1. Diane K. Dean
8008 Bartonshire Drive Oak Ridge, NC 27310 336-253-2438 diane50dean@gmail.com
SKILLS PROFILE
• Administration (20+ years)
• High Level of Confidentiality
• Adapt to various software programs (AS-400
8 yrs, Word 12 yrs, Windows 10 yrs, Excel 8 yrs,
Outlook 10 yrs, Datatel 3 yrs, Daxko, ADP Payroll
2 yrs, and Timberline/Sage - for cost coding,
payables, invoicing, inventory reconciliation,
membership payments and cancellations.
• Worked for 7 Vice Presidents and all levels of
management and crew.
• Experience in purchasing, manufacturing, and
construction as management support in finance,
engineering, customer service, billing, payroll,
and collections environments.
• Notary Public (6 years)
PROFESSIONAL EXPERIENCE
Relationship Specialist Nov.05, 2015 (full-time) – Oct. 23, 2016
YMCA - Kernersville, NC (part-time) beginning Oct. 24 -Current
• CPR Certification required. Trained to use Daxko software for entry of memberships, guests, cancellations,
payments, enrollments in all programs. Knowledge to answer phone calls and walk-in questions pertaining to
all programs in facility as well as look up information with other North Carolina YMCA facilities. Assist with
tours special projects.
Administrative Assistant Dec. 28, 2014 – Aug. 15, 2015
TRS Staffing – Fluor Construction (Project/Proctor&Gamble-Brown Summit)
• Perform tasks in company specific software, i.e. construction invoice transactions, request and update
contractor insurance information. Process other data entries, such as Contractor’s daily timesheets.
timesheets.
• Created an excel spreadsheet for tracking confidential, sensitive documents in their approval process. This
has been extremely helpful to know where documents are in order to speed up approvals and accomplishing
our construction projects within expected time constraints.
• Assist managers with auditing various files and scanning missing files into industry specific software
directories. Discuss discrepancies with Contractor’s invoices in order to assure accuracy for both the
property owners for whom Fluor is accountable and to the satisfaction of our customer, the contractor.
Assist other managers and contractors with various tasks as needed.
HR Assistant February 2014 – June 2014
Skylease Cargo,Inc.
• Payroll – ADP
• Send out pre-hire packages to potential new employees.
• Conduct E-Verify, Social Security, background checks, document verification and filing FAA sensitive files.
• Perform administrative duties, with North Carolina and Florida locations and assist with reports and
compiling information regarding health insurance, 401K, vacation eligibility and other administrative duties
as needed by various staff and employees, including pilots throughout the USA.
Office Manager Jan 2013 – February, 2014
Cemplex Group of North Carolina
• Payroll – ADP
• Accounts Receivable, Accounts Payable, Invoicing customers, set up customers in system, update job
estimates, and enter inventory into Sage/Timberline software
• Perform administrative duties and run monthly reporting for month-end financial closing
Administrative Assistant Mar 2010 – Jan 2013
Guilford Technical Community College
• Assisted with budget reports.
• Worked directly and electronically with cross-departmental personnel and potential students.

2. Diane K. Dean
8008 Bartonshire Drive Oak Ridge, NC 27310 336-253-2438 diane50dean@gmail.com
• Coordinated course delivery: build classes, acquire rooms for instructions, make contracts, handle monthly
payroll, audit and close classes through college guidelines.
• Maintained and communicated various departmental expenditures and supply orders via excel.
• Liaison with colleagues and chair personnel in my departments and various other departments
• Performed other tasks as needed by 12 instructors and 6 supervisors.
Secretary to District Manager May 2001 – Jan 2009
Penske Truck Leasing
• Maintained customer agreement files
• Handled correspondence for District Manager and other staff members
• Answered all incoming calls
• Oversaw maintenance of office equipment, supplies
• Responsible for monthly, weekly, special billing of lease customers, collections of past due accounts and
other assignments as required
Administrative Assistant to Vice President Mar 1998 – May 2001
Southern Webbing Mills
• Assisted Vice President and Controller with financial reports, confidential financial and personnel files.
• Participated in set up of new bank accounts, obtained quotes for purchase of copiers, fax machine and
telephone contract.
• Handled confidential documents pertaining to business changes, employee performance and processed
Board of Director minutes.
• Compiled special projects as required and worked with interim Vice President during closing processes of
company.
Customer Service Manager Mar 1994 – Mar 1998
Bennett Uniform Manufacturing, Inc.
• Managed customer service; including incoming calls, returns, customer complaints and resolution of
customer satisfaction.
• Contributed to management meetings and advised potential customer change requests, problem areas, and
advised of insufficient inventory levels.
• Reported directly to the President and Vice President.
• Client list included Food Lion, Hardee’s and Golden Corral.
EDUCATION
High School Diploma Ben L Smith High School Greensboro, NC
Secretarial Training Kings Business College, Sponsored by Burlington Industries*
* Burlington Industries selected 6 girls from various High Schools in Guilford, Forsyth and Alamance Counties.
8 months software training classes New Horizon Computer, Sponsored by Penske Truck Leasing
Greensboro, NC
REFERENCES
Billy Bolton Project Manager, Fluor International 864-617-5392
Jennifer Smith Human Resources Development Lead Instructor at GTCC 336-259-2769
Eric Allen General Manager at Cemplex Group NC 336-355-6224
Kasey Elliott Engagement Director – Operations/AGC YMCA Kernersville 336-996-2231