Darren Deehan

Belfast, United Kingdom United Kingdom

Helping call centres successfully achieve their goals with Workforce Management | WFM | Cloud | SaaS

Technology / Software / Internet

I help call centre's understand how they can solve common problems like inaccurate forecasting, inefficient scheduling, ineffective intra-day management and poor employee engagement with 'Workforce Management' software | WFM | Cloud | SaaS. 'injixo' Workforce Management for contact centres powered by InVision. Streamline your workforce management processes and boost your knowledge with our WFM solutions. Designed specifically for contact centre professionals, our intuitive and user-friendly cloud-based services increase efficiency, productivity and service level while reducing costs. Automated Forecasting, Optimised Scheduling, Agent Self-service, Powerful intra-day management, all de...