3. Dhanush at a Glance
Dhanush InfoTech is a globally recognized leader in the IT Solutions, Services & Products arena
• Established in 2006 with 35 professionals, now with a global strength of 600+ employees.
• Presence across 5 continents, 25 countries catering to both developed and emerging
markets with 150 customers from Fortune 500 companies.
• Established in 8 countries with on-ground sales , administration and delivery teams.
• Provides high-quality customized solutions in product & applications development, ERP
consulting, database management, network solutions and mobile & embedded systems.
• Completed over 50 successful ERP implementations in the emerging markets of Africa like
Kenya, Uganda, Tanzania, Nigeria and other regions across the globe like South Africa, Peru,
Middle East , Australia and the USA.
• Certified Partnership with Oracle(Gold), Microsoft (Gold) and VMware.
5. Broad Portfolio of Offerings
Providing the right set of capabilities for the right
opportunities at the right time
Regionally Aligned Global Delivery Model
Our unique business model for consistent delivery
of high quality, cost effective services anywhere, any time
Solution Accelerators
Products, tools and methodologies for solutions of the highest
quality and reduced time-to-market
Education and Training services
DATAM EDU, our training division, helps bridge the skill gap in the
emerging markets to address customer needs with regional
resources
Dhanush Difference
6. Regionally Aligned Global Delivery Model
Near-shore
Centers
Regional Solution
Centers
Global Solution
Centers
› Uganda, Ghana,
Tanzania, Rwanda
› Nairobi, Kenya
› Lagos, Nigeria
› Johannesburg, South Africa
› Brisbane, Australia
›India
Breadth of Skills HighLow
Scale HighLow
Low
High
CustomerProximity
High
Low
CustomerCoverage
India Delivery
› Very high scale
› High depth & breadth of skills
› Matured processes
› Creates repeatable solutions
Near-Shore Solution Centers
› Up to 90% of delivery executed using
local resources
› Serves local customers and manages
the expectations
› Effective and scalable talent
management
› Global collaboration tools to work
with India team for execution
› Addresses the local challenges like
language issue (Francophone
requirements) and cultural
challenges
7. ›Global, Cohesive Workforce
• On-site, domestic, and offshore staffing
• Broad technology and domain expertise
• Effective and scalable talent management
›Integrated Processes
• Consistent project management
processes and tools
• Well defined methodologies and quality
controls
›Multi-tiered Infrastructure
• Multi-continent and interconnected
development center network
• State-of-the-art, redundant
telecommunications network
• Global collaboration tools
40%
7%
47%
6%
Africa Australia India RoW
Regionally Aligned Global Delivery Model
8. Industry Expertise
Extended Breadth and Depth of Industry Knowledge
Government
Telecom
Construction
Manufacturing RetailOil & Gas
BFSI Education Healthcare
Mining
9. Telecom Services Overview
BSS/OSS Process Re-engineering
OSS/BSS/NSS Integration Consulting
Business and Technology Consulting
Billing Efficiency Consulting
Revenue Assurance with Extended VAS and SDP
Business and Process Transformation (SOA)
Implementation of COTS - BSS/OSS/NSS Applications
Custom Development, extensions and interfaces
Independent QA & Testing
Deployment of Enterprise / Network monitoring
Package Applications
SOA Transformation
Business Intelligence and DWH
Development and Maintenance of the Legacy/
COTS BSS/OSS/NSS / SDP VAS Applications
Managed IT/ Network Services
Process Outsourcing – Business and Knowledge
Network/ Element /Infrastructure Management
Services
Legacy Application Migration
Data Migration
COTS Application Migration
Technology Migration
Architectural Transformation
Consulting
Services
Deployment
Services
Managed
Services
Migration
Services
Enterprise Application Integration – Billing, POS,
Dealer, Provisioning
Enterprise Data Integration
Service Delivery Platform (SDP)
Integration
Services
10. Telecom Applications
Our in-depth global experience in the Telecom industry helps us design offerings
that improve customer experience and allow the service provider to work with
higher efficiency than ever before. Our offerings include:
• VAS SDP: All Promotion Plans, offers, gifts are handled by this application.
• BlackBerry (BB) Applications: Customized BB experience for customers, while
allowing full control of the BB subscriber activations/deactivations and updates
to the service provider.
• Promotional Configurations: Provide an entry point interface to manage new
offerings, account information and service activations/deactivations.
• KYC Applications: Provision newly registered MSISDNs with bonus offerings
configurable from the interface itself.
• SIM SWAP Applications: Helps validate SIM Swap operations while allowing the
user to have the security trail, SIM Swap data.
• Market Activation: On a campaign? Activate new customers/agents on the go
and get accurate activation/campaign reports.
• Mass Market / SMS Application: Allow personalized services to the customers
such as bulk SMS, mass market offerings.
• Retailer Applications: Register new retailers & manage their activation
commissions.
14. Mobile Capabilities
• Extensive experience in creating enterprise web applications which aids in giving
mobility to existing web applications and assists mobile enablement.
• Ability to work across all mobile platforms including Android, iOS, RIM, Windows
Mobile, Windows Phone 7.
• Flexibility to work and provide various engagement models, these include fixed bids
and long term engagements.
• Expertise in developing enterprise and carrier grade mobile applications
• Mobile Technology Consulting: With our deep expertise in mobile application
development, we offer various consulting services including proof of concept,
requirement analysis, review of code & design among others. We provide expert
guidance and advice on mobile solutions across platforms.
• App Development: Our expertise isn't confined to developing applications, we go
further to create great experiences for your audience across mobile operating
systems and industry verticals. Using MEAPs, we develop cross platform apps.
• Mobile App Testing: Dhanush harnesses its technological and human resources to
manage end-to-end mobile application testing ensuring superior quality, improved
productivity and faster time-to-market
o Functional testing
o Performance
o Security
o User Experience
o Automation
15. Mobile Capabilities (cont’d)
• Mobile Analytics: Dhanush possesses the expertise to identify the app usage metrics that matter and
present them in a format that's easy-to-understand and enables prompt decision-making.
o Data Analytics and Insights
o Data Analytics and Consumer Insights
o Mobile Usage Effectiveness
o Mobile Portfolio Trends
o Big Data Dashboards
• Dhanush Mobile Products: They cater to the enterprise need to quickly deploy cost-efficient mobility
solutions. Our team comprises product managers who combine technological expertise with business
acumen and address the real concerns and needs of the organizations.
o mLearning
o Smart Campaign Manager
o Mobile Health
o Mobile Vehicle Tracking System
16. Mobile Capabilities : Dhanush Uniqueness
Dhanush has a proprietary tool which is,
• A Rapid Development Tool
o To develop applications for mobile and desktop environments
o Works directly on the Operating System of the mobile or desktop
o No third-party dependency (like HTML, browser etc.)
o One-time deployment
• A tool to make maintenance of developed applications easy
o Change at one place is effective on all supported platforms
• Dhanush has invested in the development of this tool and we own the software.
o Applied for patent
o It is a complete framework
Includes the design tools
Includes the communication tools
Includes the mobile client component
o Enhancements and customization are easily made
o It has the ability to work across multiple platforms
o It has been written keeping both B2B and B2C customers in mind
17. Dhanush Uniqueness : Benefits
• Patent-pending technology used to develop multi-platform applications in vastly reduced time frames:
70% faster.
• Reduces effort by almost 50%. Significant cost savings for customer.
• The applications developed can seamlessly be pushed to end-devices. Saves time and effort, reducing
costs by almost 70% of traditional re-deployment cycle.
• UI decoupled from business logic
Development can occur in parallel, and therefore saves cost.
The UI Design can be done within hours – it helps all the way from the proposal-making to
prototype.
• Further cost and time savings for the customer:
The technology we use allows for quicker and simpler maintenance
It makes the system more agile, since changes are handled very quickly
• The technology we use is agnostic to where the data comes from:
It is independent of the data source
It is independent of the Operating System on which the data source exists
• Our technology can adapt existing “legacy” applications that use legacy (or modern) databases, at a lower
cost.
• Change Management, especially for Enterprise Applications, becomes simple, there is no re-deployment
required for the application, therefore, a cost, time, and effort savings for the customer.
18. Managed Services
• Dhanush has devised managed services for organizations to leverage IT infrastructure
for business progression and make business more nimble and scalable to address the
business demands.
• Strategic business and technology partnership with award winning Tier III Datacenter
service provider has enabled to reduce TCO by leveraging cloud capabilities.
Service Levels
L1 : First level of support
through a toll free number and
email.
L2 & L3: Type of support
request which require specific
extended support other than
the L1 and resolution to deploy.
Based on criticality, severity, and
priority and cost effectiveness to
the client L1,L2,and L3 can be
provisioned in dedicated model
Application Support Services
• Application Development
• Application Maintenance
• Enhancement
• Implementation
• 24 X 7 Continues business support
Datacenter Support Services
• Hardware
• Infrastructure
• Networking
• Bandwidth
• Space
• Security
Benefits to Clients
• SaaS based applications
• Avoid Capital Expense, Design and Deployment Costs, Product support
cost, Infrastructure Costs, Ongoing Operations, Maintenance Cost and
Intangible Costs
• On demand Services
• Highly scalable, secure environment and ease of use
• Pay as you Grow