RWDG Webinar Everybody is a Data Steward

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG
@RSeiner
Real World Data Governance
Everybody is a Data Steward
How to Deal With It
Monthly Webinar Series Hosted by Dataversity
Robert S. Seiner – KIK Consulting / TDAN.com
June 18, 2015 – 2:00 p.m. EST
Robert S. Seiner
KIK Consulting & Educational Services, LLC - KIKconsulting.com
The Data Administration Newsletter, LLC - TDAN.com

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• Real-World Data Governance – Monthly Webinar Series
– July 16 – Big Data & BI Analytics Require Data Governance
– August 20 – Data Governance & Data Steward Certification
– September 17 – Data Modeling is Data Governance
– October 15 – Govern Metadata: Vocabulary, Dictionaries and Data
– November 19 – Agile Data Governance: How to Apply Governance to Agile
– December 17 – Data Governance and the Internet of Thing
– Third Thursday at 2 pm EST
– Register On-Line at DATAVERSITY.net
– or KIKConsulting.com
2015 Upcoming Webinars

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• Non-Invasive Data Governance:
The Path of Least Resistance and Greatest Success
ISBN 9781935504856 / Technics Publishing – September 2014
• KIKConsulting.com
Home of Non-Invasive Data Governance™
Refurbished in 2014
• DATAVERSITY Events
Data Governance Financial Services Conference 2015
With Debtech International
Considerations for Starting or Enhancing a
Financial Data Governance Program

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• Leadership is beginning to recognize that everyone that has a
relationship to your data must be held formally accountable for that
relationship.
• People that define data must look to see if the data they need is
already available. People that produce data must understand the
impact of what they produce. People that use data must be held
accountable for following internal and external rules.
• Almost everybody has a relationship to the data.
Abstract

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• The future of data stewardship will not only engage the few select
subject matter stewards but will be opened to engage everybody in
the organization.
• This open view of stewardship may need to be addressed by your
data governance program.
• Join Bob Seiner to learn about:
– How to expand a data governance program to include a role for everybody
– How to define stewardship to embrace formalized accountability
– How to communicate with everybody in the organization no matter your size
– How to embrace perspectives associated with people’s relationships to data
– How to deal with the idea that “everybody is a data steward”
Abstract

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• Data Governance is the execution and enforcement of authority over
the management of data and data-related assets.
• Data Stewardship is the formalization of accountability for the
management of data and data-related assets.
• Non-Invasive Data Governance™
– The practice of:
• applying formal accountability & behavior
• through a non-invasive framework of roles & responsibilities
• to existing and / or new processes
• to assure that the definition, production & usage of data
• improves regulatory compliance, security, privacy & protection.
– Non-Invasive describes how governance is applied to assure
non-threatening management of valuable data assets.
– The goal is to be transparent, supportive, collaborative.
Definitions

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• Formalization of Accountability implies that there is
already some level of accountability
for the definition, production, usage of data.
Implications

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• Ten Things to Consider re: the Fact that Everybody …
1. Per source of data – identify who is accountable
2. Per data subject area – identify who is accountable
3. Per system of data – identify who is accountable
4. Data Governance should help accountable people be (held) accountable.
5. Accountable for the definition, production and use of the data.
Considerations

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• Ten Things to Consider re: the Fact that Everybody …
6. What value does improving the enterprise view of the data bring?
7. “Nobody is accountable.”
8. Is that what Management thinks?
9. Then how are decisions made? Are decisions made?
10. Are these people the Data Stewards?
Considerations

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• Industry Standard for Data Steward
– Industry Standard for the definition of a Data Steward
– Should there be an Industry Standard
– Who should come up with this definition?
– Definition of the Data Steward is specific to the Organization
The Data Steward

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• Who is a Data Steward?
– A Data Steward can be anybody in the organization (business or technical)
that defines, produces, and/or uses data as part of their job if they are held
formally accountable for what they do with the data.
• Everybody is a Data Steward
– A Data Steward is a person that defines, produces or uses data as part of their
job and has a defined level of accountability for assuring quality in the
definition, production or usage of that data.
The Data Steward

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The Data Steward
• To Whom the Position Reports
– Data Stewards report to who they report to.
– Data Steward’s Senior Management must support, sponsor and understand.
• Qualifications or Skills needed by the Person
– Data Stewards qualify for their position based on their skills.
– Data Stewards do not qualify for their positions based on their data skills.
• Salary Range
– Data Stewards make what they make.
– Data Stewards do not get paid extra for stewarding data.

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The Data Steward
• Held Formally Accountable for Following the Rules
– Definition Rules
• New Data Vs Existing Data
• Logical & Physical Data Modeling
• Recognize the System of Record
• Business Glossary
– Production Rules
• Data from Inside
• Data from Outside
• Data Movement (ETL)
– Usage Rules
• Business Rules
• Classification and Protection
• Compliance and Regulatory

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• Rules for Becoming a Data Steward
1. A Data Steward can be absolutely anybody.
2. Being a Data Steward describes a relationship to data and is not a position.
3. A Data Steward is not hired to be a Data Steward.
4. A Data Steward does not need to have the title of “Data Steward”.
5. A Data Steward does not have to be told how to do their job.
6. Public or Industry Data Steward Certification is a load of bunk.
7. There is more than one Data Steward for each type of Data.
8. Data Steward training should be focused on “Formalizing Accountability”.
The Steward Rules

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• Rules for Becoming a Data Steward
You may not agree with all of them.
You may not agree with any of them.
“Do Nobody”
approach?
“Do Everybody”
approach?
The Steward Rules

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• Recognizing Types of Data Stewards
– Operational Data Stewards
• Data Definers
• Data Producers
• Data Users
– Tactical Data Stewards
• Data Domain Stewards
• Enterprise Data Steward
• Subject Matter Experts
• Data Steward Coordinators
Types of Stewards

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Types of Stewards

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– Operational Data Stewards (Operational Level)
• Work in a Business or Technical Unit
• Have Hands-On Knowledge of the Data They Use and Used By Their Unit
• Define, Produce, Use Data Associated With Their Job
Types of Stewards

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– Data Domain Stewards (Tactical Level)
• Have Hands-On Expertise of a Specific Domain (Subject Area) or Data
• Facilitate Resolution of Issues Pertaining to that Domain of Data
• May/May Not Have Decision Making Authority for That Domain of Data
Types of Stewards

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– Data Steward Coordinators (Tactical Level)
• Know Domain Stewards & Operational Stewards Residing in Their Unit
• Communicate Effectively w/DG Team, Domain & Operational Stewards
Types of Stewards

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Types of Stewards

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Types of Stewards

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• Responsibilities of Everybody:
– Defining the data that will be used by their part of the organization, how
that data will be used, and how that data will be managed. – Data Definers
– Producing, creating, updating, deleting, retiring, archiving the data that will
be managed. – Data Producers
– Using data to perform their job and processes. – Data Users
– Integrity of data usage. – Everybody
Types of Stewards

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– Following the rules associated with data they define, produce and/or use.
– Producing, creating, updating, deleting, archiving data that will be managed.
– Integrity & quality of the data created & updated in their dept or process.
– Supporting and sharing knowledge with other stewards.
– Communicating new and changed business requirements to those impacted.
– Communicating concerns, issues & problems with data to change influencers.
Types of Stewards

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– Doing what is expected of them in their job while being held formally
accountable for how they do it – when it comes to data.
– Begs the question becomes – What does it mean to be held formally
accountable?
Types of Stewards

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• Responsibilities of the Data Domain Stewards:
– Responsible for ‘enterprise’ management of a domain of data.
– Identified by position (person?) as part of a single business unit, function.
– When acting in role of domain steward, affiliation to unit secondary.
– Involved/facilitator in cross business unit resolution of issues.
– May or not be the authority (decision maker).
– Depends on position in the organization.
Types of Stewards

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• Responsibilities of the Data Domain Stewards:
– Responsible for escalating well-documented issues to the strategic level
with or without recommendation.
– Responsible for documenting data classification rules, compliance rules,
business rules for data in their domain (may delegate this).
– Responsible for making certain the rules are communicated to all
stakeholders of data in that domain (may delegate).
– Responsible for participating in tactical groups (with other domain
stewards, steward coordinators, and operational stewards) for finite
periods of time to address specific issues and projects related to their
domain and business unit.
Types of Stewards

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• Responsibilities of the Data Steward Coordinators:
– Act as the point communications person for distributing rules and
regulations per domain of data to the operational stewards in their
business unit (and making certain that the operational data stewards
understand the rules & risks).
– Act as the point communications person for their business unit to
document and communicate issues pertaining to specific domains of data
to the proper data domain steward.
– Act as the point person in Common Data Matrix change control.
Types of Stewards

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• Responsibilities of the Data Steward Coordinators:
– Identify the operational stewards of data per domain for their business
unit. This typically requires research and inventory time for the Data
Steward Coordinator.
– Work alongside the Data Domain Stewards and operational data
stewards on specific Tactical Data Steward teams that are set up for the
duration of issue resolution or project focused task.
– The Data Steward Coordinator typically has no decision making authority
but plays a pivotal role in data governance and data stewardship success.
Types of Stewards

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• Get Leadership to concur
– That everybody who uses data is accountable.
• Isn’t this a given?
• Not optional
• Data must be protected.
How to Deal with It

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– That everybody who produces data should be accountable.
• For quality
• For understanding impact
• For gathering all necessary data
How to Deal with It

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– That everybody who defines data should be accountable.
• For following procedure
• For sound business definition
• For recording metadata
How to Deal with It

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• Make certain everybody follow the Bill of “Rights”
– Uses the “Right” Data
– At the “Right” Time
– In the “Right” Way
– For the “Right” Purpose
– Leading to the “Right” Decision
How to Deal with It

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How to Deal with It

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• Get Management to Embrace Different Perspective
– We ARE already governing data (but we are doing it informally).
– We CAN formalize how we govern data by putting structure around what
we are presently doing.
– We CAN Improve:
• How We Manage Data Risk & Secure Data
• Data Quality & Provide Quality Assurance
• Coordination, Cooperation, Communications Around Data
– We DO NOT Have to Spend A Lot of Money.
In fact … Data Governance only costs the time we put into it.
– We NEED structure. We should consider a Non-Invasive approach.
How to Deal with It

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• Communicate Perspective Effectively
– Different message for each different audience
– Different timing for each communication type
– Different tool of delivery
How to Deal with It

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How to Deal with It

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• Main Points Covered:
– How to expand a data governance program to include everybody
– How to define stewardship to embrace formalized accountability
– How to communicate with everybody in the organization no matter size
– How to embrace perspectives associated with people’s relationships
– How to deal with the idea that “everybody is a data steward”
Summary

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@RSeiner
• Real-World Data Governance – Monthly Webinar Series
– July 16 – Big Data & BI Analytics Require Data Governance
Real-World Data Governance
Upcoming Webinar

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#RWDG
@RSeiner
• Robert S. Seiner
KIK Consulting & Educational Services – KIKconsulting.com
The Data Administration Newsletter – TDAN.com
Post Office Box 112571, Upper St. Clair, Pennsylvania 15241
412.220.9643, 412.220.9644 (Fax)
rseiner@kikconsulting.com
rseiner@tdan.com
@RSeiner
#RWDG
Real-World Data Governance
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RWDG Webinar Everybody is a Data Steward

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