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Real-World Data Governance: Data Governance Roles & Responsibilities

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Well thought out data governance roles and responsibilities lie at the heart of successful data governance programs. All activities focus on the roles. From how we recognize stewards and apply governance, to how we engage and communicate with the people in the roles – the roles become the operating model for how governance works.

Join Bob Seiner for this month’s installment of the DATAVERSITY Real-World Data Governance webinar series focused on defining an operating model that can be assimilated to your organization. This model includes an easy-to-explain set of roles and responsibilities aligned with how your organization functions.

The session will cover:

Operational, Tactical, Strategic and Support Roles
How to recognize your stewards and other roles
How to apply roles consistently through all facets of your program
Providing incentive for active involvement

Publicado en: Empresariales
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Real-World Data Governance: Data Governance Roles & Responsibilities

  1. 1. 1 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG 1 Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG Real-World Data Governance Data Governance Roles & Responsibilities Monthly Webinar Series Hosted by DATAVERSITY Robert S. Seiner – KIK Consulting / TDAN.com February 19, 2015 – 2:00 p.m. EST Robert S. Seiner KIK Consulting & Educational Services – KIKConsulting.com The Data Administration Newsletter – TDAN.com
  2. 2. 22 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 2 • Non-Invasive Data Governance: The Path of Least Resistance and Greatest Success ISBN 9781935504856 / Technics Publishing – September 1 • KIKConsulting.com Home of Non-Invasive Data Governance™ • DATAVERSITY Events Enterprise Data World 2015 Progressive Topics in Data Governance: Big Data, Agile and the IoT (Tutorial 3/30) Data Governance & Information Quality (DGIQ) Conference 2015 Getting Started with Data Governance (Tutorial 6/8) Advanced Metadata Requirements for Data Governance (Tutorial 6/8) Applying Data Governance to Agile Projects (Session 6/9) Real-World Data Governance Current Events
  3. 3. 33 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 3 • Real-World Data Governance – Monthly Webinar Series – March 19, 2015 – Data Governance Best Practice Criteria * – April 16, 2015 – Data Governance Framework Components – May 21, 2015 – Build Your Own Data Governance Tools – June 18, 2015 – Everybody is a Data Steward – How to Deal with it – Third Thursday of Every Month at 2pm EST * w/guest – Register On-Line at DATAVERSITY.net or KIKConsulting.com Real-World Data Governance Upcoming Webinars
  4. 4. 44 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 4 • Well thought out data governance roles and responsibilities lie at the heart of successful data governance programs. • All activities focus on the roles. • From how we recognize stewards and apply governance, to how we engage and communicate with the people in the roles – the roles become the operating model for how governance works. Data Governance Roles & Responsibilities Abstract
  5. 5. 55 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 5 • Join Bob Seiner for this month’s installment of the DATAVERSITY Real- World Data Governance webinar series focused on defining an operating model that can be assimilated to your organization. • This model includes an easy-to-explain set of roles and responsibilities aligned with how your organization functions. • The session will cover: – Executive, Strategic, Tactical, Operational and Support Roles – How to recognize your stewards and other roles – How to apply roles consistently through all facets of your program – Providing incentive for active involvement Data Governance Roles & Responsibilities Abstract
  6. 6. 66 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 6 • Data Governance – Data Governance is the Execution and Enforcement of Authority Over the Management of Data and Data-Related Resources. • Data Stewardship – Data Stewardship is the Formalization of Accountability Over the Management of Data and Data-Related Resources. Data Governance Roles & Responsibilities Definitions
  7. 7. 77 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 7 • Non-Invasive Data Governance™ – The practice of: • applying formal accountability & behavior • through non-invasive roles & responsibilities • to existing and / or new processes • to assure that the definition, production & usage of data • assures regulatory compliance, security, privacy, protection & quality. – Non-Invasive describes how governance is applied to assure non-threatening management of valuable data assets. – The goal is to be • Transparent • Supportive • Collaborative. Data Governance Roles & Responsibilities Definitions
  8. 8. 88 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 8 • The DATA is not governed. • PEOPLE’S BEHAVIOR associated with data is governed. • PEOPLE’S ROLES & RESPONIBILITIES must be defined/enforced to be governed. Data Governance Roles & Responsibilities Being Logical About R&R
  9. 9. 99 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 9 • The Approaches to Data Governance Roles & Responsibilities – Non-Invasive Approach • Identifying and recognize people into roles rather than assigning people into roles. • Leveraging existing responsibility – Command and Control Approach • Assigning people into roles • Giving people new responsibilities – 2” x 4” Approach • Data Governance is “Not Optional” • People will have to make time Data Governance Roles & Responsibilities Approaches
  10. 10. 1010 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 10 • The Operating Model is made up of: – The Levels – The Domains – The Diagrams – The Roles – The Responsibilities – The Application of the Roles to the Processes – The Communications to the Roles Data Governance Roles & Responsibilities The Operating Model
  11. 11. 1111 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 11 • The Role Levels – Executive Level – Enterprise Leadership – Strategic Level – Business Area Leadership – Tactical Level – Cross Business Area Accountability – Operational Level – Per Business Area Accountability – Support Level – Sustenance & Supportive Accountability Data Governance Roles & Responsibilities The Levels
  12. 12. 1212 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 12 • The Domains – Where to Start – Burning Platform • Govern Domains of Data – Focus on a specific subject area – Usage of subject area in the name of the program • Reason to Implement Data Governance Across the Business – To protect the data – To extract & share data for decision making – To improve analytical capabilities – To gain insight and value from Big Data Data Governance Roles & Responsibilities The Domains
  13. 13. 1313 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 13 • The Domains – Data Subject Areas – Customer – Supplier – Product – Material – Finance – Employee – Student – Facility Data Governance Roles & Responsibilities The Domains
  14. 14. 1414 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 14 Data Governance Roles & Responsibilities The Diagrams – The Pyramid
  15. 15. 1515 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 15 Data Governance Roles & Responsibilities The Diagrams – Common Data Matrix
  16. 16. 1616 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 16 • Executive Level – Enterprise Leadership – Senior Management / Steering Committee – Made up of C-level individuals (or similar) – Committee may already exist – Identify people in their part of the organization for Data Governance Council – No specific day-to-day or monthly data governance activities … except to be reported to – Data Governance Program Status – Support, Sponsorship and Understanding of Data Governance – Data Governance / Council becomes an agenda item at meetings Data Governance Roles & Responsibilities Executive Roles
  17. 17. 1717 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 17 • Strategic Level – Business Area Leadership – Data Governance Council – Often aligned with, or assigned by, an Executive level member – Direct accountability to Executive level – Often an alternate will be identified as a ‘stand in’ Data Governance Roles & Responsibilities Strategic Roles
  18. 18. 1818 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 18 • The Data Governance Council Consists of Strategic Representatives of Business Divisions & Information Technology. • Why do we need a Data Governance Council? – Coordination of Data Governance Activities Across Divisions – Cooperation Assurance Across Divisions – Communications Assurance Across Divisions – Comprehensive Risk Management Across Divisions – Consistency in Ability to Apply Discipline Across Divisions Data Governance Roles & Responsibilities Strategic Roles
  19. 19. 1919 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 19 • What does a Data Governance Council Do? – Become educated in what Data Governance means, how it can and will work for the organization and what it means to embrace Data Governance and activate your Enterprise Data Stewards (Data Domain Stewards). – Approve things that need to be approved – i.e., Data Policy, Data Role Framework, methods, priorities, tools, … – Push Data Governance into their areas by actively promoting improved data governance practices. Data Governance Roles & Responsibilities Strategic Roles
  20. 20. 2020 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 20 • What does a Data Governance Council Do? – Make decisions at a strategic level in a timely manner given the appropriate knowledge to make that decision. – Meet regularly (or send alternate), read minutes to stay informed of Data Governance Program activities. – Identify and approve of pivotal data governance roles including cross-enterprise domain stewards and coordinators. – Advise the Data Governance Council Owner in applying data governance to Risk Management, Compliance, Business Unit-specific governance interests. Data Governance Roles & Responsibilities Strategic Roles
  21. 21. 2121 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 21 • How much of a time commitment is there for Council Members: – Monthly Data Governance Council Meetings Council Consists of Representatives from All Divisions Meetings Scheduled by Council Owner Meeting Agenda and Facilitation by DGPT – Minutes, Action Items, … Meeting Time 60 to 90 minutes a month Data Governance Roles & Responsibilities Strategic Roles
  22. 22. 2222 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 22 • How much of a time commitment is there for Council Members: – Availability to Read / Review / Comment / Recommend / Approve … Data Policy & Mandates Data Governance Roles & Responsibilities Pro-Active and Reactive Data Governance Activities Time needed varies 60 to 90 minutes a month Data Governance Roles & Responsibilities Strategic Roles
  23. 23. 2323 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 23 • How much of a time commitment is there for Council Members: – Availability to Resolve Data Issues Escalated to the Strategic Level ~5-10% of Data Issues Get Escalated to this Level Higher Percentage Indicates Deficiency in Tactical Level Issues Not Resolved at Council Meetings Time commitment varies according to number of escalated issues Data Governance Roles & Responsibilities Strategic Roles
  24. 24. 2424 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 24 • Tactical Level – Cross Business Area Accountability – Data Domain Stewards – per subject area of data / data domains • Enterprise Data Stewards • Data Custodians • Subject Matter Experts – Data Steward Coordinators – per business area • Data Governance Planning / Program Team Data Governance Roles & Responsibilities Tactical Roles
  25. 25. 2525 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 25 • Responsibilities of the Data Domain Stewards: – Responsible for ‘enterprise’ management of a domain of data. – Identified by position (or person) as part of a single business unit or functional area. – When acting in role of data domain steward, affiliation to business unit becomes secondary. – Involved/facilitator in cross business unit resolution of data definition, production and usage issues. – May or not be the authority (decision maker). Depends on position in the organization. Data Governance Roles & Responsibilities Tactical Roles
  26. 26. 2626 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 26 • Responsibilities of the Data Domain Stewards: – Responsible for escalating well-documented issues to the strategic level with or without recommendation. – Responsible for documenting data classification rules, compliance rules, business rules for data in their domain (may delegate this). – Responsible for making certain the rules are communicated to all stakeholders of data in that domain (may delegate). – Responsible for participating in tactical groups (with other domain stewards, steward coordinators, and operational stewards) for finite periods of time to address specific issues and projects related to their domain and business unit. I call these “Tactical Steward Teams”. Data Governance Roles & Responsibilities Tactical Roles
  27. 27. 2727 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 27 • Data Domain Stewards Traits – Vision of what the future of data as an asset looks like – Looking for ways to improve the status quo – Ability to motivate the organization – Set an example of data-related behavior – Team players – Diplomatic – Personal interest, intuitive ability and communication skills to facilitate issue resolution to achieve a “win-win.” Data Governance Roles & Responsibilities Tactical Roles
  28. 28. 2828 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 28 • Responsibilities of the Data Steward Coordinators: – Act as the point communications person for distributing rules and regulations per domain of data to the operational stewards in their business unit (and making certain that the operational data stewards understand the rules & risks). – Act as the point communications person for their business unit to document and communicate issues pertaining to specific domains of data to the proper data domain steward. – Act as the point person in the Common Data Matrix (or data steward repository) regular change control process. Data Governance Roles & Responsibilities Tactical Roles
  29. 29. 2929 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 29 • Responsibilities of the Data Steward Coordinators: – Identify the operational stewards of data per domain for their business unit. This typically requires research and inventory time for the Data Steward Coordinator. – Work alongside the Data Domain Stewards and operational data stewards on specific Tactical Data Steward teams that are set up for the duration of issue resolution or project focused task. – The Data Steward Coordinator typically has no decision making authority but plays a pivotal role in data governance and data stewardship success. – In the CDM, they should fill in the operational data stewards per domain for the domains in which their business unit are stakeholders. This may require the coordinator to research exactly how and what data is being defined, produced and used in their business unit. Data Governance Roles & Responsibilities Tactical Roles
  30. 30. 3030 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 30 • Operational Level – Per Business Area Accountability – Operational Data Stewards – people with relationship to data • Business Data Stewards • Data Definers • Data Producers • Data Users – “Deputy” Data Stewards – everyone else Data Governance Roles & Responsibilities Operational Roles
  31. 31. 3131 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 31 • Rules for Becoming a Data Steward 1. A Data Steward can be absolutely anybody. 2. Being a Data Steward describes a relationship to data and is not a position. 3. A Data Steward is not hired to be a Data Steward. 4. A Data Steward does not need to have the title of “Data Steward”. 5. A Data Steward does not have to be told how to do their job. 6. Public or Industry Data Steward Certification is a load of bunk. 7. There is more than one Data Steward for each type of Data. 8. Data Steward training should be focused on “Formalizing Accountability”. Data Governance Roles & Responsibilities Operational Roles Rules
  32. 32. 3232 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 32 • Responsibilities of the Operational Data Stewards: – Defining the data that will be used by the organization, how that data will be used, and how that data will be managed. – Data Definers – Producing, creating, updating, deleting, retiring, archiving the data that will be managed. – Data Producers – Using data to perform their job and processes. – Integrity of data usage. – Data Users Data Governance Roles & Responsibilities Operational Roles
  33. 33. 3333 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 33 • Responsibilities of the Operational Data Stewards: – Participate in creating/reviewing/approving data definitions – Participate in the integrity and quality of data definition – Producing, creating, updating, deleting, retiring, archiving data. – Integrity and quality of the data created or updated in their dept or process. – Following the rules associated with identifying and classifying data access levels – Identifying and documenting regulatory and legal/risk issues – Supporting / sharing knowledge w/ other stewards – Communicating new / changed business requirements to individuals who may be impacted and can influence change – Communicating concerns, issues and problems with data to the individuals that can influence change Data Governance Roles & Responsibilities Operational Roles
  34. 34. 3434 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 34 • Support Level – Sustenance & Supportive Accountability – Data Governance Planning / Program Team – Data Governance Partners • Information Technology • Risk Management – Regulatory & Compliance • Project Management Office • Agile Project Teams • Information Security • Centers of Excellence / Working Teams Data Governance Roles & Responsibilities Support Roles
  35. 35. 3535 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 35 • Responsibilities of the Data Governance Planning / Program Team: – Planning Team evolves into the Program Team – Participate in Data Governance Program Development – Architect Solution & Framework – Assist in Administering the Program – Facilitate the Data Governance Council meetings Data Governance Roles & Responsibilities Support Roles
  36. 36. 3636 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 36 • Responsibilities of the Data Governance Planning / Program Team: – Participate in the Development & Delivery of Education, Awareness & Mentoring Materials – Report Results to Data Governance Council – Participate in the Development & Delivery of Data Governance Policies, Standards, Guidelines, and Procedures – Assist in Defining Data Quality Metrics for Periodic Release – Support Data Quality Issue Analysis & Remediation for “Strategic” Data – Conduct Audits to Ensure Components are in Place for Improving the Program Data Governance Roles & Responsibilities Support Roles Not represented on the Common Data Matrix.
  37. 37. 3737 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 37 • Responsibilities of the Data Governance Partners: – Focus on Consistent Protection/Classification of Data by Data Classification – Responsible for Technical Data Handling to Meet Data Classification – Secure Infrastructure On Behalf of the Business Units – Managing Projects to assure appropriate Data Governance – Responsible for championing the integration of data governance within the standard project methodology. Data Governance Roles & Responsibilities Support Roles
  38. 38. 3838 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 38 • Responsibilities of the Data Governance Partners: – Ensure that policies, procedures and metrics are in place for maintaining & improving data quality and the creation, capture and maintenance of metadata. – Ensure that all “strategic” data is modeled, named, and defined consistently. – Ensure that projects source and utilize data from the designated system of record. – Provide technical support for ensuring data quality. – Provide technical support for data governance and data cleansing . – Ensure that metadata critical to Data Governance is included and accessible. Data Governance Roles & Responsibilities Support Roles
  39. 39. 3939 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 39 Data Governance Roles & Responsibilities Apply Roles Consistently • Cross-Reference Roles with Activities – Pro-Actively • Apply roles and actions to existing / new pro-active processes • Not “Data Governance Processes” or “The Process of Data Governance” • Formalizing accountability for involvement in process • Measure role involvement in activities – Reactively • Apply roles and actions to existing / new reactive processes • Respond rapidly to issues / technical debt • The Data Governance Bill of “Rights” • Getting the “right” people involved at the “right” time using the “right” data following the “right” process to solve the “right” problem at the “right” time.
  40. 40. 4040 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 40 Data Governance Roles & Responsibilities Apply Roles Consistently
  41. 41. 4141 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 41 Data Governance Roles & Responsibilities Apply Roles Consistently
  42. 42. 4242 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 42 Data Governance Roles & Responsibilities Communicate with Roles
  43. 43. 4343 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 43 Data Governance Roles & Responsibilities Providing Incentive for Active Involvement • Ways to Encourage Steward Involvement – Get Stewards to understand their value so they buy-in / volunteer / offer time – Offer perks and rewards for Stewardship involvement – Recognize Stewards / Teams publically to the organization – Add a Data Stewardship / Governance component to performance evaluation – Make it Enjoyable or Fun to participate in projects – Use Steward involvement in Career Path / Promotion Evaluation
  44. 44. 4444 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 44 Data Governance Roles & Responsibilities Providing Incentive for Active Involvement • Ways to Force Steward Involvement – Tell people “you will do this” / participation is not optional – Make it mandatory to participate in Steward activities – Develop a “point” systems and monitor involvement – Add a Data Stewardship / Governance component to performance evaluation • As a Data Steward of any type – Encourage organization to adopt the Encourage method
  45. 45. 4545 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 45 • The session covered: – Executive, Strategic, Tactical, Operational and Support Roles – How to recognize your stewards and other roles – How to apply roles consistently through all facets of your program – Providing incentive for active involvement • Questions & Answers Data Governance Roles & Responsibilities Summary
  46. 46. 4646 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG 46 • Robert S. Seiner KIK Consulting & Educational Services – KIKconsulting.com The Data Administration Newsletter – TDAN.com Post Office Box 112571, Upper St. Clair, Pennsylvania 15241 412.220.9643, 412.220.9644 (Fax) rseiner@kikconsulting.com rseiner@tdan.com @RSeiner Data Governance Roles & Responsibilities Contact Information

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