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Dimension Data
Private Compute-as-a-Service


Organisations are increasingly looking to cloud computing to
improve competitiveness and business agility, simplify business
processes and reduce time to market. Cloud services provide on-
demand, self-service access to servers, applications and software
development platforms.

Private Compute-as-a-Service                 Private CaaS components                        Infrastructure within a client
Private Compute-as-a-Service (CaaS) is       Private CaaS is the only dedicated,            data centre
a dedicated cloud infrastructure-as-a-       private cloud IaaS offering that includes      Dimension Data will install and manage
service (IaaS) that provides on-demand,      hardware-based security and scalability,       the Private CaaS equipment at a client’s
self-service, pay-for-use access and         complete customisation and control, easy       data centre, which will provide the public
control of virtual servers, storage and      integration, 24x7 live support and strong      IP connectivity, space, power, heating,
networking. Our Private CaaS is hosted       performances guarantees. Our Private CaaS      ventilation and air-conditioning.
within a client’s data centre and includes   Service comprises: cloud servers and cloud
enterprise-class security, controls and      networks.
performance guarantees as well as a
                                                                                            Accessing the Private CaaS
                                             •	  loud servers: highly configurable,
                                                C
REST-based application interface (API) for      secure, virtual machines that provide       You can access the Private CaaS via the
easy integration into backend systems,          granular control and allow easy             Internet using the web-based administrative
enterprise system management tools or           customisation. Each cloud server can be     user interface or REST-based API.
third-party cloud applications.                 configured with up to 8 CPUs, 64 GB of
                                                RAM and 2.5 TB of storage.                  Private CaaS service level
Overview of Dimension Data                   •	  loud networks: VLANs built on
                                                C                                           agreement
Private CaaS                                    Cisco hardware-based networking             •	 Network uptime guarantee
Key features:                                   providing network isolation, security and
                                                performance for a client’s environment.     •	 Server uptime guarantee
•	 Simple-to-use, self-service access           Cloud networks can be customised with       •	  upport response time guarantee
                                                                                               S
•	 Fully-managed service                        additional networking features such as
                                                                                            •	 Latency guarantee
                                                firewalls, load balancing, multicast and
•	 Enterprise security and compliance
                                                network address translation.
•	 Enterprise performance
                                             •	  loud files: provide an API based file
                                                C
•	 End-user controls                            storage solution designed to allow secure
•	 Optional managed services                    storage and retrieval of data.
                                             •	  loud software: commercial software
                                                C
                                                deployed on a cloud server that enables
                                                organisations to consume enterprise
                                                applications on a pay-for-use basis,
                                                hourly or monthly.
datasheet | Dimension Data Private Compute-as-a-Service




Private CaaS service
management
Dimension Data provides comprehensive,
ongoing management of the entire private
cloud infrastructure as part of our Private
CaaS offering. This includes responsibility
for maintaining the following:
•	  hysical infrastructure (servers,
   P
   networking equipment, storage)
•	 Underlying operating systems
•	 VMware software
•	  imension Data CloudControl™ cloud
   D
   management system


Uptime Maintenance
Dimension Data’s Uptime Maintenance
includes traditional break-fix support such
as troubleshooting and incident restoration
within agreed service levels.


Cloud support – 24x7x365
Dimension Data’s monitoring systems
report to a central aggregation engine that
drives Dimension Data’s Private and Public
CaaS client care and technical support
for all emergency or after hours client-to-
Dimension Data communications.


Dimension Data Managed Cloud
Platform™                                                Dimension Data Private CaaS is the only
Dimension Data’s Cloud Services are
delivered on our Managed Cloud
                                                         dedicated, private cloud IaaS offering that
Platform™ (MCP), a fully-managed                         includes hardware-based security and
cloud delivery platform. Hosted within a
Dimension Data or client data centre, the                scalability, complete customisation and
MCP comprises industry-leading hardware
and software, coupled with virtualisation                control, easy integration, 24x7 live support
technology, operating system software,
and Dimension Data CloudControl™.                        and strong performance guarantees.
Dimension Data CloudControl™ is our
cloud management system that provides                    Global availability                          Pricing
operational control and automation of
cloud resource provisioning, orchestration,              Our Public CaaS and Hosted Private           With our Private CaaS, you pay a one-time
administration and billing.                              CaaS are accessible via the Internet from    setup and monthly fee for a fixed set of
                                                         anywhere in the world, anytime. Private      resources (CPU, RAM and storage).
                                                         MCPs are deployed within client data
                                                         centres and can be accessed via their
                                                         private network or the public Internet.




CS / DDMS-0905 / 02/12 © Copyright Dimension Data 2012                              For further information visit: www.dimensiondata.com/cloud

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Private Compute-as-a-Service

  • 1. datasheet Dimension Data Private Compute-as-a-Service Organisations are increasingly looking to cloud computing to improve competitiveness and business agility, simplify business processes and reduce time to market. Cloud services provide on- demand, self-service access to servers, applications and software development platforms. Private Compute-as-a-Service Private CaaS components Infrastructure within a client Private Compute-as-a-Service (CaaS) is Private CaaS is the only dedicated, data centre a dedicated cloud infrastructure-as-a- private cloud IaaS offering that includes Dimension Data will install and manage service (IaaS) that provides on-demand, hardware-based security and scalability, the Private CaaS equipment at a client’s self-service, pay-for-use access and complete customisation and control, easy data centre, which will provide the public control of virtual servers, storage and integration, 24x7 live support and strong IP connectivity, space, power, heating, networking. Our Private CaaS is hosted performances guarantees. Our Private CaaS ventilation and air-conditioning. within a client’s data centre and includes Service comprises: cloud servers and cloud enterprise-class security, controls and networks. performance guarantees as well as a Accessing the Private CaaS • loud servers: highly configurable, C REST-based application interface (API) for secure, virtual machines that provide You can access the Private CaaS via the easy integration into backend systems, granular control and allow easy Internet using the web-based administrative enterprise system management tools or customisation. Each cloud server can be user interface or REST-based API. third-party cloud applications. configured with up to 8 CPUs, 64 GB of RAM and 2.5 TB of storage. Private CaaS service level Overview of Dimension Data • loud networks: VLANs built on C agreement Private CaaS Cisco hardware-based networking • Network uptime guarantee Key features: providing network isolation, security and performance for a client’s environment. • Server uptime guarantee • Simple-to-use, self-service access Cloud networks can be customised with • upport response time guarantee S • Fully-managed service additional networking features such as • Latency guarantee firewalls, load balancing, multicast and • Enterprise security and compliance network address translation. • Enterprise performance • loud files: provide an API based file C • End-user controls storage solution designed to allow secure • Optional managed services storage and retrieval of data. • loud software: commercial software C deployed on a cloud server that enables organisations to consume enterprise applications on a pay-for-use basis, hourly or monthly.
  • 2. datasheet | Dimension Data Private Compute-as-a-Service Private CaaS service management Dimension Data provides comprehensive, ongoing management of the entire private cloud infrastructure as part of our Private CaaS offering. This includes responsibility for maintaining the following: • hysical infrastructure (servers, P networking equipment, storage) • Underlying operating systems • VMware software • imension Data CloudControl™ cloud D management system Uptime Maintenance Dimension Data’s Uptime Maintenance includes traditional break-fix support such as troubleshooting and incident restoration within agreed service levels. Cloud support – 24x7x365 Dimension Data’s monitoring systems report to a central aggregation engine that drives Dimension Data’s Private and Public CaaS client care and technical support for all emergency or after hours client-to- Dimension Data communications. Dimension Data Managed Cloud Platform™ Dimension Data Private CaaS is the only Dimension Data’s Cloud Services are delivered on our Managed Cloud dedicated, private cloud IaaS offering that Platform™ (MCP), a fully-managed includes hardware-based security and cloud delivery platform. Hosted within a Dimension Data or client data centre, the scalability, complete customisation and MCP comprises industry-leading hardware and software, coupled with virtualisation control, easy integration, 24x7 live support technology, operating system software, and Dimension Data CloudControl™. and strong performance guarantees. Dimension Data CloudControl™ is our cloud management system that provides Global availability Pricing operational control and automation of cloud resource provisioning, orchestration, Our Public CaaS and Hosted Private With our Private CaaS, you pay a one-time administration and billing. CaaS are accessible via the Internet from setup and monthly fee for a fixed set of anywhere in the world, anytime. Private resources (CPU, RAM and storage). MCPs are deployed within client data centres and can be accessed via their private network or the public Internet. CS / DDMS-0905 / 02/12 © Copyright Dimension Data 2012 For further information visit: www.dimensiondata.com/cloud