Measuring the value of services and delivering them effectively is a priority for Radiologic Associates of Fredericksburg, a Top 100 radiology group.

1. To contact the RAF Physician Concierge,
please call (540) 741-7566

2. RAF facilities have achieved accreditation by
the American College of Radiology (ACR) in
areas including:
 Clinical Correlation
 MRI Safety Questionnaire
 PMs
 Professional Requirements/CMEs
 Report Review
 Mammography Machine
 Ultrasound (Breast, OB, GYN, General,
Vascular)
 Breast MR
 MRI
 CT (Centers of Excellence included)
RAF radiologists have earned a top 100 ranking in Radiology Business Journal, based on
criteria including:
 Procedure volume
 Radiologist and employee FTEs
 Number of imaging centers
 Number of hospitals served
Radiologic Associates of Fredericksburg is committed to providing
services of the highest value to our community by focusing on three core
components:
Compliance, Satisfaction, and Quality
 RAF physicians attend an annual physician coding in-service
 100% of technologists complete radiation safety training at the time of hire
 100% of providers and staff complete annual HIPAA Privacy and Security training
 RAF has a dedicated compliance committee that assesses compliance metrics including coding
accuracy, medical necessity, and regulatory and statutory conformance
 RAF physicians regularly meet with other specialists to develop programs that increase the
quality of clinical services.
 Order Facilitator successfully indexed 43,080 faxes at Medical Imaging of Fredericksburg, LLC
locations, closing the loop on referring physician communication from orders to results.
 RAF Physicians are evaluated through a Physician Workplace Relationship survey, which is
designed to assess employee perception of physician workplace relationships.
Of 31 RAF Physicians, 26% scored above a 95% rating, and 45% scored above 90%. The
median score for all RAF Physicians was 89%.
Compliance
Satisfaction
Quality
RAF physicians actively participate in
community and healthcare conferences
regularly, to include:
 TAVR
 VHVI
 Primordial
 General, Breast, and Thoracic
Cancer Conferences
 Regional Cancer Conference

3. Compliance
Compliance Committee Audit Review
Satisfaction
Quarterly Diagnostic Audits of Coded Procedures:
100% of coded procedures were above the 92% accuracy threshold in 2016.
Employee Satisfaction
Referring Physician Satisfaction
RAF actively reaches out to referring physicians to gain valuable feedback on ways to better serve referring
physicians and patients. In addition to sending regular surveys to referring physicians, RAF physicians also make
frequent visits to referring physician offices, with a total of 32 visits in 2016.
= meets or exceeds national benchmark and/or internal goals
100%
RAF employee satisfaction ranked at 100%
for corporate administration, and 97% for
executives, based on an 83% participation
rate in the annual survey.
97%
Corporate Administration Executives
Patient Satisfaction
On average, 2016 Patient Satisfaction
Scores were reported in the 96th percentile
for MIF, LLC (via Press Ganey) and at 98
percent for VIVA.
96% 98%
MIF, LLC VIVA The 2016 goal for MIF, LLC and VIVA was 94%.
Radiologic Associates of Fredericksburg continuously evaluates
performance through specific
Compliance, Satisfaction, and Quality Measures
Medical Imaging of Fredericksburg
employee satisfaction had a power item
score of 4.21 out of 5.00, achieving Tier 1.
This score was based on data compiled
through Press Ganey.
4.21 out of 5.00
RAF
MIF
MWH Medical Staff Survey
Radiology services achieved high
performance scores in the 2016 Press
Ganey Medical Staff Survey at Mary
Washington Hospital.
4 4.1 4.2 4.3 4.4 4.5
Accuracy of Results
Performance of Services
Timeliness of Obtaining…
RAF National Average
Medical Imaging of Fredericksburg ranked
among the top five of all MWHC
departments.
MIF & VIVA

4. Quality
Adequate Biopsy Samples
Biopsies
Fax/Confirm
RAF Radiologists have documented notifications to ordering providers for critical or significant
findings.
5,010 fax/confirm notifications using information technology platforms were completed in 2016.
Hospital Compare
Percentage of patients who came to the ED
with stroke symptoms who received brain
scan results within 45 minutes of arrival.
Outpatient CT scans of the chest that were
"combination" (double) scans.
Outpatient CT scans of the abdomen that
were "combination" (double) scans.
Outpatients with brain CT scans who got a
sinus CT scan at the same time.
National Average
Mary Washington
Hospital
Stafford
Hospital
68% 75% *
Data collected from Hospital Compare (CMS) * = No Data Available
QRUR (Quality Resource Use Reports)
80%
90%
100%
Q1 2016 - 92%
Q2 2016 - 97%
Q3 2016 - 98%
Q4 2016 - 99%
Average- 96.5%
QRUR are generated using PQRS measures and CMS calculated quality and cost measures. This is
used to determine quality of care delivered during a performance period compared to
peers. Scores result in a negative, neutral, or positive adjustment to Medicare Part B FFS payments.
RAF reviews QRUR reports annually to identify opportunities to improve quality and cost of care.
RAF QRUR scores are equal or better than specialty peer categories. RAF has achieved its
goal of performing above the national benchmark.
Turnaround Time
Nuclear Cardiac Turnaround Time: 1 hour 1 minute
SH ED Report Turnaround Time: 7 minutes 34 seconds
MWH ED Report Turnaround Time: 22 minutes 36 seconds
Stroke Turnaround Time (Head CT): 99.35% of patient studies were read in </=45 minutes
MIF, MILH, MINS Average Report Turnaround Time: 7 hours 15 minutes
2.1% 0% 0%
8.4% 0.4% 1.1%
2.9% 1.9% *
Biopsy Complication Rate Q4 2016
Image Guided Biopsies
Success Rate: 97.7%
Complication Rate: 1.2%
Thoracic Biopsies
Success Rate: 97.3%
Complication Rate: 4%
All within SIR and ACR practice parameters
= meets or exceeds national benchmark and/or internal goals
Benchmark:
>90%
VIVA Mary Washington Healthcare