1. 419 Silverdale Place
North Vancouver, BC V7N 2Z6
cell: (604) 209-0888
email: delwood@shaw.ca
DONNELL ELWOOD
PROFILE
A Senior Executive Assistant with over thirty years’ experience in assisting senior executives. A professional committed member of the team with proven strengths in communication and organizational skills assisting at the confidential level with a winning, positive “get it done” attitude. Highly motivated, results oriented, discreet, meticulous and resourceful.
BG GROUP CANADA (Vancouver) 2012 to present
Executive Assistant and Office Manager
 Manage President’s schedule, travel arrangements, calendar, timesheets, and expenses.
 Monitor President’s emails to ensure actions are taken, work pro-actively on follow-up with an awareness of upcoming events and to ensure clear vision of company goals.
 Provide support in a timely and professional manner to Vancouver Team members to facilitate their ad- hoc requirements to achieve specific team targets.
 Manage operational aspects of office including set-up of new office with coordination of phone services, IT technician, office systems, equipment leases and purchases, and creation and maintenance of office filing system, office move.
 Implement daily operational review of office, including monitoring phone lines, ordering and restocking of office supplies, arrangement of couriers, provide meeting set-ups to enable office to run efficiently and effectively, coordinate storage.
 Coordinate with USA head office on accounting systems and company internal processes to ensure clear vision of the company procedures, regulations and goals.
 Implemented safety emergency plan, safety displays and equipment, first aid training.
THE LAW SOCIETY OF BRITISH COLUMBIA (LSBC) (Vancouver) 2004 to 2012
Senior Executive Assistant to the CEO
 Developed new organization systems and processes immediately upon taking position to achieve functionality, efficiency and continuity in position, to CEO and to LSBC on a consistent daily basis.
 Initiated a follow up system to ensure CEO receives information on a timely and efficient basis to achieve completion of subject and to achieve a consolidation of information in subject files.
 Administered best practices to better serve the executive and the organization and adding value to the organization, its customers (internal and external) and Benchers with a vision to the future of LSBC and its mandate.
 Proven success in the willingness to take on new projects, expanding workloads and manage efficiently and effectively for positive results for the CEO and the organization.
 Accomplished problem-solver who analyzed information and communicated it effectively with minimal supervision enabling executive to maximize time management.
 Organized the Queens Counsel Reception with the Attorney General’s office with invited BC Chief Justices to honour QC recipients to further the LSBC mandate to its members.
 Organized the Annual Benchers Retreat to create a comfortable environment for the Benchers to provide opportunity for strategic and long range planning and policy development.

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DUKE ENERGY GAS TRANSMISSION (DEGT) (Vancouver) 1995 to 2004
Executive Assistant
 Assisted in organizing and co-hosting a corporate function for DEGT senior executives with invited BC municipalities and regional and provincial MLA’s ensuring the building and maintenance of strong relationships with stakeholders.
 Managed a records management project with the Land Resources Group establishing a consistent and efficient corporate records system.
 Co-initiated a proposal to incorporate use of a database to obtain totality of information and maintain consistent filing procedures and information management for the Lands Departments.
 Organized a tour of the British Columbia DEGT facilities with the British Columbia Assessment Authority securing clear communication and concise instructions for the project completion.
 Organized information and created a filing system for the Southern Expansion Project developing an information system that was efficient and easily accessible to internal customers.
 Participated in and co-hosted at DEGT community event displays creating an environment for open communication and information resource building with Aboriginal communities along the DEGT system.
DUKE ENERGY GAS TRANSMISSION (DEGT) (Vancouver) 1995 to 2004
Executive Assistant to the Vice
President, Corporate Communications
 Administered and coordinated the company wide intranet, providing internal customers with easy access to information and an efficient communications tool.
 Assisted a large volume of highly sensitive stakeholders in person, by telephone or electronic communication to ensure that their requests or problems were serviced in a prompt, professional manner.
 Established a communications resource center and acted as a company resource for internal and external customers requiring information.
 Developed and maintained strong relations with internal and external stakeholders ensuring timely delivery of materials and information.
 Organized and co-hosted corporate events such as Annual General Meetings and Town Hall Meetings for employee stakeholders ensuring establishment of good relationships between the company and employees.
 Coordinated interviews and acted as intermediary with radio, TV and newsprint media in response to news releases. Responded to basic questions and exercised judgment in providing appropriate information to meet media’s deadlines.
 Edited and formatted company news releases for dissemination to the news service and North American media.
 Developed and managed an archival process, enabling employees with time saving and easy access to information such as bulletins, announcements and news releases.
 Compiled and presented daily news clippings to senior executives in a timely form, ensuring their knowledge of current industry related activities.
 Managed department budget, regularly reviewed any variances and developed forecasts, consistently staying within or under budget.
 Coordinated the dispensation of corporate and political donations, and created a tax receipt tracking system that reduced tax department man-hours.
 Oversaw the day-to day administration of the office to ensure an efficient work environment for the communications team.

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CANWEST GAS SUPPLY INC (Vancouver) 1990 to 1995
Senior Secretary to the General Counsel
and Corporate Secretary
 Prepared minutes for Board of Directors monthly meeting with strong attention to detail.
 Assisted with compilation of materials for the National Energy Board in conjunction with regulatory standards to attain approval for projects and present the company in best possible perspective.
 Maintained and filed Extra-Provincial Registration of Companies and compiled documentation required for a public company listing, on a timely basis.
 Prepared material for the Annual General Meeting, maintained the Annual Report list and prepared yearly mailing of the Annual Report to contribute to sound stakeholder relations.
DRAKE INTERNATIONAL INC. (Toronto/Monte Carlo) 1985 to 1990
Executive Assistant to the Chairman
 Assisted CEO with worldwide Drake Group of Companies’ operations including complex administrative support by exercising initiative and judgement to relieve time spent by CEO on administrative detail.
 Attended all meetings and summarized key points succinctly and accurately into organized notes for the CEO’s easy reference.
 Acted as key contact and managed activities on behalf of CEO when travelling extensively around the world. Initiative and confidence in decision making was proven key requirement in effort to save time and repetitive review for CEO.
 Tracked and initiated follow-up on all action items by interfacing with senior executives and other companies CEOs, which called upon demonstrated tack, diplomacy, confidentiality and the ability to react positively and efficiently under pressure.
 Selected for overseas assignment every summer at Drake Headquarters in Monte Carlo to coordinate CEO’s schedule and business office. Attended high profile meetings, business events. Co-organized the company’s annual high achievement dinner in Monaco.
CALGARY WRANGLERS HOCKEY CLUB (Calgary) 1983 to 1985
Office Manager
 Managed the season ticket sales process, including administration of ticket orders and maintenance of records throughout the year on a data program to maximize team revenue.
 Coordinated rookie camp and public relations events for players and senior management to enhance yearly ticket sales for franchise and create strong networking and business relationship building potential.
 Fostered and maintained strong relations with the media, season ticket holders and the team fan club contributing to operational efficiency of the club.
 Coordinated game data, scheduled personnel and media, arranged food service, and anticipated customer needs and scenarios at home games.
 Managed and catalogued all souvenir product inventories creating a “heads-up” approach to possible product shortages resulting in minimal stock outages to ensure excellent customer service.
EDUCATION AND TECHNICAL SKILLS
 Legal Secretarial Diploma, Red Deer College, Red Deer, Alberta
 PowerPoint 2010, Microsoft Word 2010, Microsoft Outlook, FrontPage 2000, SAP, Excel 2010