By using the VIPS applications, you can change many unproductive workflows at Counter and save time and money across all employees.

1. Eliminating Costly and
Uncoordinated Workflows

2. Counter Resource Library
Provides easy online access to important documents and video content
• Slashes the cost of printing and distribution costs
• Instantly update and disseminate the latest version of material within seconds
• Optimise sales opportunities with always available marketing content to share with customers

3. Daily Sales Dashboard and Reports
This application allows Counters and Management to instantly view sales, volume and productivity per
hour by State, Counter and individual Consultant.
Results are presented with year to date comparisons against budget and last financial year.
• Instantly view the results in a combination of reports and dashboards
• User profile filters who can access certain information
• Gives insight to sales execution strategies and results
• Provides feedback to Counter re Consultant hourly productivity

4. Counter Feedback
Allows the Managers to provide text based description of what influenced in-store activity
• Appears alongside Counter Productivity results to explain the full Counter story
• Collect intelligence on competitor activities
• Allows Regional Managers to add their comments to give Head Office invaluable insights

5. Collaboration Suite
Includes video, voice and written messaging with attachments
• Messages can be sent from all Departments, MROs and Counter Managers
• Enhances in field communications by using a variety of different media options for an enriched
experience
• Enables rapid dissemination of crucial information to all the Team within seconds
• Eliminates unwanted, outside communications by providing you with your own privately secured
network

6. Knowledge Audit and OH & S Compliance Reporting
Provides easy online access to important documents and video content
• Empowers Managers by providing on demand reports identifying weaknesses in employee
understanding of company policies
• Provide evidence of O H & S compliance
• Eliminates manual paper systems and costly distribution and collation costs
• Enhances in field performance by enabling fact based strategies regarding training and employee
safety

7. Counter Maintenance
The Counter Maintenance application allows maintenance requests from the field to be
submitted within seconds. With photo substantiation, maintenance requests can be viewed
from the cloud reporting portal and systematically actioned.
• Simplifies a complex process by eliminating all paper and manual systems
• Provides instant visibility and cost analysis by division
• Eliminates Oh & S issues relating to unsafe work places
• Ensure all Counters are visually compliant

8. Customer Loyalty Registration
VIPS will allow your company to build an accurate customer database within no time.
• Allows you to export data to your preferred CRM/EDM tools for digital marketing campaigns
• Instant logical views of data by Brand, State, Region, Counter, Gender, Age Group
• Can include customer feedback surveys to compliment traditional CRM data

9. Product Sales Scanning by Customer
Use intelligence to specifically target your customers’ behaviour and purchasing trends to increase their
value
• Improved return on investment
• Reduced product wastage
• Increase revenue per store
• Reinforces relationship with customer base

10. Tester Orders and Reconciliation
The application streamlines the process of Counters entering, submitting and closing
claims as well as the approval and accounts receivable processing
• Eradicates a time consuming process
• Instant visibility for Finance to reconcile
• Eliminates manual paper systems and fully automates the orders process

11. Visual Merchandising Compliance
The application allows your Company to instantly create and push new visual merchandising tasks to
Counters
• Optimises field execution and visibility regarding crucial in field activities
• Provides instant visibility to in store visual merchandising compliance
• Eliminates manual paper systems and costly distribution and collation costs
• Provides quantifiable metrics re length of time and frequency of visits
• Simplifies merchandising by providing visual images and video of tasks

12. Time Sheet and Online Approval
Allows Team Members to submit their timesheets progressively throughout the week.
Managers have the ability to view and approve/adjust all the Team’s entries using the online
approvals application
• Streamlines and reduces excessive back office costs
• Seamlessly integrates with your payroll package/provider
• Eliminates manual paper systems and costly distribution and collation costs
• Provides actual verses budgeted hours worked by Counter, State, Region, Nationally

13. VIPS Reporting
VIPS provides a number of standard reports and also provides customised reports as
required by our Clients. Online reports are accessed through the secure VIPS Portal using any
internet connected computer via your web browser and includes the following reports in the
standard service.
• Eliminates the need to employ expensive internal resources to produce customised
reports
• Simplifies complex data to allow rapid execution of management decisions
• Streamlines multiple external data feeds to be assembled into meaningful business
intelligence

14. CHAT – The ability for Consultants to post photos and comments
in a private network just like Facebook
What’s Coming….
Incite Creativity, Innovate and Execute.

15. VIPS Contact Details
Australia
Level 1, 1265 Nepean Highway
Cheltenham, Vic 3192
Phone: 1300 788 801
www.vips.com.au
New Zealand
Unit E2, 17 Corinthian Drive
Albany, North Shore City
Phone: 0800 328 326
www.vips.co.nz