1. Dawn M. Barnes
Baltimore, Maryland 21216 * dbarnes@littlerepeats.com * 443.631.3787
Professional Summary
Experienced professional with more than 10 years of combined Human Resources and Executive
Support experience. Documented ability to perform a full spectrum of human resources services and
functions. Proven record of success in implementing and adhering to employment laws, compliance
issues, benefits plan administration, corporate recruiting and employee relations. Successful at
providing expert C suite administrative support, including schedule maintenance, travel coordination,
meeting management, complex report tracking, and confidential mission critical projects.
Employment Experience:
Total Site Solutions
Manager, Human Resources December 2012 – Present
Maintain and enhance the organization's Human Resources by planning, implementing, and
evaluating employee relations and human resources policies, programs, and practices, while
managing HR team.
· Transitioned the organization to paperless pay check system and established use of online
Payroll and HR services.
· Eliminated dual payroll process establishing one bi-weekly pay cycle resulting in a savings of
over 6K per year.
· Manage and direct all functions of Human Resources for Maryland based corporate office,
Texas Systems Integration office, and Virginia based division.
· Originate Human Resources practices and objectives that provide a balanced program
throughout all divisions.
· Direct and manage all payroll and recruiting processes.
· Facilitate and administer open enrollment company wide.
· Determine and recommend employee relations practices necessary to establish a positive
employer-employee relationship and promote a high level of employee morale.
· Manage all employee related matters regarding unemployment and EEOC issues.
· Identifies legal requirements and government reporting regulations affecting Human
Resources function (e.g., OSHA, EEO, TEFRA, ERISA, and Wage & Hour). Directs the
preparation of information requested or required for compliance. Selects and coordinates use
of Human Resources consultants, insurance brokers, insurance carriers, pension
administrators, training specialists, labor counsel, and other outside sources.
· Conducts new hire orientation, and ensures effective on boarding practices across the
organization.
· Successfully navigated and implemented all HR requirements for an acquisition involving 35
new employees.
Stanley Black & Decker
Business Systems Specialists/Executive Support to CIO May 2011 –
August 2012
Provided support for CDIY IT division CIO/VP of eCommerce as well as team of directors.
Responsible for
processing systems deliverable through third party vendor in preparation for consumer readiness.
· Coordinated department meetings including agenda management, scheduling and logistics.
· Responsible for monthly & quarterly business reviews including coordination with corporate
resources in the planning and execution of other core business rhythms.
· Researched planned and coordinated CDIY IT division senior level events to include Sr.
Management retreats, holiday events, and division wide communications meetings.
· Awarded Stanley WIN Award for outstanding performance.
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2. · Proactively managed schedules adjusting continually to address ever changing landscape of
meeting requests and priorities.
Sylvan Learning Inc. August 2006 to August 2010
Sylvan University Consultant June 2009 to August 2010
Responsible for various adhoc projects. Researched Sylvan trademark images and catalog full
description for submission to United State Patent and Trademark office. Monitored internal LMS used
by the Sylvan franchise community. Responded to and resolved user inquiries via email. Maintained
LMS system class logs and course completion status. Created new user accounts and purge expired
users. Created an extensive tracking and grading document and process using excel, which is
currently in use in centers.
Human Resources Generalist October 2008 – June 2009
Performed Human Resources related duties and manage the day-to-day HR operations of the
organizations’ multi-state based locations. Administrated HR policies, procedures and programs in the
functional areas of employee relations, benefits, FMLA, compensation, and employment recruiting.
· Processed and submitted EEOC survey report.
· Acted as liaison for employees to resolve payroll and benefits discrepancies.
· Prepared, calculated, and processed separation agreements.
· Provided resolution to employee relations matters within corporate learning centers.
· Reviewed applicant resumes matching experience with specific job related requirements.
· Conducted initial phone screens for prospective candidates to fill national center level
positions.
· Created and issued employment offer letters.
· Managed employee 401K and health benefits accounts.
Executive Assistant to Vice President of Human Resources January 2007 -
February 2008
Provided support for VP and department Managers to ensure effective Human Resource practices for
over 500
worldwide franchisees, while maintaining efficient corporate Human Resources functions.
· Coordinated and processed employee salary notifications.
· Created and processed position requisition requests.
· Managed background check discrepancies and processed candidate prescreening test
results.
· Conducted initial phone screening interviews for prospective candidates.
· Created and edited PowerPoint Presentations for executive use.
· Completed and submitted employee-requested data-change documentation.
Executive Assistant to the VP of New Business Development August 2006
to December 2006
Supported Vice President of New Business Development and ensured efficient daily operations of the
department.
· Maintained project-specific Excel spreadsheets on a daily basis and uploaded data for review
· Worked closely with project teams to coordinate and ensure adherence to established time
lines
· Created, edited, and/or transcribed memos, letters, reports, meeting notes and documents
Education:
BS, Towson University. Towson, Maryland
Professional Development:
SHRM, HR Professional of Human Resources, Currently pursuing
Miles & Stockbridge Employment Law Seminar, April 2014
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3. Mercer HR Consulting. Human Resources 101 Training, December 2009
Military Experience:
United States Army Reserve. Field Medical Specialist, Honorable Discharge 1996
Memberships & Associations:
Society for Human Resource Management
Executive Director, “The Band” Marching Unit, 2011 to present
Zeta Phi Beta Sorority, Incorporated, 1996 to present
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