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Technology / Software / Internet

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CAREER SUMMARY Results Driven Microsoft Certified Professional with over eighteen years of sales and customer service experience; over seven years experience in support and systems administration in large, medium, and small corporate IT environments. Specialties: active directory, change management, computer hardware, customer relations, customer satisfaction, customer service, dhcp, disaster recovery planning, dns, firewalls, hubs, leadership, management, microsoft access, microsoft isa server, microsoft windows, microsoft windows 2003 server, network engineering, networking, operating systems, protocols, proxy server, radio, raid, routers, sales, servers, swi...