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Infuse Analytics Everywhere
Go Beyond Dashboards
with
Next Gen Analytics
Infuse Analytics Everywhere
2
Infuse Analytics Everywhere
2
Mindi Grissom
Analytics Evangelist
Data Enthusiast
Foodie Extraordinaire
3
Infuse Analytics Everywhere
Top 5
Strategic Outcomes*
Identify new revenue streams
Enhance customer experience
Improve operational efficiencies
Increase revenue
Drive more engagement
*Harvard Business Review Analytic Services
4
Infuse Analytics Everywhere
4
Value of Analytics
23x
More likely to acquire
new custom ers
6x
More likely to retain
existing custom ers
19x
More likely to be
profitable
Infuse Analytics Everywhere
5
Why are certain
custom ers dropping off
during this sales stage?
Which channel is
generating the
m ost leads?
What is driving
engagem ent in
our product?
Infuse Analytics Everywhere
6
Static data reports
Infuse Analytics Everywhere
7
Led to a restless business…
Infuse Analytics Everywhere
8
400% learning increase with visual + text
Infuse Analytics Everywhere
9
Easier to consum e, yet siloed & redundant
Data democratization
Infuse Analytics Everywhere
10
Use data in new unique ways
Digital transformation
Infuse Analytics Everywhere
11
Data expectations
Infuse Analytics Everywhere
People, Process, Technology
Data Democratization
Digital Transformation
Infuse Analytics Everywhere
12
Data reality
80%
of analytics projects fail
90%
of digital transformation strategies
modernize NOT transform
Infuse Analytics Everywhere
<24%
Rate effectiveness use of data 7+
13
Infuse Analytics Everywhere
Data is valuable,
yet still untapped
61%
skill set gaps
43%
high quality data
62%
access & governance
14
Infuse Analytics Everywhere
Analytics Today…
Answer found
Back to planning with
answers in hand
Request access to
others
Find dashboard
Dig around…
Oh no! VPN trouble
Please reset your
password
Proceed to
dashboard
Zoom m eeting
interrupts again!
You’ve been interrupted
by a different request!
IM to colleagues
What ad is
resonating & why?
Infuse Analytics Everywhere
15
Flip the script…
Analytics Infusion
16
Infuse Analytics Everywhere
16
The difference?
Go beyond the dashboard
Reliance on
custom er loyalty
Standalone insights
Disconnected workflows &
decision-m aking
to intelligence infusion
Intuitive, autom atic intelligence
Drive enhanced custom er experience
to deliver increased value
Naturally infused into every
application, process and workflow
17
Infuse Analytics Everywhere
17
Analytic Infusion IRL
18
Infuse Analytics Everywhere
18
19%
m ore likely to achieve hardest, strategic outcom es
with analytics infused into just 50% of workflows
19
Infuse Analytics Everywhere
19
● Decreasing customer satisfaction
with existing investor tools
Nasdaq achieves10x
performance boost
Business Challenge
● Executive insight into stock ownership
for deeper investor relations
● Increase customer stickiness &
exceed experience expectations
Impact / Value
Solution
● Infused analytics as a product to
deliver intelligence
20
Infuse Analytics Everywhere
20
• Pandemic rapidly changed patient &
provider interactions
Luma Health reduces no-
shows by 79%
Business Challenge
• 79% reduction in no-shows
• Increased average NPS to 89
• Created three products
Impact / Value
Solution
• Analyze sentiment & data in real-time
to understand customer needs
21
Infuse Analytics Everywhere
21
• Surge in sales with remote workforce
growth & need to maintain high
customer satisfaction
Skullcandy supercharges
customer success
Business Challenge
• Accurately predict return rates for
un-released products
• Better inform new product design
decisions with 360 degree feedback
Impact / Value
Solution
• Infused sentiment analysis within
customer success teams
22
Path to intelligence infusion
Infuse Analytics Everywhere
Rem ove
access
barriers
Step 1
Reduce
skill set
gaps
Step 2
Perpetual
custom er-
centric
innovation
Step 3
23
Fuse business objectives, use cases &
technical requirements
• 3rd party partnerships across entire data lifecycle
• Data Catalogs, virtualization, etc
Connect all data
• Cloud, in-application, on-prem ises
• Big, sm all, unstructured, structured
Step 1:
Remove access barriers
23
24
Analyze & explore data, with or without code
• Self-service, drag & drop analytics
• Explore data through rapid ad-hoc analysis using
SQL, R or Python
Augment every analysis with AI -driven intelligence
• Leverage power of AI to work sm arter not harder
• Make sense of any data with autom atic insight &
im pact highlights
Step 2:
Reduce skill set gaps
Infuse Analytics Everywhere
25
Infuse actionable intelligence at the right place
& the right time, every time
• Em bed visualizations directly into applications
• Em power users to act wherever they are
• Autom ate m ultiple steps in a workflow
• Create differentiated products & drive deeper
custom er engagem ent
Step 3:
Perpetual innovation
25
26
Infuse Analytics Everywhere
Go beyond the dashboard by infusing intelligence
Data Strategy
Connect
Fuse
Infuse
Augment
Analyze
Biz Apps
Workflows
Processes
New Markets
New Products
New Features
26
Infuse Analytics Everywhere
27
Infuse Analytics Everywhere
27
27
Infuse Analytics Everywhere
The Sisense Difference
Highly
Customizable
Custom analytic experiences
using developer APIs or a no
code environment
AI-Powered Personalization
Deeply integrated proprietary
recommendation engine to
personalize the analytics experience
Powerful Data Engine
Process massive volumes in
memory, live and hybrid directly in
cloud data warehouses
Actionable Intelligence
Infusing actionable insights directly
where people are spending their time
Analytics Continuum
Scale across all use cases and
skill levels
Infuse Analytics Everywhere
Infuse Analytics Everywhere
Without data, you’re just another person with an
opinion
W. Edwards Dem ing
Infuse Analytics Everywhere
Thank you.
29
Mindi.Grissom@sisense.com
29

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Slides: Go Beyond Dashboards With the Next Generation of Analytics

  • 1. Infuse Analytics Everywhere Go Beyond Dashboards with Next Gen Analytics Infuse Analytics Everywhere
  • 2. 2 Infuse Analytics Everywhere 2 Mindi Grissom Analytics Evangelist Data Enthusiast Foodie Extraordinaire
  • 3. 3 Infuse Analytics Everywhere Top 5 Strategic Outcomes* Identify new revenue streams Enhance customer experience Improve operational efficiencies Increase revenue Drive more engagement *Harvard Business Review Analytic Services
  • 4. 4 Infuse Analytics Everywhere 4 Value of Analytics 23x More likely to acquire new custom ers 6x More likely to retain existing custom ers 19x More likely to be profitable
  • 5. Infuse Analytics Everywhere 5 Why are certain custom ers dropping off during this sales stage? Which channel is generating the m ost leads? What is driving engagem ent in our product?
  • 7. Infuse Analytics Everywhere 7 Led to a restless business…
  • 8. Infuse Analytics Everywhere 8 400% learning increase with visual + text
  • 9. Infuse Analytics Everywhere 9 Easier to consum e, yet siloed & redundant Data democratization
  • 10. Infuse Analytics Everywhere 10 Use data in new unique ways Digital transformation
  • 11. Infuse Analytics Everywhere 11 Data expectations Infuse Analytics Everywhere People, Process, Technology Data Democratization Digital Transformation
  • 12. Infuse Analytics Everywhere 12 Data reality 80% of analytics projects fail 90% of digital transformation strategies modernize NOT transform Infuse Analytics Everywhere <24% Rate effectiveness use of data 7+
  • 13. 13 Infuse Analytics Everywhere Data is valuable, yet still untapped 61% skill set gaps 43% high quality data 62% access & governance
  • 14. 14 Infuse Analytics Everywhere Analytics Today… Answer found Back to planning with answers in hand Request access to others Find dashboard Dig around… Oh no! VPN trouble Please reset your password Proceed to dashboard Zoom m eeting interrupts again! You’ve been interrupted by a different request! IM to colleagues What ad is resonating & why?
  • 15. Infuse Analytics Everywhere 15 Flip the script… Analytics Infusion
  • 16. 16 Infuse Analytics Everywhere 16 The difference? Go beyond the dashboard Reliance on custom er loyalty Standalone insights Disconnected workflows & decision-m aking to intelligence infusion Intuitive, autom atic intelligence Drive enhanced custom er experience to deliver increased value Naturally infused into every application, process and workflow
  • 18. 18 Infuse Analytics Everywhere 18 19% m ore likely to achieve hardest, strategic outcom es with analytics infused into just 50% of workflows
  • 19. 19 Infuse Analytics Everywhere 19 ● Decreasing customer satisfaction with existing investor tools Nasdaq achieves10x performance boost Business Challenge ● Executive insight into stock ownership for deeper investor relations ● Increase customer stickiness & exceed experience expectations Impact / Value Solution ● Infused analytics as a product to deliver intelligence
  • 20. 20 Infuse Analytics Everywhere 20 • Pandemic rapidly changed patient & provider interactions Luma Health reduces no- shows by 79% Business Challenge • 79% reduction in no-shows • Increased average NPS to 89 • Created three products Impact / Value Solution • Analyze sentiment & data in real-time to understand customer needs
  • 21. 21 Infuse Analytics Everywhere 21 • Surge in sales with remote workforce growth & need to maintain high customer satisfaction Skullcandy supercharges customer success Business Challenge • Accurately predict return rates for un-released products • Better inform new product design decisions with 360 degree feedback Impact / Value Solution • Infused sentiment analysis within customer success teams
  • 22. 22 Path to intelligence infusion Infuse Analytics Everywhere Rem ove access barriers Step 1 Reduce skill set gaps Step 2 Perpetual custom er- centric innovation Step 3
  • 23. 23 Fuse business objectives, use cases & technical requirements • 3rd party partnerships across entire data lifecycle • Data Catalogs, virtualization, etc Connect all data • Cloud, in-application, on-prem ises • Big, sm all, unstructured, structured Step 1: Remove access barriers 23
  • 24. 24 Analyze & explore data, with or without code • Self-service, drag & drop analytics • Explore data through rapid ad-hoc analysis using SQL, R or Python Augment every analysis with AI -driven intelligence • Leverage power of AI to work sm arter not harder • Make sense of any data with autom atic insight & im pact highlights Step 2: Reduce skill set gaps Infuse Analytics Everywhere
  • 25. 25 Infuse actionable intelligence at the right place & the right time, every time • Em bed visualizations directly into applications • Em power users to act wherever they are • Autom ate m ultiple steps in a workflow • Create differentiated products & drive deeper custom er engagem ent Step 3: Perpetual innovation 25
  • 26. 26 Infuse Analytics Everywhere Go beyond the dashboard by infusing intelligence Data Strategy Connect Fuse Infuse Augment Analyze Biz Apps Workflows Processes New Markets New Products New Features 26 Infuse Analytics Everywhere
  • 27. 27 Infuse Analytics Everywhere 27 27 Infuse Analytics Everywhere The Sisense Difference Highly Customizable Custom analytic experiences using developer APIs or a no code environment AI-Powered Personalization Deeply integrated proprietary recommendation engine to personalize the analytics experience Powerful Data Engine Process massive volumes in memory, live and hybrid directly in cloud data warehouses Actionable Intelligence Infusing actionable insights directly where people are spending their time Analytics Continuum Scale across all use cases and skill levels
  • 28. Infuse Analytics Everywhere Infuse Analytics Everywhere Without data, you’re just another person with an opinion W. Edwards Dem ing
  • 29. Infuse Analytics Everywhere Thank you. 29 Mindi.Grissom@sisense.com 29