New Executive Team member, Niamh Ní Bhéara – Managing Director for Logistics Executive Group UK & Ireland - discusses coaching and the fundamental role it plays in improving performance in organisations today.

1. Upcoming Event
Post Expo Asia 2014, Hong Kong
POST-EXPO is the world's leading
exhibition and conference for the postal,
parcel and courier industries. In Hong
Kong, China on 20-21 May, POST-EXPO
Asia Pacific will deliver a high-level two-
day conference and exhibition focused on
business development and innovation in
the region. !
www.postexpoasiapacific.com !
Logistics Executive
Global News
Logistics Executive Group
Announces New Offices in London
and Brisbane
Logistics Executive Group, CEO Kimble
Winter has announced the opening of new
offices in London and Brisbane.!
UK & Ireland !
“We have been proud serve customers
throughout the UK since 2000 and it’s a
great pleasure to welcome UK based
Niamh Ni Bheara, as Managing Director
Logistics Executive UK and Ireland” said
Winter “Niamh has 25 years front-line
experience having held senior executive
positions within the global Aviation and
Logistics industries”. !
Brisbane Australia!
Having worked with clients in Queensland
since 2001 we are also delighted to open
Logistics Executive Queensland’s new
office by introducing Directors Tom
Rafferty and Michael Airton” said Kim
Winter. “Tom and Michael possess over
fifty year’s experience across a wide range
of supply chain roles in Europe, USA, Asia
and Australia between them with strong
operational experience in transport,
distribution, purchasing, production
management, customer service, forecasting,
inventory management, sales and
marketing”. he said. For more information
email Mr Kim Winter -
KimW@LogisticsExecutive.com.!
NEWS & EVENTS
HOW STRONG IS YOUR
COACHING CULTURE?!
In my career I’ve worked in many functional disciplines,
across all levels of an organisation. One topic that I’m
particularly passionate about is promoting excellence in
leadership development – having seen first-hand the
significant impact it can have on organisational performance.!
My knowledge and experience of the human resource and
employee lifecycle has led me to the conclusion that
organisations need to be doing more to promote a culture of
continuous development – whether it’s soft skills training,
technical development, long-term leadership programmes or
coaching. This not only improves employee engagement, it
also enables people to be truly innovative in their roles, to
challenge themselves, to grow personally and as part of a
team as well as supporting the identification of strategies to
deal with change and the pressured environment we work
in.!
New Executive Team member, Niamh Ní Bhéara –
Managing Director for Logistics Executive Group
UK & Ireland - discusses coaching and the funda-
mental role it plays in improving performance in or-
ganisations today.
!
CEO EXECUTIVE SERIES! 26 MAY 2014
© 2014 LRS Group Pty. Ltd. All rights reserved! PAGE 1

2. However, in many companies I’ve worked with,
I’ve noticed there is not a strong enough culture
of on-going coaching to enable this.!
A 2013 Stanford Business School report into
executive coaching found that “lonely at the
top” resonates for most CEOs with nearly two
thirds of CEOs and almost half of senior
executives are not receiving coaching or
leadership advice. Interestingly, 100% of the
CEOs questioned said they actively enjoy the
process of receiving coaching. I believe it is a
truly vital part of the development journey for
CEOs and Senior Management Teams.!
The report also found that Boards are also eager
for CEOs to improve talent development. Being
coached as an individual helps to initiate a
coaching culture and it’s essential we equip our
leaders with the tools to coach their own teams
effectively.!
A Senior Management Team is usually made up
of people who are brilliantly technically
experienced, but may require help to develop
their skills to be effective as leaders. When I
work as a business coach, initially I help the
individual align themselves with the company
strategy and vision as well as looking at their
own personal development aspirations. I then
support them creating an actionable plan that
identifies how they can maximise their
performance, increase productivity and have a
positive impact on achieving the objectives set
out in the strategy. We then work together over
a period of time implementing the plan. !
Introducing coaching at the top of an
organisation helps to engender a culture of
coaching and people can really begin to see the
benefits. I would encourage all leaders to
actively learn coaching skills in order to
maximise the benefits of continuous learning
and development throughout the organisation. I
believe that coaching skills training should be
made available to anyone that manages or
supervises people as it can harness the outcome
of other learning and development activities.
Additionally, a leader who coaches, develops a
self- asserting and pro-active team thus
reducing the need to manage.!
Interestingly, the 2013/14 Supply Chain &
Logistics Employment Market Survey Report,
published by Logistics Executive this month,
revealed that more than 63% of the respondents
(in excess of 5000 Logistics professionals from
80 countries) had never been offered coaching
as part of their career development. And of
those, 85% advised that it would be something
that would be of interest to them. This,
unfortunately, is no surprise to me, and further
confirms that we must embrace coaching as a
tool to engage our people and focus
performance.!
I also run ECMR International where we
regularly use one-to-one coaching to follow up
our soft skills training courses. This really helps
to embed learning because it allows each
delegate the opportunity for one-to-one support
and coaching from the person who delivered
the training.!
TRAINING AND STAFF PERFORMANCE
Logistics Executive in conjunction with partners is committed to providing the most
relevant and cutting-edge Supply Chain, Logistics & Executive development to
your employees upgrading their future skills and helping to retrain. Our short and
long-term courses include industry specific seminars, tier one accredited courses,
and on-site customised training developed for Supply Chain and Logistics employ-
ers. Logistics Executive Training Academy provides Quality Training and Development for companies and or-
ganisations that meet their individual needs. We provide training and assessment services that are relevant,
flexible and of the highest quality.
More Information on Logistics Executive
Academy Training and Development Programs
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CEO EXECUTIVE SERIES! 26 MAY 2014
© 2014 LRS Group Pty. Ltd. All rights reserved! PAGE 2

3. Logistics Executive
www.logisticsexecutive.com
!Australia
Sydney Ph: +61 2 8262 9800
Melbourne Ph: +61 3 9863 9488
Brisbane Ph: +61 3 9863 9488
Asia
Shanghai Ph: +86 21 6427 6697
Singapore Ph: +65 6692 9202
Hong Kong Ph: +852 3125 7654
Mumbai Ph: +91 22 6608 9532
New Delhi Ph: +91 124 469 6680
Chennai Ph: +91 44 4202 4819
Middle East
UAE Dubai Ph: +971 4 361 6275
Europe
London Ph: +44 20 3239 7624
For a copy of the 2014
Logistics Executive
Global Employment
Report email: !
darrylj@logisticsexecutive.com
or !
kimw@logisticsexecutive.com
It is also a fix for the current
gap in management skills,
which means many delegates
don’t receive post-training
follow-up from their own line
manager. !
Additionally, there is also a
higher rate of learning transfer
from training to ‘back at the
desk’, which subsequently
increases the return on training
investment. !
Coaching requires very specific
skills that need to be honed
over time. These include:
staying neutral to another
person’s position; high quality
listening, questioning and
communication skills; and
being professionally agile to
r e s p o n d t o c h a n g i n g
requirements. !
Managers and executives need
understand what coaching can
deliver and how powerful the
impact can be. I find my
experience as a business coach
extremely rewarding. It’s about
empowering people to think
about things differently,
helping them look at things
through a different lens,
opening doors and giving
people choices.!
Change is essential for survival
in any organisation and when I
see a lack of coaching culture
that could support that change
process, it concerns me. !
When the Senior Management
Team puts a cohesive coaching
programme in place to harness
the potential of its Board,
Leaders and Managers, it really
does reap rewards. !
Unity in a common purpose,
with first-hand knowledge of
strategy and an eagerness to be
the best we can be is
fundamental to success.!
Coaching can play a key role in
achieving this and can also
equip us with a resilience to
deal with the challenges of
today’s business environment. !
!
AUTHOR PROFILE:
NIAMH NÍ BHÉARA - MANAGING DIRECTOR - UK & IRE-
LAND, !
LOGISTICS EXECUTIVE GROUP!
Niamh, an Irish national, has almost 25 years experience in front-line
through to Senior Management roles in the Aviation and Logistics
industries. Having worked in positions with Global responsibility,
combined with living in several European countries, she has gleaned a
comprehensive knowledge of the operational, strategic and cultural
challenges facing her clients. Specialising in Customer Service, Claims
Consultancy and Leadership, she excels at bringing a practical approach to
problem solving and focuses on delivering holistic solutions. In addition to
her strong commercial acumen and passion for service and people, Niamh
is consistently commended on her ability to work at all levels of an
organisation and the high standards of coaching and development she
delivers. Contact Niamh on email: NiamhN@LogisticsExecutive.com
!
CEO EXECUTIVE SERIES! 26 MAY 2014
© 2014 LRS Group Pty. Ltd. All rights reserved! PAGE 3