1. Danielle Gonzalez
21510 Chirping Sparrow Road
Diamond Bar, CA, 91765
Email: Danigonzalez01@aol.com
Cell: (909)569-8490 LinkedIn: http://www.linkedin.com/pub/danielle-gonzalez/4b/18b/386
Summary of Qualifications
 Over 7 years of experience in sales
 Great ability to communicate effectively with clients
 Exceptional knowledge and ability to apply a range of grooming techniques, methods, and
procedures.
 Ability to organize and prioritize heavy workloads in order to meet promised deadlines
 Established and maintained good quality working relationships with customers and clients
 Experienced in working with and managing groups/teams to achieve a common goal
 Superior written and oral communication skills
 Commended for professional and friendly communication skills
 Established and maintained good working relationships with coworkers and superiors
 Creative, and self-motivated individual who is looking to offer help to a company with unlimited
growth and earning potential
Highlights
 Punctual with a professional demeanor
 Listening and communication skills
 Computer skills in Word and Excel
 Organized and productive
 Enthusiastic and positive energy
 Exceptional customer service skills as demonstrated by receiving employee of the month
Experience
Pet Stylist
PetSmart, City of Industry, CA August 2008 to June 2015
 Schedule appointments and record owner information
 Select appropriate shampoos and conditioners for different skin and coat types
 Bathe, cut, comb, style and blow dry dogs’ coats
 Trim dogs nails and clean dog’s ears
 Ensure safety for pets by following all policies and procedures
 Demonstrate superior customer service skills when communicating with pet parents either in person
or over the phone
 Resolve customers questions and concerns
 Earn commission consistently for above average sales
Head Cashier
Forever 21, Brea, CA June 2007 to July 2008
 Opened and closed cash registers by counting money, separating charge slips,
balancing cash drawers, and making deposits.
 Trained new employees on the sales floor and on how to use the POS system
 Demonstrated the ability to work under pressure during peak times and holiday season
 Answered phones and assisted customers with friendly service
 Resolved customer's questions and concerns
 Praised by management for consistent sales and teamwork
Education

2. Cal Poly Pomona Pomona, CA B.A. Psychology, Graduated June 2012
Diamond Bar High School Diamond Bar, CA Graduated June 2007