IT Analyst with 6 years experience

1. Dhanesh Balakrishnan
Mobile: - +59892985544
E-mail: - dhaneshkrishna27@gmail.com
DhaneshBalakrishnan
EXPERIENCE SUMMARY
 Currently working as IT Analyst in Tata consultancy services
 5.5 Years of total IT industry experience.
 Have good exposure as software developer
 Card domain and mainframe Vision plus skills.
 Experience working in large projects (100+ people) in highly dynamic environments with multiple
software releases running in parallel.
 Extensive involvement with all parties in the Software Development Life Cycle (i.e. Analysis,
Designers, Developers, System Testers,Database Administrators, Production Support, Team
Leaders,Managers, Client POCs, BAs and Users).
 Hands on work experience and broad involvement in Requirement analysis, Impact Assessment,
Design, Development, Debugging, testing and maintenance and support of software applications.
 Very familiar with Quality Assurance processes including code and document reviews.
 Mentoring and coaching skills:
o Responsible for mentoring severalemployees including education, support, task
allocation, goal monitoring, performance reviews,etc.
o Provided technical guidance to 10+ trainees. This included giving presentations, standards
documentation, technical memos, technical advice, etc.
 Team leading experience. Acted as the technical lead for a development team.
CERTIFICATIONS & ACHIEVEMENTS
 IBM DB2 Family Fundamentals.
 On the spot awards in Tata consultancy services
 Delivery excellence award in Capgemini Infdia Pvt Ltd, Chennai.
 IBM Mainframe certification
ACADEMICQUALIFICATION
Degree Institute and Year Of Passing Marks
Bachelor of Engineering (Electronics and
Communication )
AMS Engg College, Anna
University, Tamil nadu
72%
+2 (XII) S S H S C, Taliparamba,
Kerala,India
77%
SSLC Board of Public Examination
Kerala
80%
EMPLOYMENTHISTORY
August 2012 - Till Date - IT Analyst, Tata Consultancy Services Ltd,
August 2010 - April 2012 - Associate Consultant, Capgemini India
June 2009 - July 2010 - Contract employee (Ericsson India Pvt LTD and ZTE telecom India)

2. Dhanesh Balakrishnan
Mobile: - +59892985544
E-mail: - dhaneshkrishna27@gmail.com
TRAININGS ATTENDED
 Attended training in Mainframe technology in 2009 from HTMT Bangalore .
 Attended training on Vision plus Level 1 in 2010 from Capgemini Chennai.
 Attended training on ChangeMan from Capgemini Chennai.
TRAININGS AND SEMINAR CONDUCTED
 Conducted Knowledge transfer for a project transfer from American express to Fidelity ,Sao
Paulo, Brazil
 Conducted Card domain training for trainees in TCS , Montevideo ,Uruguay
 Conducted COBOL, JCL, VSAM, CICS & DB2 training in Mainframe technology in TCS Kochi.
 Conducted Vision Plus training in TCS Kochi.
SKILL SUMMARY
 Domain Skills : Card domain , Banking .
 Primary Technical Skills : COBOL,DB2, JCL MVS and Vision Plus
Operating System MVS (ISPF/SDSF/TSO/JCL),MS DOS,Windows
Middle ware MQ Series.
Languages & Tools COBOL,TSO, CICS, JCL, VSAM, File AID, SPUFI,ChangeMan,
QMF
Database SQL, DB2
RELEVANT PROJECT EXPERIENCE
Project : AMEXGlobestar – Card Replacement Past 900
Client : American express
Period : Oct 2015 to Till now
Role: Technical Lead
Work Location : Montevideo, Uruguay
Responsibilities:
 Analyzing customer requirement for the requirement and create FSD and TSD based on the
requirement
 Involved in the enhancement of Globestar to allow card replacement after 9 replacements
 Designed and developed the suppression functionality for industry DBDs
Description:
 American Express cards are not allowed to replace after 9 replacement , New requirement to
recycle the replacement of the card after nine replacement

3. Dhanesh Balakrishnan
Mobile: - +59892985544
E-mail: - dhaneshkrishna27@gmail.com
Project : AMEXGlobestar – ANZConversion
Client : American express
Role: Technical Lead
Period : Feb 2014 to Oct 2014
Work Location : Kochi
Responsibilities:
 Analyzing customer requirement for the requirement and create FSD and TSD based on that
 Involved in the enhancement of Globestar TRAMS to support ANZ corporate including Analysis
,design, testing support and delivery.
 Designed and developed the suppression functionality for industry DBDs
 Supported batch run in various part of the conversion testing
Description:
 Australia and New Zealand corporate is converted from POD APA system to POD Globestar.
 Major changes involved TRAMS and many interface enablement
Project : AMEXGlobestar – NPA Reporting
Client : American express
Role: Developer
Period : Dec 2013 – Feb 2014
Work Location : Kochi
Responsibilities:
 Supported NPA to RBI movement project in development and testing
 Supported Part of the implementation and warranty support. Involved in the enhancement of
Globestar
Description:
 India corporate/consumer market required reporting of NPA movement as per the reserve bank of
India guidelines. The design was to enhance the existing RBI interface file to calculate and provide
transaction code specific totals for accounts so that AR team can report the same as revenue and
expenditure.
Project : AMEXGlobestar – Dynamic offers
Client : American express
Role: Developer
Period : April 2014 – June 2014
Work Location : Kochi

4. Dhanesh Balakrishnan
Mobile: - +59892985544
E-mail: - dhaneshkrishna27@gmail.com
Responsibilities:
 Analyzed, delivered technical design.
 Developed and designed components for dynamic offers
 Successfully implemented and supported Part of the implementation and warranty support
Description:
Japan file split is BAU process changes to suppress offers mail which sending to the blocked customer
when Amex introducing new offer
Project : AMEXGlobestar – Japan filesplit
Client : American express
Role: Developer
Period : April 2013 – March 2014
ork Location : Kochi
Responsibilities:
 Analyzed, delivered technical design.
 Developed and designed conversion tools and conversion modules for japan file split
 Successfully implemented and supported Part of the implementation and warranty support.
Description:
Japan file split is BAU process changes to separate JAPANbatch process from Hong kong and Taiwan
batch process ,this includes creation of new batch process and new process for japan .This includes file and
data conversion batch conversion
Project : AMEXGlobestar – CTLM migration
Client : American express
Role: Developer
Period : April 2012 – May 2013
Work Location : Bangalore
Responsibilities:
 Analysis, delivering functional solution for business.
 Batch run and support for schedule migration
 Supported whole market batch support for implementation
Description:
American Express is the world’s largest card issuer with a strong, global presence across the entire
payments chain. the premium network for high-spending card members, a processor of millions of
transactions daily, and a partner that provides business-building services to a worldwide merchant base.
.This is a new project to Amex to migrate its old JOBT scheduler to CTLM scheduler for batch running.

5. Dhanesh Balakrishnan
Mobile: - +59892985544
E-mail: - dhaneshkrishna27@gmail.com
Project : AAFES-ESSO
Client : Army and Air force Exchange Service
Role: Developer
Period : March 2010 – August 2012
Work Location : Chennai
Responsibilities:
 Interaction with the client on requirement determination and design approaches.
 Since it is an upgrade project, had to develop the code from the scratch.
 Working knowledge on CMS and FAS subsystems. Also worked on ESSO subsystem which is
customized by the AAFES for their requirement of fuel cards
 Preparing technical specification from functional specification.
 Development, Enhancement and Testing the change requests.
 Performing the analysis, design and development for enhancements
 Handling the handovers to be migrated to different regions.
 Participated in Peer reviews and ensure the peer review is completed.
 Responsible for Maintaining Quality Delivery, which adhere to quality standards.
Description:
This is a new project for US defense department. It’s an upgrade project for the military cards
process.AAFES issues its own private label credit cards (Military Star® and Take it Home Today®).
Currently these credit products are issued or processed by AAFES on VisionPlus 2.57 platform.
VisionPlus is a product from First Data International (FDI). The VisionPlus 2.57 platform is no longer
supported by FDI. AAFES has undertaken a project to upgrade its card processing platform from
VisionPlus 2.57 to VisionPlus 8.34
Personal Reference
Date of Birth : 27 Match 1987
Nationality : Indian
Passport Number : N0824778
Valid Visa : Brazil and Uruguay
References:
References can be provided on request.
Declaration
I do hereby declare that all particulars above are factual to the best of my knowledge.
Date: (Dhanesh Balakrishnan)
Place: