1. Donald Coleman, FPC
500 McEarl Lane, Regan, TN 38368
(772)713-4910  don11271@aol.com
Summary of Qualifications
Extremely motivated and results-driven Accounting major with experience in process design,
financial analysis and a proven ability to apply a customer oriented approach to project
management. Knowledge in products such as Ceridian Dayforce HCM, Greentree ERP, Host
Analytics and Skillsoft. (Fundamental Payroll Certified through American Payroll Association)
Education Graduated: Bachelor of Business Administration
Major: Accounting
The University of Memphis
Graduation Date: May 2015 GPA: 3.45 Cum Laude
Graduated: Associate of Science
Jackson State Community College
Graduation Date: December 2012 GPA: 3.69
Work Tennessee Health Management, Inc. Accounting Systems & Payroll Manager
Experience Parsons, TN
April 2015 – Present
 Manage workflow to ensure all payroll transactions are processed
accurately and timely through Ceridian Dayforce HCM
 Manage semi-monthly disbursement of multi-state payroll, including
garnishments and taxes to 4,500 employees consistent with federal and
state wage and hour laws
 Perform audits of payroll records for compliance with established
standards and laws
 Provide ongoing partnership with Ceridian Dayforce HCM
 Promote education development through external course work
 Partner with HR and benefits in aligning and implementing a more
sophisticated payroll and benefits system
 Manage regular preparation of relevant management reports, including
weekly, monthly, quarterly and year-end reports (gross payroll, hours
worked, vacation accrual, tax deductions, benefit deductions, etc.)
 Establish accounting and payroll guidelines by writing and updating
policies and procedures
 Establish access controls for all users of accounting systems
 Manage implementation of new modules and testing of product upgrades
 Develop internal training documentation and e-learning curriculum
 Serve as help desk manager
 Develop and manage repository of financial reports
 Special projects
o Development of 2015 & 2016 capital and operating budgets
o Maintain rolling 5-year financial forecasts

2. Tennessee Health Management, Inc. Accounting Project Manager Parsons, TN
June 2011 – March 2015
 Analyze business design in order to guide implementation of new business
related products.
 Define business requirements and develop business processes. Validate
business processes against the system, organize and execute user testing
and provide user training.
 Interface with business users and IT staff and/or consultants to translate
business user requirements into technical documentation.
 Work with senior management to determine business requirements for
new and/or enhanced system requests.
 Identify and evaluate business process improvement opportunities for
existing applications.
 Implementation of Greentree ERP solution
o Accounting module including GL setup
o Accounts Payable processes
o Cash Management bank reconciliations
 Implementation of Host Analytics budget software for 100 companies
 Implementation of Skillsoft education development software for 60 users
 Implementation of Ceridian Dayforce HCM software
Sage, Inc. Sr. Systems Implementation Specialist Vero Beach, FL
December 2003-May 2011
 Provided customers with project management knowledge and skills
required to implement product and maintain the software
 Guided customers in clinical workflow and data analysis
 Researched and implemented solutions to customer issues
 Identified customer implementation requirements
 Provided project documentation, including implementation plans,
workflow reports and other documentation as appropriate
 Actively participate in client meetings and formal client reviews
 Provide feedback to team concerning customers’ requests for product
enhancements
 Engage in technical resources where necessary
 Perform QA and functional testing on development projects, and
escalating issues to project managers when tasks in the critical path are not
completed or behind schedule
 Create timelines, tracking hours against estimates, prepare weekly status
reports
 Act as a liaison between product management and customer
 Ensure customer happiness and retention