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SOCIAL	
  MEDIA	
  MARKETING	
  
A	
  Guide	
  to	
  
Deborah King
Deborahking.info
Thanks for downloading my eBook. This is a short and sweet
guide for the new and experienced social media marketer. It
includes all the things you should consider when thinking
about your social strategy.
 
I hope you find this useful!  
Deborah
Social Media Consultant
Hi!	
  
www.deborahking.info 2	
  
CONTENTS	
  
3 Why Is Social Media Valuable?
5 Where to start?
10 Choosing the right platform for you
11 Insights
12 How to be mobile with your audience
13 How to plan your Content
14 Native Advertising
Why	
  Is	
  Social	
  Media	
  Valuable?	
  
“ The biggest risk is not taking any risk... In a world that is
changing really quickly, the only strategy that is guaranteed
to fail is not taking risks. “
- Mark Zuckerberg, Facebook
3	
  www.deborahking.info
When I first started in social
media it was a buzzword
that was thrown around,
with no one quite knowing
what to do with it.
Innovation budgets were
being used to experiment
with social platforms.
Fast forward ten years and
social is very much here to
stay.
Social Media has become
an integral part of people’s
lives, but don’t take my
word for it – the numbers
speak for themselves.
Facebook has 1.28
billion people active
every month.
Pinterest has 70 million
users creating boards.
Twitter has 500 million
people Tweeting.
Every. Single. Day.
Youtube has people
watching 6 billion
hours of video a
month.
Instagram has 20
billion photos shared
with 1 million photo
likes.
Linkedin has 300
million professionals
looking to connect
and network with
each other.
Google+ has an 540
million active users,
4	
  
Why	
  Is	
  Social	
  Media	
  Important?	
  
www.deborahking.info
Think about what it is you want to
achieve with social media and how
that will that help your business.
Do you want short terms sales and
long-term sales? Or just engage
people in good conversation?
Think about the business objective as
this will help you build out the
content you will be producing and
how you will speak to your social
community. Here are just some of the
business objectives you can achieve
with social media:
Building brand
awareness
Establishing your
brand as an
industry leader
Product launch
Reach
Customer Service
Generating
qualified leads
And Driving sales
Audience
research and
feedback
Driving traffic to
your website or
blog
5	
  
Where	
  to	
  start	
  	
  
1.	
  What	
  is	
  your	
  business	
  objec6ve?	
  
www.deborahking.info
Do you want to be known as a Thought-Leader in your
field? Do you want to be known as funny and articulate?
Think about how you want your customers
to perceive your brand. As this will help
you build out the content and help you
craft your tone-of-voice with your social
community.  
These are just some of the ways that
you can represent yourself in social
media.
6	
  
Where	
  to	
  start	
  	
  
2.	
  What	
  does	
  your	
  brand	
  stand	
  for?	
  
You need to know who you’re talking to.
In order to attract your customers
attention you need to understand who
they are.
 
Who are your consumers?
What do they look like?
When people are on social media
platforms, they want to consume content
that is relevant and useful to them.
When you begin to understand who your
audience is, you can produce content
that they are interested in. You can then
engage with them and they can
become your advocates in their
networks.
I always recommend that
people build out several profiles
of the people that they are
trying to target.
This should include demographic
(age, gender, location, material
status) and psychographic
(interests, hobbies, values,
lifestyle).
This helps you to know what time
of content your audience would
like to see.
7
Where	
  to	
  start	
  	
  
3.	
  Who	
  is	
  your	
  target	
  audience?	
  	
  
www.deborahking.info
Setting an account up can
technically be done with ease,
but building a community
excited about your business
takes work.
You need to think
whether there is a
person/team/
department that can
take on the day-to-day
management of the
platforms you choose to
invest in.
People are on social media
24/7 doing multiple activities
- messaging friends, sharing
content, shopping, etc.
This means managing social
media requires a lot of time
and energy.
8	
  
Where	
  to	
  start	
  	
  
4.	
  Do	
  you	
  have	
  the	
  bandwidth?	
  	
  
This may seem like a funny question,
but it’s a serious one.
To be in social media you need to
be social, and you need to be ready
to take the highs with the lows. People have opinions, and
they’re not afraid to voice
them…especially on social
media.
So you need to make sure
that you’re ready to have an
open dialogue with your
social community, followers
and ultimately your
customers.
9	
  
Where	
  to	
  start	
  	
  
5.	
  Do	
  you	
  like	
  people?	
  
Choosing The Right Platform For You?
I’m a firm believer that you don’t
have to be on every single social
media platform. Especially when you
take into account the points I’ve
already covered.
Not every social media platform may
be right for you and your business –
take the time to know what each
social platform is about and choose
the right ones to invest in for you.
“ I’m as proud of many things we haven’t done as the things
we have done. Innovation is saying no to a thousand
things .”
- Steve Jobs, Apple
Sometimes it’s better to
invest in one or two social
platforms. Rather than
spreading yourself too thinly
across multiple platforms, –
make it work for you!
10	
  www.deborahking.info
Insights
Some platforms are better than
others with the amount of
insights that is available. There
are also numerous third party
management tools that can
help you measure success.
Facebook, Youtube, Linkedin,
Google+ and Pinterest offer
robust analytics for you to see
the impact your content is
having on your fans.
Are you looking at these insights?
-  Where are your fans coming from?
-  Who is the most engaged audience?
- How long into the video are people
watching your video content?
Make sure that there’s someone in
your team analysing
the content you are
producing.
11	
  www.deborahking.info
How to be social with your audience
Too often people think of social
as a desktop based platform.
This was the case ten years ago
but with the dominance of
smartphones social media has
become mobile.
  
So make sure your site is mobile
responsive and think about the
length of your content;
especially video content. Make
sure your video content is short
and sweet; 30-45 seconds.
People have data cost to think
about and to be honest if you
are on your mobile, you are
unlikely to stop and watch a five
minute video in the middle of the
street.
Facebook has 23 million UK mobile
Twitter has 12 million UK mobile users
The next wave of social platforms emerges
solely on mobile;
Instagram has 200 million users
Snapchat has 300 million users
Vine has 40 million users
Whatsapp has 400 million users
12	
  www.deborahking.info
How to plan your content
Content will only drive engagement if it is relevant
to your audience. To get started compare you
business objectives with who your audience is. You
should start being able to see themes of the
content that you should be producing.
Then add ‘what you are brand stands for’ into the
mix. This will help you define what your tone of
voice is. So that every time you publish and
produce content – it is in line with what your
business stands for.
One thing to think about is SEO (Search Engine
Optimisation). Become familiar with the keywords
that will help you in your search ranking. Include
these keywords in content.
13	
  
Different types of
content to think
about :
Blogs
Photos
Videos
Newsletters
Native Advertising
Social media is leading the way for
native adverting.
Native advertising means that the
ads on the platform look like the
content on the platform. A simple
way to think about it is an ad on
Facebook is a page post, an ad on
Twitter is a Tweet, etc.
Just another reason for you to build
out your social media strategy.
“ Facebook ads in the News Feed achieve 49-times higher
click-through rates and a 54% lower cost-per-click than
traditional placements in the right-rail sidebar”
- Business Insider
You should think about the amount of
investment/budget/cold hard cash you
are investing or not investing in social
advertising. With the numbers, I’ve
highlighted earlier social media is
becoming a competitive landscape.
14	
  
Get	
  in	
  touch!	
  	
  
Deborah King
deborahking.info
I'd love to hear from you to discuss to discuss social media,
technology, Eastenders or how I can help with your social
stagey.
info@deborahking.info
uk.linkedin.com/in/kingdeborah/
@Kingdebs
www.deborahking.info

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Social Media Marketing Guide: Essential Tips for Success

  • 1. SOCIAL  MEDIA  MARKETING   A  Guide  to   Deborah King Deborahking.info
  • 2. Thanks for downloading my eBook. This is a short and sweet guide for the new and experienced social media marketer. It includes all the things you should consider when thinking about your social strategy.   I hope you find this useful!   Deborah Social Media Consultant Hi!  
  • 3. www.deborahking.info 2   CONTENTS   3 Why Is Social Media Valuable? 5 Where to start? 10 Choosing the right platform for you 11 Insights 12 How to be mobile with your audience 13 How to plan your Content 14 Native Advertising
  • 4. Why  Is  Social  Media  Valuable?   “ The biggest risk is not taking any risk... In a world that is changing really quickly, the only strategy that is guaranteed to fail is not taking risks. “ - Mark Zuckerberg, Facebook 3  www.deborahking.info
  • 5. When I first started in social media it was a buzzword that was thrown around, with no one quite knowing what to do with it. Innovation budgets were being used to experiment with social platforms. Fast forward ten years and social is very much here to stay. Social Media has become an integral part of people’s lives, but don’t take my word for it – the numbers speak for themselves. Facebook has 1.28 billion people active every month. Pinterest has 70 million users creating boards. Twitter has 500 million people Tweeting. Every. Single. Day. Youtube has people watching 6 billion hours of video a month. Instagram has 20 billion photos shared with 1 million photo likes. Linkedin has 300 million professionals looking to connect and network with each other. Google+ has an 540 million active users, 4   Why  Is  Social  Media  Important?   www.deborahking.info
  • 6. Think about what it is you want to achieve with social media and how that will that help your business. Do you want short terms sales and long-term sales? Or just engage people in good conversation? Think about the business objective as this will help you build out the content you will be producing and how you will speak to your social community. Here are just some of the business objectives you can achieve with social media: Building brand awareness Establishing your brand as an industry leader Product launch Reach Customer Service Generating qualified leads And Driving sales Audience research and feedback Driving traffic to your website or blog 5   Where  to  start     1.  What  is  your  business  objec6ve?   www.deborahking.info
  • 7. Do you want to be known as a Thought-Leader in your field? Do you want to be known as funny and articulate? Think about how you want your customers to perceive your brand. As this will help you build out the content and help you craft your tone-of-voice with your social community.   These are just some of the ways that you can represent yourself in social media. 6   Where  to  start     2.  What  does  your  brand  stand  for?  
  • 8. You need to know who you’re talking to. In order to attract your customers attention you need to understand who they are.   Who are your consumers? What do they look like? When people are on social media platforms, they want to consume content that is relevant and useful to them. When you begin to understand who your audience is, you can produce content that they are interested in. You can then engage with them and they can become your advocates in their networks. I always recommend that people build out several profiles of the people that they are trying to target. This should include demographic (age, gender, location, material status) and psychographic (interests, hobbies, values, lifestyle). This helps you to know what time of content your audience would like to see. 7 Where  to  start     3.  Who  is  your  target  audience?     www.deborahking.info
  • 9. Setting an account up can technically be done with ease, but building a community excited about your business takes work. You need to think whether there is a person/team/ department that can take on the day-to-day management of the platforms you choose to invest in. People are on social media 24/7 doing multiple activities - messaging friends, sharing content, shopping, etc. This means managing social media requires a lot of time and energy. 8   Where  to  start     4.  Do  you  have  the  bandwidth?    
  • 10. This may seem like a funny question, but it’s a serious one. To be in social media you need to be social, and you need to be ready to take the highs with the lows. People have opinions, and they’re not afraid to voice them…especially on social media. So you need to make sure that you’re ready to have an open dialogue with your social community, followers and ultimately your customers. 9   Where  to  start     5.  Do  you  like  people?  
  • 11. Choosing The Right Platform For You? I’m a firm believer that you don’t have to be on every single social media platform. Especially when you take into account the points I’ve already covered. Not every social media platform may be right for you and your business – take the time to know what each social platform is about and choose the right ones to invest in for you. “ I’m as proud of many things we haven’t done as the things we have done. Innovation is saying no to a thousand things .” - Steve Jobs, Apple Sometimes it’s better to invest in one or two social platforms. Rather than spreading yourself too thinly across multiple platforms, – make it work for you! 10  www.deborahking.info
  • 12. Insights Some platforms are better than others with the amount of insights that is available. There are also numerous third party management tools that can help you measure success. Facebook, Youtube, Linkedin, Google+ and Pinterest offer robust analytics for you to see the impact your content is having on your fans. Are you looking at these insights? -  Where are your fans coming from? -  Who is the most engaged audience? - How long into the video are people watching your video content? Make sure that there’s someone in your team analysing the content you are producing. 11  www.deborahking.info
  • 13. How to be social with your audience Too often people think of social as a desktop based platform. This was the case ten years ago but with the dominance of smartphones social media has become mobile.    So make sure your site is mobile responsive and think about the length of your content; especially video content. Make sure your video content is short and sweet; 30-45 seconds. People have data cost to think about and to be honest if you are on your mobile, you are unlikely to stop and watch a five minute video in the middle of the street. Facebook has 23 million UK mobile Twitter has 12 million UK mobile users The next wave of social platforms emerges solely on mobile; Instagram has 200 million users Snapchat has 300 million users Vine has 40 million users Whatsapp has 400 million users 12  www.deborahking.info
  • 14. How to plan your content Content will only drive engagement if it is relevant to your audience. To get started compare you business objectives with who your audience is. You should start being able to see themes of the content that you should be producing. Then add ‘what you are brand stands for’ into the mix. This will help you define what your tone of voice is. So that every time you publish and produce content – it is in line with what your business stands for. One thing to think about is SEO (Search Engine Optimisation). Become familiar with the keywords that will help you in your search ranking. Include these keywords in content. 13   Different types of content to think about : Blogs Photos Videos Newsletters
  • 15. Native Advertising Social media is leading the way for native adverting. Native advertising means that the ads on the platform look like the content on the platform. A simple way to think about it is an ad on Facebook is a page post, an ad on Twitter is a Tweet, etc. Just another reason for you to build out your social media strategy. “ Facebook ads in the News Feed achieve 49-times higher click-through rates and a 54% lower cost-per-click than traditional placements in the right-rail sidebar” - Business Insider You should think about the amount of investment/budget/cold hard cash you are investing or not investing in social advertising. With the numbers, I’ve highlighted earlier social media is becoming a competitive landscape. 14  
  • 16. Get  in  touch!     Deborah King deborahking.info I'd love to hear from you to discuss to discuss social media, technology, Eastenders or how I can help with your social stagey. info@deborahking.info uk.linkedin.com/in/kingdeborah/ @Kingdebs www.deborahking.info