pm AEDT
Register Now
Join our MuleSoft product leadership team as they provide
customers and partners with a glimpse into our plans for
future product updates and capabilities. In this webinar,
learn how MuleSoft's products and solutions continue to
help your organization maximize productivity and innovate
faster.
This MuleSoft Roadmap webinar will include MuleSoft's
platform vision and roadmap showcasing our updates in
automation, integration, and universal API management,
including:
● Universal API Management, featuring Flex
Gateway, API Governance, and API Manager
● MuleSoft Integration, featuring Anypoint Studio
7.14, Anypoint Connectors, DataGraph, Anypoint
Code Builder, and Partner Manager
● And more, including MuleSoft Direct for Industry
Cloud, Composer API Sharing, and Experience Hub

How the Role of IT will Change in 2023
Watch Now
In the past year, macro shifts and economic uncertainty have evolved
the role of senior IT leaders. From shifting priorities and supporting
initiatives to meet changing demands to refocusing IT teams on
creating people- and experience-centric capabilities, it’s crucial that IT
leaders learn to do more with less.
Join us in this exclusive webinar to learn how the latest demands of
2022 have changed how IT leaders approach people, processes, and
technology across their organizations. Hear from industry leaders about
how:
● Leaders are addressing skill gaps within IT by doubling down on
automation
● Fusion teams are being created to increase alignment between
IT and business teams
● Low-code/no-code integration tools are being used to empower
teams across organizations to innovate
How the Role of IT will Change
in 2023

Discover and govern APIs for universal visibility
Distributed architectures, multi-cloud initiatives, microservices
adoption, and digital trends create an unmanageable API proliferation.
Leveraging APIs with incomplete documentation or non-conformant
security standards can reduce the quality of your business services.
So how can you apply the necessary guardrails without slowing down
development? With Mulesoft’s Anypoint Catalog CLI and Anypoint API
Governance, you can discover and catalog APIs for universal visibility
and accelerate application delivery while maintaining security and
governance.
Join us for this webinar as we discuss:
● How API usage is increasing across internal, external, and partner
APIs
● How APIs are proliferating across diverse architecture and
business priorities
● How to overcome roadblocks and apply best practices for
discovering and cataloging APIs
Watch Now
Discover and Govern APIs for
Universal Visibility

MuleSoft on OpenShift: Grow, scale, and innovate
with modernized solutions
Introducing MuleSoft’s partnership with IBM and Red Hat for
Anypoint Runtime Fabric on Red Hat Openshift. This collaboration
helps organizations grow and innovate at scale with standardized
integration solutions that provide flexibility without compromising
security. With MuleSoft’s Anypoint Runtime Fabric and OpenShift,
customers can quickly create modern, containerized solutions with
flexible deployments on-premise or in-cloud while streamlining
operations across the enterprise.
Join us and learn how to:
● Reduce time-to-value with 700+ pre-built and certified assets
and connectors
● Modernize application portfolios and reduce operational
complexity with MuleSoft’s Universal API Management
● Drive enterprise standardization and enable interoperability
using Red Hat OpenShift
● Work with a trusted ecosystem of partners, including a global
network of certified MuleSoft and Red Hat OpenShift experts.
Watch Now

Sydney MuleSoft Virtual Meetup:
Deploying & Managing Anypoint
Runtime Fabric on OpenShift
Signup today
Anypoint Runtime Fabric (RTF) latest version gives you
the ability to leverage MuleSoft in your Kubernetes (K8s)
environments including RedHat OpenShift Runtime
Planes.
Yossi Trachman
Solution Engineer
Eva Mave Ng
Sr. Solution Engineer
Harshana Martin
Sr. Customer Success
Technical Architect
Sateesh Theetha
Director - MuleSoft
Consulting Practice
Date: 15/12/2022
Time: 12:00 PM - 1:00
PM

Friends of Max: What’s New & Trending
1. Information to collect for Anypoint Connector
Issues
2.Anypoint API Catalog CLI Overview
3. How to capture a HAR or HTTP archive ﬁle
4. Anypoint API Catalog CLI Demonstration
5. MuleSoft Accelerator for Retail
New Featured Video!
What information to collect for an RTF case
This video overviews what information to collect for a Runtime Fabric (RTF) case.
It discusses RTF architecture and why we need logs for the case. With the required
information uploaded to a support case, we reduce the back and forth iterations
and get your case resolved quickly.
Links to resources mentioned in this video are:
❖ Article - “What Information to Collect for an RTF Case”: https://sfdc.co/bd1Zgn
❖ Anypoint Platform Operations Training Courses:
Runtime Fabric on Virtual Machines: https://sfdc.co/btqmfU
Runtime Fabric on Self-Managed Kubernetes: https://sfdc.co/E6yOn
NEW
Video!
Newest video releases:

MuleSoft Composer & RPA Community Groups
What’s new?
New Salesforce Admin Podcast featuring MuleSoft Composer
• Great for those of you with customers/prospects who are
curious about how Composer & Flow work together!
• Listen now!
Check out our latest Enablement Sessions!
Be sure to let customers and partners know about our Meetup group
which hosts monthly enablement sessions to help new users skill up
and get started with MuleSoft Composer and RPA!
• Enablement Sessions
• Recordings for past sessions also available via the link above!
16

Daniel Soﬀner and Tim Dai
MuleSoft
CloudHub 2.0

1. What is CloudHub 2.0 ?
2. CloudHub 2.0 Features
3. CloudHub 2.0 Architecture
4. CloudHub 1.0 vs. CloudHub 2.0
5. CloudHub 2.0 Limitations
6. Demo

Comprehensive Deployment Options for All
20
On-premises/Hybrid
Cloud IaaS
Fully Managed PaaS
MuleSoft CloudHub 2.0 Anypoint Runtime Fabric Mule Runtimes
NEW

Private Space - Private Kubernetes Cluster
Replica - Container instance of an API
Ingress Controller
CloudHub 2.0 Features
VPC - Virtual Private Cloud
Worker - EC2 server instance of an API
DLB - Dedicated Load Balancer
Terminology Changes

Replicas
Dedicated instances of Mule runtime engine that run your integration applications on
CloudHub 2.0
Similar to the concept of CloudHub 1.0 workers
Each replica has the following features:
● Capacity - Each replica has a specific amount of capacity to process data. Capacity is
determined by the number of vCores assigned to the replica.
● Isolation - Each replica runs in a separate container from every other application.
● Manageability - Each replica is deployed and monitored independently.
● Locality - Each replica runs in a specific global region, such as the US, EU, or Asia-Pacific.

Replicas - Capacity
Replicas with fewer than 1.0 vCores:
● Provide limited CPU and I/O for apps
with smaller workloads
● Can burst to higher CPU speeds for a
short time (unpredictable)
● Bursting depends on other applications
deployed in the shared/private space
Replicas with 1 or more vCores provide
performance consistency
vCore Size vCPU Heap Memory Total Memory Storage
0.1 0.1 500 MB 1 GB 8 GB
0.2 0.2 1 GB 2 GB 8 GB
0.5 0.5 1.3 GB 2.6 GB 10 GB
1.0 1 2 GB 4 GB 12 GB
1.5 1.5 3 GB 6 GB 24 GB
2.0 2 4 GB 8 GB 40 GB
2.5 2.5 4.75 GB 9.5 GB 50 GB
3.0 3 5.5 GB 11 GB 60 GB
3.5 3.5 6.5 GB 13 GB 70 GB
4.0 4 7.5 GB 15 GB. 88 GB

Shared Global Regions
CloudHub 2.0 provides the ability to deploy apps in diﬀerent regions of the world: North
America, South America, the European Union, and Asia-Paciﬁc.
The region that you deploy your application determines the domain provided for your
application.
● Myapp-uniq-id.shard.region.cloudhub.io
● CloudHub 2.0 backend service assigned values:
○ Uniq-id: A 6-digit value appended to the app name to ensure uniqueness.
○ Shard: A 6-digit value associated with the space (private or shared) that the app is deployed to.
■ Each private space a value for shard
■ For apps deployed to shared spaces, each region might have multiple Shard values
The load balancer that CloudHub 2.0 uses to route requests resides in the same region as
your application.

Availability & Scalability
Availability
● Redundant platform: All CloudHub 2.0 platform services have at least one built-in layer
of redundancy and are available in at least two data centers at all times.
● Intelligent Healing: CloudHub 2.0 monitors the replicas for problems and provides a
self-healing mechanism to recover from them.
○ If the underlying hardware experiences a failure, the platform migrates your application to a
new replica automatically
○ In the case of an application crash, the platform recognizes the crash and can redeploy the
replica automatically.
● Zero-Downtime Updates: CloudHub 2.0 supports updating your applications at runtime
so end users of your HTTP APIs experience zero downtime.

Clustering
● Provides scalability, workload distribution, and added reliability to applications on
CloudHub 2.0
● Horizontal Scalability: With clustering you can add multiple replicas to your application
to make it scale horizontally
○ CloudHub will automatically distributes replicas of the same application across two or more
data centers for maximum availability
○ HTTP load balancing automatically distributes requests across these replicas in a round robin
fashion
Autoscaling (Coming Soon)
● Application auto-scaling feature is available to all customers but the features will be
available to all customers once the new consumption based pricing launches
Availability & Scalability

Application Monitoring and Automatic Restarts
CloudHub 2.0 monitors all applications and restarts them automatically if necessary so that
your applications recover without your intervention.
CloudHub 2.0 displays a notiﬁcation that the app is restarting and another to report the
success or failure of the restart.
The logs report the details of the restart procedure.
● You can also receive alerts and diagnostic information if your application becomes
unresponsive.

Security
CloudHub 2.0 does not inspect, store, or otherwise interact directly with payload data
CloudHub 2.0 collects monitoring, analytics, and log data from CloudHub replicas and might
perform actions on behalf of the user
● All communication between platform services and CloudHub is secured using SSL with
client certiﬁcate authentication
Application property values can securely be stored in a way that is not viewable or retrievable
by any user

CloudHub 2.0 Architecture
Shared Spaces vs Private Spaces
Shared Spaces
● A shared space is an elastic cloud of resources that includes Mule instances running in a
multi-tenant environment
● CloudHub 2.0 provides one shared space in each supported region
Private Spaces
● A private space is a virtual, private, and isolated logical space in CloudHub 2.0 in which to
run your apps
● You can create multiple private spaces, either in the same or diﬀerent regions

Shared Spaces vs Private Spaces
Shared Space Private Space
Level of isolation
You don’t require isolation from the public cloud Single-tenancy for your apps is required
Network connectivity
Your apps don’t need to connect to an
on-premises data center
Network connection (VPN or transit gateway
attachment) to a data center required for your
apps
Domain names
Your apps can use the cloudhub.io domain name Vanity domain names are required for your apps
Custom certificates You don’t need to configure custom certificates Custom certificates are required for your apps
Endpoint security No need for private endpoints Private endpoints are needed

Private Spaces
In each private space, you define:
● A private network, which is a virtual cloud where apps deployed to this private space run.
○ Private space name
○ Private network region
○ CIDR Block
○ Connection Type
■ VPN
■ Transit Gateway
○ Internal DNS Servers (Optional)
● One or more connections from the private network to your external network, either via
Anypoint VPN or a transit gateway
● TLS contexts, which define the domains that are available when deploying apps to the
private spaces, and optionally enable mutual TLS.
● Firewall rules to allow and block inbound and outbound traffic to your private space.
● The environments and business groups to allow to deploy to the private space.

Patching
Operating system patching
● CloudHub 2.0 manages the operating system patching
● Will occur monthly
● Patch updates use blue-green deployment, which ensures zero downtime.
Mule runtime patches
● Mule Runtime patching will be executed ad-hoc in a diﬀerent schedule than CloudHub
1.0 for the near term future, initially it will only be for major security issues
● As CloudHub 2.0 adoption increases, the patching scope and schedule will converge to
the CH 1.0 current process

CloudHub 2.0 - Private Space
Internal & External APIs
RUNTIME
MANAGER
ACCESS
MANAGEMENT
MANAGEMENT
CENTER
VISUALIZER
ADVANCE
MONITORING
EXCHANGE
PARTNER
MANAGER`
API DESIGNER
DESIGN
CENTER
API
ANALYTICS
Data
Plane
Anypoint Runtime
Anypoint Platform
INFRASTRUCTURE
PROVISIONER
Worker Worker
Mule
App
Mule
App
Mule
App
Mule
App
Worker
Mule
App
Mule
App
Runtime Fabric services
Docker & Kubernetes (nodes)
EKS Management Plane
Anypoint Runtime Fabric
Worker Worker
Mule
App
Mule
App
Mule
App
Mule
App
Worker
Mule
App
Mule
App
Runtime Fabric services
Docker & Kubernetes (nodes)
EKS Management Plane
N Number of
Private Space Private Space Private Space
Control Plane
Region
Business Group
*

Managed Node
Managed Node
Mule
App1
Mule
App2
Ingress
Managed Node
Ingress
Managed Node
Managed Node
Mule
App1
Mule
App2
Managed Node
Mule
App1
Mule
App2
Mule
App3
Mule
App3
Mule
App3
Mule
App4
Mule
App4
Mule
App4
HTTP/S
mTLS
mTLS
mTLS
RUNTIME
MANAGER
ADVANCED
MONITORING
MANAGEMENT
CENTER
NETWORK LOAD BALANCER
Agent
Runtime Plane
Region
EKS Control Plane
ECR
API
MANAGER
Route53
Control Plane

Key Changes
CloudHub 1.0 CloudHub 2.0
Provision/Scaling Supported Supported
URL rewriting Support (DLB) Supported (app-level)
Load Balancer Logs Not supported Supported (download)
Multiple custom endpoints Partially Supported Supported
Multiple truststores (client certificates for mutual TLS) Not supported Supported
Direct Connect/VPC Peering Supported (not self-serve) Not Supported
VPC/VPN/Transit Gateway Supported Supported (private spaces)
Outbound firewall rules Not supported Supported
Log forwarding Supported (per app) Supported (per app)
Custom notifications (CloudHub Connector) Supported Not Supported

General Limitations
CloudHub 2.0 Limitations
Runtime Support
● 4.3.0 - 4.4.x are supported
Unsupported
● Anypoint Security
● Secrets Manager
● Tokenizer
● WAF Policies
● API Proxies (Coming Soon)
40

Bursting
Previously in CH 1.0, users had AWS CPU credits available which were possible to be
optimized around
● In CH 2.0 every application will have bursting conﬁgured by default but won’t be as
predictable as CH 1.0
● Bursting capabilities will be dependent on other applications running in the same
shared/private spaces
Workarounds have been identiﬁed for customers relying on predictable bursting
● Create a dedicated private space
● Schedule jobs so only one runs at a time
41

VPCs/Spaces
Private Spaces are the evolution of VPCs in CloudHub 1.0
TLS 1.0/1.1 will not be supported
● TLS 1.3 is supported
Only VPN and Transit Gateway will be supported
● VPC Peering and Direct Connect will be deprecated
42

Applications
Application names are only required to be unique at the Private Space/ Organization /
Environment level
● In CH 1.0 applications were required to be globally unique per region
Restarts of applications require stops/starts as opposed to restarts in CH1
Auto-scaling is not available yet
● Will be available come with the new consumption based pricing release
Two diﬀerent deployment modes for patching
● Rolling: Spin up a new version of the application in parallel and scale down the old
version once successful. Ensures zero downtime
● Recreate: Existing version will be shut down before the new version is deployed. Used
when multiple versions cannot be deployed simultaneously
43

Static IPs
2 to 3 Inbound and Outbound Static IPs are automatically provisioned per Private Space
● The inbound static IPs are attached to Network Load Balancers proxying the K8S Ingress
resource
● The outbound static IPs are attached to NAT Gateway
● The Static IPs do not get deducted from the customer subscription, they are oﬀered in
addition to what they have
Every deployed application in the same Private Space will use the same set of Inbound and
Outbound static IPs
44

Alerts
In Runtime Manager, deployment success and deployment failure are the only 2 supported
alert deﬁnitions.
● Additional alerting will now need to be set up via Anypoint Monitoring
CloudHub Connector / Custom alert notiﬁcations (Bell icon) are no longer supported
Log Points are currently not supported in CloudHub 2.0
● This functionality is on the roadmap
45

Trivia
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Open joinmyquiz.com on your mobile phone browser
Login with the Game PIN we will give you in a minute
Use your real name to win prizes

Melbourne Virtual MuleSoft Meetup December 2022

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