DecisionPoint Corporate PowerPoint
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DecisionPoint Corporate PowerPoint
- 1. Empowering the Mobile Worker
- 2. Who we are Leading provider of enterprise mobile solutions 20+ years of Experience Mobile Software Off the shelf products Comprehensive mobile application development capabilities Native and cross platform development (Android, IOS, Windows Mobile) Graphics designers enhance user experience and reinforce brand awareness Complete deployment and support services Mobile device consultants (rugged, smartphone, tablets) Publically traded North American footprint (dpsi)
- 3. What we do Empower mobile workers to elevate service levels Empower mobile workers to accelerate business growth Help companies reduce cost and risk
- 4. Industry Solution Focus Field Sales/ Service Retail Transportation Warehouse & Distribution
- 5. The face of your company Your customers’ overall impressions are created or confirmed by their service experience! Retail associate Repair technician Delivery person Salesman Installer
- 6. Mobile Worker Empowerment requires… Expanding Knowledge Product Information Customer Information Corporate Information Taking Action Make decisions Capture information Inform others Update systems Exception Management Business Rules Approval process
- 7. Mobile Computing… Provides Access Information Corporate resources Co-workers Promotes Action Stays with mobile worker Real-time connectivity Communication Enables Control Decision logic Process adherence Restricted user access
- 8. Mobile in Transportation Increasingly, goods are tracked or services are performed by field-based workers Our solutions: Dramatically improve productivity Increase customer service levels Improve communications with field workers CASE STUDY Applications include: Leading Freight Transportation and MobileCare EMM Logistics Company Provides wireless updates and support 14,500 mobile computing devices currently, increased from 1,000 devices in initial 2009 Fleet Control contract Targets trucking companies in non-compliance Services include: with new DOT regulations •Mobile Device Management • MDM tool and hosting Proof of Delivery • Annual support Express package tracking within large • Custom reporting • Monthly building, testing and corporations delivering of application updates
- 9. Mobile in Retail Mobile technologies are moving from employee facing to customer facing Our Solutions: Dramatically improve productivity Increase customer service levels Improve in-store communication Applications include: MobileCare EMM CASE STUDY Provides wireless updates and support Leading multi-channel specialty retailer of Price and Inventory management apparel and accessories Interfaces to leading POS solutions Total custom system upgrade including: Mobile Point of Sale •Software creation and hardware for: • Warehouse and distribution centers Bring check-out to your customers • Wireless network Mobile Manager • In-store systems with customer- facing tablets Empower your managers on the selling floor •Integration with existing enterprise software •MobileCare Technical Support Services
- 10. Mobile Field Service/ Sales Your mobile workers are the face of your company, empower them using mobile technologies Our solutions: Dramatically improve productivity Increase customer service levels Improve communications with field workers CASE STUDY Applications include: Leading kiosk fulfillment and service company MobileCare EMM Manages thousands of hotel and restaurant Provides wireless updates and support locations with a mobile workforce ContentSentral Services include: Provide the latest sales and service information •Procurement of mobile hardware APEXWare™ Merchandising, Sales and Delivery •Development of custom application for rugged mobile devices Complete, merchandising, sales and delivery •Development of custom application for solution smartphones •Staging and kitting services
- 11. Mobile Warehouse and Distribution Mobile technologies continue to improve productivity and growth Our solutions: Dramatically improve productivity Increase customer service levels Improve communications with mobile workers CASE STUDY Applications include: Leading Freight Delivery and Logistics APEXWare Warehouse Management Company Complete warehouse management system for Tracking packages across the United States and small to medium warehouses within 38 distribution systems requires up to the minute information. ContentSentral Services include: Keep management updated with the latest •Design of wireless infrastructure information •Installation of wireless infrastructure •Procurement of hardware MobileCare EMM •Mobile application enhancements Provides wireless updates and support •Staging and kitting services
- 12. DecisionPoint Manages Mobility Lifecycle Application Selection Acquisition Solution Design Device Problem User Build vs. Buy Definition Considerations Solution Environmental Evaluation Definition Considerations Requirements Peripheral Support Documentation Integration Team Assignment Purchase Options Purchase Options
- 13. DecisionPoint Manages Mobility Lifecycle MobileCare Deployment MobileCare Support EMM Software Updates Troubleshooting Staging Device Provisioning System Support Management Installation Security Hardware Replacement Training Device Lockdown Reporting
- 14. Summary Empowering your mobile workforce Elevates customer service Accelerates business growth Mobile Computing provides Information Action Control DecisionPoint provides all the resources and services to Design and Develop mobile solutions Deploy mobile solutions Maintain mobile solutions
- 15. Let us help empower your mobile workforce Thank you
Notas del editor
- I would like to take a minute to tell you about DecisionPoint Systems We are a leading provider of enterprise mobility solutions with over 20 years of experience in mobile computing and wireless networking We are full solution provider with a complete offering of development, deployment and support services We have in-house mobile software development and graphics capabilities specializing in Android, IOS, WM and cross platform technologies We are a publically traded company with a North American footprint
- We are all about mobile computing. 1) Our mission is to empower mobile workers to elevate customer service and accelerate business growth 2) Ultimately, we provide our customers with the ability to make better, faster and more accurate business decisions.
- We specialize in mobile solutions for field sales/ service, retail, transportation and warehousing.
- Your company spends a significant amount of time, energy and money building your brand. While your website, advertising and packaging defines who you want to be, it is ultimately the impressions built by your product and mobile workforce that define who you are to your customers. Your mobile workers are the face of your company and the impressions they create are lasting .
- Empowering your mobile workforce can elevate customer service and accelerate business growth, but how? Information is the foundation for empowerment. Mobile workers by definition are isolated from access to current information. Whether it be the latest product specifications or technical manuals, information on customer account billing or product shipments, or corporate pricing promotions or inventory levels, this type of information enables mobile workers to keep your customers informed, make better decisions and elevate customer service levels. Knowledge provides the ability to take action. Once a decision has been made, you must also capture and document the event, inform others within the organization of the decision and any new requirements as well as update all of the supporting systems. Finally, mobile workers need to be provided a framework within which they can operate. This requires an operational framework or set up rules governing what actions the can take in response to a given event. This operational framework includes a set of business rules that define specific alternatives to each transaction as well as an approval process for exception processing. Through mobile worker empowerment you will not only be able elevate your brand, but you can also improve your overall business operations and likewise accelerate your business growth.
- At this point you are asking how can I provide my mobile workforce with additional knowledge and decision making capabilities? The answer is mobile computing. Mobile computing has come along way in the last 10 years. Whether it is a smartphone, tablet or specialized rugged computer, there is a device specifically designed to meet the needs of your mobile worker. Additionally, with the proliferation of wireless communication technologies (both Wi-Fi and Cellular) mobile computers now have real-time access to your latest information. Additionally, more recent advancements in mobile device management technologies now ensure that your mobile assets are secure and update to date with your latest business applications.
- This slide provides a partial list of the applications for the transportation vertical market. This slide is intended to by customized for each prospect.
- This slide provides a partial list of the applications for the Retail vertical market. This slide is intended to by customized for each prospect.
- This slide provides a partial list of the applications for the Field Sales/ Service vertical market. This slide is intended to by customized for each prospect.
- This slide provides a partial list of the applications for the Warehouse vertical market. This slide is intended to by customized for each prospect.
- Mobile Solutions have a beginning, middle and end. You need to consider the whole picture when choosing a partner. Decisionpoint is uniquely qualified and provides both wisdom and knowledge for each phase of the process. We refer to this process as pillars. Each pillar describes a specific set of events and tasks that must be completed in order to leverage the benefits of mobile computing. Discuss the pillars with focus on those that are of specific interest to your prospect.
- Continuation from previous slide
- So, what are the key takeaways? 1) Your mobile workforce is the face of your company. Empowering them elevates your customer service levels and accelerates business growth 2) Mobile computing empowers your workforce by providing information, action and control 3) When considering a mobile solution, look for a partner that understands the whole picture and provides the services that are required to: Design and develop the right solution Deploy you solution Maintain your solution
- Thank you!