- The webinar will last 60 minutes with Q&A at the end. Questions should be asked via the chat panel and participants should keep their lines muted. The webinar will be recorded. - John Gray from Datadog, Thomas Robinson from AWS, and Patrick Hannah from CloudHesive will present on monitoring tools and strategies across cloud infrastructure and the AWS Managed Service Provider program. - Next-generation managed service providers need comprehensive monitoring across customers' infrastructure to quickly resolve issues, improve efficiency, and provide value. Tools like Datadog allow for unified monitoring across platforms and environments.