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United Nations Public 
Administration Network 
Workshop on the “Next Stage in Open Government Data: Using Data for 
Transparency, Accountability and Collaboration 
Cape Town, South Africa 
10 October 2012
UNPAN Workshops/Meetings 
§ 7th UNPAN Workshop on Next Stage in Open Government Data: Using Data for 
Transparency, Accountability and Collaboration – 10-12 October 2012 (Cape 
Town, South Africa) 
§ 6th UNPAN Workshop on Harnessing Knowledge Management through Web 2.0 
Tools- 25-27 September 2010 
§ 5th UNPAN Training on e-Knowledge Management- 23-26 October 2007 
§ UNPAN e-Information Training for the New Members- 1 February 2007 
§ 4th UNPAN Training on e-Information Management- 22-25 September 2003 
§ Training Mission on e-Information Management for UNPAN-ORC-OFPA/IDEP- 1 
October 2002 
§ 3rd UNPAN Training on Online Database- 13-15 June 2002 
§ 2nd UNPAN Training on e-Information Management- 16-20 July 2001 
§ 1st UNPAN e-Information Training- 27-28 November 2000 
http://www.UNPAN.org/DPADM/ 2
Welcome to UNPAN 
GWW News 
Highlights Featured 
What is 
UNPAN? 
What’s on 
the UNPAN 
Homepage? 
UNPAN 
Partners 
Announcements 
Register or 
Login 
http://www.UNPAN.org/DPADM/ 3
Home
Mission Statement 
§ To promote the sharing of knowledge, experiences and 
best practices, throughout the world by means 
of ICTs, sound public policies, effective public 
administration and efficient civil services, and through 
capacity-building and cooperation among Member 
States, with an emphasis on South-South cooperation 
and UNPAN's commitment to integrity and excellence. 
It is the only network of its type in the world today.
Regions
The New UNPAN Workspace 
Add Content 
Quick Links 
Progress Reports 
Photos Announcements 
Discussions
Who are the UNPAN Partners?
Our Newest UNPAN Partners 
UNPAN Partner since 2011 
Location: Seoul, Korea 
UNPAN Partner since 2012 
Located: Moscow, Russia 
WeGO pursues sustainable city development based on 
e-government by fostering collaborations among e-governing 
cities, bringing efficiency and transparency 
into public administration by strengthening the digital 
capacity of cities, enhancing online public services, 
facilitating civic involvement, helping bridge the digital-divide 
among social strata within a city and among 
cities of the world, and promoting mutual cooperation 
and solidarity among cities. 
Institute of the Information Society (IIS) is an 
independent research and service organization, 
established September 7, 1998 at the initiative of 
renowned experts in the field of information 
technology, telecommunications and information 
policy, united by the idea of development of 
information society in Russia.
UNPAN Partners - Global 
USA 
Brazil 
Belgium 
Republic 
of Korea 
http://www.UNPAN.org/DPADM/ 15
UNPAN Partners - Africa 
Morocco 
Senegal 
Ethiopia 
Kenya 
South Africa 
http://www.UNPAN.org/DPADM/ 16
UNPAN Partners – Arab States 
Lebanon 
UAE 
Egypt 
http://www.UNPAN.org/DPADM/ 17
UNPAN Partners – Asia & the Pacific 
India 
China 
Philippines 
Thailand 
http://www.UNPAN.org/DPADM/ 18
UNPAN Partners – Europe 
Switzerland 
Russia 
Slovak 
Republic 
http://www.UNPAN.org/DPADM/ 19
UNPAN Partners – Latin America & the Caribbean 
Costa Rica 
Chile 
Venezuela 
Barbados 
http://www.UNPAN.org/DPADM/ 20
UNPAN Partners – North America 
Canada 
USA 
http://www.UNPAN.org/DPADM/ 21
Who are our users?
UNPAN Users Profile 
Areas of Interest: 
22% Human Resource Management and Development 
21% Public Policy Development 
20% Technology and Innovation in Public 
Administration 
16% Institutional Development in the Public Sector 
11% Other 
10% Finance and Budgeting in Public Administration 
Geographical Areas of Focus: 
29% Global 
23% Asia and the Pacific 
21% Africa 
12% Europe 
8% Arab States 
7% Latin America and the Caribbean 
UNPAN Products & Services of Interest: 
27% E-Learning on Public Administration 
19% Events – Conferences and Training 
16% Directories – Contacts and Resources 
16% Library – Documents and Publications 
16% Public Administration News 
6% Other 
Gender: 
71% Male 
29% Female 
Occupation: 
42% Other Profession 
18% Civil Servant 
17% NGO Representative 
16% Student 
7% Academic Staff 
Organization: 
27% Private Sector 
26% Government 
20% NGO 
13% Academic Institution 
13% International Organization 
1% Regional Organization 
Source: UNPAN Website Feedback Analysis - March 2010 – August 2012
UNPAN Knowledge Management Report
UNPAN Partner 2012 Contributions 
(January – September) 
3000 
2500 
2000 
1500 
1000 
500 
0 
RCOCI 
EROPA 
CPSI/SADC 
DPADM 
ICAP 
AAPAM 
CAFRAD 
ECLAC 
ARADO 
IPAC 
CARICAD 
CGG 
NISPAcee 
IIAS 
CLAD 
ESCWA 
IIS 
Documents 
Resources 
Events 
News 
Announcements
UNPAN Partner Contributions Analysis 
(January – September 2012) 
Contributions by Type 
§ News – 4262 
§ Documents – 3335 
§ Events – 159 
§ Announcements – 51 
§ Resources – 3 
Top Contributing Partners
2012 UNPAN Statistical Highlights 
http://www.UNPAN.org/DPADM/ 27
UNPAN 2012 Portal Statistics (January – September) 
– 97 announcements 
– 3248 documents 
– 159 events 
– 4263 news 
– 3 resources 
– 1310 web pages 
– 1676 new registered users 
– 16000 total registered users 
http://www.UNPAN.org/DPADM/ 28
Cumulative Documents Contributed (2001- 30 Spetember 2012) 
2102 
7405 
13905 
19576 
22768 
26203 
38689 
44375 
18352 
60000 
50000 
40000 
30000 
20000 
10000 
http://www.UNPAN.org/DPADM/ 29 
54752 
48881 
51506 
0 
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 
Year 
Number of Documents
Annual Document Contributions (2001 to September 2012) 
1348 
2277 
5050 
3512 3280 
12380 
4840 
6222 
5734 
14000 
12000 
10000 
8000 
6000 
4000 
2000 
http://www.UNPAN.org/DPADM/ 30 
3246 
3962 
2901 
0 
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 
Year 
Number of Documents
2012 Popular Search Phrases Top Referral Site 
Rank Keywords Referrals 
1 leadership styles 13203 
2 management theories 9512 
3 unpan 5767 
4 codigo penal de el salvador 4586 
5 recruitment strategies 3143 
6 public administration 3125 
7 leadership styles pdf 3065 
8 www.unpan.org 3047 
9 income tax ordinance 2001 2831 
10 theories of management 2702 
11 modern management 2170 
12 business process reengineering 2013 
13 recruitment process 1908 
14 constitution du mali 1895 
15 new public management 1767 
16 leadership style 1740 
17 graft and corruption in the philippines 1740 
18 management theory and practice 1725 
19 bonne gouvernance 1705 
20 community based disaster management 1667 
http://www.UNPAN.org/DPADM/ 31
UNPAN Usage Statistics 
http://www.UNPAN.org/DPADM/ 32
16000 
14000 
12000 
10000 
8000 
6000 
4000 
2000 
0 
# of Visits 
Average Visits per Day 
2008 2009 2010 2011 2012 
Years 
http://www.UNPAN.org/DPADM/ 33
300000 
250000 
200000 
150000 
100000 
50000 
0 
Average # of Page Views 
Average Views per Day 
2008 2009 2010 2011 2012 
Years 
http://www.UNPAN.org/DPADM/ 34
300000 
250000 
200000 
150000 
100000 
50000 
0 
# of Hits 
Average Hits per Day 
2008 2009 2010 2011 2012 
Years 
http://www.UNPAN.org/DPADM/ 35
2012 Visitors by Region (January - September) 
1,200,000 
1,000,000 
800,000 
600,000 
400,000 
200,000 
0 
Africa/Middle East 
Asia/Pacific 
Europe 
Latin America/Caribbean 
North Amer ica 
Unspecified 
# of Visitors 
http://www.UNPAN.org/DPADM/ 36
UNPAN Online Training Centre
OTC Active Users Profile* 
Education 
79% Graduate or Professional Degree 
13% College Graduate 
5% Some College 
3% High School or Less 
Gender 
79% Male 
21% Female 
Age 
47% - 26-35 years old 
29% - 36 – 45 years old 
19% - 46 years old or older 
5% - 25 years old or younger 
Reason for Enrolling 
44% are interested in learning about Public 
Administration 
38% because the subject is useful for their work 
18% because the subject is related to their studies 
Employment Status 
73% Full Time 
7% Part Time 
7% Freelancers 
7% Currently Unemployed 
6% Student 
Primary Work 
32% Government 
31% Private Sector 
28% Public Sector 
9% Student 
Languages 
49% English 
24% Other languages 
11% French 
7% Spanish 
5% Arabic 
4% Russian 
* Based in a research conducted by DPADM in 2010
UNPAN OTC 
§ The UNPAN Online Training 
Centre offers 11 interactive 
courses and 14 pdf-based 
courses. Courses are offered 
in Arabic, English, French, 
Romanian, Russian, Spanish 
and Ukrainian; 
§ A total of 790 learners 
enrolled in the interactive 
courses offered in the UNPAN 
OTC from January to 
December 2011; 
§ In 2012, 390 learners have 
enrolled in the interactive 
courses so far.
Top 10 Countries* 
(according to learners’ origin) 
1 
– 
India 
6 
– 
Brazil 
2 
– 
Pakistan 
7 
– 
United 
States 
3 
– 
Nigeria 
8 
– 
Jordan 
4 
– 
Ghana 
9 
– 
Kenya 
5 
– 
Uganda 
10 
– 
South 
Africa 
* Based in the OTC Report 2010-2012
UNPAN is also in Social Media
Accountability and Reporting
Most Visited site in DESA in 2012 
DPAD 
1% 
OESC 
4% FFD 
1% UNPD 
7% 
UNPAN 
27% 
DSPD 
4% 
DESA 
3% 
UNSD 
21% 
CDO 
0% 
UNFF 
1% 
DSD 
9% 
Rio+20 
22% 
http://www.UNPAN.org/DPADM/ 43
Accountability and Reporting 
1. Reports on UNPAN are provided to the UN Office of Internal 
Oversight Services (OIOS) annually 
2. UNPAN’s progress is reported to the General Assembly 
annually
Partner Guidelines 
§ Outlines agreed upon No to Low Activity Policy 
– If there is no activity for 3 months, partner will be notified and 
a 3 month probation period will start. 
– If there is no activity during the probation period, 
partnership will be reconsidered. 
§ Defines content types Partners can contribute 
§ Provides a guide for content contribution 
http://www.UNPAN.org/DPADM/ 45
How UNPAN can help to respond to the challenges 
http://www.UNPAN.org/DPADM/ 46
When you share your knowledge via UNPAN, you are: 
ü Participating in an unique worldwide 
network; 
ü Learning from other members of the 
network (North-South & South-South); 
ü Making your organization and its 
products and services more visible 
through the more powerful vehicle; 
http://www.UNPAN.org/DPADM/ 47
When you share your knowledge via UNPAN, you are: 
ü Enhancing KM capacities via UNPAN IT 
tools; 
ü Being highly recognized and 
appreciated by the UN GA,ECOSOC and 
the worldwide public users. 
http://www.UNPAN.org/DPADM/ 48
UNPAN Management Unit Team 
§ Haiyan Qian – qianh@un.org 
§ Deniz Susar – susar@un.org 
§ Gerald Kandulu – kandulu@un.org 
§ Candace Hosang Charbonné – hosang1@un.org 
§ Michelle Alves de Lima – alvesdelima@un.org 
§ Nathan Henninger – henninger@un.org 
§ Mimi Wang – wang22@un.org 
§ Jaimie An – anj@un.org 
http://www.UNPAN.org/DPADM/ 49
Thank You

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United Nations Public Administration Network Workshop on the “Next Stage in Open Government Data: Using Data for Transparency, Accountability and Collaboration Cape Town, South Africa 10 October 2012

  • 1. United Nations Public Administration Network Workshop on the “Next Stage in Open Government Data: Using Data for Transparency, Accountability and Collaboration Cape Town, South Africa 10 October 2012
  • 2. UNPAN Workshops/Meetings § 7th UNPAN Workshop on Next Stage in Open Government Data: Using Data for Transparency, Accountability and Collaboration – 10-12 October 2012 (Cape Town, South Africa) § 6th UNPAN Workshop on Harnessing Knowledge Management through Web 2.0 Tools- 25-27 September 2010 § 5th UNPAN Training on e-Knowledge Management- 23-26 October 2007 § UNPAN e-Information Training for the New Members- 1 February 2007 § 4th UNPAN Training on e-Information Management- 22-25 September 2003 § Training Mission on e-Information Management for UNPAN-ORC-OFPA/IDEP- 1 October 2002 § 3rd UNPAN Training on Online Database- 13-15 June 2002 § 2nd UNPAN Training on e-Information Management- 16-20 July 2001 § 1st UNPAN e-Information Training- 27-28 November 2000 http://www.UNPAN.org/DPADM/ 2
  • 3. Welcome to UNPAN GWW News Highlights Featured What is UNPAN? What’s on the UNPAN Homepage? UNPAN Partners Announcements Register or Login http://www.UNPAN.org/DPADM/ 3
  • 5. Mission Statement § To promote the sharing of knowledge, experiences and best practices, throughout the world by means of ICTs, sound public policies, effective public administration and efficient civil services, and through capacity-building and cooperation among Member States, with an emphasis on South-South cooperation and UNPAN's commitment to integrity and excellence. It is the only network of its type in the world today.
  • 7.
  • 8.
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  • 12. The New UNPAN Workspace Add Content Quick Links Progress Reports Photos Announcements Discussions
  • 13. Who are the UNPAN Partners?
  • 14. Our Newest UNPAN Partners UNPAN Partner since 2011 Location: Seoul, Korea UNPAN Partner since 2012 Located: Moscow, Russia WeGO pursues sustainable city development based on e-government by fostering collaborations among e-governing cities, bringing efficiency and transparency into public administration by strengthening the digital capacity of cities, enhancing online public services, facilitating civic involvement, helping bridge the digital-divide among social strata within a city and among cities of the world, and promoting mutual cooperation and solidarity among cities. Institute of the Information Society (IIS) is an independent research and service organization, established September 7, 1998 at the initiative of renowned experts in the field of information technology, telecommunications and information policy, united by the idea of development of information society in Russia.
  • 15. UNPAN Partners - Global USA Brazil Belgium Republic of Korea http://www.UNPAN.org/DPADM/ 15
  • 16. UNPAN Partners - Africa Morocco Senegal Ethiopia Kenya South Africa http://www.UNPAN.org/DPADM/ 16
  • 17. UNPAN Partners – Arab States Lebanon UAE Egypt http://www.UNPAN.org/DPADM/ 17
  • 18. UNPAN Partners – Asia & the Pacific India China Philippines Thailand http://www.UNPAN.org/DPADM/ 18
  • 19. UNPAN Partners – Europe Switzerland Russia Slovak Republic http://www.UNPAN.org/DPADM/ 19
  • 20. UNPAN Partners – Latin America & the Caribbean Costa Rica Chile Venezuela Barbados http://www.UNPAN.org/DPADM/ 20
  • 21. UNPAN Partners – North America Canada USA http://www.UNPAN.org/DPADM/ 21
  • 22. Who are our users?
  • 23. UNPAN Users Profile Areas of Interest: 22% Human Resource Management and Development 21% Public Policy Development 20% Technology and Innovation in Public Administration 16% Institutional Development in the Public Sector 11% Other 10% Finance and Budgeting in Public Administration Geographical Areas of Focus: 29% Global 23% Asia and the Pacific 21% Africa 12% Europe 8% Arab States 7% Latin America and the Caribbean UNPAN Products & Services of Interest: 27% E-Learning on Public Administration 19% Events – Conferences and Training 16% Directories – Contacts and Resources 16% Library – Documents and Publications 16% Public Administration News 6% Other Gender: 71% Male 29% Female Occupation: 42% Other Profession 18% Civil Servant 17% NGO Representative 16% Student 7% Academic Staff Organization: 27% Private Sector 26% Government 20% NGO 13% Academic Institution 13% International Organization 1% Regional Organization Source: UNPAN Website Feedback Analysis - March 2010 – August 2012
  • 25. UNPAN Partner 2012 Contributions (January – September) 3000 2500 2000 1500 1000 500 0 RCOCI EROPA CPSI/SADC DPADM ICAP AAPAM CAFRAD ECLAC ARADO IPAC CARICAD CGG NISPAcee IIAS CLAD ESCWA IIS Documents Resources Events News Announcements
  • 26. UNPAN Partner Contributions Analysis (January – September 2012) Contributions by Type § News – 4262 § Documents – 3335 § Events – 159 § Announcements – 51 § Resources – 3 Top Contributing Partners
  • 27. 2012 UNPAN Statistical Highlights http://www.UNPAN.org/DPADM/ 27
  • 28. UNPAN 2012 Portal Statistics (January – September) – 97 announcements – 3248 documents – 159 events – 4263 news – 3 resources – 1310 web pages – 1676 new registered users – 16000 total registered users http://www.UNPAN.org/DPADM/ 28
  • 29. Cumulative Documents Contributed (2001- 30 Spetember 2012) 2102 7405 13905 19576 22768 26203 38689 44375 18352 60000 50000 40000 30000 20000 10000 http://www.UNPAN.org/DPADM/ 29 54752 48881 51506 0 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Year Number of Documents
  • 30. Annual Document Contributions (2001 to September 2012) 1348 2277 5050 3512 3280 12380 4840 6222 5734 14000 12000 10000 8000 6000 4000 2000 http://www.UNPAN.org/DPADM/ 30 3246 3962 2901 0 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Year Number of Documents
  • 31. 2012 Popular Search Phrases Top Referral Site Rank Keywords Referrals 1 leadership styles 13203 2 management theories 9512 3 unpan 5767 4 codigo penal de el salvador 4586 5 recruitment strategies 3143 6 public administration 3125 7 leadership styles pdf 3065 8 www.unpan.org 3047 9 income tax ordinance 2001 2831 10 theories of management 2702 11 modern management 2170 12 business process reengineering 2013 13 recruitment process 1908 14 constitution du mali 1895 15 new public management 1767 16 leadership style 1740 17 graft and corruption in the philippines 1740 18 management theory and practice 1725 19 bonne gouvernance 1705 20 community based disaster management 1667 http://www.UNPAN.org/DPADM/ 31
  • 32. UNPAN Usage Statistics http://www.UNPAN.org/DPADM/ 32
  • 33. 16000 14000 12000 10000 8000 6000 4000 2000 0 # of Visits Average Visits per Day 2008 2009 2010 2011 2012 Years http://www.UNPAN.org/DPADM/ 33
  • 34. 300000 250000 200000 150000 100000 50000 0 Average # of Page Views Average Views per Day 2008 2009 2010 2011 2012 Years http://www.UNPAN.org/DPADM/ 34
  • 35. 300000 250000 200000 150000 100000 50000 0 # of Hits Average Hits per Day 2008 2009 2010 2011 2012 Years http://www.UNPAN.org/DPADM/ 35
  • 36. 2012 Visitors by Region (January - September) 1,200,000 1,000,000 800,000 600,000 400,000 200,000 0 Africa/Middle East Asia/Pacific Europe Latin America/Caribbean North Amer ica Unspecified # of Visitors http://www.UNPAN.org/DPADM/ 36
  • 38. OTC Active Users Profile* Education 79% Graduate or Professional Degree 13% College Graduate 5% Some College 3% High School or Less Gender 79% Male 21% Female Age 47% - 26-35 years old 29% - 36 – 45 years old 19% - 46 years old or older 5% - 25 years old or younger Reason for Enrolling 44% are interested in learning about Public Administration 38% because the subject is useful for their work 18% because the subject is related to their studies Employment Status 73% Full Time 7% Part Time 7% Freelancers 7% Currently Unemployed 6% Student Primary Work 32% Government 31% Private Sector 28% Public Sector 9% Student Languages 49% English 24% Other languages 11% French 7% Spanish 5% Arabic 4% Russian * Based in a research conducted by DPADM in 2010
  • 39. UNPAN OTC § The UNPAN Online Training Centre offers 11 interactive courses and 14 pdf-based courses. Courses are offered in Arabic, English, French, Romanian, Russian, Spanish and Ukrainian; § A total of 790 learners enrolled in the interactive courses offered in the UNPAN OTC from January to December 2011; § In 2012, 390 learners have enrolled in the interactive courses so far.
  • 40. Top 10 Countries* (according to learners’ origin) 1 – India 6 – Brazil 2 – Pakistan 7 – United States 3 – Nigeria 8 – Jordan 4 – Ghana 9 – Kenya 5 – Uganda 10 – South Africa * Based in the OTC Report 2010-2012
  • 41. UNPAN is also in Social Media
  • 43. Most Visited site in DESA in 2012 DPAD 1% OESC 4% FFD 1% UNPD 7% UNPAN 27% DSPD 4% DESA 3% UNSD 21% CDO 0% UNFF 1% DSD 9% Rio+20 22% http://www.UNPAN.org/DPADM/ 43
  • 44. Accountability and Reporting 1. Reports on UNPAN are provided to the UN Office of Internal Oversight Services (OIOS) annually 2. UNPAN’s progress is reported to the General Assembly annually
  • 45. Partner Guidelines § Outlines agreed upon No to Low Activity Policy – If there is no activity for 3 months, partner will be notified and a 3 month probation period will start. – If there is no activity during the probation period, partnership will be reconsidered. § Defines content types Partners can contribute § Provides a guide for content contribution http://www.UNPAN.org/DPADM/ 45
  • 46. How UNPAN can help to respond to the challenges http://www.UNPAN.org/DPADM/ 46
  • 47. When you share your knowledge via UNPAN, you are: ü Participating in an unique worldwide network; ü Learning from other members of the network (North-South & South-South); ü Making your organization and its products and services more visible through the more powerful vehicle; http://www.UNPAN.org/DPADM/ 47
  • 48. When you share your knowledge via UNPAN, you are: ü Enhancing KM capacities via UNPAN IT tools; ü Being highly recognized and appreciated by the UN GA,ECOSOC and the worldwide public users. http://www.UNPAN.org/DPADM/ 48
  • 49. UNPAN Management Unit Team § Haiyan Qian – qianh@un.org § Deniz Susar – susar@un.org § Gerald Kandulu – kandulu@un.org § Candace Hosang Charbonné – hosang1@un.org § Michelle Alves de Lima – alvesdelima@un.org § Nathan Henninger – henninger@un.org § Mimi Wang – wang22@un.org § Jaimie An – anj@un.org http://www.UNPAN.org/DPADM/ 49