This document discusses consumer awareness and consumer rights in India. It describes two types of markets - weekly markets that are set up one day a week and malls/shopping centers. It defines consumer awareness as making buyers aware of product information and rights. Consumer courts in India deal with consumer disputes and have district, state, and national levels. The roles of consumer courts are to resolve disputes between consumers and sellers. Consumers have rights to information about products, safety, and choice.

1. Consumer Awareness
-Dhruv Singh VII C

2. Markets
Markets are a place where traders
set up their shops for local people
to come and buy their stuff
according to their requirement in
less money as compared to other
places. There are 2 types of
markets. –
1. Weekly Market
2. Mall, Shopping centres

3. Weekly
Market
A weekly market is a market that is
set up on a specific day of the
week. Most of the time, it is on
Tuesday or Thursday. It is not a
permanent market. The sellers
arrive early in the morning and set
up the stalls by noon and then start
to sell and usually pack up at night
by 10pm. This type of market is
locally known as ‘Mandi’.

4. Mall, Shopping
Centres
These days in urban areas, where we
have large, multi-storeyed,
airconditioned buildings with markets
inside called ‘Malls ’ In these places,
you can get branded items as well as
unbranded/local items. However,
mainly only rich and upper middle
class people usually buy from malls
due to the prices being high in malls
than other places.

5. What exactly is Consumer
Awareness?
• Consumer Awareness is an act of making
sure the buyer or consumer is aware of
the information about products, goods,
services, and consumers rights.
Consumer awareness is important so that
buyer can take the right decision, make
the right choice and to avoid making
mistakes and inconvenience in the future.
Consumers have the right to information,
to choose and to safety.

6. What are Consumer Courts?
Consumer Court is a special purpose court in India. It primarily deals
with consumer-related disputes, conflicts, and grievances. The court
holds hearings to adjudicate these disputes. Some types of consumer
courts are –
• District Consumer Dispute Redressal Forum (DCDRF)
• State Consumer Dispute Redressal Commission (SCDRC)
• National Consumer Dispute Redressal Commission (NCDRC)

7. Where
are these
Consumer
Courts In
India?
The NCDRC is located in the
Kidwai Nagar area of New Delhi
The SCDRC of Uttar Pradesh is in
the Gomti Nagar area of Lucknow
The DCDRF of Ghaziabad is in
Ghaziabad.

8. How can we
move to the
consumer
court?
STEP 1: Intimation via
Notice: ...
STEP 2: Get the
Consumer Complaint
Drafted: ...
STEP 3: Attach
Relevant Documents:
...
STEP 4: Appropriate
Forum: ...
STEP 5: Pay Requisite
Court Fees: ...
STEP 6: Submit an
Affidavit:

9. What is the
Role of
Consumer
Courts?
The roles of consumer courts is to solve
disputes related to consumers, trading,
wholesale trading ad money distribution. A
consumer or seller can file a case against
the seller or consumer if they are exploited
or cheated on.

10. What are
the various
rights of
consumers?
• The consumers have rights for three things –
i. INFORMATION
ii. SAFTEY
iii. TO CHOOSE

11. THANK YOU