Deloitte Trends one-pager

1. Operations in focus
The pressing need for tax leaders to add strategic value to the business, combined with shifting skillset
needs and a tax talent shortage, are creating a tipping point for tax departments that often leads to
rethinking resourcing models. The Tax operations in focus study reveals data behind this trend.
About the survey:
Informed by extensive and independently conducted market research spanning the past decade, Deloitte’s insight into the management of tax within the largest multinational
businesses continues to grow. Since the first survey was conducted, Deloitte has commissioned biennial independent global market research studies with senior tax decision-
makers, culminating in this sixth and most recent iteration. The research looks across the main aspects of the management of tax globally, exploring operating models, resourcing,
and the use of technology and uncovering what is driving behavior, priorities, and objectives. The research also includes in-depth interviews with chief financial officers (CFOs) and
chief accounting officers (CAOs) selected from the largest global organizations. Source: Tax Transformation Trends survey | Operations in focus (deloitte.com)
About Deloitte
As used in this document, “Deloitte” means Deloitte Tax LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of our legal structure. Certain services may not be available to attest clients
under the rules and regulations of public accounting. This document contains general information only and Deloitte is not, by means of this document, rendering accounting, business, financial, investment, legal, tax, or other
professional advice or services. This document is not a substitute for such professional advice or services, nor should it be used as a basis for any decision or action that may affect your business. Before making any decision or taking
any action that may affect your business, you should consult a qualified professional advisor. Deloitte shall not be responsible for any loss sustained by any person who relies on this document.
Tax skillset needs are changing, in a time
that leaders see a shortage of tax talent in
the marketplace.
Resourcing challenges and skills gaps are
major blockers to tax redefining its role as a
strategic partner.
Lack necessary skills
within the tax team
Lack resources
and/or time
Tax is at a tipping point.
The business pressures and resource needs create a tipping point for tax, which has been a growing trend for at least
the last 5 years. Many compliance activities are no longer being resourced within the group tax department, as moving
to more efficient resourcing models is a key strategy leaders are prioritizing.
Businesses seek more strategic insight
from tax.
Aspirations for tax to add more strategic
value may need to be realized faster as
companies accelerate business model
transformation, with strategic transactions,
digital business models, and supply chain
restructuring at the top of the list.
And, as a result, data
simplification & lower-cost
resourcing are top priorities
Tax leaders are prioritizing
data simplification and lower-
cost resourcing as a
foundation for their future
vision.
Of tax leaders
are focused on
simplifying data
management
Focused on
lower-cost
resourcing
models
While 44% of
CFOs are beating
the outsourcing
drum the
loudest.