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Live Chat Training for standard skills and requirements and grammar tips.
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Serving with cheer and empathy pccld staff day
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There is clearly a need for quick and accessible customer support online, and we think that live chat support is the answer. If you already do have it, we congratulate you – you’re well on your way to more effective customer engagement and increased sales. We’ve pulled together the top 3 tips (in our humble opinion) that we reckon would help you to make the most of your live chat software, and really aid you in connecting with your customers.
3 Tips for Effective Live Chat
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Zendesk Chat
'Live chat etiquette in customer service' gives you a brief description and some tips of how to deal with your customers via live chat. Having in consideration your customer operator's personality, this presentation aims to guide you through the web chat process
Live chat etiquette in customer service
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How we teach our team to be "customer success" agents as opposed to "customer support".
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How do you adequately and completely qualify a prospect before you are knee deep into the presentation? Ask qualifying questions. This presentations helps you come up with the right questions in order to qualify your prospects and their needs.
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Qualifying Questions
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Live Chat Training for standard skills and requirements and grammar tips.
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taskstream
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Serving with cheer and empathy pccld staff day
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Kayci Barnett
There is clearly a need for quick and accessible customer support online, and we think that live chat support is the answer. If you already do have it, we congratulate you – you’re well on your way to more effective customer engagement and increased sales. We’ve pulled together the top 3 tips (in our humble opinion) that we reckon would help you to make the most of your live chat software, and really aid you in connecting with your customers.
3 Tips for Effective Live Chat
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Zendesk Chat
'Live chat etiquette in customer service' gives you a brief description and some tips of how to deal with your customers via live chat. Having in consideration your customer operator's personality, this presentation aims to guide you through the web chat process
Live chat etiquette in customer service
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How we teach our team to be "customer success" agents as opposed to "customer support".
Customer success
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Evercontact
How do you adequately and completely qualify a prospect before you are knee deep into the presentation? Ask qualifying questions. This presentations helps you come up with the right questions in order to qualify your prospects and their needs.
Qualifying Questions
Qualifying Questions
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Communication with Clients, either be it on call, or face to face, or even on Chatting platform. Not only communicating with clients, but also can be used in general to communicate. We can self improve ourselves by following these tips and Happy Communicating! PS: If found this slide to be irrelevant or found that more information to added or to amend information provided, please let me know or add it in the comment section. Thank You!
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Retain and support existing customers while attracting new customers with live chat support. Ready to start or grow your chat strategy? These 8 tips will help!
8 Dos and Don'ts of Live Chat Support | SoGoSurvey
8 Dos and Don'ts of Live Chat Support | SoGoSurvey
Sogolytics
writing for effect , conversational style , controversy , avoid being formal unnecessarily , role of emphasis
Writing for effect
Writing for effect
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Let’s Discuss from our aspect (developers/PMs in Software Development Industry) why we use online chat tools. such as to make our development process much faster and Hell yeah! for better communication
LIVE CHAT ETIQUETTE
LIVE CHAT ETIQUETTE
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Retail customer service training PowerPoint This is an easy presentation to understand. Train employees on the importance of basic customer service. please visit my website - www.bamservicetraining.com
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Transistional phrases and communication style
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Sales Letters.1
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The best company voices reflect real people and real values. Kate will talk about finding your company’s voice and adapting your tone of voice based on the reader’s feelings. She’ll share the voice and tone guide her team created and explain how MailChimp’s content improved when they introduced accessible writing guidelines that work across departments. Kate will also share a few lessons she learned the hard way, and we’ll look at some examples of empathetic content (and not-so-empathetic content) from around the web.
Kate Kiefer Lee: Voice & Tone [Dec 2013]
Kate Kiefer Lee: Voice & Tone [Dec 2013]
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Julio Licinio lived in the United States for 25 years (1984-2009), but originally received his M.D. from the Federal University of Bahia in 1982.
The Art Of Talking Happy-Julio Licinio
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Selling Smart Workshop - March 6, 2014 - Educating with Questions: The Socrat...
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AnnArborSPARK
A quick slideshow to enforce some of the basics of giving good customer service in a call center. I made a few modifications to it so I hope this one is better liked. :)
Customer Service Basics
Customer Service Basics
Stephanie Orange
While handling chats, agents should also be cheerful and polite as it is not only about resolving a query, but also about the right way it is done
Chat etiquette (pro)
Chat etiquette (pro)
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What is customer services Attributes of a good professional Competencies Tone of Voice Adaptability and flexibility
Customers and Us- A customer services based Presentation
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Telesales is direct means of engaging potential clients and customers via a telephone. This guide discusses the essential elements of telesales and how sales professionals can leverage telesales capabilities to increase their bottomline.
The Power of Telesales
The Power of Telesales
Globizzcon
This module is about 13 days training for Customer Service Representatives, and Communication Arts students. This is patterned to TESDA's 100 to 120 training hours.
13 days call center training module
13 days call center training module
Pamantasan ng Lungsod ng Muntinlupa
As technology advances, so too does the role of Desktop Support. Our customers are more educated, more mobile and more demanding than ever before, and it is our job to ensure that their technology is up and running at all times, regardless of the situation. In this session, we will share key tips and core characteristics that will help you stay cool, calm and collected and provide exceptional customer service, even under the most stressful conditions.
HDIAU Breakout 102 - Are you down with epp?
HDIAU Breakout 102 - Are you down with epp?
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Workplace Communications: writing formal emails
Workplace Communications: writing formal emails
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Improving the open rates of your emails are crucial for successful email campaigns. In this presentation, I have described the multiple ways by which you can increase the open rate of your emails. The methods described have been tested and found to be worthwhile.
How to improve the open rates of your emails?
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Communication with Clients, either be it on call, or face to face, or even on Chatting platform. Not only communicating with clients, but also can be used in general to communicate. We can self improve ourselves by following these tips and Happy Communicating! PS: If found this slide to be irrelevant or found that more information to added or to amend information provided, please let me know or add it in the comment section. Thank You!
How to Communicate Effectively
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Retain and support existing customers while attracting new customers with live chat support. Ready to start or grow your chat strategy? These 8 tips will help!
8 Dos and Don'ts of Live Chat Support | SoGoSurvey
8 Dos and Don'ts of Live Chat Support | SoGoSurvey
Sogolytics
writing for effect , conversational style , controversy , avoid being formal unnecessarily , role of emphasis
Writing for effect
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Let’s Discuss from our aspect (developers/PMs in Software Development Industry) why we use online chat tools. such as to make our development process much faster and Hell yeah! for better communication
LIVE CHAT ETIQUETTE
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The best company voices reflect real people and real values. Kate will talk about finding your company’s voice and adapting your tone of voice based on the reader’s feelings. She’ll share the voice and tone guide her team created and explain how MailChimp’s content improved when they introduced accessible writing guidelines that work across departments. Kate will also share a few lessons she learned the hard way, and we’ll look at some examples of empathetic content (and not-so-empathetic content) from around the web.
Kate Kiefer Lee: Voice & Tone [Dec 2013]
Kate Kiefer Lee: Voice & Tone [Dec 2013]
Code & Creativity
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The Art Of Talking Happy-Julio Licinio
The Art Of Talking Happy-Julio Licinio
Upstate Medical University
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The power series selling over the telephone
The power series selling over the telephone
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Selling Smart Workshop - March 6, 2014 - Educating with Questions: The Socrat...
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A quick slideshow to enforce some of the basics of giving good customer service in a call center. I made a few modifications to it so I hope this one is better liked. :)
Customer Service Basics
Customer Service Basics
Stephanie Orange
While handling chats, agents should also be cheerful and polite as it is not only about resolving a query, but also about the right way it is done
Chat etiquette (pro)
Chat etiquette (pro)
Gopikrishnan Velayutham
What is customer services Attributes of a good professional Competencies Tone of Voice Adaptability and flexibility
Customers and Us- A customer services based Presentation
Customers and Us- A customer services based Presentation
Mehreen Shafique
Telesales is direct means of engaging potential clients and customers via a telephone. This guide discusses the essential elements of telesales and how sales professionals can leverage telesales capabilities to increase their bottomline.
The Power of Telesales
The Power of Telesales
Globizzcon
This module is about 13 days training for Customer Service Representatives, and Communication Arts students. This is patterned to TESDA's 100 to 120 training hours.
13 days call center training module
13 days call center training module
Pamantasan ng Lungsod ng Muntinlupa
As technology advances, so too does the role of Desktop Support. Our customers are more educated, more mobile and more demanding than ever before, and it is our job to ensure that their technology is up and running at all times, regardless of the situation. In this session, we will share key tips and core characteristics that will help you stay cool, calm and collected and provide exceptional customer service, even under the most stressful conditions.
HDIAU Breakout 102 - Are you down with epp?
HDIAU Breakout 102 - Are you down with epp?
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Workplace Communications: writing formal emails
Workplace Communications: writing formal emails
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English Online Inc.
Improving the open rates of your emails are crucial for successful email campaigns. In this presentation, I have described the multiple ways by which you can increase the open rate of your emails. The methods described have been tested and found to be worthwhile.
How to improve the open rates of your emails?
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Customers and Us- A customer services based Presentation
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HDIAU Breakout 102 - Are you down with epp?
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The "Future of Trade 2024: Snapshot" report by DMCC explores the transformative changes and emerging trends in the global trade landscape. As the fifth edition of DMCC's biennial flagship report, it highlights how shifting political and economic alliances, technological advancements, and sustainability initiatives are reshaping trade dynamics. Key themes include the rise of regionalization due to geopolitical tensions, the reconfiguration of supply chains, the integration of AI, and the drive towards carbon net-zero. The report underscores the significance of adapting to new realities, such as the "chip war" between the US and China, and the pivotal role of AI and sustainability in driving trade efficiency and creating new market demands. It also addresses the strategic implications for businesses and policymakers, emphasizing the need for agility and foresight. Furthermore, the report delves into the drivers of change, such as geopolitical events, technological innovations, and environmental shifts, which are set to influence trade policies and consumer behavior. It offers insights from global experts and roundtables, providing strategic advice for navigating the complexities of modern trade. Ultimately, the "Future of Trade 2024: Snapshot" serves as a comprehensive guide for understanding the evolving trade environment, equipping stakeholders with the knowledge to make informed decisions and capitalize on emerging opportunities in a rapidly changing world.
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Attached is NewBase 17 May 2024 Energy News issue - 1725 by Khaled Al Awadi , Hope you find it of interest. https://www.linkedin.com/posts/khaled-al-awadi-38b995b_energy-news-issue-1725-by-khaled-al-awadi-activity-7197227866399354881-IC2p?utm_source=share&utm_medium=member_desktop Regards. Founder & S. Editor NewBase Energy Khaled M Al Awadi, Energy Consultant MS & BS Mechanical Engineering (HON), USA Attached is NewBase 17 May 2024 Energy News issue - 1725 by Khaled Al Awadi , Hope you find it of interest. https://www.linkedin.com/posts/khaled-al-awadi-38b995b_energy-news-issue-1725-by-khaled-al-awadi-activity-7197227866399354881-IC2p?utm_source=share&utm_medium=member_desktop Regards. Founder & S. Editor NewBase Energy Khaled M Al Awadi, Energy Consultant MS & BS Mechanical Engineering (HON), USA Attached is NewBase 17 May 2024 Energy News issue - 1725 by Khaled Al Awadi , Hope you find it of interest. https://www.linkedin.com/posts/khaled-al-awadi-38b995b_energy-news-issue-1725-by-khaled-al-awadi-activity-7197227866399354881-IC2p?utm_source=share&utm_medium=member_desktop Regards. Founder & S. Editor NewBase Energy Khaled M Al Awadi, Energy Consultant MS & BS Mechanical Engineering (HON), USA Attached is NewBase 17 May 2024 Energy News issue - 1725 by Khaled Al Awadi , Hope you find it of interest. https://www.linkedin.com/posts/khaled-al-awadi-38b995b_energy-news-issue-1725-by-khaled-al-awadi-activity-7197227866399354881-IC2p?utm_source=share&utm_medium=member_desktop Regards. Founder & S. Editor NewBase Energy Khaled M Al Awadi, Energy Consultant MS & BS Mechanical Engineering (HON), USA Attached is NewBase 17 May 2024 Energy News issue - 1725 by Khaled Al Awadi , Hope you find it of interest. https://www.linkedin.com/posts/khaled-al-awadi-38b995b_energy-news-issue-1725-by-khaled-al-awadi-activity-7197227866399354881-IC2p?utm_source=share&utm_medium=member_desktop Regards. Founder & S. Editor NewBase Energy Khaled M Al Awadi, Energy Consultant MS & BS Mechanical Engineering (HON), USA
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Raising capital is a pivotal process for any startup. This document outlines the vital phases every entrepreneur must navigate to transform an idea into a flourishing business. This resource provides a clear, detailed map of the funding landscape, from early angel rounds to the final stages before an IPO. Key Highlights from the Document: 1) Pre-Seed and Seed Funding: These initial stages are crucial for getting your startup off the ground, focusing on proving your concept and building a minimum viable product (MVP). 2) Series A to C Funding: As startups progress, funding rounds grow larger and focus shifts from proving viability to scaling the business, enhancing market share, and possibly even preparing for global expansion. 3) Bridge and Mezzanine Financing: These less common but crucial stages provide the necessary capital to bridge gaps between major funding rounds or prepare for a public offering. 4) IPO: The ultimate goal for many startups, going public opens new avenues for capital and provides liquidity for early investors.
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Presentations are becoming more engaging these days. Instead of just text and bullet points, they can include pictures, videos, and even interactive elements. This can help people remember the information better. Text-based materials are still useful for quick reference, but presentations can make things more interesting. For more tutorials and blog visit: https://www.slidesai.io/
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Today, we see a slowly accelerating movement in business management towards coaching. Even the Harvard Business Review and McKinsey now acknowledge that coaching is the best approach to managing and growing employees. After decades of Agile, we also strongly understand that coaching is the preferred method of engagement at all organizational levels. There’s a wide variety of coaching options used in Agile today: GROW, OSKAR, ACL, STEPPA, etc. Let’s add a technique from Toyota, whose attitudes and methods are embedded in our Agile practices in many ways. It’s called Toyota Kata Coaching. And please don’t be fooled by its deceptive simplicity. I think it’s the best coaching method for Agile. Join this webinar to learn about Kata & see if you agree. Even if you don’t, think about the Kata as another coaching tool for your Scrum Master or Agile Coaching collection.
Toyota Kata Coaching for Agile Teams & Transformations
Toyota Kata Coaching for Agile Teams & Transformations
Stefan Wolpers
Copyright: What Creators and Users of Art Need to Know
Copyright: What Creators and Users of Art Need to Know
Copyright: What Creators and Users of Art Need to Know
Miriam Robeson
Mayar Gulf Engineering Consultants Profile
بروفايل شركة ميار الخليج للاستشارات الهندسية.pdf
بروفايل شركة ميار الخليج للاستشارات الهندسية.pdf
omnme1
Building Moonshots In today's rapidly evolving world, many industries have experienced disruption or are on the cusp of one. While organisations often discuss the importance of innovation and disruption for growth, it's not uncommon to find ourselves defaulting to familiar patterns and maintaining the status quo. To thrive amidst this change, businesses of all sizes must adopt strategic foresight not as an option but as an essential strategy. Developing strategic foresight enables organizations to anticipate and proactively respond to future challenges, ensuring they remain adaptable and resilient in an ever-changing landscape. By moving beyond "business as usual" thinking and embracing innovative approaches, companies can position themselves for long-term success.
Innomantra Viewpoint - Building Moonshots : May-Jun 2024.pdf
Innomantra Viewpoint - Building Moonshots : May-Jun 2024.pdf
Innomantra
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1Q24_EN hyundai capital 1q performance
1Q24_EN hyundai capital 1q performance
1Q24_EN hyundai capital 1q performance
irhcs
How Do Venture Capitalists Make Decisions by Harvard & Stanford Professors: Venture Capitalists (VCs) play a pivotal role in shaping the future of innovation, funding groundbreaking startups that redefine industries. A comprehensive study led by Paul Gompers, along with esteemed colleagues from Harvard and Stanford, delves into the decision-making processes of VCs, offering unique insights into what drives their investment choices. Key Takeaways from the Study: 1) Management Over Market: VCs prioritize the management team's capabilities more than the business's market potential, highlighting the critical importance of strong leadership. 2) Strategic Deal Sourcing: Successful VCs rely heavily on their professional networks for deal sourcing, emphasizing the value of strong relationships and a solid reputation in the industry. 3) Value-Added Post-Investment: Beyond capital, VCs contribute significantly to startup success by providing strategic guidance, connecting with customers, and aiding in key hires.
How Do Venture Capitalists Make Decisions?
How Do Venture Capitalists Make Decisions?
Alejandro Cremades
Navigating the seed funding landscape can be complex and demanding. Thanks to insights from Steve Schlafman of RRE Ventures, their detailed presentation sheds light on this critical phase of startup development. Key Points from the Presentation: 1) Sources of Seed Capital: Explore diverse funding sources from venture capital to angel investors and learn how to leverage them effectively. 2) Preparing for the Pitch: Understanding what investors look for in a seed stage startup is crucial— from traction and product to team dynamics. 3) The Pitch Itself: Learn how to create FOMO (Fear of Missing Out) among investors and how to convey your startup's value compellingly. 4) Post-Pitch Strategy: Discover what steps to take after your pitch to maintain momentum and secure funding.
Raising Seed Capital by Steve Schlafman at RRE Ventures
Raising Seed Capital by Steve Schlafman at RRE Ventures
Alejandro Cremades
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RATINGS OF EACH VIDEO FOR UNI PROJECT IWDSFODF
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hyundai capital 2023 consolidated financial statements
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Future of Trade 2024 - Decoupled and Reconfigured - Snapshot Report
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What is paper chromatography, principal, procedure,types, diagram, advantages...
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NewBase 17 May 2024 Energy News issue - 1725 by Khaled Al Awadi_compresse...
NFS- Operations Presentation - Recurrent
NFS- Operations Presentation - Recurrent
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Stages of Startup Funding - An Explainer
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Creative Ideas for Interactive Team Presentations
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Toyota Kata Coaching for Agile Teams & Transformations
Toyota Kata Coaching for Agile Teams & Transformations
Copyright: What Creators and Users of Art Need to Know
Copyright: What Creators and Users of Art Need to Know
بروفايل شركة ميار الخليج للاستشارات الهندسية.pdf
بروفايل شركة ميار الخليج للاستشارات الهندسية.pdf
Innomantra Viewpoint - Building Moonshots : May-Jun 2024.pdf
Innomantra Viewpoint - Building Moonshots : May-Jun 2024.pdf
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stock price prediction using machine learning
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1Q24_EN hyundai capital 1q performance
1Q24_EN hyundai capital 1q performance
How Do Venture Capitalists Make Decisions?
How Do Venture Capitalists Make Decisions?
Raising Seed Capital by Steve Schlafman at RRE Ventures
Raising Seed Capital by Steve Schlafman at RRE Ventures
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