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Social Media Marketing




Wednesday, August 22, 12
Who am I?
                                             John Cashman –
                                             President - Digital Firefly Marketing
                                             Started in August 2011 - just a year old.


                                             • Start up veteran that has worked at three
                                               start ups, two of which had successful exits.
                                             • Ran digital marketing at two of them to
                                               increase sales that lead to acquisition.
                                             • Over ten years of experience in marketing
                                               and five plus in SEO, PPC, and Social


                                              What do we do?


                           Me on vacation!
                                              Logo Design
                                              Marketing Strategy
                                              Website Design
                                              Website Build
                                              SEO, PPC, Email and Social Media


                                                                                               2


Wednesday, August 22, 12
What is this?




                                           ©2012 DIGITAL FIREFLY MARKETING LLC



Wednesday, August 22, 12
And this?




                                       ©2012 DIGITAL FIREFLY MARKETING LLC



Wednesday, August 22, 12
And finally...




                                            ©2012 DIGITAL FIREFLY MARKETING LLC



Wednesday, August 22, 12
Changing World



                  •The Internet is big and getting
                           bigger

                  •People are more connected
                  •People always carry computers

                                                     ©2012 DIGITAL FIREFLY MARKETING LLC



Wednesday, August 22, 12
Why are some things free?




                                                  3

Wednesday, August 22, 12
75% of U.S. Residents are online




                                               5


Wednesday, August 22, 12
One - third of U.S Consumer spend
            more than 3 hours online every day




                                                 5

Wednesday, August 22, 12
Everyone is social - 2/3 of U.S.
            Internet Users Use Social Media




                                               10

Wednesday, August 22, 12
People spend 3x more time on social
            media and blogs




                                                  11

Wednesday, August 22, 12
93% of U.S. Internet Users are on
            Facebook




                                                12

Wednesday, August 22, 12
1 out of every 8 minutes online is
            spent on Facebook




                                                 13

Wednesday, August 22, 12
Replacing older marketing tactics -
            Cold Calling




                                                  14

Wednesday, August 22, 12
...and TV ads and direct mail




                                            15

Wednesday, August 22, 12
How is Nike becoming digital?




                                            16

Wednesday, August 22, 12
Fish where the fish are..


                           Everyone has moved online


                           Everyone Googles


                           Everyone Facebooks/social


                           Everyone emails.


                           These are the channels to exploit..so let’s talk bait




                                                                                   7

Wednesday, August 22, 12
Social Media Marketing
                   Strategy




                                            25

Wednesday, August 22, 12
Digital Strategy - Feedback Loops




                            yoursite.com




                                                13

Wednesday, August 22, 12
Nurturing leads in all phases of sales
            cycle to increase conversion




                                                     21

Wednesday, August 22, 12
Owned Media Tactics
        Goal: Make the digital assets better then they are today
        by making them more accessible.


         •Search Engine Optimization - The process of going through a
          website and making it more accessible to Google
              – Ensure they are in the right places for Google to index
              – Blog - Creates more content - phrases people search on
              – Increase via earned media: Links, Social Media participation
         •Leverage Earned Media
              – Use Facebook Connect to register prospects
              – Use social media buttons to share promo content




                                                                               18

Wednesday, August 22, 12
Earned Media Tactics
   Goal - We want to people to like us, share us, and create
   content for us. These tactics promote owned media and
   increase its size by having customers create content and bring
   people back to the website.
  • Facebook - The #1 website for referrals.
  • Facebook is about creating an audience and engaging with
    them.
  • Share Website content to bring them back to the site
  • Develop useful apps for people and pages that create
    content.




                                                                    16

Wednesday, August 22, 12
Earned Media Tactics - Continued
     • Pinterest - Refers more people to websites than LinkedIn,
       YouTube and Google + COMBINED
        – All about ideas. People surf Pinterest for ideas: gift ideas,
          inspiration, clothing styles, places to go
        – People “repin” ideas they like to their own boards for their
          friends to see and possibly repin
           – How to use it?
              • Create boards around products, how tos, videos, job postings
     • LinkedIn
        – All about thought leadership
        – Participation or run groups
        – Answer questions in Answers
        – Like Facebook and Pinterest - refer people back to the site.




                                                                               17

Wednesday, August 22, 12
Paid Media Tactics
 Goal: Pay people to bring us traffic with buying intent. Measure
 for positive ROI

    • Facebook Ads - Grow Audience or Refer to website
    – Laser targeting demographics
    – Targeting “Likes”

    • LinkedIn
    – Target people who are in the your industry
    – Target people who are decision makers

    • Twitter
    – Beta testing a small business solution
    – Promoted tweets, promoted accounts


                                                                    14

Wednesday, August 22, 12
Tracking success

                How do you track success? Google Analytics and goals

                Short Term - It’s all about visits, leads and registration.
                1. How many people visited and from where?
                2. How many leads did we get?
                3. How many people registered/bought?

                Use Goals!

                Long Term - It’s all about revenue and ROI
                1. How much money are we making from our marketing?
                2. Is all the ROI greater than 2x on marketing costs?
                                                                              25

Wednesday, August 22, 12
Questions and Answers...




                                                      ©2012 DIGITAL FIREFLY MARKETING LLC



Wednesday, August 22, 12

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Social Media Marketing

  • 2. Who am I? John Cashman – President - Digital Firefly Marketing Started in August 2011 - just a year old. • Start up veteran that has worked at three start ups, two of which had successful exits. • Ran digital marketing at two of them to increase sales that lead to acquisition. • Over ten years of experience in marketing and five plus in SEO, PPC, and Social What do we do? Me on vacation! Logo Design Marketing Strategy Website Design Website Build SEO, PPC, Email and Social Media 2 Wednesday, August 22, 12
  • 3. What is this? ©2012 DIGITAL FIREFLY MARKETING LLC Wednesday, August 22, 12
  • 4. And this? ©2012 DIGITAL FIREFLY MARKETING LLC Wednesday, August 22, 12
  • 5. And finally... ©2012 DIGITAL FIREFLY MARKETING LLC Wednesday, August 22, 12
  • 6. Changing World •The Internet is big and getting bigger •People are more connected •People always carry computers ©2012 DIGITAL FIREFLY MARKETING LLC Wednesday, August 22, 12
  • 7. Why are some things free? 3 Wednesday, August 22, 12
  • 8. 75% of U.S. Residents are online 5 Wednesday, August 22, 12
  • 9. One - third of U.S Consumer spend more than 3 hours online every day 5 Wednesday, August 22, 12
  • 10. Everyone is social - 2/3 of U.S. Internet Users Use Social Media 10 Wednesday, August 22, 12
  • 11. People spend 3x more time on social media and blogs 11 Wednesday, August 22, 12
  • 12. 93% of U.S. Internet Users are on Facebook 12 Wednesday, August 22, 12
  • 13. 1 out of every 8 minutes online is spent on Facebook 13 Wednesday, August 22, 12
  • 14. Replacing older marketing tactics - Cold Calling 14 Wednesday, August 22, 12
  • 15. ...and TV ads and direct mail 15 Wednesday, August 22, 12
  • 16. How is Nike becoming digital? 16 Wednesday, August 22, 12
  • 17. Fish where the fish are.. Everyone has moved online Everyone Googles Everyone Facebooks/social Everyone emails. These are the channels to exploit..so let’s talk bait 7 Wednesday, August 22, 12
  • 18. Social Media Marketing Strategy 25 Wednesday, August 22, 12
  • 19. Digital Strategy - Feedback Loops yoursite.com 13 Wednesday, August 22, 12
  • 20. Nurturing leads in all phases of sales cycle to increase conversion 21 Wednesday, August 22, 12
  • 21. Owned Media Tactics Goal: Make the digital assets better then they are today by making them more accessible. •Search Engine Optimization - The process of going through a website and making it more accessible to Google – Ensure they are in the right places for Google to index – Blog - Creates more content - phrases people search on – Increase via earned media: Links, Social Media participation •Leverage Earned Media – Use Facebook Connect to register prospects – Use social media buttons to share promo content 18 Wednesday, August 22, 12
  • 22. Earned Media Tactics Goal - We want to people to like us, share us, and create content for us. These tactics promote owned media and increase its size by having customers create content and bring people back to the website. • Facebook - The #1 website for referrals. • Facebook is about creating an audience and engaging with them. • Share Website content to bring them back to the site • Develop useful apps for people and pages that create content. 16 Wednesday, August 22, 12
  • 23. Earned Media Tactics - Continued • Pinterest - Refers more people to websites than LinkedIn, YouTube and Google + COMBINED – All about ideas. People surf Pinterest for ideas: gift ideas, inspiration, clothing styles, places to go – People “repin” ideas they like to their own boards for their friends to see and possibly repin – How to use it? • Create boards around products, how tos, videos, job postings • LinkedIn – All about thought leadership – Participation or run groups – Answer questions in Answers – Like Facebook and Pinterest - refer people back to the site. 17 Wednesday, August 22, 12
  • 24. Paid Media Tactics Goal: Pay people to bring us traffic with buying intent. Measure for positive ROI • Facebook Ads - Grow Audience or Refer to website – Laser targeting demographics – Targeting “Likes” • LinkedIn – Target people who are in the your industry – Target people who are decision makers • Twitter – Beta testing a small business solution – Promoted tweets, promoted accounts 14 Wednesday, August 22, 12
  • 25. Tracking success How do you track success? Google Analytics and goals Short Term - It’s all about visits, leads and registration. 1. How many people visited and from where? 2. How many leads did we get? 3. How many people registered/bought? Use Goals! Long Term - It’s all about revenue and ROI 1. How much money are we making from our marketing? 2. Is all the ROI greater than 2x on marketing costs? 25 Wednesday, August 22, 12
  • 26. Questions and Answers... ©2012 DIGITAL FIREFLY MARKETING LLC Wednesday, August 22, 12