A 360ᵒ Smart City looks across every aspect of a city’s operations to use technology to improve outcomes. The digital infrastructure of a Smart City allows individual entrepreneurs access to data that can unleash tremendous value. It also sets the stage for a network of partnerships between government, business, non-profits, community groups, universities, and hospitals, all focused on one goal: Creating a smarter city. The result is an urban center that not only leverages technology to improve its own operations, but connects with citizens, business, and non-profits in new ways. http://www.slideshare.net/DeloitteUS

1. Copyright © 2017 Deloitte Development LLC. All rights reserved.1 Smart City | Smart Nation @DeloitteGov #smartcity

2. A smart city should be laser focused on its people and
use data and technology to…
strengthen sustainability efforts that promise
economic growth and quality of life for
current as well as future generations
increase a city’s economic competitiveness
to create a business friendly city and a
healthy economic platform
improve the quality of life of the people by
maximizing convenience and minimizing
hassles of city life
Copyright © 2017 Deloitte Development LLC. All rights reserved.2 Smart City | Smart Nation @DeloitteGov #smartcity

3. Deloitte’s 360o framework can help move the smart city
from vision to reality
Infrastructure
Domains
Objectives
Citizen
Copyright © 2017 Deloitte Development LLC. All rights reserved.3 Smart City | Smart Nation @DeloitteGov #smartcity

4. Deloitte views a smart city through six distinct domains
Environment Education Security
Mobility Economy Living
Copyright © 2017 Deloitte Development LLC. All rights reserved.4 Smart City | Smart Nation @DeloitteGov #smartcity

5. Why Smart Environment?
.
70%
Of the world’s
energy
consumed by
cities in 2030
1.2 bn tons
Increase of
waste from
2015 to
2016
8%
Increase in air
pollution from 2008
to 2013
6%
Decrease in GDP
by 2040 due to
water shortage
Power shortage
cost in the U.S.
$180 billion
40%
Domestic reduction
of greenhouse gas
in the EU by 2030
Urbanization has
led to
concentrated
demand for
energy…
…which also has
environmental
impacts.
Copyright © 2017 Deloitte Development LLC. All rights reserved.5 Smart City | Smart Nation @DeloitteGov #smartcitySource: CAIT, BP Energy Outlook, EIA,PBL Netherlands Environmental
Assessment Agency, Technavio

6. Smart Environment
maximizes efficient use of precious resources and
fosters sustainable growth
Automating water
Sensors with advanced
algorithms can help cities reduce
overwatering and cut usage.
Just in time waste collection
Sensors that detect the volume
of waste in neighborhoods and
optimize garbage truck
schedules and routes.
Smart Metering
Data from smart meters help
utilities balance energy
consumption and implement
dynamic pricing.
Distributed energy resources
Citizens become prosumers- use
homes and offices to generate
and consume electricity.
East Bay, CA cut
water usage by 5
percent by making
consumption data
available to
consumers
Opower partners
with more than
100 utilities to
generate energy
savings between
2 to 4 percent
6 Smart City | Smart Nation @DeloitteGov #smartcity Copyright © 2017 Deloitte Development LLC. All rights reserved.Source: DU Press

7. Why Smart Education?
$35K
Average student debt for
graduating class of 2013
50 percent
Students surveyed
say those graduating with a
degree now will earn a lower
ROI than students 15 years ago
350+ executives surveyed fear
talent shortages will affect their
bottom line within 5 years
60 percent
Bachelor’s degree holders
under age 25 who are
unempoyed or underemployed
50 percent
Educational
shortfalls may be
leading to an
increasing skills
gap…
…as well as lower
returns on
investment
7 Smart City | Smart Nation @DeloitteGov #smartcitySource: DU Press, Edsurge, McGraw-Hil Research Foundation, Technavio Copyright © 2017 Deloitte Development LLC. All rights reserved.

8. Smart Education
Blended learning
Using online and in-classroom education,
students have the ability to utilize
technology to create a replicable
education and learn at their own pace.
Adaptive counselling
The digitization of education creates
valuable data that can be analyzed to
create insights into the personal profile
of individual students.
Hybrid teaching
It allows teachers to split time between
teaching and other activities such as
researching teaching methods and
coaching teacher candidates.
School Business collaboration
Schools and local businesses co-produce
programs to integrate formal education
and employment.
enables virtual learning, digitization and augmented
reality. It is marked by unbundled, personalized, and
blended education.
NYC iZone helped
connect developers
with educators to
co-create
educational
software
LearnDC provides
data on all K-12
public and charter
schools in
Washington DC that
can be analyzed
and compared
8 Smart City | Smart Nation @DeloitteGov #smartcity Copyright © 2017 Deloitte Development LLC. All rights reserved.Source: DU Press, Delivering on Digital

9. Why Smart Security?
80+ percent
Shooting
incidents not
reported to
911
19 percent
Increase in burglaries
reported to the Santa
Cruz Police Department
without predictive policing
50,000 streeghtlights
Number of smart streetlights
operating in Los Angeles City in 2015
2,880 suspects
Identified using
crowdsourcing
technology during the
2011 riots in London
Urbanization has
led to an
increased need for
safety solutions
that can predict…
…as well as
efficiently respond
to threats
9 Smart City | Smart Nation @DeloitteGov #smartcitySource: ShotSpotter, CNN, DU Press Copyright © 2017 Deloitte Development LLC. All rights reserved.

10. Smart Security
To help tackle crime,
LA piloted a new
tool- PredPol that
helped bring down
property crimes by
13 percent
encourages use of drones, wearable computing, and
facial-recognition, for crime prevention and public safety
Crowdsourcing
Cities provide outlets to receive citizen
information, feedback, and reporting
to better protect the city.
Drones for risk assessment
UAV technology pulls together images
to assess possible dangers before
sending in human beings.
Predictive policing
Big data analysis helps determine the
most likely causes of new or emerging
crime trends.
Smart Cybersecurity
Smart cybersecurity uses secure data
platforms, clear data governance, and
smart access protocols such as
electronic finger printing.
Predictive analytics
unit in Chicago runs
spatial algorithms
to identify where
and when violent
crimes or robberies
may happen
10 Smart City | Smart Nation @DeloitteGov #smartcity Copyright © 2017 Deloitte Development LLC. All rights reserved.Source: Government 2020, Deloitte GovLab

11. Why Smart Mobility?
160 billion
Total cost of
excess fuel and
loss of
productivity
40 percent
CO2 emissions
from urban
mobility
8 billion
Total number of hours
wasted in traffic by
U.S. consumers in
2015
92 hours
Average yearly
delay on the top
10 worst
corridors in the
U.S.
Urbanization has
led to increased
traffic congestion….
…which also has
environmental
impacts
11 Smart City | Smart Nation @DeloitteGov #smartcitySource: Inrix, USA Today, Tachnavio, European Commission Copyright © 2017 Deloitte Development LLC. All rights reserved.

12. Smart Mobility
is as much about bits and bytes as it is about the
physical infrastructure we use inside a smart city
On-demand car sharing
has created a market for companies like
Uber and Lyft which lower commuting
costs and improve congestion.
Self-driving vehicles
The future is expected to soon consist
of driverless vehicles that are predicted
to reduce the number of cars on roads.
Dynamic pricing
allows prices to fluctuate with demand
and supply, based on time of day, road
congestion, speed, occupancy, and even
fuel efficiency and carbon emissions.
Smart parking
Data is used to provide drivers with
real time information on the nearest
free parking spaces and their price
alternatives.
$50 Million
Annual increase in
Barcelona’s parking
revenue from
smart parking
$30 Billion
Predicted annual
maximum
potential savings
from increased
ridesharing
12 Smart City | Smart Nation @DeloitteGov #smartcity Copyright © 2017 Deloitte Development LLC. All rights reserved.Source: Cisco, DU Press

13. Why Smart Economy?
82% Of
Americans were
living in urban
areas in 2014
54% of the
world’s population
lives in urban
areas in 2014
Cities occupy around
2% of total land,
but comprise 70%
of GDP
Smart cities have a
1% lower
unemployment rate
In smart cities, a
20% rise in ICT
investments leads to
1% increase in GDP
Urbanization has
led to economic
growth and shifts
in workforce…
…which also often
increases small
businesses
13 Smart City | Smart Nation @DeloitteGov #smartcitySource: ESA, TMForum, Habitat III, JLL, Copyright © 2017 Deloitte Development LLC. All rights reserved.

14. Smart Economy
is seamless and dynamic. Growing ubiquity of digital
and other technologies enables government regulation
to become more responsive.
Open Talent Economy
is a result of workforce shifting to a
borderless workplace because of remote
capabilities and independent contractors.
improves city regulators’ ability to track
performance and outcomes, and shift from a
concentration on processes to specific targets.
Outcome-based Regulation
Match training & skills required
helps in providing training attracting talent,
and retaining talent to create a smart
workforce.
devise products and solutions to societal and
public problems while providing a “safe”
space for innovation, and collaboration.
Innovation Labs
Business Atlas
service help small
businesses in NYC
find suitable
locations for their
businesses
The Inspection
services of Boston
helped reduce
average review
time for long-
form permits by 5
days, or 20%.
14 Smart City | Smart Nation @DeloitteGov #smartcity Copyright © 2017 Deloitte Development LLC. All rights reserved.Source: DU Press

15. Why Smart Living?
60%
Annual growth
of solar powered
homes
Smart building
technology creates
a 10% increase in
building efficiency
and $0.30 Saving
per square foot
54%
Rise in health
insurance costs
Urbanization
has led to a
demand for
smarter living…
… and smarter
health care
15 Smart City | Smart Nation @DeloitteGov #smartcitySource: CMS, Technavio, Modern Healthcare, Technavio Copyright © 2017 Deloitte Development LLC. All rights reserved.

16. Smart Living
Wearables Devices
help self-tracking data and can make
individuals more receptive to behavioral nudges.
Healthy lifestyles are suitably rewarded.
Geospatial Analysis
can help examine complex data through the
lens of place, giving them an intuitive way to
target and prioritize specific neighborhoods.
Predictive analytics
uses data to understand which social program
interventions can possibly succeed based on
client situation and services required.
Smart homes
are connected with electronic devices such as
smartphones, tablets, and laptops, enabling
real-time monitoring of a home’s appliance
use, security, and efficiency.
Is expected to enhance the daily living of residents and
promote technologies that help citizens monitor their
health and homes
Texas Health uses
RFID tags to track
high-value assets
like medical
equipment.
Capstone Partners
has teamed up with
IoT startup IOTAS to
offer smart homes for
renters at the Grant
Park Village
apartments in
Portland.
16 Smart City | Smart Nation @DeloitteGov #smartcity Copyright © 2017 Deloitte Development LLC. All rights reserved.Source: Deloitte.com, DU Press

17. Some success stories of Deloitte’s 360o framework at
work…
Congestion charging in
London
Solid waste management in
Amman
Responsive service
delivery in Buenos
Aires
Sensors and effective
governance in Santander
Ecosystem approach in
Amsterdam
Quantifying progress in
Jakarta
Smart governance in
Barcelona
Creating new growth engines in
Rhode Island
17 Smart City | Smart Nation @DeloitteGov #smartcity Copyright © 2017 Deloitte Development LLC. All rights reserved.

18. To learn more, please visit
http://smartcity.deloitte.com/
18 Smart City | Smart Nation @DeloitteGov #smartcity Copyright © 2017 Deloitte Development LLC. All rights reserved.

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20 Copyright © 2017 Deloitte Development LLC. All rights reserved.Smart City | Smart Nation @DeloitteGov #smartcity