2. Unit 1—The Ingredients of
Effective Feedback
Unit 2—Enhancing Your
Personal Influence
Unit 3—Optimising Team
Performance
Unit 4—Getting the Very
Best from People
Unit 5—Understanding
People and their
Personalities
Unit 6—Facilitating Effective
Meetings
3. Your homework
Try to approach the people you lead with
an emphasis on their personality type.
9. Cost of Meetings …
What is the average income in your team
(pay per hour)?
How many meetings on average do your
team members attend per week?
Typically how long do the meetings last?
How many in the team?
What are the opportunity costs?
$31.25 per person per hour
5 meetings per week
2 hours; 10 hours a week
6 people
Double the cost
$195,000
$32.5M
1,000 people
6 people
20. 1. Checks to make sure that you have an understanding of the
speaker’s point.
2. Lets the speaker know you have heard them.
3. Move the meeting on.
22. Team values charter
o What is the one value that is important to you
when we meet?
oWhat does it mean?
oWhy is it important?
oWhat behaviours would demonstrate that
value?
oWhat behaviours would violate that value?
Baker, T. (2005). The New Influencing Toolkit.
25. Developing High Performing Teams
Unit 1—Characteristics of High
Performing Teams
Unit 2—The Four Stages of Team
Development
Unit 3—Tools for Leading Teams
Unit 4—The Roles People Play in
Teams
Unit 5—Managing Team Conflict
and Negotiations
Unit 6—Developing Team
Culture
Contact me at: tim@winnersatwork.com.au
New Series
Starts on 14th
of June